I can’t say enough about how wonderful Charlie and Don are. They take care of everything quickly, answer all of my questions thoroughly, and have saved me a lot of time and money. I highly recommend Johnson and Rohan to anyone looking for outstanding service.
We have been working with Johnson & Rohan Insurance for the past few years with our business insurance. Having a professional and responsive partner to help us navigate the insurance requests from our customers has been invaluable. I know that if I get thrown a curveball, I can call or email and Ill have a response and solution in short order. If you are looking for an insurance partner, look no further than Johnson & Rohan.
Simply the best agents I have ever dealt with. I have kids, cars, homeowner and real estate bond and not once have I ever gone an hour or more without their responses when asked either by phone or email. What more can one ask for ? Just a wonderful experience that I strongly recommend. I would add that the late, great, Murray Searle of Newton was in their league, God rest his soul !
I was in a terrible accident involving a drunk driver this weekend. My car was destroyed, and I am very lucky to have survived. My brother and sister who live nearby came to the accident scene to be with me, and on the drive home, we all said thank God I have Johnson & Rohan. This is why, we agreed, you have Johnson & Rohan.My parents and most of my brothers and sisters have had J&R insurance for many years. I live on Cape Cod, and they still service my needs beautifully. When you encounter the unfortunate circumstances when you need them, they answer your calls promptly, respond with calm, reassuring professionalism and handle questions and claims with competance and experienced knowledge. This morning, as I gave the information to Don, he said, Youre so calm. Yes, of course; he had responded to the questions that concerned me, and hes on it. I have complete confidence that I can rely on J&R, and obviously couldnt recommend them more.
This was the best experience so far with an Insurance agency for me. Don was very helpful and knowledgeable. Got done pretty quickly and found me the best rate. My insurance was 300$ cheaper here than any other agency i tried to buy from. Very quick response and communication. Definitely recommend this place.
What can I say about Johnson & Rohan Insurance? Thank you to this superb group of men👍👏 My husband and I truly appreciate your help in the past 5yrs. Charlie saved us thousands of dollars on auto insurance even before we started doing business with you. I love the family business that you operate. We could call and talk with any one of you and you would pick up the account as if you are our personal broker. You would get back to us quickly with a call or email to answer our questions. Great customer service and friendly smile😃 we certainly miss you guys. May God continue bless you guys🙏🙏🙏 One Love🇯🇲
Customer Service does not take a back-seat with J&R. They are responsive, courteous and professional. Can not say enough good things about their service and attention to detail. Dont use anyone else for your insurance needs!
These guys are the best! Talk about a professional, caring group of individuals. Always helpful and happy to go the extra mile!! I’d recommend them to anyone!!
Everyone at Johnson & Rohan is so incredibly helpful, responsive, and friendly. My husband I have been very happy with their service, and we look forward to continuing to work with Kevin and the whole crew for our future insurance needs.
Weve insured (home + auto) with Johnson and Rohan for about 25 years. They provide what you hope for from a local small business: great, personal customer service. Ive needed their assistance several times over these many years. Theyve always provided prompt and compassionate assistance. They go the extra mile to make sure you are informed about your coverage choices and that your needs are met.
Great team. I have been with them for the past 4 years and I am completely satisfied with their service. They are very professional and prompt. They understand customer needs and do their best to see that their customers are satisfied.
Always helpful, always friendly. Ive never had to wait more than one ring when calling Johnson and Rohan, and Ive always left the phone call with a better understanding of my policy or knowing that Kevin or the team are working hard to get to my request ASAP. They were even willing to go to the RMV for me! Great people, and I feel fortunate to have J&R as my insurance agency.
Johnson and Rohan have been my car insurers for the past eleven years. I have been very happy with this company. Calls are returned very quickly and they have not only given me good advice, they have also helped me find the best price for my needs.
I wish I could give Johnson and Rohan Insurance a quality rating of 10 instead of 3. I cannot say enough great things about this agency. Johnson and Rohan has held all my insurance policies for over 10 years. Each time I call, they know immediately who I am, and will do everything they can to assist and resolve my question that very day. Their responsiveness and willingness to help is unmatched!! Thank you to Don, Kevin and Charlie!
Rarely do I provide testimonials but I wanted to thank Johnson and Ronan especially Don Johnson for going above and beyond in assisting me with my business!! Thanks Don!
I needed to convert my auto insurance to Safety Insurance. Charlie gave me all the details quickly. I turned around the documents and am all set. Great job!!!
Johnson and Rohan excels at what they do and are the best insurance agents I have worked with. They are family run, and I feel that that makes a.huge.difference in how they treat their customers and not just another policy number. They found me the best rates as I had very specific needs I had to meet for my auto policy. Every step of the way I was always contacted and the turnaround time is fantastic in response time. I worked primarily with Don Johnsonand he did such a great job, and have spoken also to other agents within the family run business and I honestly have only good things to say, and sadly that is hard to find in customer service these days.When my auto insurance rate increased due to an accident, they even easily helped me find financing to pay it as it was a price I could not afford at that time. And I definetly will continue to use this agency and will always recommend to anyone. Thank You!
Don and his team were amazing and successfully managed us thru the process as we were in California. Thanks again Don. Fantastic job!
J & R is among the best insurance people I have ever worked with. The whole process is seamless for auto insurance. I would recommend them to anyone looking for prompt attention, friendly guidance and outstanding service.
Amazing experience, always so kind & always willing to help, always listens to my full issue before responding. I recommend to everyone!
Super helpful, kind and prompt in responding to all of my questions. I love working with them!
Excellent people. They take good care of us.
This has been the worst insurance company I have ever worked with. In 2015, their only form of communication is the mail and regardless of the fact that they ask for your phone number and email address, they neglect to use it to communicate or inform you of important information such as your insurance is going to expire or on the verge of being canceled. They claim that they care about their customers and all they want is their money. Stay away, there are better insurance out there people.
The best people in the buisness always a one on one experience you cant get better then these folks
So far I have been happy with their services, help and communication. They handle my different insurance policies since 2011.
Been with J&R for around 25 years. I wouldnt even consider going elsewhere.
Always helpful!