Always love the performance polish manicure at Mini Luxe! It goes on and off like regular polish and stays on like gel. A dream! This visit I had Michelle. She was fantastic. Very personable and she did an amazing job on my nails! Highly recommend!
They are so kind and so professional. I had so many questions and concerns, and they were able to help me with everything and were so flexible. My nails are beautiful and I am so happy with the color and the style!!!
Amazing experience! My niece and I had our Auntie Day and a spa Mani/Pedi was our special event. The experience was perfect from beginning to end. Professional staff, clean environment and an overall relaxing experience. My niece enjoyed being pampered. THANK YOU for adding to our memories.
Lin is the absolute best. For me a pedicure and manicure is a treat. It is always done just the way I like with Lin. She is professional and friendly. I feel so comfortable and she asks how I would like my nails!!I was disappointed that I could not have her for my manicure, after my pedicure. Lin changed a few things around for me and did both. Can’t thank her enough. Would recommend Lin to all my family and friends.
I went to have manicure and pedicure with my daughter. I was surprised to learn that the nail polish we had picked was 10.00 more on top of the very expensive service. I spend 160.00 + 20 dlls tips.Tracy and Giovanna were truly amazing as a staff. They did a wonderful job and they took the real time for massage I paid. Yes, it is a nice place, but can do some improvements. Massage chairs, and more pleasant hostess at the front desk.It’s a place to go only once a year. It is very expensive, and the policy of charging the full service if not cancel or arriving late will make think twice before booking. Things happens and it is impossible to know what will happen a week, a day, or days from when we book the appointment. It brings anxiety to the customer, specially when the time is uncertain and doesn’t belong to us.
Clean facility and friendly staff. My pedi came out great!!! My tech listened to my wishes. Great experience.
I was late for my appointment but they said they can take me to just do performance gel pedicure. They literally took the gel off my toes and painted them. My toes did not even touch the water. All in all I paid $70 for rounded white toes that were smudgy on the side along with my dead cuticles still present. I won’t be going back. I waited two days for that appointment to be seated next to someone. Their set up is not of my liking. Just a chair no massage chair nothing I’ll stick to my normal pedicure thanks.
Clean place and such friendly staff. I will be heading back soon. Excited to see there new seasonal colors as well. I didn’t catch my nail technicians name but I’m hoping to get her again!
My daughter paid for a signature manicure for me. During the process there were two sharp points on my thumbs that I asked to be smoothed out. He was not happy that I asked for that. The shaping of my nails was also crooked. The people around me had the option of taking their stone and file home, he did not offer that to me. Got the manicure on Friday, and by Tuesday they were peeling and chipping. I called the salon on Tuesday and they said they should last 1 to 1 1/2 weeks and that they have a 3 day chip policy. Will never be going back to them again. Very disappointed especially they price they charge. Rather support a local shop. My daughter received the gel manicure and there was no protection on her hands when they put it under the uv light.
I’ve been getting my nails done for decades, this was a quick stop for me before a dinner work meeting. Girls was nice, nails look pretty good but when I was told $30 for a polish change, I could not believe it!!! Apparently (without being told it was $10 more) I selected an expensive quick dry, but regardless...I certainly don’t mind paying for personal services, but that is, by far, beyond what I’ve ever paid. Totally not worth it!!!
Daniela does an amazing job and is very particular with each service! She is also very nice and truly a pleasure!
Today I had a Manicure with Lin, who did a beautiful job.It is a lovely shop, clean and professional.
I had a very relaxing pedicure and manicure with Tracey. Shes very professional and Id highly recomend her.
Great manicure with a nice array of colors to choose from. I like the 5 minute dry option.
I am currently 37 weeks pregnant and the staff at Miniluxe did everything in their power to make me as comfortable as possible. My pedicure was efficient, relaxing, and perfectly applied. My manicurist who did a gel application, was kind, professional, and kept me entertained the entire time! The polish came out perfect. I will continue to make Miniluxe my location for pampering !
The girl I had was excellent. She did a thorough job and I am very well pleased with Mini Luxe. I have never had a bad experience. Ill be back
MiniLuxe does things the right way. Clean, professional, talented staff, on trend colors to choose from. I could never see myself going to another nail salon ever again.
Karen was amazing! So friendly and warm!
I am thrilled with the professionalism of the staff and the cleanliness of the studio. The services are well worth the money.
Excellent service very clean. Used performance nail polish and love it!
I have been seeing Kimberly N for the last couple of months, and my manicures have been the most consistent and they last!
Professional. Great cleaning standards. Excellent nail salon!
