I am thoroughly impressed with the professionalism and generous assistance of Spencer and Beshoy at Harris Ford. They were quick to respond to my interest in a 2020 Ford Fusion Titanium Hybrid. They dynamically utilized all methods of communication to provide information to every question. It was easy to schedule a short notice test drive and they provided expert knowledge on every aspect of the vehicle, further strengthening my personal research. They efficiently organized and provided all the resources and tools needed to purchase a car in less than 24 hours from seeing the website ad. I was in at 11am to test drive and drove my new Fusion off the lot no later than 2 hours after arriving. With my heavy work schedule, the Pros at Harris Ford have my back. Thank you Spencer and Beshoy for a fantastic car-buying experience.

First time customer using the Harris service dept. High marks for being able to schedule repairs the same week. Competing repair shops had over a 3 week backlog. Received professional service from a well trained courteous staff. In addition, desplayed great attention to detail: repaired items still under warranty. No out of pocket! Special mention to Chris, my service advisor. Went above and beyond standard customer service.

Gil Fret is fabulous. Wed been looking to trade in our truck for a new one for a while. After some false starts with other dealers, we got a great deal with Gil. He made the whole experience flawless, great trade-in price, excellent price on the new truck, made us feel at home and cared for. Super dealership and a great guy! Well be back.

Sean Bryan is an amazing sales man. He found the perfect truck for me and my family. Very personable and helped me “fight” the finance guy to get the best deal. All around experience was smooth. Will be recommending them to friends and family.

An then there was the Super Baja Shelby Raptor!!! Great service from my boy Beshoy! Stop in and holler at him, he’ll give you a deal! Tell him I told you to stop by 😉

We are coming off an incredibly enjoyable experience at Harris Ford with Sean and Malakai. My wife and I had a clear idea of what we wanted and these two gentlemen never played the classic games you experience at dealerships. Both parties were honest and candid with one another throughout the process and we walked out with a beautiful new Expedition. Robert and Steve rounded out the experience on the backend and followed through with everything we previously discussed. We’ll be coming back here for future purchases and making recommendations to family and friends.

The staff at Harris Ford have many repeat buyers like myself for a reason. They listen to my needs and concerns are and address them quickly with clear consideration of my time. Steve, Specialty and Performance Manager took great care of me and got me the right car even during this time with low inventory. I am grateful and happily recommend both sales and service at Harris Ford.

Eric was the bomb. Great experience here at Harris Ford.

Pro. Clean, well run facility with sales staff to match. Nick Grimm - Sales executed well from start to finish. Like him. Steve Maxx in Finance is a cool dude. Like him. Although 3.5hrs from home, Id go back and will refer to Nick & Steve team when prompted.Well done ✅ ~Pete

Just had an awesome experience today buying a Ford Escape! We did a LOT of shopping around, looked at (and went to) about 5 different dealers and we were sketched out / disappointed by each of the others.At Harris, they were all extremely polite, straightforward and willing to negotiate to find the best deal for us! We’re more than happy with our purchase.

Customer service was magnificent. I felt completely taken care of. I love my car. Its everything they said it would be. Salesman Bill Aldridge is hands down the best out there. Always makes you feel so at ease. No pressure and answers every question. This guy is a must see if your purchasing a vehicle. Financing team - Jacob was super sweet, never any pressure. Explained every detail so I could make an informative decision myself. Thank you to Harris Ford Lincoln

I can honestly leave these guys a 5 star review which I think is something you rarely can do when it comes to buying a car so kudos to the Harris Ford & Lincoln team.My initially car buying experience started at another dealership which resulted in me getting the all so heard of salesmen run around, which deteriorated me from wanting to try else where.I had found a car I really liked on the Harris website and inquired to see if the car was still available. Quickly, Bill Aldridge had emailed me informing me the car was available and if Id like to come in for a test drive. We went back and forth for a bit as I wanted to negotiate before going in so I hopefully avoid having a similar experience as I did at the prior dealer.Bill and Ronnie who helped with closing the deal were nothing short of kind, informative, straight forward and time efficient which I personally love.I filled out a credit application, gave them the copy of my pre-approval from my bank and I was out of there. They even managed to get the bank on the phone at 6pm on a Friday!Thank you guys for everything, I super happy with my experience and love the car!

