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Wear Master
200 E 12 Mile Rd, Madison Heights, MI 48071, United States
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Wear Master

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La
Review №1

Excellent service. He got me in s a walkin around 1145am and out before C.O.B. Very reasonable rates, friendly and professional staff, and even got a treat when I left. I think Ive found my new auto repair shop. Definitely, recommend to everyone.

Sa
Review №2

Great service, affordable and super quick! Steve was very personable and knowledgeable! Thank you!

pa
Review №3

Friendly professional writeup. They were upfront about the price and delivered the service on time . Id definitely recommend Wear Master...

Je
Review №4

Steve and Nick were excellent! I came in under a time crunch with needing quite a few repairs and they were able to do everything the same day for me. They were very kind, and understanding to my concerns on my car. It drives great, and I would absolutely come back and recommend anyone here.

De
Review №5

This business is so thorough, careful, and friendly. The store manager Steve went above and beyond and did so with a smile. He has earned a customer for life!

Ca
Review №6

Have brought our car here twice and had a great experience both times. Very honest and transparent.

Ca
Review №7

Wear Master was recommended to me by my brother in law and he had great things to say about Steve. I’m glad I took his advice because Steve was super nice and helpful. Steve even checked to see how my car was doing after the repair which shows you the extra step they take for their customers! I got my car back the same day they said they would take a look too. Highly recommend!

Ma
Review №8

These people treat me GREAT. Honest and good work. They do all my maintenance for my car. Love em!

Ca
Review №9

What can my husband and I say but we thank God for sending us to this locationSteve (the owner) is the best!!!!

G
Review №10

Believe me when I say You wont Be Disappointed, Excellent Customer Service and Fast Mechanic Work, I Personally Cant wait to Go back !

Ja
Review №11

I went in first thing in the morning because my civic was making noise. They took all day to look at it and never called me. I ended up calling them around 3 pm. They said I needed rear calipers, breaks, and rotors for $1,200. I called the Honda dealer and they quoted me the exact same price except I would get quality Honda parts. I never agreed to the service and said the price was too high. The clerk said he would “work with my budget” and said he could use cheaper parts that would save me only $50. He even admitted the parts are problematic. I ended up picking up my car and having to pay the $45 BS fee since I never got the work done there. They didn’t even print me the quote with a breakdown of the charges. What a joke and a waste of my time. Very disappointing.

Ol
Review №12

Steve is great guy!! Super professional, always makes time for you and gets things done faster than most (for a better price too).I’ve had a wonderful experience every time I’ve come to Steve’s wear master!!!

Br
Review №13

Extremely happy with the new water pump I had put in my 2005 Yukon.Steve is a great guy with great integrity.Also a cool guy to swap car stories with.I will definitely be giving them my business when I can.Id recommend them to anybody.

Jo
Review №14

Ive been coming to wear masters for over 15 years. Theyve always given me outstanding service and quality repairs. These guys always my first choice for any repair

Ja
Review №15

These guys got me in on short notice to do a muffler repair, they also alerted me of a few other issues they spotted while the car was on the lift. Nick does top notch work and the manger Steve was super friendly and accommodating. Prices were on the good side of average. Ill definitely be back next time I need work done that I cant do myself.

Ro
Review №16

Great place, honest, and quality work. Ive been taking my cars here for years.

La
Review №17

My family has been using WearMaster for all their car repair needs since we moved to Warren about 10 years ago. Recently the heat went out in my Jeep. Wearmaster located the issue (heater core) and repaired it in a few days! Very happy with the quality and cost of the work.

Ja
Review №18

Great place, got me in and out.

Da
Review №19

Steve was fantastic and kept me updated the entire time on a full transmission rebuild and some other minor fixes, just moved out in the area and will definitely be back!

Mi
Review №20

My only complaint is that I did not find this place sooner. The guy who runs it is very friendly and good with customers. They are honest and all about customer service. They dont try to oversell you on anything, only what you need and thats why im thankful to do business there.

Br
Review №21

Not only does Steve and his team do good work, which is hugely important, but they are also honest. And when I say honest, I mean HONEST! Other places will try to jerk you around and tell you that you need this repair or that repair done for possibly hundreds of extra dollars. Not Wear Master! Steve will be straight with you and tell you exactly what you need, even if it isnt the most expensive repair he could theoretically do in that situation.I will never take my car anywhere else than Wear Master.

