The whole staff was very friendly. My salesman was very knowledgeable of the vehicles I looked at. When I purchased my vehicle he went over every button or gadget in the vehicle to show me how user friendly this car was. I am very satisfied with my over all purchase from Loving Nissan.

Needed a new battery for my daughters car & they got me taken care of quickly!

I needed to have my oil change and I called and spoke to Ramiro in service department at Loving Nissan and he said he would work me in and what great service he got me in and taken care sooner that I expected awesome job. And called me with up dates of a recall I needed done and had me taken care of some of the best service all around. Go see Ramiro and his staff a great crew.

I felt the sales rep was knowledgeable and personal. There was no pitch that felt pressuring and during the test drive he was able to hold a personal & business conversation. Great sale rep!

Repair was done in a timely manner. All the staff was friendly and courteous. I was able to view new cars on the lot while I waited.

Very polite and helpful. Stayed after hours to finish the sale for us. Everyone seemed very upfront and honest. The vehicle was fueled to full and detailed following the purchase. There was nothing pushy about any members of the sales team and it was all-in-all a very smooth transaction.

They were very helpful, I dropped my car off with them in the morning they gave me a ride back to my house so I didn’t have to wait there. Tony Was friendly and helpful with payment options

My best experience in purchasing a vehicle. Marcus Eubanks was very prompt and informative with any info I needed and prompt in answering questions.

Had my truck just shy of a month after reassuring me multiple times that it shouldnt take more than 2 weeks once they got the part. I had to call every single time for an update even when Mr. Vinnie said hed call me right back with an update, I had to wait an hour and half and then I called back, suddenly he had an update. I finally get my truck back and somehow these dopes forgot to put the splash guard back on, instead they threw it in the bed.

I absolutely loved my experience. Everyone was very helpful, polite and very knowledgeable. Jimmy and Marcus took very good care of me. I only have good things to say about how I was treated. I am definitely a Loving Nissan customer for life.Thank you so much for all your help and my pretty new Kicks.

I purchased a car from Caleb Greer. He was a very respectful young man and went out of his way to accommodate me. I was very pleased with my car buying experience.

Easy fix. Problem taken care of quickly and efficiently. Thank you.

I do NOT recommend getting your oil changed at Loving Nissan. The first oil change they left several shop towels under my hood (drove around with towels under the hood for over 3000 miles). The second oil change I woke up to a puddle of oil all over my garage floor. Oil now covers the complete undercarriage of my Murano. Even after that I still gave them one more chance. Third oil change they left the oil cap off now there is oil splattered all over my engine bay. I will NEVER again get my oil changed at Loving Nissan. Very disappointing because I thought the best service would come from the dealership!

If you buy a brand new car from here, and something goes wrong 2 weeks later.. they will give you a “courtesy loaner.” They will remind you that they don’t HAVE to provide anything, it is simply a COURTESY. And don’t expect a clean loaner, it will be dirty. Also, if you have questions, be prepared to ask them numerous times before you get an answer.Would not recommend.

Our service advisor Vinny was very courteous, knowledgeable and pleasant to talk to....... had to wait for the vehicle so Vinnie offered a ride to the mall which we accepted and he came back and picked us up when the service was finished.... it was a very pleasant experience....

They had the vehicle and did exactly what we discussed so we drove 189 miles to Lufkin, TX and bought the Pathfinder. It is rare today to find a car dealer that is honest and does the right thing!

Excellent customer service!Service manager, Ramiro, really cares about his customers and goes above and beyond to help! Great experience every time!

Very professional any questions i whatd you know I got it .....

Great customer service. Ramiro and his team did a great job and got my car back up and running. Highly recommend. Thanks for going above and beyond.

Very friendly and knowledgeable about my issues. The team did not try to take advantage of me due to the fact I was a woman, very honest and explained everything in detail!!!

Caleb was awesome! Helped me pick a new car I’m totally in love with. Fast service. Very knowledgeable!!

Fast to return calls and answered all my questions. Made the car buying experience convenient.

Chris and Jimmy were great to deal with. They did what they could to give me the best deal possible.

Went and got the oil changed and serviced. They did a great job.

Fast friendly service on my car repair.Thanks to Vinny in service dept. great job. Very happy with the service..

Extremely disappointed--Had my vehicle serviced there. When it was finished they recommended I do a coolant and brake fluid service. The coolant was $159.95 and the brake fluid was was $129.95. I didnt know what this was so I asked. I was told it was toping off these two. I asked, you mean youre going to charge me $289.90 to add fluid, and I was told that was right. Naturally I didnt do that. Later I called the service manager and he acted like he didnt care. I was bothering him. He told me in hi condescending way that they were going to drain the coolant and brakes and refill them for that price. I told him that wasnt what I was told. No one ever apologized or anything. I also told him that I would look at another dealer next time I needed vehicle, one with better service, but he didnt care about that, either. But, I wasnt bluffing.

