I have been taking my car and my wife’s car to willow bend for all my auto repairs for the past year now. The price is reasonable, service is excellent, and the waiting area is always super clean and nice. I would definitely recommend this repair shop for any of your auto repairs if you are in the land o lakes and Wesley chapel area.
I am so happy that my neighborhood blog neighbors highly recommended this company to me. They were friendly, welcoming, and even though they were backed up with clients, checked out my car to make sure that there were no safety issues until I could get it in for repair. They went above and beyond my expectations and will definitely be my “go to” for all auto repairs in the future!
Worked with Donnie to rebuild my 1975 MGB over a couple month period. He was great, kept me informed on what was going on and his crew did a great literall rebuild the suspension, brakes, steering, and engine. I now have my dream car that is dependable. Quite a deal from this company to accomplish this.
My husband had a great experience with Willow Bend. He had them replace the starter but the problem ended up being with spillage from battery acid. They figured out the problem and fixed it free of charge. We were happy to find an honest mechanic since at the time we had just moved from NY. Recently when my brakes gave out on my Jeep Patriot, I knew the smartest thing I could do was take it to Willow Bend. They figured out the problem and fixed it for a very fair price that same day! Larry was great and I am relieved to have found an honest and skilled mechanic. I highly recommend.
I always take my car to willow bend automotive. There service staff is great. Their fees are reasonable and Linda in the office is a pleasure.
Professional and good prices. Even though they were booked up for the week they were able to squeeze me in as long as I was able to leave my vehicle there. Will definitely use them again. Larry and Linda are a class act.
Linda and Larry are great to work with. Theyre responsive and will tell you if they are backed up and that service cant be done that day. I appreciate the honesty versus promising something they know probably wont happen. Weve had good experiences and quality work done at Willow Bend Automotive.
Myself and Parents been going to Willow Bend Auto since 2006 when it used to be owned by Bob and Cindy. I’m pleased to say that I was and still am treated there like family even with Donnie the new owner. Donnie way to go with your customers and your workers. You and your workers have shown to me and family that there is good and honest car mechanics like yourself and staff. Thank you Donnie, Linda, Larry and staff, you earned the 5 star rating. Steve A.
I’ve had an excellent experience with Willow Bend Automotive. Personally, I need to feel confident about the honesty and quality of work from an auto care shop. Willow Bend provided that to me. From the receptionist, to the technician, and to the owner, they all provide an honest and professional service. I feel like I can trust them - and that’s important to me.
This place is phenomenal! I highly recommend. I brought my Jeep TJ with several issues... Linda at the front office was nice, kept it real, and was to the point. Larry, who handled my mechanical work made it easy for me to understand. He provided honest work reasonably priced and set clear expectations. Even with me throwing in a few curve balls at the last minute. I will definitely be back for some other work I would like done. Great Shop!
Our vehicles rear tire needed a patch quickly and I was able to be scheduled and seen promptly. The price was excellent and I was back on the road in less than 30 minutes. I waited onsite as I had no other option. Linda was super friendly and the lobby was clean and comfortable. They even have rolling tables for folks like me that come with laptops to work while waiting. I will look forward to scheduling future services here.
I only trust Willow Bend to take care of my car. Everyone is very professional and I have never felt like I was being sold more than what I needed like other big companies do. I’ve been coming here for years, and they have showed me every time that they are the most reliable car service business.
Linda was very welcoming and professional. They have a nice, comfortable waiting room with coffee and water. Great service. I will definitely return.
Professional staff. Bill was as quoted. Much more reasonable price than dealership.
Willow Bend has been great to us. When we take my daughters car in for service, they lets us know exactly what needs to be done and charges the best prices around. Will happily recommend them to anyone. Donny and his staff are great people.
Excellent customer experience with the employees in the office, both front desk and office behind counter. Fast service and very informative in providing the right service needed for my car. I would recommend them.