This is the second car I have bought from Sean. He is super honest and I will be back! PlraE come see him for best time.

Harris was wonderful, and my contact Larry Parker in particular! Larry helped me find the vehicle that fit MY needs, budget, and style without ever pressuring me for a sale. It was clear that he cares about his customers and going the extra mile to make sure they get what they both need and want whenever possible. This was my first experience with Harris, but it will definitely not be my last now that I feel like I have an advocate. Huge kudos to everyone involved!~Shell Adams

Made an appointment on line. It was the fastest, best customer service I’ve ever had.No reason to go anywhere else.

Just bought a car from these guys on Thursday, engine is already making a strong burning smell with minimal driving, tire sensors are busted and there’s a massive dent on bottom passenger side when the car fax was clean so something happened but probably wasn’t reported. People were nice but clearly tried to rush us along so we wouldn’t notice. Spouse is furious, would not buy from them again. We genuinely feel played.

Thank you Sean for an easy low pressure experience! We love our new truck!

Overall positive experience, I would recommend Harris Ford and is highly probablethat I will purchase another vehicle from them. Salesforce work hard to match my requirements with inventory, and clearly communicated available options. Remote pre-sales activities including pre-approval before arrival was straightforward. Vehicle matched the online description, was properly detailed and sold with full tank. Finance process was quick with minimal up-sell.My only recommendation for improvement would before them to accept larger amount on CC for down payment, in these modern times customers shouldnt be required to leverage physical checks

Harris Ford was great! Our salesman Bill Aldridge was fantastic, not pushy at all, listened to exactly what we were looking for and our budget, and found us the truck we wanted!!Bill went above and beyond to get us a good deal and was very accommodating !Highly recommend!!!Thank you Bill and Harris Ford.

Update on my initial review: Luk Blackwell responded to my E-mail and took initiative to resolve my issues. Thank you so much for detailed explanation and prompt response.

At this Location (facility), I found a wonderful gentleman whose name is Mahdi that helped me a lot during my purcshe of Ford Escape Titanium AWD car. He spent every second to assist me buy the best car and I found thsat car really nice. He trained me with the features and all the necessary measures I should take for a safe drive. Spencer is also the one who I found an amazing guy in the dealership that asisist me much in the decision of the purchse and the pricing. Both guys are very friendly with customer like me and are smart enough to handle customer in a manner that is really likable. They are an asset to the company I think, meet them when you decide to buy car from that dealership.

Ericc serjio and Shawn was really helpful to me for the car I purchased from them

This dealer is honest and trustworthy. I had a chance to deal with Mahdi, and he was the greatest salesman Ive ever met and dealt with. Took his time to answer every question i had and delivered a greatest service as a buyer could ask for.I didnt know why someone would leave them 1 star and negative feedback. They were either too picky or always had negative things to say about life.Anyhow, I was an out of state buyer, and im very happy with the service and purchase I made with them. Give them a chance to serve your need.Great dealer and awesome peoples!Thank you.

As a first time car buyer, I never thought it would have been so easy to do as such. Both Beshoy and his manager Spencer, made the experience interactive and smooth. They kept in contact and didnt disappear like Ive experienced before. They even went as far as meeting me halfway to the dealership, as I did not have my own car, so I could finalize the purchase of an awesome Jeep Renegade! If thats not top tier customer service, Im not sure what would qualify. Thank you!

I had the pleasure of dealing with Sean Bryan in our recent search for a new car. Sean was extremely knowledgeable, professional, accessible and transparent (also entertaining!). No sales pressure, just a lot of good information. I look forward to working with Harris Ford, and Sean in particular, on a future purchase.

Absolutely fantastic experience. Very professional and knowledgeable staff, I never felt pressured and ultimately had one of the best car buying experiences I’ve ever had. Thanks!

We had a great experience buying our second car from this car dealership. The gentleman that helped us Beshoy, was super helpful, patient, and has great customer service skills. I will be recommending this place to friends and family. Thank you Beshoy for your great service, we will be back again!!

Great service! Advisor was super friendly and helpful. Would definitely recommend this place and will be back next time I need my car serviced!

