I highly recommend the Feazel Roofing Company to anyone. Tim B, the Salesman, Scott the Scheduling Supervisor and Shane, the Project Manager were very positive, professional and enjoyable to work with. Each explained the process very thoroughly. Tim indicated there was extensive wind and hail damage and to contact the insurance for a claim. When the insurance adjuster arrived, Tim conducted another inspection with him who agreed with the damage. Once the claim was quickly approved, Scott expedited the process explaining every thing in detail. A few days later, I was contacted by Shane, the Projector Manager, who arrived at the house the day of the installation. While walking with me he pointed out several areas of concern on the roof that needed to be addressed that would be corrected. The crew arrived at 7AM and completed the project by 3:30 PM. When completed it was spotless. When walking with Shane to make a final inspection, he observed a minor cosmetic imperfection that needed to be corrected and addressed it immediately. I would have never noticed. It is good to know there are still dedicated people looking out for the home owner. These individuals are truly an excellent asset to the company.

Tim Jarrett came out to give me a roof inspection this past week, he was very professional just personable. I will keep you all in mind for any future work I may need.

Feazel was excellent from their response time down to the installation. We were happy to have gotten scheduled so quickly. The crew was fantastic finishing our roof in one very long twelve hour day for them and it is beautiful work. Best of all the cleanup post roof was immaculate. The exceeded our expectation in every way.

Great job, every one was professional that I came in contact with at Feazel. My hat goes off to all the gentleman that installed the roof. It was a very hot day although I seen the guys bring water in the early am. I still wanted to make sure they stayed hydrated so I gave them more cold water. Tim Jarrett was very thorough explaining everything to me and my husband. Job well done Feazel.

Feazel was an excellent company to work with. We had trouble le with our insurance company not wanting to pay the claim. Our Feazel rep handled everything and got what we needed. When the work crews came out they did a tear off and installed the new roof all in one day. Not a small job! The quality of work and product was excellent. And all with a an awesome guarantee.

A big shootout to Tim Jarrett for his diligent and patient work in the claim process. Also a big thank you to Zack and his team for the installation, and they have done an excellent work on the installation and cleanup.

Do not subcontract for this company. There local office is in such disarray that I had 3 customers back to back that had immediate issues because the windows they ordered were not the right size and/or style. Ultimately, as the installer, I was sacrificed instead of those who actually bore any responsibility for the sales and ordering!!! Nobody in house seems to have a clue about the products they sell and install!!! A bunch of kids playing boss!!!!!!

The guys did a great job with our roof. Tim Jarrett was great to work with, he was very courteous and knowledgeable about what we needed done so Thank you Feazel Roofing.

I had some wind damage and worked with Feazel from start to finish. They did an outstanding job communicating with me, working with my insurance, doing the roofing, and following up. Great company all around.

They supported me in the whole process with the insurance company and the execution was with high quality level and fast. Replaced my roof in one day. Kept my place well cleaned as well. People is very friendly and responsive. I do recommend you contact Tim Jarrett to support you.

Two layer tear- off, flashing, and new shingles installed in one day. From the quoting process through the final inspection, everyone involved was informative, and courteous. Cleanup crew left no traces of work. Awesome job by all!!

Feazel was great from the beginning to the end. We were walked through the process from start to the finish and what to expect. They were on time the day of the installation. Everyone was very professional. When the job was finished everything was cleaned up. We were walked through everything that was done. And warranty information was covered. Everyone was very friendly and we felt like valued customers. We would definitely use Feazel again for any future roofing needs and would definitely recommend them.

Professional, quality, timely work. Wes and his team were great to work with. Would use their services again.

Very happy with the roof Feazel installed in May, 2021. Matt Wiechelman did a great job coordinated everything with StateFarm. He showed up an hour before the appointment with StateFarm and was up on the roof marking everything in preparation for the discussion with StateFarm. Matt gathered all the facts and presented to the insurance agent and me. I was watching and checking all the communications they did directly with insurance over a few weeks. I was in the loop and they did all the work to have the claim approved. The material delivery process was great. The installation team was amazing. It is a very large and steep roof and 10 people were working on it and completed in 2 days. It was a really great team and they worked really hard. Shane checked and cleaned up minor follow-ups. Although they are not the least expensive, the experience I had from start to finish is definitely very good. If you need a new roof, I recommend asking Matt if he can help.

I had a small roof leak and could not find the source. They were able to find the problem and repair it for a reasonable cost.

Could not be happier with our new siding job and shutters from Feazel. Jared, our project manager, was responsive and professional. We have a very old house with a unique roof line/gable, so we were thrilled to find a company (after several let downs from other companies) who could do the job and come in under budget. Additionally, they even capped our chimney with our own materials for free! Couldnt recommend them enough and will use them in the future, if the opportunity presents itself.

Kaela Ghent was very informative with my roof inspection, she walked me through the process prior to installation and was available for any question or concerns I had. Shane Sibcy was the on site project manager. Shane and his crew did an awesome job, they were on time, neat and professional. The project was done in one day. Shane also walked me through some potential problem areas with my sidings in the future. Overall, I recommend Feazel Roofing in the Cincinnati/Loveland area.

Very Professional Service provided by Feazel Employees. The project was seamless from beginning to end including the work with the Insurance Company. All items that were listed on the punch list (clean-up, grass replacement, and broken path) light were taken care immediately. Definitely would use again if needed.