The entire sales experience was amazing. Everything was done via text with Kyle while I was at work. When I got off work I went and signed my papers with Jimmy. Both guys were amazing to do business with!!

Very professional, nice and I was in And out in no time for an oil change. I did not have an appt

Vinnie was awesome, I was in and out in about 30 minutes!

I was very pleased. Very nice dealership, employees and staff. Dealership owner had changed since the purchase of my previous Nissan where I always got wonderful care and service so they had a lot to live up to and they succeeded nicely.

I had the best car buying experience at this Nissan Location. Kyle Davis was an awesome salesman and made the experience even better than expected. I recommended my sister to go speak with Kyle for her next car purchase.

I had the oil changed in the 2006 Nissan Titan. I was able to sit outside and did not have to go inside. They were fast and exceptional. I always take it there for oil changes and I have the oil changed regularly. Its a good old fun truck.

Great value and great people to help me. Staff treated us great. Had no idea of how to go about buying a new vehicle in this day and age. They informed us as to what would be the best course to take. Appreciate the comfortable conversations and the smart ideas.

First brought in my 2017 Frontier because transmission coolant line was leaking. Had no appointment they took me right away. I wasn’t even charged due to line just being loose. Just now had oil done there to. I was in and out real fast. I plan on having all work done there. I also plan to get my next 4x4 there.

Total Mickey mouse goof troop operation in the service dept.

Eddie, Chris and Jimmy went above and beyond to make my experience a pleasant one. They are aware of the hometown responsibility. They know what it takes to make sure you give them a shot at the deal.

All staff went above and beyond to ensure that we were very comfortable. We were met with the most friendly and devoted salesman that showed us around and answered every question with confidence. It was a very pleasant experience. We left extremely satisfied with absolutely no complaints.

Marcus the salesman was amazing . He was accommodating and patient & I appreciated his time

Service was great. Friendly courteous staff. Great experience.

My sales advisor, James Bruce, was awesome. He was very knowledgeable and helped me to find the perfect vehicle. Mr.Brooks, in finance, also did a great job explaining all my options with financing, gap insurance, extended warranty and tire and wheel coverage that was available.

MADE PURCHASING MY NISSIAN A PLEASURE.

My check engine light came on and I was told by another place that the part was going to cost me over $300.00 for parts and labor. I decided to take it to Loving Nissan and they said the part was just dirty and saved me half the price. From here on in all my car repairs and oil changes will be done at Loving Nissan. I am very happy!

Listened to what I wanted! Excellent service! Recommend Chris T at the Nissan. He will work with you to make sure things are right!

For the most part you all have an exceptional staff working for the company. The servicemen Brian & Jason were awesome across the board. Also, the rep that called to do a follow-up about my services. My apologies I didnt catch her name.

The best experience Ive ever had with buying a car! David Boyd is an awesome Christian salesman and will go that extra mile to help make your car buying experience a breeze. The whole staff is amazing! Eddie made the final purchase easy! If you are looking for a new car Id highly recommend Loving Nissan

The lobby was clean, my service was prompt and courteous and they had free beverages available (coffee and water). It was great service and I enjoyed the stay.

Drove all the way from Tyler to do business with these guys.....had a tough start but dealing with James Bruce was great! He told me what he could do for me and my wife by just looking at pictures and a video of our walk around, got there the following week and is wasn’t exactly what he said but it was very close witch made me very happy! Got my wife her armada and the deal went smooth as planned! Thankyou all again!!!!!Don’t believe it.....go to James Bruce and find out for yourself!

The sales experience was ok but the product and warranty are not what I would have liked.

Vinney has great customer service. I’ve referred several customer to Loving Nissan.

They were able to take care of me very quickly. I appreciate the job that was done.

I needed to have my oil change. I thought I had an oil leak or some other leak but the car was checked out completely and nothing was found. I have had my Rogue for a little over a month and like it a lot. I hope to look at other Nissan vehicles in the future. It gets great gas mileage and easy to drive.

Needed a state inspection and I was in and out in no time. Fast and efficient.

The staff went beyond my expectations to ensure I was satisfied. I left with the car of my dreams!! Thanks guys!!

Went in for a oil change. They were quick in doing it. Did a system check and rotation of the tires. This was all done in about 45 minutes. Good job, well done!

The staff at Loving Nissan is the most knowledgeable and accommodating staff that I have ever encountered. I will always do my best to keep my business with them.