Had a great experience. Our salesman Ronnie was great with my 4yo. The sales manager was very easy to negotiate with and very personable and Jacob the finance person was very excellent to work with. Best dealer experience I’ve ever had.

Great team purchased a new Ford Ranger (Ask for Nick) not pushy but extremely informative and helpful. Gil was also helpful when we sold our Ford Thunderbird to them. We would buy another car but not much for luxury convertables in their inventory right now.

Have had my car serviced here and have also sold a car here. Both experiences were very good. They gave me a better offer than Carmax, and went out of their way to correct an error they made on some of our documentation. Employees are attentive and friendly.

Service department is terrible. I made an appointment online for a simple oil change. When booked there were about 10 time slots throughout the day giving you the impression they would work on you car sometime shortly after you bring it in. When I brought my truck in my Service provider asks me when Ill be back, I said Im waiting for it, I made an appointment. He proceeds to tell me that they dont schedule oil changes. They do them as things free up. Then warns me it may take a couple hours. Three hours later, ZERO communication about my truck and when it will be done. Their confirmation email said nothing about this all day experience for AN OIL CHANGE! They obviously dont care about their customers time and Im going to find some place that values my business

I went to Harris Ford Lincoln to look at a 2018 Camry. The salesmen Spencer and Beshoy quickly went over the Carfax. When I asked about the fuel pump replacement to the vehicle, they kept dancing around the question instead of directly answering it. I told them that I wanted the vehicle taken to my preferred mechanic for a complete inspection. They were very insistent that I skipped the inspection. They used pressure tactics to try to get me to purchase the vehicle. I had to reiterate several times that I needed time to think about the purchase before they backed off. Buyer beware. They will try to sell you a lemon and wont care.

One of their chat agents close the chat on me maybe because they didnt understand my slang language? anyways, horrible service. i wanted to buy that car but ill go elsewhere where im appreciated.

Six star ⭐ for Sergio and Eric. They are energetic, patient and professional. Im glad to purchases the car I loved best here.

Eric with service and the guys were fantastic to deal with! Would take my vehicle to them again without hesitation. Could have been treated better.

What a great place to buy a car! Sam is an amazing salesman (he got me to spend more than I wanted to, but I am just fine with it)!!!! Got the nicest car i have ever owned at a good price. No hassles, no hard sales and the paperwork was a breeze. Thanks to all the gentlemen that stayed late to help us out!

Going in to buy a vehicle was a troubling decision for us. My wife and I debated on whether we wanted to shop and buy online or go in the old fashioned way. We decided we’d give this place a chance, so we made the drive down on a weekend. Our sales rep Beshiy instantly greeted us and made us feel welcome! He pulled the car upfront, and showed us what it had to offer. We weren’t planning to buy first time in but it was hard not to, we ended up moving forward with a very nice F-250 and we couldn’t be happier! I recommend this place.

I went to the dealership interested in a truck they had and the salesman asked if he could take my truck and get it appraised. When he came back there were multiple chips in the paint on the doors where they clearly were dinged on something. Then we negotiated a price for the vehicle and at multiple time I requested my own keys back and they straight out refused to give me my trucks keys. The only way I could leave was by buying the truck. Unfortunately it didn’t end there. It’s been a few weeks and I’ve had 6 problems with the truck that were not disclosed up front. All of these problems should have been addressed by the dealership before selling. Luckily the guys in the service department are really good and were able to take care of everything so far. Knowing what I know now, I would tell people to go anywhere else to purchase a vehicle. Not to mention everyone you talk to there is very condescending.

I had the best buying experience at this dealership. Sean was very professional, knowledgeable and experienced. I would highly recommend him and this dealership!