Ra
Review №22

Thank you Steve for being a man of integrity. I appreciate your honesty. Out with the older car and in with a very slightly newer car. Lol. Nick you are a surgeon of a mechanic who spent so much time to do an amazing.job with my Honda Accord, i am truly grateful, thank you.Also, thank you Alex and keep on rocking! God bless you all!

Tr
Review №23

Amazing service and wonderful people there. Words cant describe how well of a job they do. If you need any repairs give them a call! Ask for Steve!!

A
Review №24

My dad trusts this place. I have taken my car here to have things taken care of. They are knowledgable, to the point and get things taken care of in a timely manner.

Ho
Review №25

Steve and the team at the Madison Heights Wear Masters always deliver great service.

Sh
Review №26

Made a wrong turn going to Midas and ended up getting good service for good price. Steve has great customer service skills. I would definitely come back.

Lu
Review №27

I am very happy with the service received!Steve the manager is very helpful and pleasant, made sure our vehicle is safe and ready to drive after haveing some repairs done!((just purchased used))Got are vehicle back very fast and driveing better then befor!Will be back and would recommend!

Ja
Review №28

This is the best shop around. There are some shady places out there, but this is a shop you can trust. All the workers here are awesome! Especially my man Steve! They helped me through a serious pickle. They even did some work for free as a gift because my wife and I are expecting a baby. I don’t know these guys, but they treated me like family. I would recommend this shop to anyone.

Re
Review №29

The manager Steve was great had a problem when I was coming off the freeway and they took me right in and got me taken care of and back on the road

Ia
Review №30

This is the ONLY shop that I will trust any of my vehicles to be serviced. I mainly do the work on my car, bit when I dont feel like it, these guys are the go to. Theyre knowledgeable and very trustworthy. These guys truly care about your safety and are not just trying to upsell you. They work very efficient and reasonably priced their services. Again very trustworthy guys here.

Ma
Review №31

Steve is awesome and very knowledgeable!!

Kr
Review №32

Best mechanic shop i have been to. They always put there customers first. They treat you like family and they dont lie to you or use you. They tell you the truth straight up. I cant express how much joy they bring to my life. They have helped with through everything they even let you cry on there shoulders. Thanks Steve. You guys are seriously best and i will always being going to you guys and referring all my friends to yall. Best customer service and great hospitality!!!!!!!!!! I cant be anymore grateful.

Mi
Review №33

Took my car in for some ignition problems. They are friendly, professional and do quality work. They give you a detailed diagnosis of what work is needed. And, their quote was less expensive than neighboring shops. These guys are awesome.

Ja
Review №34

Very nice people and know there stuff! They offer a wide variety of services and give the lowest price they can. Would recommend this place to anyone!

Al
Review №35

They had amazing customer service! Super professional, friendly, and did fantastic work on my car!! Definitely go see these guys.

Jo
Review №36

Drove out from midtown on the recommendation of one of my co-workers and her telling me about their great VIP program—prepaying for 4 oil changes/tire rotations/safety inspections for $80 is an unbelievable steal. The owner, Steve, was exceptionally friendly and we pleasantly chatted while the guys in the shop changed my oil and rotated my tires in about 20 minutes. Well worth the drive for me and in the event my car needs any work (likely given Michigan streets), this is where Ill come for sure. Id recommend these guys to anyone.

rc
Review №37

They scheduled the work quickly and completed the work when they said it would be completed. They were friendly, professional, and followed up on the day that I picked up the car to ensure that everything was running good and I was happy with the work. They followed up a few weeks later thanking me for the business. A good shop with good people.

Jo
Review №38

Quality work.... fair prices... honest and friendly. You cant go wrong bringing your vehicle here for service. Thanks

Cl
Review №39

Steve is the best!!!! This place is wonderful! They are honest and fair, but the best part is working with Steve because of how caring he really is! I will always bring my vehicles here because he is a rockstar! Thank you Steve!!

an
Review №40

Steve and the guys at wear masters are so informative and professional, they really do care about you and your car, from excellent customer service to quick and professional service, took my car in for a muffler issue and electrical Issues, and they fixed everything so fast and efficient, great prices, I couldn’t ask for a better auto shop, Thanks Steve! You will be seeing me again for all my vehicle needs

Th
Review №41

I have been coming to this Wearmaster location for many years. There are plenty of auto repair shops between my house and this location, but I am always going to be loyal to this shop. Professionalism, honesty, excellence in worksmanship, and integrity. These are the qualities that this shop personifies. They do nothing superflous and they always shoot straight. But they also go all of that one better. They dont just care about your car, they actually care about you. Steve and the men that work there are not only personable, they also have that precious commodity, a sense of humor. I cant recommend any other auto repair shop more highly than Wearmaster/Madison Heights.

