After calling on 3 other security companies in Lufkin, we decided to go with Vector for the security system for our business. 1 company that we called never returned our call. It came down to Vector and another local company and Vector won our business. Jennifer came out and let us know what we needed, she was great! Dyan in the office called and set up everything, she was on top of everything through the whole process. Then Tony came out and did the installation, was super friendly and went above and beyond to satisfy us. I would recommend for everyone to use Vector for any of your security needs for your business or for your home. They made everything super simple! Thanks guys!!!
Vector has such friendly employees always willing to help with your account or service. They are prompt on the installation and the technician that installed my system was great on explaining how the system works. Highly recommend Vector to protect your home or business.
Technician was very professional and friendly. He spent time showing me how to use all the features of the system. I am going to enjoy having peace of mind that my home is secured by Vector Security.
Excellent security service provider. I give them the best ratings possible.
Friendly helpful folks. They treated me well and when I call with issues or questions they are always extremely helpful & knowledgeable. I definitely recommend
Staff is very friendly, and knowledgeable about products and services.. they get things done in a timely manner and with a great attitude!
Awesome people and very sweet. They are very professional in their jobs and get done in a timely manner.
As always Tony was prompt and exacting in repairing the fire alarm. Professional and super. Thank you
It is always a pleasure to have Vector Security in the office. We are always up and running before they leave.
Come check out some great new home automation idea, thermostats, door bell cameras, echo dots w. plug in modules. amazing specials
I really love being a part of Vector Security, so many awesome changes and home automation is extremely exciting! We are the same great team you trust with an Outstanding Company.
Monitoring is ok. However, after my landlord decided not to renew my lease, I contacted Guardian((now Vector)to cancel and was told I had a FIVE YEAR contract. This was not disclosed to me by my sales rep Shane. Where I am moving does not allow Guardian to install, and they are not wanting to let me out of my contract. I do not believe they are a fair or honest company and I would not recommend them. There should be exceptions for situations like this.UPDATE: AFTER PHONE CALL TO HOME OFFICE, FURNISHING PROOF OF NON-RENEWAL OF MY LEASE AND PROOF THEY COULD NOT HOOK UP SERVICE WHERE I AM MOVING, THEY FINALLY AGREED TO RELEASE ME FROM MY CONTRACT. READ THE FINE PRINT....TAKE NOTHING FOR GRANTED!
Read your paperwork when you sign a contract with them. They will straight up lie to you. I was told I was signing a 2 year contract and I signed a 5 year contract. I called and asked to talk to the salesperson that signed me up and surprise surprise she dont work for them anymore. They wont work with me. So dont ever use these lying swindlers.
Good people providing a much needed service