This location is a disgrace to the supposed professionalism they claim and advertise for themselves. They have been anything but professional. I have a company vehicle I had work done, and had to have another part ordered. They said they would do so and call me back when the part arrived. This part was critical and was relevant to the fundamental operation of my vehicle. However, they did not call me back at all. In fact I called them four times over the course of four weeks and was never able to get in touch with the technician I had been assigned. Emails notifying that technician to call me back were sent during the first two phone calls, and eventually, on the third phone call, another email was also sent to the supervisor, but even then--no call back or update of any kind.I finally made enough bluster that I was able to get through to some kind of supervisor on the fourth phone call--THREE WEEKS later. From him I was able to get in touch with the technician that had been assigned to me. The tech told me that he was sorry that he had forgotten to call me back. For three weeks. At a FORD DEALERSHIP. Not some local Jack whos doing mechanical work out of his garage, but the professional, official Ford dealership, just forgot to call me back because they were busy.Whatever, right? People make mistakes. Okay, I said, well, can we get this done now? Yes, they can, they tell me. We schedule it for the following week. Well, on the DAY OF my appointment, early that morning, when I am just about out the door to go take my vehicle in, after I have made sure I cleared my whole day of calls (because I cannot work without my truck and all the equipment I have in it), that same Tech tells me he needs to reschedule me AGAIN. For the FOLLOWING week.So, needless to say, I said no. I said I will take my business elsewhere. Then, he says I can do what I want but my company is still going to be charged for a restocking fee because they ordered the part. Utterly unprofessional, unethical, and just plain wrong. They broke their word, were either incompetent or irresponsible, and proved themselves to be unworthy of their high-minded advertisements.Go elsewhere, to those who will actually follow through and do what they say they will do.

Our second truck purchase and Harris made the process easy; they were fair and professional throughout. Our product rep, Winston, was looking out for us but was also a fair negotiator representing his company. People in the industry should aspire to deliver the service and integrity that Winston and his team provided.

My rating is by far not on account of the salesman I dealt with. He was great. Sadly Harris couldnt get payments in the range I wanted, plus I was trying to get out of a lease and they actually got the wrong payoff amount. So I ended up going somewhere else and got a vehicle. A week after I was in, I got a phone call from someone, I didnt get his name, but as soon as he heard I got a vehicle somewhere else, and I was trying to tell him about them getting the wrong payoff, he totally hung up on me like a child having a temper tantrum. So professional!! I will never go back to Harris!

Started contacting this dealership inquiring to buy a new kia telluride.I sent the inquiry message, along with my contact info. 2 days later I got many texts while I was at work and couldn’t reply. When I got home that evening I looked at my phone to find another text “hi just wondering if you had time to discuss with your husband”. I am single and have no husband. I didn’t reply. They texted me asking again if I’m still interested. I copy and pasted the message I received and told them I am no longer interested in doing business with their dealership. His reply was “sorry I must’ve confused with one of my other clients who is married”. Unprofessional to say the least.

Larry and Bill were amazing to work with and got me into my dream car. It was a great process finding my car and working through the paperwork. Larry was knowledgeable and kind and was great to talk to and work with. His teammate Bill was quick, thorough, and cared about making sure everything was correct. I would recommend family and friends to go work with Larry and Bill at anytime! We will definitely be back for our next vehicle.

Shout out to Mike Darrah @ Harris Ford he is my brother by blood and fellow combat veteran who served our great country they work well with military and all others by treating you like a person instead of a pay check tell them Gregg Cooper sent you and ask for Mike Darrah. #TenToezDowN #Movement #wethepeople #wesupport #goodbuisness #vets4vets #joinus

Bought a 2019 Chevy Crew Cab Pickup at Harris Ford a few days ago. Grantham (my sales rep) was totally AWESOME to work with, and positive throughout. I put him through a long day comparing multiple used vehicles, trying to stay within my budget, while even considering a possible new purchase. I finally purchased the like new pickup I initially came in to buy. Steve in Finance was another pleasant surprise. He was GREAT to work with and managed to get me an even better rate than I was approved for elsewhere. Both men were a pleasure to work with. The vehicles and Dealership were very clean. ALL the staff I dealt with were very professional, and easier to deal with than I have experienced most times in purchasing a vehicle. Great job guys!

I love my truck! Thank you Steve. Great customer service, Ill be buying my next specialty vehicle at Harris Ford through my guy Steve!!

Sean and Erick were really helpful and nice.!!!!!

The service department got me in right away and took care of my problem. The service writers were helpful and knowledgeable, and I will continue to go there for for all of my vehicle needs.

