I called to see if i needed an appointment to get a nail removed from my tire. I was put on hold for 20 min. I hug up and called again and was once again put on hold for 10 more minutes then just got tired of waiting on hold and hug up. I called again for the third time and i asked the lady if she kept putting me on hold on purpose and she told me that they were understaffed and there was only one person working. I drove to the store at 6:15pm when I got there i was told by the same woman that they were closed. No where on Google does it say the hours of the service department. Google says it closes at 8pm. These hours need to be updated for all departments. Why couldnt she tell me this over the phone? I told her I would go in myself to see if i needed an appointment or not since she couldnt give me an answer the 3!!!!!! times i called!!!!! This is a nice way to loose a customer. Never again farm and fleet. This store strives for good customer serve and good service and good quality products. I think not. Horrible service horrible rude people working.
This is a good Farm and Fleet, larger with a vast selection. They do offer a regulars club, cant remember right now what they call it but you do get some discounts and when you reach certain amounts spent you receive coupons and gift certificates. Happy with them.
The workers there are extremely friendly and helpful and knowledgeable. The store is extremely clean. When I need something I think of farm and fleet.
Always super friendly and helpful. Super friendly and caring towards my dog everytime I bring her with me. They come out from behind the counters if they arent busy to pet her and offer her treats. Love its pet friendly here! Loved bringing her here in the winter to get her out of the house when it was too cold for regular walks
Always find more than I went in to get. Helpful associates and great prices. Could spend the day shopping here.
They have a lot of things others dont have in stock. Prices are good, sales even better.
Have to bring battery through door into auto shop place onto counterWalk around into office and then told to bring through another door to another counterWhere there’s a little office area to get checked outHorrible setup poor attitude and filthy setupOverall store is great and I will continue to shop thereAlso didn’t want to help search for a size of tires for a older truck project.I don’t believe they were not available like I was told I went elsewhere and spent 1100 dollars on a set of 4Competition had no problemand didn’t mind helping me
Good selection, fair prices. Friendly and helpful associates.
Good store for people who work outside, not only on a farm. Big selection of denim clothes.
I love this place. The old man mall. They have everything a man could need.
Go there for specific items,Floor help not common clothing mens mostly dedicated toolsAbundant watch sales.
Much better selection than Belvidere on most items
Love shopping here, lots of different items. Very clean and organized store
I went for wild bird seed and found it on sale! Yay me...lol. The birds have been ravenous this year!😊♥
I like getting dog grooming equipment here. Very good prices.
Pick up online order. Like I can roll up and just have it placed in my car. Ty
Good selection of dog products. Reasonable prices. Good customer service.
So many Spring and Summer things Im going to have to come back for.. in the meantime picked up LOTS of excellent sales items!
The store needs a mager over hall and they need to keep the shelves stock way better than they do now also they need better works and people that know what whey are talking about when you ask them a question.
Nice location easy to get in and out of. They have and excellent automotive service department and a huge selection of automotive parts and accessories
I love shopping here! I bring my dog with to get some much needed exercise. We picked up dog food and a toy.
Order online for a pick up order. Waited in the pick up area and rang bell as requested. Sat there more than normal timeframe. I had to call the store to get my order. Staff was nice though.
Called and asked if they had a certain hard to find item, associate walked to that department, found one left and said he would put it at the customer service desk for me so it was there when I came in. Great price on it, and excellent service! Thank you!
Great place to shop they have a wide selection & excellent value
Havent been here in quite some times. Things are more expensive.
Came in with a bad alternator, they had it ordered and installed within 24 hours. The automotive department is very well-run and quite helpful
Always a fun place to shop with lots of stuff to look at with competitive prices.
Very clean bathrooms. Great place to poop.
Social distancing and good sanitary guidelines in place. Friendly staff members and always great prices
It took 2 weeks to get the breaks done due to lack of employees available to work. Then there was the miss communication about how long it was going to take. We were under the impression of a week total then to our surprise it took 2 weeks. When you say a It will be done by Saturday, You should specify the actual date not the day. Because I spoke to the girl on Wednesday. I did get to talk to the manager and hes was very nice and accommodating. They actually are very nice and accommodating. Except for the fact that we didnt have our car for 2 weeks. We got the car back and so far working fine. Breaks feel a little sponge But that just may be how the brakes feel. Overall Im still happy with the service.
