I read a lot of the reviews before moving in here. I wanted to wait at least 3 months before writing a review so that I would have the most informed opinion. Most the negative reviews are either blatantly not true or are a gross misrepresentation. The office staff have been very accommodating and respectful, the amenity areas are always immaculate, and maintenance has taken care of all my issues in a very timely fashion. Maintenance takes very good care of the property and trash areas.This is the best place I have lived so far!

Customer service does not seem to be what it used to be. I’ve lived here for five years and the service was phenomenal, not not so much. Facilities and apartments are great though.

STRONGLY RECOMMEND ANYONE AGAINST THIS PLACE. Been a resident here for 2 years, and rarely complained about the cleanliness of the place or any other thing for that matter, and lived like good residents would as we felt we were part of neighborhood. However, today was the breaking point and I want to warn everyone against this place.I went through two different managements in this short period of time. During my stay, someone stole my locked bike from GARAGE, and broke into my newly bought car. We were charged for amenities, which stayed closed through/post COVID, when the govt., on the other hand, opened up gyms and pools everywhere. Staff was never available for calls, and often acted as if they were listening however never cared to do anything. I just moved out, and got a rude call that I will be charged 150$ for stuff (box spring/few reusable items) I left behind, when before moving we repeatedly asked about the move out instructions, with no clear answers, and no assigned place/instructions to dispose of recyclable furniture. When I offered to remove the stuff, even though I was out of state, I was rudely given a deadline of less than 12 hours. If anyone wants to live in a peaceful safe place, I strongly advise against Tivallli. I am attaching pictures of my car when it was broken into as a proof to this review.

The office lady is super rude, I think her name is Resa, We tried coming here for a scheduled tour and We were on time, she tried to tell me to leave and that we had to sign up for a showing, I explained to her that we did and that we had that time booked but she just said no because she’s waiting for someone else. That’s not professional at all especially since we were trying to rent an apartment and we did book the appointment with Tivalli. I don’t think this is really professional at all, I see other people reviewing about the same issues about the office staff being rude and disrespectful I think the company should take some time and review their staff, but in this time and age we are just asking you guys to shed some quality customers service. Our goals are to find a home and not waste any ones time but if Tivalli thinks they are way better than us regular folks that are just trying to rent an apartment, then I’m very much willing to pay another company/community that would simply just respect people.

I have lived at Tivalli for over 2 years. I really enjoy my apartment and like the staff. My layout is spacious and comfortable. I love the amount of windows and natural light I am able to get and I am lucky enough to have a small patio. The staff are very attentive and have been very responsive to any questions or concerns I have had. I have not had any maintenance issues during my stay—all of my appliances, blinds, flooring and plumbing have been working great. Two thumbs up for the ice maker!! My building is always clean—the lobby, elevators and the hallways are regularly maintained. The few times there have been issues (spills in the hallway or elevator) I have contacted the management office and they were quickly cleaned up. While you hear some noise in the hallways, once you close the door all is quiet. The only exception is the noise from running/jumping (they have 2 kids) from upstairs neighbors. Not sure how much can be done about that however it can be unbearable at times. Regarding the parking, I have a garage spot and the spaces are incredibly narrow and difficult to get into and out of everyday. But it is what it is and I saw the space before I agreed to add it to my lease. I have had guests park with no issues—just follow the rules and if you have any questions just ask the management staff.

The office staff is sweet getting packages delivered to you is pretty simple its all automatic these are apartments and parking is a pill buy a home if you can or rent somewhere where parking is a little bit easier but for what it is these are pretty good

I loved living in this space, we had a 2 bedroom 2 bath. It was perfect for our style open concept kitchen/living room. I will comment that the blinds break all the time, but when we made a request for fixing them the maintenance team came same day or next day to replace them. I never had a problem with the maintenance team, every time I made a work order they came and fixed the problem or called me to communicate what they would be doing they were excellent. Given current circumstance we sadly never got to use the pool or gym so we cant comment. We didnt pay for a covered spot as we were okay to walk, but I will comment that if you are arriving home after 5 pm you may have a long walk depending on which building you are in. like I said we didnt have a problem but it was something on my mind when I would get home late and I knew I would have to park far up the road. WARNING: If you have guest over make sure they are not parked in non-guest parking as our friend had his car towed after being parked in a space for under an 1 hour. Well insulated and with all windows and doors closed you cant hear highway noise, nor did we have a problem with noise from our next door neighbors and they had a small child. However we could hear the neighbor above us semi often, as the floors are wood it does not help with heavy footed people. Overall our experience was positive and we were grateful for being close to I-5 and 405. The staff was helpful when we had questions and concerns.

