Hands down some of the NICEST and most professional people weve had the pleasure to do business with. THANK YOU White Knight for working to make our company conference dinner out a safe, fun and truly unforgettable experience. We ended up going over our scheduled time by one full hour and they were so gracious about it, allowing us to add on. We will use them every year and cant wait!
First off...the driver was nice friendly and a good driver. 2nd the Limo could have used some repairs inside. They dont have a mini fridge to keep drinks cool. They do have ice chest built into the Limo but you really cant use them. It was nice experience my kiddo loved her birthday bash in the Limo. Over all Id say would use them again.
This was the worst experience ever! We were supposed to be celebrating a 50th wedding anniversary and ended up overheated and feeling sick. The sound and lighting systems didn’t work which was bad enough when you’re paying so much money. The limo was dirty with chunky liquid behind the seats and mold on the seats. But the worst part was that the air conditioning didn’t work. We had 15 people that were sweating, feeling faint, and kids crying because they were so hot. We even had to undress the kids during the drive. Do not even consider renting from this place! They do not care to help you or what kind of experience you have.
Customer service is wonderful and prices are very affordable!!! Highly recommended!!!
We had one of the worst experiences with this company. They fraudulently charged us for a two way service and only provided one way. We called to speak with the owner Gary several times who refused to get on the phone or apologize and make things right. Savannah, his employee said instead we can try to dispute it. We should have read the other bad reviews prior to booking. Never hire this company.
Basically had a “death limo” experience with these guys. AC didn’t work, trapped in the back. Some of our group almost fainted.
The driver was great he tried to see if there was another limousine they could switch us with because the stereo didnt work kept going in and out (out more than in) and the AC didnt work in the back.
They showed up and booking was easy . The problem I had was what I was told on the phone was different then the pricing I received. When I first booked the gentleman on the phone said it would be 125 an hour. I ended up paying 175 on my card and my husband was charged 125 cash on Saturday. It was a hour and 40 minutes. I called and they lady said it’s because I didn’t get the 250$ special because I only ordered 1 hour and went over 40 minutes . They charged me 50$ on top of the regular hourly price according to what I told on the phone.
Great time and experience! Highly recommend!
Very helpful and friendly!
5 Stars all the way through! Wanted to surprise my cousin for her birthday with a tricked out super stretch party hummer limo! Not only is the service done in a timely manner (early arrival both times) the company and the drivers are incredibly personable and helpful. From booking to confirming the drive, everything was easy. If you want a luxury service, wonderful experience, and the friendliest drivers dont even think twice and call them ASAP! Cant wait to use them again!! Huge thanks to our driver and an even bigger thanks to Gary for helping me get that birthday surprise!! Simply awesome!
What a great experience. The chauffeur was fantastic. Would highly recommend this company.
We used these guys for a bachelor party that I had for my best friend. We wanted to make it a night our groom would never forget and our driver definitely delivered!!! He took us to the best places Lubbock had to offer!!! Our limo was decked out like a mobile night club!!! We definitely had a great night for everyone but mainly for the groom!!! Thanks guys at White Knights limousine, you guys rock!!!
This is my second time using White Knights Limousine. Amazing service! My daughter’s Quinceanera pictures looked fantastic with the limo we choose. The limo was immaculate inside and out. Gary helped me plan everything and was just such a pleasant person to deal with. The driver also was very helpful! Thanks again from my daughter and I!
Great service and friendly driver. The driver was waiting for me at the airport and took me straight to my appointment. After I was done with my meeting, the driver was outside waiting for me. I had prearranged a light snack and it was exactly how I ordered it. He took me to my hotel and made sure I was ok before leaving me at the hotel. The next morning new driver but equally friendly was waiting at the hotel to take me back to the airport. I was early to the airport and it was hassle free. I definitely will use White Knights Limousine again. Thank you guys for taking such good care of me!
Not happy with this place, I used there online portal to get a reservation and received a confirmation by email where they mention that they would get back with me asap!! which they did not. A day or two later I called to make sure everything was okay only to be sent to voice mail which I left a message stating my name and just checking to make sure everything was good and trying to make arrangements for payment. Another day goes by and some guy calls and says he knows nothing about my reservation I mention to him I did it online and have my confirmation to which he says oh I turned off our online portal and you guessed it that day was already taken. Had he called me back right away I could have made other arrangements now all the limo places are full and we are stuck and unable to find a limo for my granddaughters birthday; will not be using these folks again!!!
My son was getting married in Lubbock and we had several needs.... Gary was very helpful. He arranged a vehicle that would accommodate 12 people... with several stops. We also had 2 other trips in SUVs. The drivers were very professional. I will definitely use their service again!
Hands down the best limo service I have ever had. I called last minute on 4th of July Eve and they accommodated me by sending a wonderful driver with a Super Stretch Luxury SUV!! Cant ask for a better driver.. Would defiantly use them next time I need limo service!
Their limousines are good.. their service not so much. Had a lackluster experience attempting to schedule limousine rides.
Extremely unprofessional company. Had a terrible experience when renting and with the drivers. Would not recommend this company to anyone who wishes to use a limousine service. They would regret it incredibly!!
I booked through this company to pickup my brother and sister in law from their wedding in Lubbock and take them to DFW to catch a flight for their honeymoon. The driver was an hour late - the bride and groom had to do a fake exit so everyone would leave because we had to be out of the venue. We then waited outside for the driver. The company did call me several times to let me know the driver would be late and the driver was able to get them to the airport on time but it was a disappointing experience. This was definitely not the way I wanted them to start their honeymoon!
Heating could be put on earlier.
I would not recommend this company to my worst enemy. This has been my worst experience with a company ever. They were difficult to get in contact with and whenever I finally did( after days of missed phone calls) they were rude. Overall a horrible experience and a terribly run business.
Professional and friendly Limo company!!! 1st class service always provided to all my clients and family that have used them!
Ok if you like to dance the floor is not smooth. Sometimes way too crowded as it rented for special events.
We made a down payment for two limos and two days before the date that we needed the limos they call and say that they have already been given to someone else, they are an unprofessional business and if you do business with them, you will be let down.
Complete and utter disgust, awful service, terrible company.
Nice place to have dances...
Great service!
Nothing