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uBreakiFix
3105 Alderwood Mall Blvd Suite 116, Lynnwood, WA 98036, United States
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uBreakiFix

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Ab
Review №1

The people here are complete pros and the prices were so reasonable. I got my pixel 4a screen replaced and a screen protector put on. The screen replacement was $140 but the parts and DIYing it would have been $120. The screen protector and application was only $15!! The guys working there were so jolly but professional. They even run tests on the phone to make sure it is completely fixed before charging you.

Mi
Review №2

I brought my wifes phone in this week and I was blown away by how knowledgeable Joe was. He was very professional, the repair was done very quickly, and her phone looks brand new. I hope not to have to visit the repair shop often but if I ever need anything fixed again Ill be back here.

Jo
Review №3

They were able to replace the cracked screen on my Pixel 5. Great price and they were able to do it much quicker than the timeline they had promised. Thank you for overdelivering! While I hope I dont break my phone ever again, if I do, I will be coming to you!

Pa
Review №4

I checked with several places before going to uBreakiFix and was so happy with the service and the prices and their responsiveness that I’ll just never go anywhere else. I couldn’t believe how easy and quick it was. They can’t be beat on every point. Alex was the repair person and he was so nice and helpful it was so reassuring to work with him. I got great service on the phone and in person. And he made it seem so easy — I was afraid it was some terrible complicated thing and he said ‘not a problem’ so he took my fears away. I thought I would have to give up and buy a new phone but he fixed it in just 2 hours and it works great. So I would give them an A+.

Ro
Review №5

Outstanding customer service. Google recommended repair center. They fixed my Google Pixel phone screen in two hours. I would use them again!

La
Review №6

These guys are fantastic. Like everyone now days my phone is my laptop. Had a dead screen on my Note 20 plus and they had it up and running in about 2 hours even without an appointment. Will definately use this service in the future.

Aa
Review №7

Quick service. I had my phone battery replaced because of a known issue with pixel phones. Had my phone back in my hands a few hours later.

Al
Review №8

10/10 would recommend if you need your phone repaired.

St
Review №9

They were very helpful and prompt. They made sure I had all the information and I would not be caught off guard should there be unexpected damage.They were able to fix my phone! I got it back in a day!They provided suggestions for how to not let it happen again or what to do it if it does.I recommend them.

De
Review №10

My screen on my Pixel 4 5G cracked and I took it there. They did a great job and were very cool about helping me with some other stuff. Plus they were able to use Google software to check out my phone health.

De
Review №11

Glenn and his team always do a great job! Weve needed repairs on multiple occasions and theyve always provided exceptional service. Fast, communicative, and highly attentive to detail. We wouldnt take our devices anywhere else.

Br
Review №12

Battery issue with Google pixel 4 xl. Known issue covered by the warranty. They replaced the battery in about an hour and a half and charged directly to Google. Didnt have to pay a dime. Battery and charging is working great.

Tr
Review №13

I got my Pixel 4 XL screen replaced here and all was fine until about four months later when my camera stopped working. I was out of town due to work and called and talk to the manager(Kelsey I believe was the name). The manager was super nice and was willing to take care of me which I really liked. Well fast forward to the day I take my phone in to have it looked at and I was met by one of the most unprofessional technician Ive ever worked with. I did not get his name, but for some reason just me inquiring about issues with my phone and trying to give details about the issue seem to have set him off. He made it apparent to tell me that the technician who worked on my phone was the best in the company and was strongly defending him when I did not mention the previous tech or talk about the quality of work. As off-putting as that was, he did not have my account pulled up or any of the information at the time of his little speech. I asked to speak with the manager since I was working with them on the phone and he proceeded to raise a finger at me trying to silence me and then said Ill get the manager after I finish what Im saying which at this point was telling me the broken camera was on me and I would be paying out of pocket for this. Now I am upset because of how this technician handled the situation, but finally the manager comes out. It was the same manager I spoke on the phone with, she was very nice and wanting to work with me to get this resolved. Well while trying to talk with the manager, the technician is standing next to her trying to talk over our conversation and kept trying to cut both of us off. At this point I no longer wanted to do business with this place simply because of how I am being treated by this technician. I dont usually write reviews and it has been about three weeks from my visit. This was a terrible experience for me and I will not be recommending this place due to the poor customer service I received.