I recently moved to Tivalli and it has been nothing, but a positive experience! Cameron made the application process so quick and easy. He was so kind and patience with all of my questions and concerns. If youre thinking about leasing at Tivalli, definitely reach out to Cameron. He is extremely knowledgeable and addresses all concerns in a timely manner.It took me about a month to decide where to lease. I searched and toured about 10 different apartment homes and Tivalli is definitely the best one around Lynnwood/Everett area! The apartments are extremely spacious, the layout is well thought out, plus everyone is extremely kind and welcoming. I feel extremely happy with my decision. (:

We moved to WA almost 2 years ago and lived at Tivalli our entire time there. The apartments have such a great layout with natural lighting throughout. We were coming from a 3 bedroom house in MI and found that there was more storage in the apartment than we had in our house. The buildings are kept very clean and the grounds are beautifully maintained too.Not only are the apartments great, but the staff is so friendly and helpful. They love your pets too which is amazing! They really go above and beyond what’s needed and make you feel at home. I couldn’t recommend a better place to live!

Tivalli has been a pleasant surprise since the first day I visited.I initially met with Dustin without having set up an appointment. He was extremely outgoing, and gave me a tour of the property without hesitation. Within minutes I knew I wanted to move here, but just had to get lucky with a unit becoming available.Well, now I live here, and I love it. Ive lived in several apartments, and this is without a doubt the most visually attractive and well-kept Ive experienced. Upon walking into the lobby, the building is well-decorated and maintained, presenting a premium vibe that most apartments only aspire to have, approaching the mega-luxury apartments in downtown Seattle that friends of mine are paying several thousands of dollars per month for.Im impressed by how optimized the layout of the units are, as well as their styling. Square footage is used neatly, with adequate storage and spacing for furniture. The washing machines, refrigerators, stoves, and dishwashers are all new, too.The amenities are great, too. The gym actually has a squat rack and enough equipment for me to do a full back and bicep workout when I dont have time to drive to my main gym. There are gaming areas with pool tables and foosball, in addition to a pool that appears to be incredibly popular with tenants. Best of all, there is a beautiful indoor basketball court that is the best Ive ever seen at an apartment.What has surprised me most is how well handled the parking situation is. If youve read reviews of other apartments in the area, youre likely aware of how much of a mess parking can be. Tivallis management has figured this common problem out by enforcing parking regulation, and investing in an overflow area that has been a godsend on weekends and the late evenings. Not having to worry about parking is a perk you should consider.No place is perfect, though. Located directly next to a freeway, theres a lot of road noise present, to a point where I try to keep my window closed unless its too hot inside. Also, this apartment isnt within walking distance of any major shopping centers, so youll mostly be car-dependent when you live here. But thats rather normal for the area.With all that said, this is the best apartment Ive lived at and I can wholeheartedly recommend it.

I havent stayed here for a month yet, but Tivalli has exceeded my expectations! I put in a requests for a few things to be fix. I figured since Covid-19 happened, it would take a week or so for it to be complete. However, to my surprise maintenance showed up within a day. Todd was extremely professional and helpful! He advised on a few cleaning products to keep the appliances in their best shape. He even went the extra mile to sanitized the washer and garbage disposal. I cant say thank you enough! (:

I have lived in tivalli for two years and the service in the office is of poor quality. I am trying to remove an undue charge from my account for a year now and no one solves anything.😡

Honestly the staff here are really wonderful. They try their best to help in any way they can.

This place is nasty, a lot of flies flying around at the building entrance! Google wouldn’t let me upload a video, so I screenshot some photos from the video, it’s clearly you can see flies (the black thingy) in the air. It’s located in front of the E building 1st floor entrance. This problem has been for like few years, the management team should take a serious concern of this problem! Fly could spread disease!!!!! Every time I go in and out via that door I need to hold my breath! Because it smells disgusting and flies were flying around!!!!!!!!! Worst place ever :(

Our experience at Tivalli so far has been wonderful. Olivia of the leasing staff was super kind and helpful. She helped us with every step of the process and in my opinion went above and beyond guiding us along our way to a new home. I am very grateful for her assistance. The grounds here a super well maintained. The staff is friendly. Only a 7 minute walk to the Park and Ride. Community functions very frequently. So far this has been a great place to live.