Everyone was so nice and accommodating they did a fabulous job quick and efficient and at a reasonable cost without over charging and lying about unnecessary problems with my car. I definitely will use Willow Bend Automotive again and recommend this business to family and friends. You cant go wrong with this honest and reliable place for all your car needs
I love this place, I never feel like I’m paying too much for a service. I’ve called around and they are very well priced. Beyond that, they’ve always been kind, professional and reasonably non-judgemental when I forget to get my service done on time. I’ve used them for 4 years since I moved into the area and will continue to use them for all my car maintenance needs as long as I live here. If I have questions they answer them, they are quick and efficient and everything I could want in a mechanic. I’m always confident my car is in good hands with them.
Linda and Larry are the best. I totally trust them with my car. They never try to sell me anything I don’t need unlike the dealership. I know that I can depend on them. I highly recommend Willow Bend Auto.
Willow Bend is absolutely fabulous. Weve brought multiple different vehicles in over the years and its wonderful to have a place that you can TRUST 100%!!
This company is amazing! Called around to get my daughters car in and it completely stopped running. They got the car in fast kept me up to date on what was going on and always answered all my questions I had. They even knew my name just by the number calling in. Very friendly and very reasonable in pricing! I have not had to have a mechanic since moving here and you never know if some place will up charge you or add extra things in that you dont need and that can be scary. But this company is nothing like that!! If you are looking for a place to take your vehicle look no further!! They are wonderful!
My heat shield started coming off while I was on the highway and was dragging on the ground I got off the high way I was over an hour away from home after asking 2 other places to please help and I was turned away I found them I was in and out in less than 30 min and everyone was so nice . Thank you for being the only ones to help me that day I appreciate it!!! I deff would recommend this place to anyone!
The service is wonderful. They always see me on time. Their work is exceptional. Have been using them for a long time and I will continue to use them !
Great staff great service and affordable. I come here for all my auto repair needs
I have used Willow Bend Automotive for all my servicing needs for years now. Every time i have a problem, situation, or question about my vehicle, they provide prompt and honest service. I am always confident when i go there that i am dealing with cordial and qualifed people. It lessens the stress in situations that could otherwise be overwhelming
Our whole family goes here! Friendly, straight forward service. No “beating around the bush” or “getting played.” I also really like how they make getting service easy - you can sit and wait or drop off, I feel more secure dropping off my car here than other places. And if you’re a super tired mom, Linda always has coffee ready for you inside the waiting room 😂
My check engine light is intermittent. When tested the light was not on but Donnie the owner told me if it comes on call and bring it in immediately so they can test it again for free. My tires needed rotating and it was half the price of my dealer.
Top quality service at great prices. We have used Willow Bend Auto for years and would recommend them strongly
Linda always cheerful. Mechanics personable and informative. Recommend this auto service.
I love this shop. So refreshing for quality and honest work. I will be back soon. Thank you for making my 2004 truck run great again!
I always go to willowbend i love the people there and I also tell my friends to go there!! Highly recommended
Best auto mechanic I have ever used. Fair pricing and the friendliest service. Couldnt be better.
As always Willow Bend got me in even tho- super busy and helped us with our tire troubles! Always with happy faces and great service!! Appreciate it!!
Linda is such a sweet heart. I work at the Pizza Hut next door as a delivery driver and my tire was bubbling and she was so kind helping me out! I’m 18 and cars can be very confusing, and a lot of car places overcharge since I am so young and don’t know any better. They were honest and very quick to help me!
A+++ they were awesome! I was from out of town and they took care of me with all around great service best place I’ve ever been highly recommend
This was my first time at Willow Bend. My daughter has used them and told me how professional and honest they were so I thought I would try them. First thing is that an oil change for synthetic blend is way less expensive then any other business in the Tampa Bay Area. They checked my suspension completely and found nothing wrong and charged nothing. This is the only place I will take my Ford Explorer for work to be done.
Amazing customer service, quality work and they did all the work on my Acura TSX for significantly cheaper than the shop that identified all the issues and gave me an estimate that exceeded the value of the car itself. I get to keep my favorite car (first real car purchase after college) for the years to come. Thank you, Larry and the Willow Bend team. Keep up the great work!