Mi
Review №14

Checked 3 other stores in the area. Only store able to do same day and had inventory to do my fix

ro
Review №15

Excellent service and quality repair, thanks for your help

Da
Review №16

I really dont leave any reviews normally. However I think that this particular store deserves recognition. Not only where they helpfull and had my phone parts in stock. But they got me in and repaired good as new on short notice. This was after going to other repair places and getting rejected. I will go out of my way to come here agean if I need repair for all my phones.

Os
Review №17

Came without an appointment, and Collin the tech went out of his way to help. He spent a good half hour trying to troubleshoot and resolve the problem and provided viable solutions for repair. Glen and Collin are top notch and Ill be taking all of my laptop and phone needs to them. Thank you guys for the awesome service!

Ka
Review №18

Fast and easy to get my Google Pixel 4XL warranty repair!

Ke
Review №19

I had the screen of my S7 Edge replaced. The price was reasonable compared with other prices I searched on, and this was an authorized Samsung repair facility. (the S7 Edge screen is fairly expensive to repair, and because of the waterproofing I didnt want to replace it myself like I have for other phones.)The nature of the parts for the repair meant I even got a new battery, which I wasnt expecting. They checked to make sure all needed parts were on hand before taking the phone and giving a time estimate. (5 hours.) The job was finished when they promised and the phone works like new. I would definitely consider them again if I need this type of work done.

Ch
Review №20

Went in thinking I needed a new screen, but was informed that it was just my screen protector and my screen was perfectly fine. Saved money and purchased a new screen protector with a discount and they installed it for me and did a great job.

Su
Review №21

Fixed my google pixel in under a day, amazing service!!! :)

Jo
Review №22

Google Pixel 3a rear camera repair under warranty. Repair was done correctly and quickly even though the store was overwhelmed with business. I only wish that there was a repair center closer to my house. Very good experience; will definitely use them again should the need arises.

Ty
Review №23

I thought my phone was done for after how bad I cracked the screen. The upper quarter of the screen didnt work and the bottom half was slowly going out. I brought it into these guys and they said they have fixed worse so I was totally reassured by that. I had filed this through Asurion and there was no problems at all with the claim. The guy I worked with went over how they could possibly break the back glass and in that case how I would like to cover that if that problem arises. I like when a place is real with you about things from the jump rather then having an ordeal later. I came in about an hour before they closed so they had stuff they were finishing up on from that day so they wouldnt be able to get to mine till the next day. I dropped it off and by 2 pm the next day they said it was ready for pick up. Its been a couple days and my phone works just as good as it did the day I took it out of the box. Highly recommend taking your broken electronics here.

Te
Review №24

Was able to get my phone fixed within a day here when the place in Seattle said it would take 5 days. The guy there was super nice and very professional. Since they partner with Samsung, my phone got a battery change for free too. Thanks!

G
Review №25

I dont care what the negative reviews say here this place is legit! You will not go wrong coming here! Great service!!!

Da
Review №26

Great service, reasonable prices

Di
Review №27

Kellsie the manager at the store IS...AWESOME!!! I had a terrible time getting my screen fixed. I went to Bellevue first, they couldnt guarantee me same day service even though they told me on the phone they could. Drove to Lynnwood where Kellsie is, they got it taken care of in about 2 hours! I live in Tacoma so this was a nitemare I had to get done that day even though I pay for top tier insurance Asurion really dropped the ball. KELLSIE SAVED THE DAY, SKIP BELLEVUE GO TO LYNNWOOD!!!!

Sa
Review №28

I made sure to force quit all apps before handing my phone over. My photos app was open when I received my phone back. Disconcerting to know your privacy may be potentially violated during a simple screen replacement. Other than that, friendly and prompt service.

Je
Review №29

The service felt as if I was being helped by a close friend or family member

Ge
Review №30

Fortunately, they werent too busy. My device was fixed and out within a few hours.

Ke
Review №31

I broke the screen on my phone - took to Ubreak, they break further... First they said be here right when we open and they can fix same day, usually 4 hours - which I actually have in writing. Dropped it off at 10 AM and they were great, helped back up my data and said I was 4th or 5th as some were left from the day before. No problem, had plenty to do. I called at 6 PM and at first they said they wouldnt have it done, then said would be done by 7. I showed up and they came out and informed me as they were doing the repair, they broke the phone and had to get a replacement part - would have the next day... not happy, but, okay. I waited most of the day and called at 2ish in the afternoon the next day only to be informed my motherboard was fried! Then about an hour after that, my phone was fixed. I went in and the tech explained all that wasnt working, but I could make calls! So I have a fairly new phone - that I broke the screen - and now it doesnt work. Then, to top it off, they submitted the paperwork to insurance as work completed! This caused all sorts of problems with insurance as they would need to open a new claim, another $99.... really not happy. Assurance worked with me, took some time as this was so messed up, but finally resolved. There are several of the UbreakIfix - if it happens again, will find a different store. I rarely right poor reviews - but this was horrible.