I am super unhappy with how Greystar is handling this situation with the parking lot being too dangerous for pedestrians and cars. With the recent snowstorm that happened.They fail to salt the parking lot leaving it to be a slippery icy death trap for people walking. I have already fallen 3 times. This can be a law suit. If I get injured the next time I fall. I am calling my attorney. This is Greystars responsibility to clear the parking lot and they have done almost nothing to fix this. I hope that they put more effort for the next storm that will be coming this weekend. I am posting this picture of the parking lot. It was taken this evening 02/06/19. On top of it. Tivalli might want to enforce the dog poop issue. I understand that tenants have dogs here some bigger than the standard size limit when I first started living here. We have a dog park. I would like it if people would take their dog there to go poop instead of taking their dog to the playground. I wont even let my 7 year old niece play in the playground because I see too many people take their dogs to the playground. Its a health hazard and gross.This is unacceptable. I also dont think its right for tenants to allow their pets to do their business right outside the apartment building. Greystar continues to raise the rent prices, but they cant even lift a finger to take care of salting and super icy parking lot or even basic amenities such as cleaning the hallways more. I feel that the standards of this apartment has gone down considerably since Greystar took over. I miss the old management. It is no longer resort living. Everything is quite dirty on most the hallway floors. It is too gross here to be resort living. They barely vacuum like they used too. It will be months before we see the floors vacuumed. So Tivalli!!??! How are you going to handle the next snow stom that is coming????I dont want to hear an apology or some lame excuse on why things are getting neglected. I want you to take action!!!

Tivalli is a very pretty and modern apartment complex. Although we faced some complication during the application process, we were thankful for the helpful and patient leasing agents working at Tivalli. I look forward to living here!

Beautiful property. Love the Amenities that they offer. The staff is so sweet and fun loving.

We recently moved out of our apartment at Tivalli to relocate back to the Midwest, to be near family in light of Covid and the state of basically everything in 2020.My roommate and I really cant thank Tivalli staff enough for being so wonderful. Rex and Cameron were just amazing, as well as everyone else in the office. They all went out of their way to be kind, friendly, professional and helpful. They also spoiled my dog with treats and pets. 😊 I commuted to downtown Seattle for work and coming home at night always felt like coming home to my safe and pretty retreat.Our apartment itself was cute, new, and absolutely spotless at move in, and any maintenance requests we had were always addressed quickly. The community has great amenities and resident events - and they are creative in trying to do fun things and have giveaways for residents while common spaces have to be closed. They even walked around the complex on Friday afternoons playing musical instruments to cheer everyone up. 😊We always loved how dog-friendly everything was, and the managements commitment to residents cleaning up after pets, respecting the leash law, and overall just having pride in our community. And it really showed.Covid-19 brought challenges no one could have predicted, but all of the management and office staff from the beginning have done such an amazing job communicating and keeping the Tivalli residents safe.The entire community is so beautiful, safe, well-maintained, and truly felt like a home and a community, and not just an apartment complex. We will always recommend Tivalli to all of our WA friends. If you are looking for a place to rent in the Seattle area, you will not find anything better than here and especially for the price - and we lived in more than a few in Bellevue, Sammamish and Kitsap. Im glad we lived at Tivalli especially during this craziness of 2020.

Tivalli has easily been the nicest and best apartment complex that Ive had the pleasure of living in during my time on the west coast. From the start to finish the leasing agents and management at this complex have been nothing short of fantastic. Ive worked the most with Rex and Cameron and they are both extremely knowledgeable and friendly. The people in the leasing office get to know you by name and you truly feel like youre more than just a number to them!My roommate and I made the decision to break our lease early in order to live closer to family because of the pandemic, and even during that process things were practically seamless and effortless. The lease breakage fee was typical for a Washington State lease (2 months rent) and the additional charges for touch ups, cleaning and carpet replacement were reasonable given that we have a dog.Speaking of Dogs, this complex is very dog friendly with dog parks and baggie stations throughout the common areas, leaving no excuse to clean up after your pet (though unfortunately not all residents did, which is not a knock on the management)Parking can also be a real challenge, but this is also common in Washington state, lot parking is free, covered spots impose a fee (and theres a waitlist!)The other review that complained about the flies I thought was pretty funny, theyre over by the garbage room doors... and oddly enough garbage attracts flies, I never thought they were a major deal.The Amenities looked fantastic! Unfortunately due to the pandemic we didnt get much time to enjoy them, but they looked great!Wave fiber is the internet provider that I chose during my time there and I had a great experience (gigabit internet is something that I already miss!) however if you want Cable, the complex is also hooked up to comcast.Overall I had a fantastic time there, if I find myself living in the Seattle area again Tivalli will be the first complex I check into again!!