Da
Review №42

I dont buy new cars, and Im not a guy who likes working on my own vehicles, so I really need a good auto shop to help me maintain my aging fleet. That’s why Ive been taking my vehicles to Wear Master now for at least a decade, and Ive never been disappointed with the service that Ive received.The customer service is top notch, and I’m always pleased with the work that is done. If something does go wrong, they stand behind their work and fix the issue. I’ve never got the runaround from anyone at this shop, and after years of excellent service, I will continue to take my business to people that I know that I can trust. I would recommend this shop to anyone, and I have many times over the years.

La
Review №43

Excellent service! Steve went above and beyond for me, even staying open late to complete the work on my Jeep so I could pick it up the same evening. He was very honest about what needed to be done and what didn’t. Fair prices. I will definitely be back for car repairs in the future.

Sh
Review №44

Front desk service man was knowledgeable and very respectful and kind. When they had a line of cars to work on, he squeezed in my emergency and got me back on the road same day. I was very impressed by the service and treatment here. First time dealing with a mechanic that I didnt feel taken advantage of. I will be going back for more service as my vehicle needs more work. I will update after next visit.8/5/19 update:Took my car back for more service. These guys are amazing. One of them took the time to explain to me in detail how the link pins work. I didnt end up getting those replaced but they did fix my hub. I checked around and got much higher estimates elsewhere. Steve was again very helpful and took time to have me understand what was going on. Again, I am very satisfied with the service here and would recommend them to anyone with car troubles (or just maintenance). My car has close to 200,000 miles and things are starting to really wear down and break-- which is reasonable. I am confident this garage will fix what needs fixing and not recommend a bunch of work that may or may not need to be fixed.

mr
Review №45

Great manager Steve! Wanted to update my review. I had the Blue Grand Marquis you did an alignment on on labor day weekend! I must say i will definitely be recommending your shop to all my friends. Your new guy knocked it out of the park! Car rides so well and straight,amazing what an honest place can do for ya,so glad I came in. Thanks again Steve and I think Alex was the othe guys name. Great job

Jo
Review №46

Great place. Knowledgeable and very nice staff. Quick service.

Er
Review №47

I went to see Steve to have my muffler checked out. Got my car up in 10 minutes and gave me no BS rundown of what was going on underneath. Had a new muffler on the way ASAP and even managed to salvage as much as he could to keep my parts costs down. Excellent service, really friendly in the lobby, 100% will come back.

Lo
Review №48

Super fast and efficient. Never had a problem. Very honest. Never feel like they’re trying to sell me something I don’t need like I’ve had in the past at other shops.

Br
Review №49

Great service all the way around!

To
Review №50

After I had my transmission replaced by another shop and that other shop messed up my exhaust, Wear Masters fixed the issues at fair prices. I felt comfortable here and I am confident these guys gave me the honest truth about my vehicle. They even allowed me to look at the issues. They practiced full transparency. 5 stars for honesty alone! But this also came with good service, knowledgeable staff.

Ja
Review №51

There is a new guy there by the name of Steve....and he is the bomb. He is also friendly and trusting. Because of this I have ditched my Chevrolet dealership and began to do business with Steve instead. He makes you feel welcomed and also makes you feel like family.

Mi
Review №52

Came for battery issues and they had me fixed up same day in under and hour. My dealership wouldnt even schedule me for another week! Super friendly service, and also filled my tires for me when they noticed I was low. Im super pleased I found a shop close to home that I like!

je
Review №53

Great service and very friendly staff! My daughter needed a muffler and they were able to get her in and out quickly. I will definitely go here again and recommend them to my family and friends!

Ni
Review №54

Got a flat tire on 12 mile at 8:30am on a Friday morning and came into this place because I don’t know how to change a spare. The guys were quick, fast and hassle free about getting it changed out for me. Thank you!

Ja
Review №55

Excellent Shop! These guys do great work. I take all my vehicles there and wont go anywhere else. I highly recommend this shop!

Da
Review №56

This is a great place. One of the managers named Steve is lovely to work with! He gave me an honest and fair price for the job. Something I dont find often these days is a honest mechanic shop. I will definitely be coming back!

Ch
Review №57

Ive taken my vehicle here a couple times in the last year. Fair and honest assessments, no condescension, and up front about issues so there are no surprises. Always thoroughly satisfied with the work performed.