I was running ahead of schedule and asked if they could fit me in an hour early. My service advisor Danny S. was able to get me in and out very quickly for my cars service work. He was very friendly and efficient. Im very happy with my experience at Harris.

The process although long went very wellHowever had an appointment, was there early. The car I came to look at was across the street. It was totally out of gas. Waited fuel. Then the battery was dead. Finally got it going and I ended up buying the car. But, I just wish they would have been more prepared.

Staff in the service department are always a pleasure to work with, friendly and tell you what is the issue and not give you b.s on what your rig needs.

Everyone on the lot is very helpful. They have a nice selection of inventory (which is rare right now with the high demand for vehicles). If I end up buying a Ford, this will be my chosen place to buy it.

Excellent customer service and very clean and friendly staff. I’m very pleased to do service here again in the future and will return. Our salesman Robert Watkins was excellent and he gave us everything we asked for. I highly recommend him to everyone. He is such a great gentleman and he listened to us and worked very hard to please us and meet all our needs. He wasn’t pushy at all. He was intelligent and helped us find the perfect truck for our family. Much appreciated the experience.

Terrible car buying experience.They lied, were disrespectful, aggressive, and always changing their story.I left with the vehicle I wanted, but it exhausting, stressful, and dishonest from the start.I was lied to by the salesman, the sales manager, and the finance person. They all work together, none of them will take any responsibility, and they will all toss the problem to one another without fixing the issues.

Our experience this past weekend with Mahdi was great. We’re so excited with our 2019 F-350 and he was great throughout the whole process.

Quite possibly the WORST service Ive ever received. In summary:-16 unanswered phone calls-Went to check on my car (see issue above) it was in the parking lot unlocked, keys in the ignition, gas empty and battery dead. The left it running for however long it takes to idle through 15 gallons of gas.-7 days to figure out warranty info (I did it within 10mins by calling 1800 Ford)-Dysfunctionality appears to be systemic and they need to wipe the slate-Was told I didnt need bolts in the factory installed hitch pictured below.(that was BS, interested in what you think)I have on record 16 phone calls in three days where Im trying to get a status. I was ONLY able to reach the service rep IF he happened to be the one picking up the phone.No work was done on my car for an entire week because they couldnt figure out the warranty. I called the 1-800 ford national number and the woman on the phone ironed it out within 10 minutes (it was absolutely 100% covered).After 16 basically unanswered calls I decided I needed to just stop by on a Friday afternoon. I asked for the keys to grab some stuff out of the car and they couldnt find them. Turns out he left them in the ignition, gas was empty and battery was dead. The left it running for however long it takes to idle through 15 gallons of gas.I was going to have it towed to another dealership, but they pleaded and I caved... seems like everything is working after week two.When I went to checkout, ZERO mention of the absolute catastrophe.I posted in the FordTransitUSA forum and several offers from other techs/dealers from across the country to make it right (meaning they arent all like this).

Traded in my old Tacoma for a 2020 Transit Connect XLT Cargo. Harris Ford was outstanding. Thank you to Karar and Frankie

No work ethics.They are not educatedAnd expecting customer to know what is in the car

Work done on time. Lyft provided interior vacuum and car-wash voucher appreciated.

Everyone we worked with was nice. They listened to me and my concerns. Jacob and Nick were accommodating and a pleasure to work with.

I got my 2011 MKZ serviced here a few days ago. During my oil change my service rep. Daniel noticed something wrong with one of my tires that could have easily led to a serious accident if they had not checked everything. Its service like this that makes going to the dealer worth while. Customer for life. --- Peter

Purchased an Expedition from them, I was very impressed with Gus the salesman. He was very helpful and accommodating not pushy at all and very friendly. I usually get chased off by salesmen’s general demeanor to just force a sale on you. Gus was excellent and he was the deciding factor in my decision to make the purchase. Make sure you ask for Gus!

Robert (Bobby) took great care of me yesterday when I was looking for a new truck for my business. He knew a lot, and when he didn’t know a detail, he would go check his references. That is important—I have had other salespeople tell me whatever they wanted (even if it wasn’t true) to make the sale, but he verified the details. He also was down to earth and not pushy. The rest of the sales experience was easy, too. Would recommend highly.