I really appreciate the staff here, especially Dustin! Theyve been awesome about listening to concerns and addressing them RIGHT away. Thats something that makes a great complex. The apartments are spacious, new, clean and Ive never had an issue with asthma or allergies here (which had always been an issue for me everywhere else I lived).

The community has been great so far. They are very quick to address issues. All of the amenities work well. The rent is still high but fair. Everyone who lives here that we have talked to were nice.

Tivalli is a gorgeous apartment community with stunning amenities. Just not my cup of tea!

I know that Tivalli had a bad rep before i moved in but sense the first day we were interested in Tivalli, they have been nothing but helpful and professional. Cora who took us the tour of a few homes and later assisted us with out lease was very knowledgeable, friendly and patient. After the tour was over she gave us her card, some info on the homes that we had looked at and told us to email her if we had any questions. Naturally I had tons of questions and she emailed me almost immediately every time, even when it was late at night. After we decided on a home she personally did a walk through with us and made us feel at home.Weve lived here for almost half a year now and the hospitality, helpfulness and professionalism hasnt changed! Everyone has been so nice and caring. We had a few slight maintenance issues and they responded quickly every time. The community is always very clean and put together. The gyms equipment is modern and all seems to work fine. The basket ball court is always swept and clean and office always smells great.so in so many words yes i love it here.

Super friendly staff.

Tivalli was built in the new style, and is centered around a rather note worthy clubhouse.The amenities include a gymnasium, a heated year round pool, a billiards room, and a rather nice weight and exercise room which includes an interactive studio.The management team is professional and courteous.As with most apartment living, parking is at a premium, but it is less so the case at Tivalli than it other apartments. The inclusion of an overflow parking lot to the North of the facility expands the overall parking capacity such that it meets the needs of the community.And that brings to the real advantage of living at Tivalli. At Tivalli apartments you really are a part of a community, with regular and on going community events designed to improve your overall experience.

We are so impressed with the office staff at Tivalli. Everyone that we have met has been so kind and professional. Zahraa helped us in every step of our search and got us the perfect apartment! We love living here more then anywhere we have lived so far. The move in process went smoothly the office staff even remembered that we were moving in a few days later and reserved an elevator for us. We appreciate that there is overflow parking and always have a spot for our cars. This is a great community to live in. We have been here for a month and wish we moved here sooner!

I have lived at Tivalli for almost 4 years and I love it so much. My apartment is large, bright, and feels like home. The staff is great and maintenance is very responsive and helpful. I don’t plan on moving anytime soon!

Very rude costumer service!The womens from Leasing office are treating people with disrespect!!!!!!Huge noise from interstate 🛣I lived here and moved out because didn’t like it at all.

Moved in a few weeks ago and I definitely have no complaints. Everything has been fixed in a timely manner. The apartment is in great condition with brand new appliances and hard wood floors. Parking hasnt been too bad of an issue. However I could see that more parking would be useful. Other than that, its been a great place to live so far!

If you are looking at other apartment complexes to live, please start your search here at Tivalli! You wont find a better place...trust me my wife and I toured at least 15 places to live in Lynnwood/Everett area and Tivalli was the best.Living at Tivalli the past few years was a luxurious experience! Valerie is a fantastic property manager. She was very personable and quick to help. Dustin, Olivia, Madeline, Theresa, Ed and all Tivalli employees deliver top of the line service. I will miss living at Tivalli. We really enjoyed the weekly events Tivalli hosted. Who doesnt like free food? We also had really friendly neighbors! If you dont believe me...experience all this for yourself!

