They had fast service and fair prices. I believe they are trustworthy services.

I resent being TRACKED! Take me off the list!

NANCY IS VERY NICE SHE LET ME BRING MY DOGS IN AND PUT MY TRUCK IN A STALL EVEN THO THEY WERE CLOSED.GOOD PEOPLE!

I brought my Chevy Tahoe in last week to Chads to check out for check engine light coming on and I was hearing an engine noise. They checked out my vehicle and explained all repairs needed. They explained everything that needed to be repaired(so that I could understand it, me not knowing anything about car repairs)! Very nice and professional and prices were reasonable. I would recommend all my family & friends to have their vehicles worked on at Chads Automotive. Thanks for all your help! I will come back when anything is needed!

DO YOU FAVOR FOR ME? STOP LIES TO MY BEST FRIEND, DAVID. I SUGGEST YOU NEED TO TAKE CARE OF CUSTOMERS! I CANT BELIEVE YOU DONE TO DAVID! HE IS REAL STRUGGLE! I RECOMMEND NOT BRING TO THIS SHOP! WHAT A DISLOYAL SERVICE! YOU SHOULD HAVE HELP HIM IN FIRST! 😡

Great repair shop ! I would recommend to anyone! They really have the knowledge and are very friendly! We need more honest repair shops out there! Thank you Chad & staff for repairing my vehicle !

Been going to Chad since I moved to Texas 9 years ago. Wont go to anybody else .Does great work .Super friendly .Always keeps me informed...what is needed, what might be coming in future, etc. Never pressures you or tries to oversell services.A+++ in my book. Highly recommend. Great people! Will treat you like part of the family.Have never found anyone with better pricing.👍

Honest, reliable service. Reasonable prices. Friendly staff. Always keeps you up to date on vehicle repairs.

After a dreadful experience with a local dealership, I was referred to Chad’s Automotive Repair. They are the definition of quality customer service. Work was performed in a timely manner and all of my questions throughout the process were adequately addressed. The professional courtesy extended by Chad’s team has given me peace of mind when my vehicles are under their care. Highly recommended!

Professional and honest folks. I will gladly take my vehicles back.

Went to get a couple things fixed on my truck they had it out in a couple days without giving me the run around or try to get me to pay for parts I dont need awsome job and will be going back if I need anything else done

By far the best repair shop around. I’ve always had my vehicles repaired here for over 5 years and have never had a problem. Great prices and a friendly staff. I recommend this shop to everyone and anyone!

Chad is very down to earth & straight forward. They called when they found the issues & he gave me an honest opinion which my husband agreed with. The ladies in the office are very friendly & if they didnt know an answer to my questions, they got right back with me! Great experience!

Very nice, helpful, and efficient folks. Quick service.

I couldnt be more pleased with a mechanic business! They do professional work with a personal and kind attitude! Always communicate well and extremely reliable each time I go ( which is more than Id like). The ladies in the front office are so informative, always are prompt to call/call back and mostly, are so very sweet and personable! I am very grateful to have much security in my choice of where to go.

I brought my sons truck there today to get his radiator fixed. The staff was very friendly and very quick with a quote. Once the job was completed I even spoke with the owner. He was very nice and professional. There prices were very reasonable and I would highly recommend this company and will continue to bring my business here.

I completely trust my car with Chads Automotive and know of several people who are very happy with their service. They have always been very honest and trustworthy. It is hard to find an automotive place you can trust especially as a woman and Chad is very honest and fair. He explains what it needs and why. Equipment for working on cars and labor is expensive and we shouldnt expect automotive shops to do it for very little to nothing. I would definitely refer anyone to them.

Brought two vehicles here in less than a week. First was issue with Dodge Ram, acting weird, chugging gas, they found the issue, explained it to me, had it fixed by end of day at a great price.Second trip, wife’s back seat in Yukon wasn’t laying down electronically. Brought it to Chad’s, told them we were leaving for family trip in two days, they found the issue over nighter the part and got it done for us. Great folks. Guys know what they are doing and Nancy kept me posted at each step. They have earned my business for any vehicle work I need in future. Need auto work done, I highly recommend Chads. You won’t be disappointed.

As an Uber driver, it is important to me to have the best auto repair shop and I do believe I found it with these guys! They treated me like family for a fair price. I will definitely not use another mechanic. Superb service!

I agree with David Katz. This shop need more care about customers. I am not agree with their policy because the policy seems like hypocrites, manipulate and oppression. I recommend not bring to the shop. Thank you.