Always do a great job. Honest, great service and professional. Have been going to Willow Bend for 15+ years. They work on all three of vehicles including most warranty repairs.
Awsome people I’m excited with my new mechanic shop it’s not easy to find a good and honest mechanic love this place they fast, great and good pricing!! a new customer here!!!Thank You so much!!!!
Excellent service and reasonable prices. Always take good care of us and our vehicles.
This place is great, the staff is very friendly and professional. I have been taking my kids cars here over the years. This week they patched 2 tires on my truck. They had me out of there in about 45 minutes. I am going to continue to visit this place for maintenance and repairs.
We use this shop often and they are always the best. Fair, quick and professional.
This will be our “new” auto shop from now on. Honest, friendly and the repair was done quickly!
There is no one I trust more than Willowbend Auto. They are honest and dependable.
Willow Bend has always treated me well. Its incredibly difficult to find an auto mechanic these days who will communicate with you honestly and set realistic expectations regarding time and cost, but Larry and Linda make a great team there and I plan on returning for any future needs.
The folks at Willow Bend automotive are awesome. They do great work and charge extremely fair prices. Completely reliable and trustworthy. In fact, I moved further away from their shop about a year and a half ago, but I continue to come back to them for all my automotive repairs because theyve been so great. Highly, highly recommend.
I have been going here,for years,they have always preform the needed services that were needed. The price and quality are excellent.
If you are looking for a trustworthy and HONEST auto repair shop, this is the place! We have taken our cars here several times and are always so thankful we did. During our most recent visit we suspected the water line needed to be replaced among a few other things and Willow Bend did as well, but once they started working on the car they realized the water line was fine and the repair that was needed for that issue was something very minor. Larry called me once the work was completed and told me they were able to save us $350 by not needing to replace the water line since it was perfectly fine and the leak was coming from something else. They could have replaced it or even charged us without us knowing there wasnt a problem but thats the difference between Willow Bend Automotive and other auto repair shops, they didnt, and thats why we will continue to come here for all of our auto repair needs. There is a reason why they are rated so high, they are wonderful, honest people and you cant help but share the great experience you have at this place!
Integrity is a rare trait these days, it seems. Willow Bend Automotive stands behind their work every time! Just as important, they do not “recommend” repairs that are not needed.
Needed the A/C recharged in my 1999 Ford Explorer. They did a awesome job, and the A/C is nice and cold again.
I always have a great experience at Willow Bend Automative. They are positive, efficient and dependable!!
Larry and Linda are fantastic to deal with. The staff is extremely professional, honest, and always fair with the price.
Great service, very professional and quick.
Terrific and professional service- my go to place for my synthetic oil changes on my Forrester
Friendly, professional, quality and honest which leads to affordability. Old school family owned they care business that you can trust. Hard to find these days!
Very pleasant experience. Kind and genuine so glad I found a local automotive service garage. Im new to the area and tired of doing my own work, rather be golfing. They are my new shop.
Always top notch service at Willowbend Auto. Priced reasonable, timely, and professional service.
Linda, the receptionist is so personable! She answers all of your questions to the best of her ability and is very knowledgeable. Larry, the lead mechanic will be straightforward but not be rude about it or badger you like other places do. They are very professional and fast with everything they do! If you haven’t taken your car there, you definitely should!
They do a thorough job.
I have always had nothing but good experiences with Willow Bend Automotive. They are very professional, prompt to return calls, and they do great work. Any issues are always addressed quickly and they have honest and fair pricing for the work they do. I would highly recommend this shop to anyone.