I had apprehension about coming to a dealership for repairs, but I needed it done correctly. The cost of my repair was EXPONENTIALLY less than I anticipated and was done faster than I anticipated. Will definitely cone back for more repairs in the future.

The service department was amazing! They were willing to work us in and the technician was thorough and kind. We appreciate their help and I would definitely recommend this dealership to anyone!!!

From staff to service our experience was awesome.

Took my Armada in while on a family trip. We were passing through and there was an issue with car. The service department spent 20 minutes looking at the car and stated that there was no issue. Two hours later the ring on the outside of the clutch on the air compressor came off causing damage that could have prevented. I forced to give them one star, they deserve none.

Great when they sold me the car. But not to intrested after you buy it you help.

Everyone from sales to finance was awesome. They were kind, honest & helpful. Most of all, never did I feel pressured at all I will definitely recommend Loving Nissan. David Boyd made my whole experience pleasant.

It was the best car experience Ive ever had. Our sales person David was a pleasure to work with, hes the BEST. Everyone was great including Jimmy. Great people, thanks so much for the wonderful customer service

I needed a check of my 12 year old Murano with 154,000 miles. The service was efficient and the report was explained by the service rep., Jason, who was very helpful even though he was was extremely busy. I would certainly recommend the Loving dealership’s service department.

Our salesman was honest and not pushy like so many can be. We appreciated that.

Excellent service quality

The staff at Loving Nissan was very knowledgeable and helpful. They made sure to communicate with me as they completed the diagnostic on my car, and they provide exceptional service. Very satisfied with the prompt service and professionalism!

I had a great experience buying my new 2019 Altima there. Vincent Husband did everything he could and came back with great numbers! Him or Jimmy Brooks wasnt pushy at all. I was in and out within a hour and a half. I will definitely do business there again in the near future. Thanks you guys!

Great experience, will definitely be back. I am always treated like family when I go into our local Nissan Dealership. Thank you for your support and for treating me well.

Quick & friendly service as always!

Great experience! James found exactly what we were looking for and worked out all the details over the phone so that when we arrived it was a super quick and easy process!

We were well informed and were able to trade in our juke for a new frontier.

Had car in for recall on airbag. They finished in about an hour which was faster than I thought. Very friendly service dept

I had a part replaced on my car. I had a 07: 30 appointment. They took my car right in, although it took a little longer than stated it was finished in a fair amount of time and my car is working as good as new. My son-in-law is a mechanic for a different car dealership and he said the price for parts and labor was spot on.

Everyone at Loving Nissan is very professional and eager to meet the needs of the consumer. Our salesman was very knowledgeable about the vehicles that we were interested in, and he offered great instructional details on the vehicle that we purchased.

Routine maintenance was done quickly and courteously. Knowledgeable service representatives take the time to explain what they are doing.

Horrible experience!! After having my car for about 4 days I talked to a guy named Franklin in the service department!! He told me flat out “we’re not going to work on your car, we’re done!!” because I have an aftermarket stereo system. Very rude when I asked questions on which direction I needed to go as far as getting the problem resolved, acted as if he was frustrated because I wanted more information on getting my car fixed. This was my first time dealing with this place, makes me want to get rid of the car if they treat paying customers this bad

I had a wonder experience at Loving Nissan. I will most definitely return!

Was traveling in the area and got stuck due to low fuel pressure in the Titan XD. The folks at Loving Nissan went above and beyond to get my family and me back on the road home. They also helped on some incomplete warranty work that my home dealership didn’t finish correctly. Thank you Loving Nissan!

I needed a lower payment and they did a great job of helping me find something that helped me and suited me.

The sales person was very nice & did everything to make sure my payments were I needed them to be! I have purchased 3 vehicles here now & will continue too!

Seth the salesman was super sweet and really took time with us! He explained all of the things about the truck to us and set up the Bluetooth for us. Everyone there is very nice and helpful, but I am kinda partial to Seth. Next time you go there to buy a car or truck be sure and ask for him!

Seth was great and very professional. The process was quick and efficient. Got me in the car I wanted with the notes I needed.

Pleasant atmosphere...nice folks...very informative...keeps me updated as I wait.Thanks for the coffee...

Oil change and tire rotation. When they rotated my tires the scratched my rims up.

Everything was great. I’m not an easy person to please. Seth went above and beyond to make sure everything was perfect.

Just bought a new car and Chris the salesman was just great.

Lora is definitely the person Ill be seeing when we return for our next vehical!

All of the employees there are so nice! I have yet to be let down by the service from this dealership!! Thanks yall

Everything I expected and then some the whole loving Nissan team was exceptional.