We bought a certified pre-owned from Harris Ford and had a great experience. Shout out to Winston for being exceptionally helpful and super fun to work with. Car buying can be stressful, but he made it simple and fun! 10/10 would recommend!

I just want to thank Bobby Fountaine for being a great salesman and working with my credit to get me a new 2019 Fiesta SE.I purchased mine with a 5 spd manual transmission. It is a fun car to drive and gets great gas mileage!Thank you again Bobby

Larry, Bill and their entire team, even Steve the finance guy made our experience so worthwhile. They gave us the best of the best and the transition was so smooth. We are loving our 2020 Ford Escape and 2019 Ford Fusion Hybrid. They answered all our questions and the first tome car buying process wasnt as scary as I thought it would be. I will definitely recommend them to help serve you and get you on the road in your new car. They are amazing team and they work well together.Thank you! We appreciate it.

Interestingly negative transaction. Photos showed only carefully staged angles to not show any dings, dents, or damage. Salesperson was nice enough but could have been far more forthcoming about the mediocre vehicle condition. Drove 5 plus hours and stayed overnight. Arrive in the morning to find mystery damage from the carwash that morning? Not one photo shared online disclosed the dings and dents or true exterior condition. I should have just waited and bought from a private party. Lesson learned

Place a negative symbol next to this rating.I just experienced the worst service department ever.I took my car in yesterday and hadnt heard from the advisor, Marc. So I initiated a text via their system. They were still inspecting the brake system so I offered to leave the car overnight, they appreciated my offer. I texed today around 1pm for an update no response. I called at 3pm and got another advisor who had limited information. I agreed to have Marc call me back. An hour later no word. Ultimately, I left a message with the service manager. He said I should hear from Marc or he soon. 20 minutes later I finally got the call. Lets just say it was hardly impressive.My recommendation, if youre looking for a auto service provider look past Harris Ford in Lynnwood. Better yet RUN AWAY!PS I have a tracking system in my car. I was left off and parked from 5pm yesterday until I picked it up. What were they doing?

Great experience with Larry and the Harris Ford family. Great to purchase our 2nd vehicle here and feel they are supporting us through the experience.

I really wanted a newer model of 4Runner and got a 2013 that was in Mint condition, because I had a 4Runner in the past. I appreciate the professionalism and expertise that I received from Max the Finance Manager and John the Financial Person they made this happen for me. I wanted a 4Runner and got a 4Runner !If you need or want a car go see or ask for Max, he will make it happen !

Kyle and John at Harris Ford made it easy to get our family into a 2019 Ford Transit. No hidden fees or special pricing conditions, instead they use fair and honest advertising and they stick to their word. Go see them!

One good salesman at your place (GUSS)Plus service dept. Mark & Kevin especially Kevin for helping work things out with Lincoln.ThanksJohn

I was looking online for a new car and saw a 2019 ecosport. I called and got connected to Robert and was able to make an appointment the same day. When I asked if there were another colors, he was kind to look at the inventory and let me know. When I got there, the car was ready for me to test drive, everyone was wearing a mask. The process was smooth and efficient. Everyone that helped me was knowledgeable. I left that night with a new car that I love and can see myself driving for a long time!

We bought a pre-owned Lexus LX570 from this dealership. Staff is very professional, no weird jokes, no typical sales-people tricks to sell you products that you dont need. Jacob from finance helped us to get an amazing financing deal from one of the local credit unions. Overall, very relaxing and stress free car buying experience. Thank you, Harris Ford staff!

Went to the lot to look at a couple specific vehicles I had found online. Beshoy (sales exec) greeted me immediately upon arrival, and was super helpful and attentive (not pushy) through out the remainder of my time there. Checked out a few cars, and while the exact VIN I was after online was not actually available, we did locate a near identical vehicle (same model/year/color). Took it for a spin and knew I wanted to drive it home. The team made it a pretty smooth process/transaction; didn’t take too long.Appreciate you Beshoy, thanks for making the buying experience a good one.

Nick and the rest of the team were great to work with. My process was about 3 weeks long and Nick was always prompt in answering my emails. When it was time to physically look at and drive trucks he spent as much time as needed showing me different trucks and answering all my questions. When it was time to talk numbers the rest of the team was great to work with. Im very happy with my new truck and the over all experience at Harris Ford.