Im a new resident and to date my experience has been very positive. The leasing agents have been helpful at every step, especially as I asked questions about the residence over time. The complex is very pet friendly with 2 fenced areas for walking. I have not had a chance to enjoy all their amenities yet but they rival the other places I visited.

My experience with the Leasing Agent Olivia was splendid and a leading reason for deciding Tivalli as my next place of residence. She was very friendly and inviting when I walked in and asked for a tour, she did not hesitate even though there was a monsoon outside! I found everything in the community was top quality and very well up-kept, modern. The apartment was amazing, high ceilings, windows from the floor to the ceiling in the living room and actual real hardwood floors! Tivalli had me at hello.

Rex Ryder or whatever his name is is one of the most rude people Ive spoken to. Tried explaining my problem and he would just cut me off and dismiss me. I used to like the old management. Beautiful apartments but horrible management.

I moved in August of 2016 and have no complaints. The staff is friendly and more than accommodating. The facility is perfect for me, my roommate and her Chihuahua. Tivalli is extremely dog friendly and has a dog park on site. The Urban Center is beautiful and extremely functional. One of my favorite things do to is relax on the top balcony with a good book and a glass of wine at sunset. The work out facility is small, but has plenty machines/weights to get a solid workout, plus you are saving a ton of money by not having a gym membership. Overall, I have enjoyed my experience with Tivalli, and I am positive that I will continue to have a great experience with Tivalli.

The apartment layout is great because it is so open with such high ceilings. However, I was disappointed there were several scrapes on the hardwood floors of the unit I was given. When I requested maintenence, they quickly (within 24 hours) identified the issue and then fixed. Overall, my experience has been great and I love living here and enjoying the great amenities. The clubhouse and pool are clean, the TVs are easy to use, there is always an open space and the gym has lots of equipment.

I love living here! Ill admit parking can be a pain (especially with my schedule) but Ive never had better management and staff at any other apartment complex. The community is friendly and the amenities are great. 5 stars all the way in my opinion!

My first month is almost over and so far I have really enjoyed my experience.The application process was smooth. Dustin took the time to not only show me two different floor plans on the first day when I was only browsing, but when I came back to fill out the application paperwork, they took the time to let me compare available units to see which one I liked the most before I settled on one.I have no complaints so far. The grounds are clean, and well maintained. I have yet to find any dog poop on any of the lawns which is surprising considering how many dogs I see in the area.The towels in the gym do tend to be used up fairly quickly. Wish there were more but I always just bring my own.I am currently on the 4th floor and have had no problems with noise. Carpets are clean, and random things are kept up fairly quickly. Someone knocked out one of the exit signs in the hall way and it was fixed the next day.I havent had any difficulties finding a parking spot yet. Late at night I will have to find one a little further out, but it changes my walk to the front door from 20 seconds to a minute.

Great place to live and the office staff are always willing to help.

Great place to live. Quiet and peaceful neighborhood. Friendly staff and great amenities.

We moved in March 2017 and have really enjoyed it! Move in was completely smooth. Paperwork and paying rent is simple. If you live in a west-facing unit, it stays pretty cool during this heat wave. Never had trouble finding a parking spot. Love having the Parcel Pending lockers so we can a get a package at any time of day/night. The elevators are quick. Yes, the trash can make the building a little smelly in the morning--- but they come in to clean early in the day. Its generally quiet even though my unit is close to the playground and dog -run. Full disclosure-- the materials used in the units are cheap but theyre clean, well designed, open and very easy to keep clean. Theyre also affordable compared to the more Seattle-proper/adjacent properties. The gym is never super crowded and has great equipment! The only thing that bothers me is how messy my neighbors make our hallway and how long it takes to get the hallways cleaned/vacuumed and how the water fountain in the gym needs to be cleaned. This is pure annoyance and has little bearing on my satisfaction and the reason I gave 4 stars-- but Id say 4.5 honestly. This place is everything I was looking for once I was okay with leaving the Seattle city limits. I work from home so Im here nearly all day--- and its a very pleasant place to live/work. The staff has always been very nice to me. I know what its like to work with customers--- every day can be a pain in the neck. But theyre always easy-going and helpful. (Im also not very demanding nor do I ever have interesting in complaining just to complain) Not a big fan of Greystar but Im giving them a thumbs up on this one.