Update: service department worked with me to get my car fixed like new. They took care of the labor to put the broken parts on for free. I covered the parts and they installed them. This is what good customer service is all about.—————————————————————It all started on Friday and Well I should have seen the signs from the start but I over looked them thinking this would get better. They did not. 1. No VIN number was listed on the buyers agreement I was given. 2. I went to my bank and was approved for the loan however dealership never gave the VIN number to Chris my loan agent. 3. After the bank I went back to dealership and put a $5,000 down payment. Since I was committed to the new car. Then I grew aggravated as my bank closes for the weekend and the dealership never called me or my bank. So there was no way I was getting the new car by the car loan from my bank till Monday at the earliest. They did tell me they couldn’t find the car I wanted, so I told them a dealership online had three of them and they told me no one at that dealership was taking their call. Which was a lie in my eyes because I too had contacted that same dealership and had no problems with getting through to them. 4. Got a phone call Friday evening from Jimmy who’s tone was rude which caused me to change my tone and from that hateful call I will never ever buy another car from there again. After getting the hateful call, My wife and myself went up there to have a chat in person. Everyone was aggravated before we got there because My wife was standing next to me when my tone changed while talking to Jimmy. When we arrived there the tone and the way Jimmy talked was in a crappy manner. Won’t never ever buy from here ever again. Horrible customer service in the manner he talks to us. I still want the car at this point and he tells me car will be here in the morning but he still can not give me a VIN number. 5. Saturday dealership calls, the driver has gone to get the car be back soon. 5. Saturday about 4:15 pm dealership calls car is ready. About 5:00 pm we head up there to buy our new car. Since my bank is closed I apply for a loan at the dealership. My credit score is 780 so it’s not a problem but the loan is 72 months, nope not doing it so Jimmy calls and changes it to 60 months okay that’s better. We check the car out and be sure it has everything we need. Then we sign the paperwork. I never looked inside the fender wells or under the front bumper. We drove the new car from dealership to taco caso to eat, then drove it home. It was around 6:00-6:30 when we left dealership and never drove it again that night, then around 10am Sunday drove it to church and I hear something knocking so I get out and find the front right fender well all messed up and just under the bumper damage where something has been ran over at a high rate of speed and it has broken all the securing points off the bumper, damage and broke the fender well. I can’t prove it and I didn’t look there when I picked up the car but I know I did not hit anything while driving it that I’m aware of. Oh well to the body shop it goes for three days next week and $1400 of my money. Again I will never ever buy from this dealership again. Took the car back so dealership could see what I seen, they to only seen the fender well after I pointed it out and didn’t see the bumper damage till I pointed it out as well. Once the bumper damage was seen then the man in charge was sent out to inform me it was not like that yesterday, so no problem that’s what insurance is for. But since the damage was not over five grand I will just pay it and leave insurance company out of this one. The dealership did send me to parts where I paid for the fender well and informed me I would also be charged to install the new fender well part. Hey it’s cool why would they want to help me out, it’s not like I just bought a new car from them and in less than 8 hours of owning it I find a problem with it. I even sent pictures and a message to the sales guy as soon as the problems where found.

If there were another Nissan location within 90 miles of my location, I would never use this location or its service department again. Appointments are useless as they will end up keeping your car all day long and not even do anything to it in that time, forcing you to bring the car back another time for the same issue. They never have cars to loan you, either. I have had 3 issues with a brand new car, and for each problem it has taken 2+ appointments to get the problem addressed, let alone fixed.Terrible service department.

Great people to do business with! Were glad to have a new Nissan in the driveway! All staff we met were friendly, helpful, & worked together to give us a VERY good deal.

Im at my whits end I have been to the service department severaltimes since I purchased this car expressing my concerns about thepaint chipping off, It started doing this even before my first oil change.the service department have been rude and condescending talking.they keep saying it road debris doing this. but the paint is flaking all over not justthe hood. Im just wanting this problem solved I love my car but please help me withfixing my paint job.

They always do a great job on our truck when we come in for oil changes but this time we also had a recall notice and they did it too

Shelley very knowledgeable and nice

I was treated with respect and everyone was very professional and I will not go any where else but there to have my truck serviced

Easy appointment scheduling, Quick intake at the dealership, fast repairs, fair price, Great experience!

Timely, efficient great service. The personnel were as always friendly and helpful.

They had my oil changed and tires rotated in less than 30 min. Very friendly staff!

The regular workers are extremely nice and helpful. But the big cheese is not. Wants to do a 119.00 check before fixing my taillights. I already told him what the problem was and where it was. He said they couldnt just fix it for me.