A big shout out to Sean Bryan, thanks for everything! Sean recently helped us trade in our 2014 Escape for an Explorer and we couldnt be happier. This is our third purchase through Harris Ford and Sean has helped us with two. He made it so easy, we just told him what we wanted and he gave us some great options to choose from. Even the financing was easy. The best part was that he continued to help us with some of the details long after the sale was finalized. The service department is also top notch. Special thanks to Jay for your help over the years and MC for getting me hooked on the Explorer.

Went in looking for a compact truck at a time when most people had none to offer. Beshoy Genjy walked the lot with me a couple times showing me what he could offer and I ended up with a wonderful Tundra that was a little bigger and more then I was originally hoping for, but all and all not a bad place to visit when shopping around

Mahdi & Sales Manger Spencer plus finance manger were awesome, made process very fast and easy !!!!! Highly recommend them and will definitely be back !!!! Well worth the 5 hour trip . Now time to enjoy my Dodge Challenger

These amazing people sold me an amazing vehicle at an amazing price. The best part was how friendly the people are. Considering how competitive and stressed the car sales world is right now, everyone involved here did everything we needed to get me into the car I wanted at a great price. I ran into a minor cosmetic issue with the interior and Casey and her team bent over backwards to make sure it got taken care of with minimal fuss. Thank you Casey and the rest of the Harris team!

Staff was very helpful & friendly! They inspected my car & gave estimate! Answered all my questions (and I had alot of them!) Thank you Kevin (Service manager) & Marc (Service coordinator) 😊😊😊

Janae was such an awesome sales woman to work with. She made my purchasing experience quick and seamless! I highly recommend working with her if you buy a car at Harris Ford.

Excellent, service specialist Eric was knowledgeable, helpful, and friendly.

My parents took their Ford Explorers here to be serviced and it was always a quick turnaround for getting the car fixed so I knew when mine started acting up theyd be the best for the job. They were able to identify the problems as quick as 3 hours after I dropped it off. Very impressed with how quick they were able to find it and now I just have to bring my car back when they have the parts. Given they always did a great job with my parents cars I am confident in that my car will be running great after they get the parts swapped out.

Horrible customer service they don’t return phone calls very well I brought my truck in for a noise it was making I explained to them what it sounded like they ended up finding a problem with my exhaust manifold they fixed that but failed to fix the noise that was probably causing my exhaust manifold to fail I got it back within 3 weeks it was back making the same noise I brought it back for the 2nd time told them it was doing the same thing they drive it and told me they couldn’t get it to duplicate the noise so they were done with it come pick it up bring it back when the noise was more consistent or your truck blows up basically on the first trip after home the noise continued after going over 60mph to 70mph so basically if your vehicle doesn’t consistently have problem they can’t find it but hey they did give me a rental car and a trans flush on the house but I need my truck fixed unfortunately and whenever my truck finally breaks completely it’s going straight back to them for the third time cause it’s there problem now as I paid a detectable for it to be fixed and the 2500 dollars worth of work they did already didn’t fix anything

Great sales people, very knowledgeable staff! I would recommend everyone to buy their next car or truck from Harris Ford Lincoln, they have thousands of new and used vehicles.

The valet pickup and delivery worked great and is a definite asset. That and the quick turnaround by the service department has been outstanding. I will continue this service as long as it is available.Thank you Eric McGilvra and your service team

Beshoy was incredibly responsive and coordinated everything. It was a newer used car on the lot and he got pictures and details over to me, was ready when I got there, coordinated the test drive and then managing everything to get me out the door in a new truck.

Since my review is too long, please see the provided pictures in order to understand the well deserved POOR rating.