Always a good place to shop. Picked up bird feed and feeders.
Awesome selection of Milwaukee tools along with everything else I need.
Great store. Good prices
Place needs some help at the checkouts and at the pick up dock in back .
Very great except for my last time one of the cashiers was very rude she needs to ask politely to pull my mask over my nose not be so rude about it. I have asthma so its hard to breathe as it is so with the mask its that much harder.
Love the store but always run out of sale items. Out of canning jars & fruit fly spray,moth tents. Still, great people & merchandise!
Service department in Belvidere is always helpful, and do what ever they can to help!!
Good service. Good prices.
Its a great place to shop
Clean, well lit, and well organized. They have enough cash registers open that you dont wait long to check out. None of those damned self checkouts either.
If I could Id select a 0 star. I have been coming to farm and fleet for my tires for over 10 years. I went to the service department to get a tire replaced under the road hazard warranty. They said the work would be free because of the warranty, fine and dandy. Not, the case. After the service I took my car on the road and the speedometer was way off. I had to take it back the same night returned in the morning at 9 am and the car still had not been touched. I was told my car would be in at 8 am. Nothing like this has even happened in the 10 years of dealing with them. After my car is fixed I will no longer be going to farm and fleet of any location for my tires.
Shopping at blaines is fun they have good products.
Fast service....Honest and fair pricing...No overtime charges of any kind...
Great place to shop
Hardest working people find value here.
Nice place, Clean, and huge variety of so much.
Great local place! Always a great selection of products I cant find anywhere else locally, including boots and work clothing!
They have a lot of what you want not everything but well worth the trip
Clean, organized, nice people.
Terrible store had to Google to find the location of items. Staff was to busy talking amongst themselves. Horrible service. Wont be returning.
Clean store, stocked well, great selections, variety of items from food to nuts, to candy, tools to automotive, tires, paint, batteries to pet supplies, fishing, camping, clothing for the whole family, shoes, household items, name it they will most likely have. Staff knowledgeable and very helpful. My go to store.
These folks know their stuff. Quality merch and staff.
Great place to find those small items to fix a big project helpful staff too
My English bull dog loves coming out here, and shopping
They always have what I need.
Very good service nice people 👍
The outside pick up not what I expected but overall good place for just about everything in clothing youre looking for!
On line order filled quickly. Reasonable wait time for drive up pick up.
This is the only place I take my vehicles for repairs.
Love this place. Great selection great prices. Friendly employees and clean store. One of my favorite places to shop.
Love this place, employees always helpful and kind🙂
Called to see about getting serpentine belt replaced. Was told didnt carry it and a tech would call me back about ordering one. That was 10 ago. Went elsewhere. Girl I talked to acted as if it my fault she has to work for a living. Terrible customer service in automotive.
Fixed a minibike tire of mine by drilling a hole into the rim, and adding an inner-tube. (It was a tubeless tire & rim).They had the courtesy to let me know this was the only option I had available if I wished to keep using the rim. as the rim was damaged JUST enough to not hold a quality bead.Tire is still holding up just fine, and Im beating the hell out of it with my bike.
Good place to get tires and installation
Love to shop there, great customer service bill in seasonal
Went in for an oil change and front end diagnostic to see if a part Id had replaced last year needed to be replaced again under warranty. The woman at the front was polite. I dropped my car off and got a call later that I needed new break pads, roters, POSSIBLY calibers, struts and coils. All quoted at just shy of $900. When I went to pick up the car with my fiance we asked how the calibers MAYBE needed to be replaced. Were they actually LOOKED at to determine? The lady at the front called to the service guy in the back to come talk to us about our questions and he just yells NO! She asked please and he yells no again! This went back and forth a few times. How professional to yell back and forth and refuse to address your customers about the service youre claiming they need that equals near $900. She tried to defend him saying he was behind on his work. So finally my fiance is trying to yell his questions from the front counter to the open door leading to the shop. Again, how can a part maybe need replacing? Did you take the tire off and look at it?? He finally decided to dignify us with his presence and come to the door long enough to say no, it wasnt a break inspection it was a front end inspection. And yet... You just told me I needed new pads, roters, and calibers??? I get it, its tax return season and you want to milk your customers out of every nickle and dime you can. Trust me, I will not be going back. Not even for an oil change. Nevermind the price quote. Im angry about the guy in the back openly yelling that he was NOT going to come speak to us about the diagnostic, repeatedly. Way to represent your company. Im a manager myself and would never allow an employee to speak to my customers that way.
