THERE TRASH NOT AS GOOD AS THE NAME BRAND INSURANCE COMPANIES

Friendly staff work with you but have expensive full coverage quotes recommend for libility but not compressive coverage

I like it here? Its a decent place to get General liability...

Victoria was so awesome, nice and professional. She found me the most affordable payments and she made sure all possible drivers were covered on my policy. Cheapest full coverage insurance ever! Give Victoria a promotion and raise because she definitely raised the bar on great customer service. Thanks so much!

I had a WONDERFUL experience with the office on 50th Street. It seems like they truly want to help you get the best rate possible. 10/10 definitely recommend.

Very helpful

People there are really nice they help you out dont have to wait long. They tell you the best price and tell you what your choices are to help you fit your life style. They call and let you know about your appointment with them. Very nice people to work with at fred loya

This is the most pathetic company known to man. I agree with the other review that you better pray to your deity you never get into a wreck with someone who has Fred Loya. Was rear-ended 2 months ago by someone insured through them, they offered $200 for a bumper and sent me a check. I took it to a shop, come to find out the frame is bent on the vehicle. They tell me $1,000 to repair (the mechanic shop) so I send that into Fred Loya, they send the same adjuster and he tells me itll be a total loss. They make the truck a total loss, 2 months later the truck is now repairable after I threaten Small Claims (After offering only $4,000 on a $7,000 vehicle). Now I am fighting to take it back to a total loss because a bent frame is unsafe and the vehicle value will be gone with a bent frame thats been fixed. The adjuster I was given has been the rudest person I have ever spoken with. I had to speak with his supervisor the first time he acted like he did. (This was when it was a $200 offer) .... Then they made it a total loss and I got someone else in the total loss department, then back to this person again when it became repairable and I had to speak with his supervisor again.This is the worst company I have ever dealt with and if you do get in a wreck, expect to go to court. They will try to rip you off at every corner. They use CCC One to get the value on your vehicle, be aware of the vehicles that are selling in your surrounding area, they will drop the value on the vehicle that is worth the most in the mileage area hoping you wont notice. The vehicle they compared it to had 126K miles, at a value of $8,000 and tried to drop it in value over $2,000 for 126K miles (For the year model the price should of went UP $$750 or so) but the other truck that had 210K miles went up in value from its original of $4,000 to $4,210 (210K added $210 and 126K reduced another vehicle over $2,000, how does that make sense!?) ...... Be wary and watch out, they will try to rip you off.I cannot stand this company and when you are hit by someone with Fred Loya, please feel free to take it to a shop and see what they have to say about Fred Loya. Heck, ask around town before even purchasing from them about how good they are. Everyone will laugh and tell you how bad they truly are.

Just Rude, call way before payment is due and continue to call even when told it will be paid before the due date. Callers refuse to give their real name when I would ask who is this they would say Fred Loya.

These guys are alright. Competitive prices. They dont knock you for having traffic violations.

Great service

Horribly disappointed. The customer service was incredibly rude, with one of the employees stating Im incapable of making a mistake. Their policy is we are right and you are wrong. Their billing dates are also very suspicious and conversations are not kept on record, so there is no way that there would be any evidence of any wrong doing on their part. They are all about protecting themselves from any possibility of being at fault and not so much in helping the customer. After recently reading the increasingly numerous reviews from message boards, looking back I wish I had read them sooner so that I would have made a better and more informed decision in choosing auto insurance. For the potential Fred Loya customer, save yourself the hassle and disrespect from this insurance company.

Very helpful and did what they could to meet our needs

Everything was awful from beginning to end. This may be the worst insurance company in america. Theyre overpriced even though they underinsure you, your payment changes constantly without notice, agents wont fulfill promises, youll receive cancelation notices every month and new Id cards every month, your policy is only good for one month at a time. Not to mention Fred Loya reputation for not paying when their insured drivers have an accidental. I switched to progressive and even without a valid us license it was hundreds less and I dont have to deal with any of the issues Fred loya create. If you are shopping for insurance, even if you have no license Iurge you to look elsewhere! Fred Loya is an awful choice and I regret staying with them as long as i have.

Just hope you NEVER get into an accident with someone insured by Loya. They are terrible. The agent was so rude I could not believe it. They fought us at every turn, even claiming that the transmission in our BRAND NEW car was worn out and not damaged in the wreck. Our auto body shop and our transmission shop had to get involved with challenging them. It took FOREVER and we were not even close to being compensated for our losses.

Way overpriced!!!!

Rates are very high

They open at 10 am which is way too late. Cheapest rates in insurance tho.

Very reasonable prices.

Awsome

Good

Got to me quick and their friendly. I definitely say they have great customer service.

I stand good good service