Had a HORRIBLE experience at this dealership. Bad enough to make me want to leave my first negative Google review. I had been looking at a vehicle on the website for a while and had texted back and forth with a couple different salespeople both at this dealership and Harris Mitsubishi (They share used inventory which makes it confusing). I put off going to the dealership for quite a while but decided to go look at the vehicle I was interested in.I arrived to look at the vehicle, and to have them look at the vehicle I was interested in trading in. The sales person looked at my car and commented how clean it was and that she hadnt seen such a clean trade in some time. The vehicle they showed me was far from clean. It had scratches and bad paint work and there was still trash in the car from the previous owner. I left them my keys to take a closer look at my vehicle and took the car out for a test drive. Upon driving the car it was also clear there was something wrong with the alignment or suspension causing the car to pull hard to the left at freeway speeds. I was still interested in the car to an extent so I agreed to meet with Spencer the sales manager.When we looked at numbers Spencer offered me an insultingly low number for my trade under the excuse that my car needed $1500 of detailing for some minor dings and dents. I mentioned my concerns on their vehicle and Spencer was condescending and acted like I didnt know what I was talking about even though I have worked in the automotive industry for over 10 years as a technician and in a parts store setting. At this point I knew we were too far apart and asked for my keys back because they still had them. Spencer went on the defensive saying he wanted to make a deal and what could they do. I said that we were too far apart and reiterated that I would like my keys back. Spencer STILL didnt get me my keys. At this point I took my wifes keys and went to our vehicle and told Spencer to give my keys to my wife so we could leave.A few days later I received an emailed apology from the original sales person that I worked with. Spencer couldnt even send me an email himself when his attitude and practices are what led to the situation.If you want to play your typical stupid used car dealership games this is definitely the dealership for you.

Very very poor customer experience, what happened to good old customer service has left this building and place for sure. If you like getting played with and game playing and going back and forth several times then this is your place......I would avoid them at all costs and go with someone that has a much higher feedback rating than these guys.

Service department kept my truck for the weekend (They don’t work weekends) after they told me my truck would be ready to pick up the same day on Friday . The sales department offered no help and told me to call back Monday. Not the end of the world but it’s pretty annoying.

The most powerful trick I ever had in my life in this place I bought a Honda sports car and they told me it a V6 and after five months I discovered that it was four, and this is a big difference in the price and I do not have any evidence to try this store. They deceived me. Beware, my brothers.I will ask all my, friends to do Reviews for this place, By the way only one person was honest with me over there and she has a good customer service i like it she’s name is Casey

I just had my first oil change at Harris Ford on my F150 Platinum. The team was extremely helpful and fast. I was very pleased with the service and staff. Austin did a great job of taking care of my needs and keeping me posted while I waited. I would definitely recommend them for any service you need on your Ford vehicle. Thank you!!

The sales team is fantastic and the management is SUPERB! Not only did they go above and beyond in making sure I was happy IN the dealership, Bill and his team made extra sure they took care of me after the sale and did some amazing extras for me that went way beyond what was expected.They have more than earned my business and my family and friends business in the future.. I can guarantee we will all be coming back to Harris Ford.Thank you team.. you made me and my family very happy! 😊

I recently bought a kia stinger online. It was nice to have Bushoy come down and do an in-home signing due to certain circumstances of ours. He was prepared with a mask on. There was a bit of a confusion with the numbers on the papers because they were not communicated well which would have been nice, but that is bound to happen when doing a car deal at home and not at the dealership. We were still able to work it out with a financial advisor over the phone who was accessible on a short amount of time. The manager Spencer was also helpful over the phone. The car was not ready right away after the signing and started to suspect the car had more issues with it. Luckily, everything worked out.

I recently purchased two vehicles with Steve Shelton at Harris ford. The first was a commercial truck I needed for my business, everything went seamless with this transaction. Steve listened to my needs and worked with me around my busy schedule. The truck needed a ramp installed and he even had it dropped off for me.Steve was great to work with and checked in with me after the sale. I enjoyed how Laid back he was with me, he mirrored my personality and never came off pushy or demanding. I called Steve to look out for a few used vehicles I had in mind for a possible trade and he quickly found the exact car I had in mind.Once again, the transaction was smooth and Easy. I would definitely recommend anyone to go talk to Steve Shelton for their next vehicle.Great work!

I received the survey link well before my car was ready so perhaps a bit premature. I was disgusted to learn from the telephone operator that she could not connect me to my service advisor nor could she give me their direct dial because Harris Ford did not provide that information to their call center in Barbados. There have been many changes over the years and not too many for the better.