Very unhappy with Tivalli. You pay a high premium on rent for sub par services. They make so much money from gouging tenants on rent. They can afford to take care of the parking lot which has snow and black ice everywhere. With the freezing temperatures staying. The thick layer of ice that blankets the parking lot is not leaving anytime soon.I saw quite a few people fall. Atleast salt the parking lot. And why are pet owners leaving their pets waste on the sidewalks? Greystar needs to up their game if they want to keep their tenants. There is no excuse for not taking care of the property.

I have lived at Tivalli for over 1 1/2 years and in two different apartments. Although there have been some negative moments in my residency here I feel it necessary to say that Valerie did indeed listen to my feedback on areas that I felt needed improvement. It took a little bit of time but I thank her and all the staff at Tivalli. The social coordinators, Amanda and Chris go out of their way to put together great events (which are difficult for me to attend) and are always as gracious as the office staff.The apartments are great with large walk-in closets and room bathrooms and great kitchens. Being the cook that I am this was important to me and yes, Id like to have more quality appliances but these look great and work just fine.This is just my way of thanking the staff of Tivalli and thanking them for listening to my thoughts and opinions.PS...Jake LOVES the new wood in the dog park!!PSS...Cora, me miss you!

The worst staff I’ve ever met.Wouldn’t let me talk and never listen to what people say. Once they think you did something wrong, it’s you. THEY WONT ACCEPT ANY EXPLANATION.

The best Lease experience Ive ever had. The place is bealtiful and Im happy to live here with my family. Congrats to Mady and all Tivalli staff.

The new property management group are not doing a good job. Garbage is overflowing. Maintenance personnel can not be contacted. Cars are being vandalized. Security is a joke. We pay for services that we are not getting anymore since Greystar started manging the property. When I first moved in I felt like I was in paradise and was willing to pay higher prices for piece of mind. Usually you get what you pay for. Now we are paying for crappy services. Things are not getting fixed in a timely manner and the amenities that we once had are gone. I cant wait to move out of here!

I had lived here for 2 years and had a great living experience, very clean, maintenance was done very fast, etc. etc. However, this week due to the terrible winter storm, I had asked to be given an extra few days to move out because driving in this storm was terrifying let alone moving things out of the apt. I expected a little leeway considering I had been with them for so long. The reply I received was, we will gladly allow you to take a few days to move out but will be charging you those days. When I replied that I was very disappointed thought they would be more understanding, they replied unfortunately we would have to allow everyone to do the same if we were to give you this opportunity and technically we dont have to give you a few days. I think tivalli would benefit from me moving out later since noone will be renting right now and I HOPE YOU DO ALLOW SOMEONE TO MOVE OUT LATER IN THIS STORM. its called having a heart.

I just moved to Lynnwood from VA and Tivalli has been very helpful and friendly.Zahraa has gone out of her way to make sure I have everything I need and that I could move in when I needed to.My only compliant is that my apartment overlooks the highway, while the sounds arent terribly loud, there is just always some background noise. It doesnt interrupt anything that I do, but I know it can bother others. I would just say to ask for an apartment not facing the highway.Everything else about the apartment and the community is great!The staff is helpful and knowledgeable. The maintenance is very quick and responsive. The apartment has everything I need and then some!I really recommend them.

The only reason I am not giving Tivalli a 1 star review is because they stuck to their word, they let me break my lease and escape this horrible apartment complex with very minimal financial loss. I was able to break my lease and pay

I live at the apartment complex next to the Tivalli and on numerous occasions our packages get sent over there by mistake. I called about 2 of my packages that may have been sent there by mistake and the woman who answered the phone was extremely rude. She was very uncooperative and very dismissive of my call. She didnt seem interested in even looking to see if my packages were there. I will never consider moving there and I will not ever recommend that apartment complex to anyone.

I was moved here last friday on Mar 2017. The staffs they are very professional and friendly. They are very helpful. I will definitely recommend to my friends..

My partner and I signed the lease in October of this year, and we couldnt be happier! We found Tivalli online, and came in person for a tour. We were greeted by Zahraa (leasing agent) who showed us the property and surrounding amenities. She was lovely to talk with, very cheerful and courteous, and had great answers to all our questions. We quickly fell in love with the property after seeing the amazing gym, heated pool, barbecue area, parcel room, etc. Now its been a couple months here in our new apartment, and everyday feels like a stay in a hotel. The community team leaders are Chris and Amanda Rubio, who are wonderful people. A few times a month they organize community events consisting of movie nights, brunch, growlers, wine downs and more. The couple puts so much thought into every event, and makes the place feel like family. I couldnt recommend this place more!