Fast proficient service (waxing). Always taken on time. Friendly staff.
Love how friendly everyone is and how clean the place is
I got a pedicure here last week and ended up at urgent care the next day with a toe infection. Either they’re using dirty tools or being too rough when cleaning around the nails. Pretty disappointing considering the price you pay here.
Clean, friendly, lively, relaxing! Great job! First time here and can’t wait for next appt!
I always have a great experience at miniluxe in Lynnfield. The staff are always very professional and they have the best sanitation practices! My manis & pedis are top notch everytime!
They have been accommodating when I have had two big parties join! Their services are amazing too. 10/10 would recommend.
Moments after I stepped into the salon I received a notification that my service was complete. After explaining a miscommunication with booking regarding why I was 10 minutes late, my card was charged for the service I did not receive.I understand staff not being able to see me in the time I had booked because I was late, however I have been a long time customer and never have any issues with booking/being late/no shows before.I understand salon policy, but to charge someone the price of a full service after not receiving the service only because someone was minutes late, shows complete lack of sympathy/accommodating customer service.Will not be back due to the un-human nature of customer service.
I booked an appointment on line selecting the date I wanted. Their system automatically put my appointment for a week later. It never gave an alert that the current date wasn’t possible. I was treating my daughter for her by-she’s from out of state. I basically got -“I’m sorry-too bad-we’ll try to fit you in-in an hour.Not the best system.
So impressed with the polish and the Manicure service I received. Worth the money. I went to get my nails done for a semi formal dance and was not sure if it would stay on my nails for a week, because I tend to pick at the polish, but I am absolutely amazed by how they came out and they’ve stayed for longer than gel. Friendly staff, great polish. Definitely will be coming back.
Horrible experience. Would not go back to this location. Have been to other miniluxe and been pleased but wouldn’t go back to Lynnfield. Booked manicure and pedicure appointments for my mother’s birthday they made us wait 45 minutes so my mother never got her manicure. The technician cut me and I was bleeding and was told by front desk staff “that happens!” No apology. I was shocked at the response.
Hard to review when the reservation you have had for 3 months and confirmed 4 days before has been lost . Not for one person but for 5! Very upsetting to a wedding party from out of town . When do your tech’s check their schedules?I would think you would know a big group coming that week and your work schedule . Our party was suppose to all be being worked on at the same time . Wow - so many nail places out there . Better step up your reservation system. Sad and mad all at the same time .
Prudential Center is better
Very nice, the girl who did my nails was great. The place is clean, seats are kind of crammed. I do have to say that nail polish started chipping 2 days later.
Really good and the new waxer its great I think her name is Allison if anyone wants to do an appointment here she is the girl to go to, my wife had a great experience here she was really satisfied .
Clean, friendly and great polish colors. The performance manicure lasts a super long time. 2+ weeks like gel but without the damage or creepy chemicals.
I went in this week for a simple pedicure and some polish. The staff was very welcoming and sweet, but I do not recommend this salon for getting your feet done at all. The service was not up to the standard I would have expected for the price they were charging. The nail technician spent more time moisturizing, oiling, and massaging my feet rather than scrubbing and removing the dead skin that would not retain any of this moisture anyway. When I got home, that was when I realized that I could have scrubbed my feet with a $3 scrubber from Target and done a much better job on my own. The polish was gorgeous, though.EDIT: Krista at this Miniluxe was generous enough to want to know more details about my experience. Following our conversation, I went back in for another pedicure with a Callus Treatment add-on. This service was fantastic and provided results I expected in the first appointment. The Signature Pedicure and the Callus Treatment were required to get the scrubbing you would expect for a normal pedicure, even if you do not have calluses.
Great experience this place very clean and nice . Everyone very nice Specialy Goivanna was very nice and professional, she did very great job . I recommend everyone go to this place because Goivanna do exlent job . Thank you Goivanna.
Very professional
Alexis is awesome, she ran circles around my hideous cuticles. Beautiful job. Relaxing.
That was rough. Reserved online for a 3:30 and 3:35 appointment, then called to say I was running 5 minutes late. Receptionist then told me that my appointments were at 3:00 and 3:30. I checked my email to confirm my appointment times were correct once I got off the phone (yep, 3:30 and 3:35). When we got there, I showed the receptionist my emails with the times, and she then acted like she hadn’t been the person to pick up the phone and tell me one of the appointments was at 3:00. Totally understand that if you’re late, it’s on you, but if the wrong times have been written down on the schedule, it’s not on the customer anymore. Get someone better than the receptionist with the nose ring (no judgement on the nose ring, just the distinguishing marker), she was doing a whole lot of nothing really well, and when she did something, she wasn’t doing it very well.