Our whole family has been using Willow Bend Automotive for as long as I can remember. They always provide great fast and friendly service
Well what can I say about the people at Willlow bend auto all I can say is Larry is the man he communicate to very very well about every little thing he has to do n need to do I haven’t ran into any problem with them they been very very gd to me n all three of my vehicle He the only mechanic I trust to fix any problem I have he always very honest with me about everything he need and have to do to get it back on the road safe willow bend auto have my services for life as long is Larry is there because he the man I will follow him were ever he goes just like my barber 😁
Checked out my engine and exhaust system because I was concerned about it needing service. Gave me a detailed report of all the checks that were made and assurance that everything was in working order.
Great service and good work. Had a little hiccup with a particular part (not their fault) but they did everything they could to remedy the issue as quickly as possible. Thanks, WBA!
Have been there a few times. They seem to be very busy, but squeeze me in 😁. They do what they are supposed to do.
Larry and his team do an excellent job from the front office to the garage. Always helpful with information that helps make the decision making process easier. Great work ethic and delivered on his promises. Check them out.You will be pleased. #supportlocalbusinesses.
Oil change service was great as always 😃
Family experience these guys r great.
Great service, great response time. I will definitely be back!
I have been going to Willowbend Automotive for years. I trust them with my car!!
This place is amazing. It’s like bringing your car to family. Honest, reliable and reasonably priced!
Very quick diagnostics and fix on my car A/C. Reasonable price.
Great service. Outstanding customer service.
Always excellent customer service. Have been a customer for years.
Have gone here for minimal replacement to ultimate repair for over the last decade! Worth every time!
I was referred to Willow Bend Automotive by 3 different people on Facebook when I had to find a new mechanic to work on my 05 PT Cruiser Convertible. My former mechanic worked on it once and said never again. Willow Bend was able to get me in right away and went over the car with a fine toothed comb. What I was told by AAA was a bad starter and possibly an alternator turned out to only be a negative battery cable! WBA could have fleeced me, but they didnt! They are honest and treat you like youre their best friend. I immediately brought my Chevy Blazer in for repairs and my mom brought her beloved Dreamcruiser in the same day. We are happy with the work, the prices and above all, the customer service! GOOD JOB!
This is one of the best auto repair shops I’ve been to! The staff are professional and friendly. I spoke to Larry who was very kind and helpful. He fixed a major issue on my car quickly and didn’t over charge me for any services. I highly recommend coming here
We got home from an oil change and tire rotation and Willow Bend called to say they forgot to put the sticker from the oil change in the window. They said if we dropped by they would print it for us. I got the future miles and wrote it down. Not many would call you after and let you know. Thanks, Willow Bend Automotive!
I visited for a fairly comprehensive checkup and repairs on my car. The prices were amazing and they worked with me letting me choose which repairs I wanted to do without trying to pressure me. Very respectable location and I will be returning for my repairs in the future!
1st time at this shop and I will definitely return. Electrical problem was diagnosed and repaired. Staff was friendly and professional.
Always friendly, prices good. I trust them.
Very helpful and honest.
Needed new tire and new tire was on.
Willow Bend is a very honest and reliable automotive shop. We trust them to always fix the issue at a very reasonable rate and they never try to upsell. Everyone is very friendly. Their turn around time is also very efficient. We highly recommend them.
Larry and the guys were great. Honest, good quality work .
Great experience at Willow Bend Automotive. I needed new brakes and rotors. The pricing was fair, the service was quick and the shop waiting area was clean and comfortable with water, coffee & wi-fi. It was a great experience and I wouldnt hesitate to recommend this business to anyone who needed car repairs.
Great family company! we have been bringing our vehicles to Bob and Cindy for close to 20 years now. They do a great job of estimating in advance, providing options and then sticking to the estimate of work completed. Definitely recommend their work!
Rude unhelpful and acted as if my questions were a nuisance. So I went elsewhere. Sooo ty for that I found a good place. And as far as the apology, you have confused me with someone else, the person who spoke with me was sitting at the desk doing nothing else, there was no one and he rudely reminded me that is was 3:45 and he would NOT get to me at ALL that day. He did not care if I needed help or not, but thank you for your response.