The parking is difficult. Roughly after 7/8pm, it is unlikely to find parking per your assigned section. If you do not park in your assigned zone, you will be ticketed or towed at your own expense. Tivalli is lacking a customer service policy given the rent charged. Parking has been an ongoing concern and now residents are paying for it literally. If parking or customer service policy is important to you, I would highly reconsider Tivalli for housing.

I have lived at Tivalli since the summer of 2015 and have never had anything but the upmost professional experience with the community management team and maintenance crew.Even through our most recent winter storm, they worked as hard as anyone reasonably could to handle the dire winter snow conditions the residents lived with.I saw the maintenance crew working in 20-degree temps shoveling sidewalks, laying salt, and doing it all with a kind smile on their faces. Every time I commented on them working in the cold, they would always reply positively that they were happy to do it. I know they did as much as they could to keep our homes and community safe during this unprecedented weather event, and I was nothing but pleased with how they behaved.In addition to that, they are incredibly responsive on maintenance requests and handle everything I have ever thrown their way in a timely and respectful manner.Though rent has increased over the last several years, as is the normal anywhere you rent, its still a very reasonable cost for the high end homes and community center you get in exchange.Thank you to all of Tivallis community managers and maintenance crew for all of your continuous hard work. I appreciate you!

I stayed at Tivalli in a 2BR/2BA for 3 months in 2018. I found the experience living there to be really satisfying. Staff were really friendly and helpful during my stay. Finding parking space in the nearby lots was usually not an issue for me unless I was coming back after 10/11PM. Even then, Id be able to find space in the lots, just had to walk a bit farther to my building. The rooms were very clean and well-built and I never experienced any pest problems. Where I stayed, I didnt deal with any noisy neighbors. I would occasionally hear footsteps from the people above me, but besides that, nothing significant.Tivalli has a small gym, doesnt have the most extensive amount of equipment; but has essential things (treadmills, ellipticals, dumbbells, some machines) thatll make for a good workout. There is also a half-basketball court with a few hoops. The pool is nice, and the public lounge areas are well kept and nicely decorated. They also have public grills for resident use. The staff also held these nice weekly events for residents that were a good opportunity to meet others and get free food/drinks (i.e. movie nights, brunch, games).The location is very convenient too; its 3-4 mins from the I-5 and fairly close to the Lynwood town center. Tivallis proximity to the I-5 is also one of its downsides. There is constant noise from the highway, but I got used to it pretty quickly and its not bad if you keep your windows closed. There are also surrounding neighborhoods great for running/biking.

I did not have a very smooth application/move in process. But all the issues I had were all handled VERY well and VERY professionally by Dustin. I was very impressed with how he handled the situation that was not any fault of his. I am understanding and I know that mistakes can be made, and Tivalli made them right. From then on, I have had a great experience, never any problems at all. They have a cleaning crew come in and clean the lobby of my building once a week to keep it looking nice, which I appreciate. The parking is harder for people that get home later at night...It is sometimes kind of frustrating especially when outside visitors are parking in the reserved spots, thats really the only negative that Ive had to experience.

If I could give this place no stars I would. It was an amazing place when we first moved in. We absolutely loved it. But then new management came in and everything changed. Garbage was left everywhere. Parking was never enforced. The nightly security guys were taken away, peoples cars got broken into. And the worst part was when we moved out they wanted to nickle and dime us for everything. We were charged for parking passes and key fobs hat we returned upon moving out totaling over 300$. Had to fight to get these changes taken off even with proof of their return. I will never live in a Greystar community again.

Very good staff, always ready to help and creating special event for residents!Facebook page provide us good suggestions for weekends plans!Aminenties such as swimming pool, basket ground and gym are reaaaaly great!The noise of the freeway is present but after few times I can even sleep with windows open!Otherwise, all good

Fantastic place to live. Moved in about a month and a half ago, and its been fantastic. Only complaint is parking is not good (AND DONT PARK IN THE DESIGNATED AREA. I learned the hard way), but there is excess parking on the far side of the apartment. Not bad, just have to walk farther. Outside of that, great place. Not terribly noisy at all, rooms look great...I would recommend this to anyone in the Lynnwood area.

