I originally requested a morning appointment when I scheduled online. The branch switched my time to afternoon without notice. Once the technicians showed up, they were friendly and professional; however, they did a very poor job cleaning the carpets. My family and I are not nasty people and do not wear shoes in our home, so there were not many stains; mainly high traffic area cleaning. I showed the technicians my concern areas and they still missed the mark with cleaning. A waste of money and I would not recommend them for service.
My furniture looks immaculate and the prices were affordable. No mess and nothing broken. Quick, courteous service.
On time....great great jobs consider the stain on carpet.
Great service. Very quick and painless. And the carpet looked great
Stanley Steemer out of Macon, GA did a relativity ok job. Unfortunately, the previous owner had a large dog that nearly stained the carpets, however, the Stanley Steemer claim to fame is that they can make a carpet look brand new. My expectation was not perfection, but when my 6 year old picked up some trash from the carpet after it dried, it got me thinking of the quality of work that was accomplished. Noticing other smells of the previous K9 brought more attention to the quality of work. They had no problem tacking on an extra $200 for the previous quoted price which made me wonder how they justified taking 2 bathrooms off the work order because it wasnt tile and adding a large amount for an oversized master bedroom claiming the closet was considered a bedroom as well. If someone put their child in that size of a room, the would be borderline child abuse. Now again, I am not looking for perfection as quality workmanship has disappeared from nearly every business platform. I was looking for a respectful price and associated workmanship. If I had a business cleaning floors, quality cleaning, asthetic, feel, and smell would be the goal for each customer to experience. This has been a preaching moment to all who have succumbed to poor contractual agreement with a service based business. As they feel we owe them for doing a service even though they wouldnt have a job if it were not for the customers selecting them. I truly hope this has in no way spoken for more than a few customers who have had a poor experience with Stanley Steemer. Maybe quality will get back into the working class U.S. citizen. Take care everyone and always know you have the right to shop around for business.
Came right in and took care of business. Good crew, friendly service
Will not use them again.... they dont deserve not even 1star....
Just awesome! They removed stains that I was not able to with my personal carpet shampooer.
I was disappointed with the service because the Guy was telling me that carpet was the problem but theGuy that was cleaning the carpet was just doing what he was told so it’s not his problem he’s the guy that was coaching him he was just doing his job but the other one was just telling lies very disappointing never use this service again
Cody and Chris did an amazing job on the carpet. They were very nice and professional and they told us a little bit about what it will do to the floor and it was a wonderful job. Great job Cody and Chris
They Clean my Carpet good Every time
I am recommending Stanley Sterner for your carpet cleaning needs. They were in time and very detail. Great customers service.
My carpet is clean although, we ask one of the workers to put on a mask and offer a mask to him he refused it. Unacceptable with this doing COVID-19. The company assured the workers do ware mask
Staff was friendly and they did a good job cleaning and deodorizing carpet
Excellent work. Carpets looked great. A big “Thank You” to the two men that did the job.
I have been using them for a couple of years now because they have always done a great job with my carpet they always try to get me to do some more things to my carpet so I’m happy with the service they have provided me and i had two technicians to come out to my house and they were very friendly and professional i love people who are doing everything they have to do with their jobs and I’m going to try to keep getting them to clean my carpet because I’m very satisfied with the work that they have always done cleaning my carpet and they will move my futurniture if I want them to move it and they have always wanted to make sure I am satisfied with it and they are always nice to help us with cleaning my carpet and I have never had a problem with them because they do whatever they have to do to make sure my carpet is done the way I want them to do it X
Need clean alitée bit more
They cleaned my tile in my kitchen, hallway and laundry room. It’s looks brand new. I love the great job they did!
Very friendly and did an amazing job
ABSOLUTE AWESOME, FRIENDLY AND PROFESSIONAL SERVICES PROVIDED!!!!
Great job!
Both personnel doing the cleaning were prompt and professional. They were considerate of personal items to be moved and made sure we approved their performance of both jobs we asked to be accomplished. We will use stanley steamer again.
They did a great job. Would use them in the future
On time professional and did a great job on my carpet...will use them again and again
Very friendly staff n did a great job
Had Stanley Steemer out to my home to do the tile and grout in the shower and kitchen. It looks amazing. The gentleman were professional and very nice. I will definitely use them again. Thank you
Lee and Cody did an amazing job when they came to clean our tile and carpet. They were on time and very professional. I look forward to having them out in December to clean my living room furniture.
A but pricey but the receptionist was really nice and offered other solutions.
They cleaned my daughter’s daycare and it made a HUGE difference! She used to come home with dirty pants from crawling around on the carpet. Now she comes home with clean clothes. Excellent job!
Exceeded my expectations
Had to have them come back
I have them out on a fairly regular basis- they always do a great job and makes me happy to have my carpets deep cleaned!
They did a great job and they were super quick
Fast and good service
Always treat me right & fix everything I need.
Expensive af
They advertise they are open 24 hours a day but when I called the recording states they are open from 7:30am to 6pm
THIEVES!!!!! STOLE MY MOTHERS VIDEO CAMERA!!!!! THAT HAD PRECIOUS MEMORIES!!!!!!! ;0(
Stanley steamers cleaned my Grand-Ma carpet and someone walked out with her medication.
Pathetic.