I enjoy shopping at Farm & Fleet. Clean store and reasonable prices.
Arrived at 12:50 for a 1:00 oil change and youre rotation. Asked how long the wait was. Was told car would go in at the time of the appointment,1:00, and would take 30-45 min to complete. Went into the store to waste the time. Came back to service area at 1:40. Car was still where I parked it. I asked what was happening. They said tech was late back from lunch. Car went in within 5 min. and was done in just over 20 min. There was no notice that things we running late or apology for wasting my time.
“Shouldn’t take too long, my manager is working on it”... that’s the answer I received for a simple flat repair on a tire that they didn’t even have to remove. 2+ hours later i asked for the tire back... I walk out with the same flat tire. Poor service and communication, openly ignore in-store pages to their department, openly ignore phone calls, and they think it’s ok because they feel busy. Avoid this place at all cost. Spend a little more for quality service!!!
The sales people were super helpful. I purchased a new trailer and they had all the accessories I needed in stock.
Always find what I want.
Went to Buy New Tires. Time they added all the junk to put them on. The total came to $700. Plus it was buy 3 get one Free. Feel like they charge me for that 4th one. Ugh!😠😡
Great service, didnt have to wait long, and they had all the parts ready for use.
Had what I wanted...Helped me to find a artical and a very clean store.
Best customer service
First of all I will not buy tires from Farm and Fleet because of poor service during installation.Second, every time I go in to buy a battery, they act like it is a great strain on them to help a customer.Whom ever is in charge or general manager should step up and do something with the customer relations. I have noticed this as an on going problem for years. Even when the tire desk was located inside the store..
I waited 15 minutes out back to have someone look up my pick up there was another car sitting in front of me with nobody in it and another car pulled behind me they left 1st and then I left about 5 or 10 minutes later. Nobody came out.
I just put new pads and rotors all the way around on my car two weeks ago and had new tires put on today and they told me my pads were worn out and needed new breaks. How stuped is that, tried to rip me off. Got a good deal on the tires didnt take long at all.
Found everything I went in for.
Theyre service people lied to me .bought tires from them.they said they would on the rims give them two hours.called two hours later .said they be in two more hours.called 4:pm they said they werent with them yet.Got mad with them on the phone telling the morning manager said they were suppose be done at 12 pm. Drove over there got them at close that day.
Simply, they will have what you need...that is, Farm and Fleet items.
Lines are a bit long. Clothes are over priced for women. Can not even get one pair of good cotton shorts on a 90 degree day. But the men get 6 isles of pants alone. Talk about a mans world.
I had appointment to get my oil changed at 10 a.m. one morning I show up at 5 to 10 and it wasnt until 10:05 then attendant came out gave her my keys I sat down and read my book and after a chapter I lookup my car is still in the parking lot and its 10:30 now so I go to look for the attendant couldnt find her until 10 minutes later I got my keys and just left will never go back again
The Best place to go shopping for what you Need... if they dont have it its because you dont Need it..😜😜😜😜😜😜😜
It made me happy to find what I was looking for.
I cant believe Blaines only as a 30-day return policy everybody else has 90 days its unacceptable that you only have 30 days to return something people are busy at 30 days is not enough time to be able to bring something back.
Hugh variety of products at competitive prices
Love this place
Good place for yard shopping
Got good deal on tires. Installed quick w appointment
Good place for auto repair a little pricy tho
I love my F&F. Nice people and they have what you need.
Best place for outside and hunting
Good place for all my Bird &squirrels food &now deer
Just did this.
Shop here a Lot. Need more people in the clothing department for help.
If you need to use Farm and Fleets youre center, make sure to get a reservation and then be prepared to wait. The people at the desk are not helpful. When my car was finished, they pulled it out of the shop and parked it at the door. 10 minutes later, I was called up and they never offered what was done to my car, just asked me to pay the bill.
Nice store
Garbage service, was polite but the guy in charge kept giving me attitude and was unkind. Was just trying to get a small inner tube switched