I think this could be a great salon if they hire the right staff. Receptionist needs to go. Bad attitude and wants to fight with the customers.
Though my nail tech was great, polite and professional, the person at the front desk was very rude from the moment I walked in. She didn’t greet with a hello more of a rude “NAME?” I don’t frequent mini luxe often and I simply asked where I could find the “gel” colors. She informed me it’s not called “gel” it’s called “dazzle dry” trying to belittle me for not knowing the miniluxe lingo. She knew very well I was looking for gel but thought it was more important to correct me rather than show me the gel options. She continued her rudeness while I was checking out. As a new mom who was just getting out for an early morning manicure and pedicure I found my experience to be very unpleasant and uncomfortable from the minute I stepped foot in the door. Thank goodness for my lovely nail tech. But the front desk staff should really work on being polite and welcoming and a little less snobby.
Total waste of 45$, I tried here for the first time and it looks like my nails were done by a 12 year old. Ive gotten gel manicures 10x better for 28$. I would not recommend I want my money back.
Went with a group of 4 for mani/pedi we were all very happpy. My gel lasted 3 weeks!
Don’t want to come across petty or unfair but this is my honest review. I booked an appointment over 24 hours in advance. Clearly from the prices and website this salon presented as upscale or “boujee” and high quality. I expected as good as service as Nails & Co for the price... it does not even come close. If you’re looking to pay upscale price for barely a mall nail salon quality service this is your place. I’ve gotten better service and pedicure from a Walmart nail salon. It’s a very small and crowded location. It was hot. I called twice to make sure me and my friend could sit next to each other for our pedicures, both times I was told that would be just fine. We got there and had to wait another 20 minutes for space to clear for us to sit together even though we had booked an appointment. It was clear their staff had trouble communicating and even when serving my friend and I the front desk lady was trying to carry on 2 other conversations. The seemed surprised when I said we had booked TEO pedicures (again, called twice and had both our appts booked in advance and was very clear about it). The pedicure seats are not massage chairs and you cannot rest your head all the way back even (unless you’re maybe 5ft or shorter). You can’t adjust chairs, they are like benches you share with minimal padding. So if you’re not 130 pounds and 5ft 5in then you won’t be comfortable, meaning small space. Very uncomfortable for pregnant women. We got the signature pedicure ($42) and the “massage” was laughable. Colors to choose from are limited. If you aren’t there with a friend be warned you will be pretty close to the person you share a bench with during your pedicure. The customer on the other side of me was brought to her station and there was no towel on the foot rest for her feet so she didn’t think it was sanitary enough to put her feet on... it was cracked pastic and looked well worn. The whole thing seemed unprofessional and I agree not the most sanitary. In the middle of my pedicure the lady painting my toes left and a new person took over. Actual nail painting job was average, my friend’s was barely mediocre. My friend’s pedicure service lasted 28 minutes (it’s a 45 minute service) and was done way before me and her foot massage was basically nonexistent and whole processes rushed. Trust me, go to Nails & Co for same price but you get a high quality service, private and relaxing atmosphere for pedicure, very skilled technicians. Could not believe how overpriced and presumptuous this place was and how under-serviced we left this place. Wild! Waste of your money completely.
Called on morning of appointment to verify the time. Was told appt was at 6:30. I repeated it to verify she said yes that is correct 6:30. I arrived at 6:15 to be told oh sorry, the person was wrong. Your appt was at 5:45. No call to inform me or ask if I was keeping appt. was in shop across street to wait till appt time!Terrible way to run business.
Where do I start??? This was my first time adventuring to a MiniLuxe, I chose the Market Street Lynnfield location for the convenient parking. The minute I walked in I was SHOCKED- A: I was welcomed by staff members with open arms. B: YOU COULD EAT OFF THE FLOOR It was so clean. C: The manager heard that it was my first time, and took the time to explain all of their products. Her knowledge was really impressive. I was then called upon by my technician Ponita (AMAZING ) she literally was amazing, offering me water and tea, explaining the service throughout my experience. I chose the Dazzle Dry line(which is chemical free / vegan), which goes on like a wet polish but dried like a gel without the UVLight. Ponitas massage- mani pedi were prob one of the best Ive ever had. Im 100% going back. Thank you guys for an amazing experience
The 5 stars are fake ... is expensive and bad
Callus removal fair...i get same treatment with regular pedi at other salons!
Its ok too busy over priced
Very snobby staff. Will not go back.
I wish there was one in Connecticut
Loved it!