St
Review №58

Very pleasant experience. Steve was polite, transparent, and delivered on the brake change my good ol 2009 Jeep Grand Cherokee required in a timely manner. Would definitely recommend.

Li
Review №59

As an older, single woman I can highly recommend this location for their honesty and true willingness to take care of their customers. Thank you Steve and Nick for yet another great service experience.

Mi
Review №60

Fantastic and friendly service. Best mechanic I have ever been to.

Ci
Review №61

Fair pricing and work done

Ch
Review №62

Phenomenal service! Steve and his team are honest and upfront with pricing, parts and what will be required to fix your vehicle. Very friendly and accommodating and do high quality work!

Ji
Review №63

Great service. Very personable. They truly care!

Dr
Review №64

Steve is awesome. He respects and acknowledges Veterans. Veterans for Steve. Thank you for your service. Bravo Zulu.

Gr
Review №65

Car was repaired fine. Even got a thank you card from Steve, the manager. But upon inspecting my radiator hoses that got replaced, it didnt appear that they needed to be replaced. I also questioned whether more than one would have been leaking. Given that they also replaced a thermostat seal, it seemed like at least one of those repairs was superfluous.

La
Review №66

Editing my 1 star review I had left previously..... After my experience I had of not wanting to go back to wear masters ever.. they amazed me with their client service. The owner Paul is amazing and contacted me personally to discuss things. I took my vehicle back to give them one more shot and they amazed me. I am looking forward to continuing to use wear master for my repairs. Thank you for taking your time and my concerns to heart. Thank you!

Ja
Review №67

Very satisfied with the service and price thanks for the veterans discount

Ka
Review №68

Great service, awesome guy! I had a wonderful conversation with him, would highly recommend this location.

Al
Review №69

Great guys that honestly enjoy what they do, know what theyre doing, and care about the people they help.

Mr
Review №70

Excellent service. I had went to several shops and this place figured it out that i needed a new alternator. Reasonable price. Highly recommend.

Ca
Review №71

I have taken both my personal car and our company cars to this place they’re honest and their quality of work is spot on I will highly recommend this place. There is nothing like it when you find a place that you can trust to take your vehicle.

Mr
Review №72

Superior service at a fair price. The staff was extremely knowledgeable. They are true professionals in their field. They earned a life long customer here.

an
Review №73

Always fast and freindly. Steve always takes care of my car like it was his own. 5 stars all around.

An
Review №74

This is the best auto place to go, the guys know what they are doing and they dont try to sell you stuff You dont need. Good honest place to take your car for repair. I highly recommend this place!!

Ro
Review №75

I bring my 98 Ranger to Steve and he takes great care me. Never the upsale or overcharge. He gets me in and out and on my way. They do great work and Im bringing my next vehicle here.

Co
Review №76

Got a battery and alternator replaced and couldnt be happier. Steve is professional and very honest. Will be here again.

To
Review №77

Quoted me a price with a discount, then changed his mind at the end. Then put on a faulty starter that died within a week. I bought my own starter and replaced it myself. An expensive quality starter that still saved $300 over the cost Wear Master charged me. Wont go back.

Al
Review №78

I have used Wearmaster for many years and on various autos that I have owned, Cliff is the best manager I have ever encountered, work is always done with the greatest attention to details, fair price and quality service. I recommend them all the time.

Aj
Review №79

Love this place! Honest guys with great prices, they never try to over sell anything and they have a great vip oil change deal

Mi
Review №80

Fast friendly

Ta
Review №81

Very nice and honest guys.

Ci
Review №82

Have been here a few times. Seemingly good job at decent cost.

Lu
Review №83

Steve and the guys are friendly, quick, and fair with pricing.

Co
Review №84

Always take my cars here. I trust that they will give me an honest evaluation and fix it right.

M
Review №85

A+++ Very happy with the service I received, I highly recommend.

Al
Review №86

AWESOME

Je
Review №87

Excellent customer service!

Ri
Review №88

Fixed a problem in my suburban I couldnt figure out. They do great work!

Je
Review №89

Overpriced same job down the road a hundred dollars less

Mi
Review №90

Great guys

br
Review №91

Good honest service

Information
17 Photos
91 Comments
4.9 Rating
  • Address:200 E 12 Mile Rd, Madison Heights, MI 48071, United States
  • Site:http://wearmaster.org/madison-heights/
  • Phone:+1 248-398-9890
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Muffler shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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