Today I had the pleasure to meet the owner of the shop Bob. I had called last week and made an appointment to have my rear brakes replaced and the rotors turned if possible. He asked what the issue was and I stated that I have an intermittent squealing noise. He stated we will check the front and rear brakes. I thought: here we go. He later returned and gave me the news: you have plenty of brakes left. What??? An honest shop? I was told by a Chevy dealership I needed brakes and rotors. Especially, he could have filled his pocket as the owner! But I found an honest shop that obviously has a high level of integrity. Being relatively new to the area and after being taken advantage of .... truly a great shop that possesses professionalism. And did I say honesty? Thank you sir!!!! Highly recommend this shop!!😁
I have an older car and I always come here when I need to have it serviced. They are very honest and reasonable. They also let you know what to save up for that may need fixing in the next few months. Definitely recommend!
They are still running the shop as well as previous ownership. It is nice to see
Willow Bend is PHENOMENAL! Great service, fair prices, honest, extraordinary communication. My family and I will never go anywhere else. They have worked on two cars already and both times they exceeded our expectations. Donnie and Larry helped us and are great people. Pep Boys (couple blocks away) did not install my rear brakes properly which caused continuous sporadic grinding noise for months. I brought my vehicle back twice to Pep Boys and both times they didn’t find the problem. First time they thought it was front rotors and graciously replaced them. Second time they claimed rear shocks needed to be replaced and quoted nearly $500. Before spending more money I sought second opinion. I took my vehicle to Willow Bend Automotive (highly recommend!) and Willow Bend Automotive said rear shocks were fine and not leaking and wouldn’t be making sound I described anyway. Willow Bend found Pep Boys did not install pin in caliper which caused grinding noise on rusted rear rotor. They turned it and charged a minimal cost! I almost paid Pep Boys $500 to NOT FIX the original problem that Pep Boys actually caused and I would have had to drop more money to fix the actual problem! Pep Boys had three chances to do it right. Will never return to Pep Boys and unfortunately I bought a lifetime alignment policy with them but I will never return. Willow Bend is now our go-to mechanic for all our cars. So far no problems with my front brakes that Pep Boys installed same time as rear brakes.
Locally owned and operated. It is definitely the place to go for good, honest work done on your car. We take our cars for oil changes and tire rotations as well as major repair work. The turn around time is quick and so much more affordable than bigger chains and dealers. Really nice people with their customers best interest in mind.
BOB AND CINDY HAVE TAKEN CARE OF OUR 2 OLDER CARS, 1994 AND 1998 FOR AT LEAST 15 YEARS. THEY ARE HONEST, DEPENDABLE AND RELIABLE AND DONT MANUFACTURE PROBLEMS. YOU ARE GIVEN AN ESTIMATE AS TO THE COSTS BEFORE WORK IS DONE AND THE JOB IS COMPLETED IN A TIMELY MANNER. WE HIGHLY RECOMMEND THEM.
The owner was great. Mechanic was honest. I will use them again.
Great service. Fast and friendly as always. I am a long time customer and would not even think of going anywhere else.
Top Notch Service, One thing is for sure, you will get the truth. You may not like the truth, but you will get it. Their prices are under competitions. I have been using them for a few years now and have never seen better mechanics. You know that old saying; When you find a Great Mechanic, Stay with him!
I have relied on Cindy and Bob to help us take care of our cars for years. They spend time to figure out the root cause of any problems, give me a full explanation and an estimate of what is needed before doing the work. In a couple instances they referred me back to the dealer for things covered under warranty where I did not even have realized they were covered under warranty. They are 100% honest and helpful.
This repair shop is top-notch! Repairs are always done very well and most importantly, I trust what they tell me. Have had all sorts of work done here over the past several years. Bob and Cindy are a fantastic team. I love that they have pictures from their daughters wedding in the customer area.
These guys are the best! You can always count on them to provide quality service at affordable prices. They are extremely honest and they will never make you spend money on things that are not neccessary. I drive an older vehicle. They have been servicing it for the past 5 years and its still running strong at 200k miles. I would highly recommend them.