J
Review №32

Kelsey and Jared helped me out with my phone tremendously. It was damaged after I had taken it to a 3rd party repair shop. They identified several issues and repaired/replaced the hardware. After I had taken the phone back, I noticed other issues which had continued to affect the function of the phone. I brought the phone back and they were able to quickly turn around and improve upon the standard repair for me without adding or charging me for new parts.

St
Review №33

Googles defective Pixel 4XL phone was a huge headache for me. The battery and motherboard defects made it unusable for days at a time-a widespread problem with Pixel 3 & 4 (so far) series phones, which Google has not publicly acknowledged.Googles online corporate help is frustrating and ultimately useless.So, twice I returned to Ubeakifix for repairs, and they went out of their way to help me through the corporate Google morass. Manager Kelsey and tech Jack at the Lynnwood store were understanding, patient, talented, and straightforward.The takeaway? Dont buy a Pixel. But if you do, youll want to head to Lynnwood ubreakifix.

te
Review №34

Great service, great staff and a fair price

Su
Review №35

Very helpful. Great customer service! Highly recommend.

Sh
Review №36

Kelsey, the manager, was super helpful. A+ for customer service. Thank you!

Am
Review №37

Fantastic customer service and dedicated employees. The whole chain was overwhelmed when I went earlier this month, but they got my repair done the same day.

Sa
Review №38

My phone died and wouldnt come back on. I took it here and they did a free diagnostics check on it. Apperently its the motherboard and it would be very expensive to fix, so they recommended I get a new phone instead. The people working there, especially Kellsey, were very kind and helpful. I am very happy with the service here and definitely recommend this place!

Ju
Review №39

They fixed my broken phone screen in like an hour ❤️

Ga
Review №40

I had a great experience! Kellsey was extremely friendly and very helpful. I highly recommend going here with any and all tech problems.

M
Review №41

This place is horrible. I paid almost $200 for a new screen repair and 3 weeks later flashes occurred and the screen completely went bad and can not view anything or turn off or on. The entire screen is a filmy green and I really need this phone for work. It’s now thanksgiving and I cannot use my phone. Very upset. Waste of my money could’ve just gotten new phone.

De
Review №42

Jared was great!Had several questions regarding service and timelines he was able to exceed expectations in helping me with my pixel phone.

Je
Review №43

Quick service, professional, phone looks great!

Da
Review №44

Fair warning: if they break it you pay for it. They take no responsibility.Nice job Lynnwood team 👎A machine was used to open the touchscreen and too much force resulted in the pic below. I was not told about them using a machine to pry open the touchscreen. It should have been simple as using playing cards - look up tutorials on YouTube. Apparently, this machine is supposed to be less risky from what the rep told me.UPDATE: I called and they offered to replace the screen for what they pay... $70. I ended up getting an OEM screen for half the cost elsewhere and its simple as reattaching the cable to the board.

al
Review №45

This location doesnt do in warranty replacement. The problem was they didnt tell me this when I called and explicitly asked. They wanted me to come and check. I drove all the way and after checking it is under warranty they said they dont do in warranty replacement. The store is not certified.

Sa
Review №46

Wonderfully quick service! Kellsey was very friendly and courteous. They got the problem fixed the same day.

Il
Review №47

Friendly, professional staff, good service. They fixed my phone (with a minor delay), charged as estimated.

kr
Review №48

Found the issue with my phone quickly; great customer service.

F
Review №49

I had a great experience here!

St
Review №50

Great people!!!

Je
Review №51

Great service. They worked right until close to fix my phone to make sure it didn’t have to stay overnight. Thank you!!

M
Review №52

Excellent service and one more extra when asking how my laptop is working after performing the service thanks

Information
11 Photos
52 Comments
4.5 Rating
  • Address:3105 Alderwood Mall Blvd Suite 116, Lynnwood, WA 98036, United States
  • Site:https://ubreakifix.com/locations/lynnwood
  • Phone:+1 425-549-3131
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:Closed
  • Sunday:10am–7pm
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