Very nice employees! Honest, dependable service! My new car care shop😎

My car was slowly leaking coolant. They found a leaking water pump and while changing it found a defective electric radiator fan. They were kind enough to drive me home and to pick me up when my car was finish. Unfortunately a few problems with the owner came into focus. It seems he did not inform me no checks although there was a small sign posted. And he was not pleasant about his thoughts there. So I used a credit card and was also told how much he hated to pay for the credit card surcharge. The work was done satisfactorily but my door locks would not work. He got very upset like I was blaming him for that problem. With the computer in car if any errors are caused the door locks dont work. It did not help the spare key i loan them the remote locks dont work. All that need to be done was the battery be disconnected. But he would not listen to me and got all angry. So be aware this place is not very customer friendly. Aside of that the work seems to be top notch.

I have been a customer of Chads automotive for a few years now and always been completely satisfied with the work. They stand behind their work 100% I will recommend Chads automotive to anyone who need a mechanic. Top notch service

They do the work fast efficient its always done on time nice never have trouble after picking up the vehicle thank you

Just in talking to Nancy and getting everything set up to bring my truck was a great experience, professional and friendly, Chad is a great in the couple minutes I spent talking to him. Im sure the truck is in great hands. Greatly appreciated and thank you.

We started bringing our vehicles to Chads a few years ago. They always make the best recommendations, take the time to explain their work and get it right the first time.Recently we brought my wifes Roush Mustang in for a new clutch. The last clutch was replaced at another shop and never felt right. They gave us a ballpark quote and dropped it off. I got a call from Nancy later that day after their mechanic looked at the car ( apparently a mustang enthusiast) he felt a different better suited our car. It was a little more money, which was not a real fun thing to explain to a customer for sure but I really appreciated the fact they took the time to make better recommendation. As I drove it home I smiled all the way and had to call to thank them as soon as I got home. Drives smoother than it did new anr now i have two mustangs that shift the same, no learning curve when swithcing cars lol.

Took my truck in to have it fixed. At first they were oh so nice, until it started doing the same thing the very next day. After keeping it for over 2 weeks, they said they didnt know what was wrong. And it was my sons truck but kept calling me. They by-passed the problem supposedly. When we went to get it, my son wanted it explained to him what they had done, but the guy Chad got rude and wouldnt tell him. They put in over $90 gas which we had to pay for, and there was 90 miles put on the truck. It still isnt fixed. What a rip-off.

Very nice customer service. Took care of resurfacing my brake discs within 45 min. 20 bucks.

Well first quote to look at my van was 75. Til I got there it went to 90. To inspect my van. Got home power steering line was shooting Fluid everywhere guess looking entirely over my van was not part of the mechanical Inspection so costed me another 189.00 to fix the line then 142.00 to put a butt connector on a wire. Yes was Right but I think I was talking a bit for. They did it right but at a high high price. And wouldnt though they would have checked under the hood the first time. But business integrity is ro each and his own people I guess.

Very knowledgeable techs...fair pricing...friendly staff...stands behind their work...Mike Thomas

We have always had a great experience with Chads automotive. The work they do is efficient and guaranteed. They listen to what my problem with my vehicle is, they check it out and give us reasonable quotes, and do the work quickly. My husband and I travel from Vidor to Lumberton because Chads is worth it.Update: now we feel like every time we take one of our vehicles to Chads, something is rigged to break down a month later. We alternated having my van or my husbands car in the shop for a few months, and gave up. The last time my husbands car was in the shop for 3 weeks to get the instrument panel worked on. Now, our speedometer doesnt work, and the car just overheated -- again! The time before that, we had to get the temperature gauge fixed, and here I sit again, waiting on a tow truck to take me to any other auto repair shop. Well never go back to Chads.

Very knowledgeable owner. I have had repairs on several different vehicles over the years and have always been pleased with the turnaround time and quality of work.

He use to be in Silsbee, but moved to Lumberton. Honest and fair, I trust Chad

The folks over at Chads are knowledgeable polite and reasonably priced.

Took my jeep in and told them the clutch had gone out and that I thought the transmission was leaking. They changed the slave cylinder and said it was fixed. When I drove 10 miles the next day, the clutch went out and my transmission emptied right there in the parking lot I coasted into.

DO NOT bring your cars here! Staff is not friendly, especially the rough girl who sits at the front desk! Very rude! Where I’m from people don’t do business that way!!!! Horrible place to do business, bring your car somewhere else!

Fix my car up and sent me on the way within a few days. had to put a new programmer in, but fixed the problem Ive been having with my car for a while.

Great work at a fair price.

Over charges