Can I just say Dustin, You ROCK.Me and my fiancé officially moved in yesterday (05/25/2017) And we couldnt be any more happy with this move. Dustin has been so helpful with everything, even knowing he had a few other move-ins along with ours at the same time. He is by far the most professional leasing personal we have ever delt with. As everyone may know, moving is a very stressful time however having to work with someone as awesome as Dustin makes it so reassuring that we selected a great apartment to call our home. He was so willing to answer all of our questions that came up along the way. Step by step took us through everything in such a timely manner. I cannot thank him enough for all his help. And as far as our apartment goes, We are IN LOVE. very nice updated appliances, we already used our washer and dryer and it works like a champ! Our layout is perfect! I cannot say anything bad about anything or anyone so far.

Amazing place. It is resort style living, great community and amazing staff.

Great community. Love the modern style and great staff.

Barley any visitor parking. Good luck visiting family/friends.

Big beautiful well kept nice employees

Unsafe property, unprofessional management. someone broke into my car while it was parked for less than 6 hours in the permitted parkings. The only reaction that the management made was to tell me to call the police, since they claim they are not responsible for anything happens to the cars parked -in their property- and unfortunately no cameras or security in duty.

Shoddy billing practices, rude leadership, neglaget up keeping of the area, no area for guests to park. Greystar, you have zero interest in creating promoters out of your residents. You succeeded in creating a detractor out me. Good work.

I was referred to this complex by a previous reviewer; Johnny Vo.. he basically said it all in his earlier statement. This place is wonderful! Apart from having moved here to be closer to our friends, the grounds and units available were so nice we didnt even need to think about it, we knew we wanted to live here the second we stepped on to the premises. Any doubts or worries we might have had going into our rushed move were quickly put at ease when we met with Dustin, one of the Tivalli agents. He has been nothing but good to us since we moved in, and even before then when we were just slightly interested! He had a flight to catch and still, he used every spare remaining minute of his shift to show my boyfriend and I the apartment we inevitably fell in love with. On top of that, when we noticed the dryer wasnt working quite right the day after we moved in, he put together an apologetic care package for our cat, Princeton, to help with the slight inconvenience of waiting a few extra days for a fix. All things considered, were really happy to be here and hope to stay as long as we can!

This apartment is ok overall, but they always like charge fee for everything. You will have to pay extra unnecessary money for move out!

Nice apartments, my parents live there. Expensive but everywhere here is.

This place used to be amazing when it was ran by pinnacle. Now that greystar has taken over, the parking situation is completely out of control, we now have cars being broken into due to the new management cutting the nighttime security patrol that we actively had every evening, The trash is overflowing, and the staff is incredibly unhelpful and rude. If renewed my lease right before managementman took over and now my lease is due for renewal again and they just want to increase my rent an extra $200 from the $200 it was increased prior.If I could rate this place zero or negative stars at this time I would do so in a heart beat. I used to justify the price I pay to live here based on how well the place was maintained, the amenities and the friendly staff that Pinnacle had. Greystar wants to continue their poor quality services and lack of amenities while jacking the prices up to current residents.I will be looking for a new place instead of this shipwreck of an establishment.

Ive been living here for a year and it was just perfect until Greystar, the new management, took control of the community in March, 2016.The elevators and building lobbies are dirty and smelly (at least in my building). I work from 9-6pm and now I am unable to pick up my mail (large packages that do not fit in the mailboxes) because Greystar decided to change the leasing office working hours without any sort of notice to residents. Once I contacted the leasing office by phone, I was told they would try to take my packages to my apartment because only one janitor and the person on the phone were onsite (seriously? at a community as big as this one??). The packages never made it to my apartment.Now it seems I will only be able to pick up my packages on the weekends... oh wait! I always travel on the weekends. Great way to get started Greystar.

This place is as fake as the staff. Nothing of quality here at all.... folks dont know their job and its FUBARLooking forward to moving after only being here a moment.

Staff is extremely unprofessional! I have been waiting for a refund from them for over a month now and everytime I call or go to the office to ask about it they give me the run around. I would not suggest this place to anyone.

Wonderful staff beautiful apartments

Great place to live