Feazel was absolutely fantastic. They did a thorough job of stepping us through each step of the journey. Matt Wieschelman was outstanding. He personally stopped by several times to ensure everything was on track. Scott and his entire team were great too. Scott personally stopped by after the install to check everything including the install, cleanup and even leftover nails on the driveway. Would definitely recommend!

From start to finish this process was made so easy. Wes took care of all the insurance queries & phone calls back and forth. Nothing was too much trouble, he went above & beyond. And Shane Sibcy the project manager was very professional, very helpful & did various check throughout the process to make sure it all went smoothly. And also made fully sure he did a thorough check of the work afterwords and also to make sure it was safe for my kids to play. And the guys who worked on the roof worked so hard and barely stopped for a break. Highly recommend Feazel.

Helped make the claim process quick and easy. Got the work done quickly and was responsive to questions and requests.

Many thanks to Feazel for their quick follow-up and sense of urgency in resolving our roof and gutter issues. They were on-time, very professional and sensitive to our needs. We are grateful for their attention to detail and for making sure we were satisfied with the overall job. Thanks go out to Mark, Scott and Lonnie (and others who worked on this)! It has been a pleasure doing business with you!

Love our new roof. Matt Weichelman was very professional, extremely responsive and helped guide us through the process of a full roof replacement. Highly recommend.

Feazel did a great job on our roof. It was an insurance job and they handled all of the negotiations with them. The cost was exactly what they said it would be. The crew were hardworking and quick. Great cleanup after they completed and zero problems after 3 months.

Great quality, everyone good to work with. Only downside was delay of the project due to covid and supplier issues that were not Feazels fault- however I would ask for more contact or more frequent updates. Roof, gutters, downspouts all look great!

Incredible service! My roof was installed with excellency and looks great too! Thanks, Feazel!

These guys were awesome. They walked my roof and told me I had hail and wind damage. They guided me through the process of getting a new roof installed. Looks great! Thanks Matt W., Kaela and Scott W. for the ❤️ on the new roof.

Excellent service beginning with Wes (sales) and Shane (project manager). All were very professional and delivered on all fronts with scheduling, quality of work and follow up. We would definitely recommend Feazel!

Scott Widmyer was very professional from our first encounter as salesman to the very end of the project. His attention to details was very comforting. Months after the install, he stopped by to check on how everything was. I will be more than happy to recommend him to my friends and family.

Dont get me wrong, they did a great job on the roof. The problem came with the pricing. I was initially over billed several thousand dollars. Then with the correction I was still over charged $527.00. After several attempts to have it corrected with their team I ended up just paying the full amount and moving on. Bottom line is make sure you get it in writing up front.

Excellent roof installation with good communication during process and a production foreman that met me twice (on time) to explain work.

Feazel reshingled our roof in February. A few weeks later we had to have our chimney removed. We called Feazel to the schedule an associate to come out and patch where the chimney was, over 4 months later we were still left with a giant hole (with a tarp over it) in our brand new roof. The same associate that we dealt with for over 4 months contiued to say that we will be out to fix it in a few weeks. We are very happy with the work that Feazel did, however trying to get someone out for a few hours to patch where the chimney was ended up being a four month nightmare! Best of luck if you need them to come back out.

Jimmy M. was AMAZING! He is easy to communicate with and kept us posted along the journey. Thank you Jimmy and Feazel!

Excellent job by everyone! Work completed as promised. There was 1 minor question relating to trim (not the shingles) that Scott addressed to my satisfaction. I will recommend Feazel to anyone wanting a top quality roof from a top quality company.Thank you

Tim Jarrett was truly outstanding and much appreciated.

The guy that came out was very rude and unprofessional. It honestly made me feel uncomfortable because I knew it was a matter of time my husband would of told him to leave(he didnt, my husband took his attitude surprisingly) . He was only here for 20 minutes and he was so condescending the whole time. All the other contractors were here at least a hour or so, going over what we were wanting and color, products etc... He did none of that.. He didnt didnt even get on the roof to take measurements or anything. He just took pictures of our home and said that was all he needed. Guess he had no intention on doing the estimate because he never called us back with an estimate and he said it would take 3 days. Its been over a month with no call. Glad we didnt hold our breath and decided to go with Ray St Clair Roofing for our gutters, roofing and siding. If its on the outside of the house. We replaced it. They did an amazing job. They were very professional and friendly. Guess Feazel wasnt interested in making big money off us.

We are happy with the look of the new roof. Feazel, Tim Baltica, and his crew did a wonderful job. Will highly recommend.

Feazel out a new roof on our house and it looks great. The experience was great too. Id certainly recommend them if you need a new roof.

Excellent quality and workmanship was displayed by all involved. Scott Widmyer managed the process extremely well and the final product is perfect.

Replaced roof, gutter and downspouts through Feazel. Professional team from the sales representative and project manager to the installers. Totally recommend!

Feazel replaced my roof and most of my windows that were damaged from a recent hail storm. They did a fantastic job! They were very easy to work with, very professional, and the quality of work is top notch. I would highly recommend them.

Very professional. Very considerate in answering all my questions. Have received compliments on my roof.

They did a great job from start to finish, timing issues were handled quickly and professionally and they have a great product, wouldn’t think twice to call them again!!

Excellent Work !!! Tim Jarrett was the lead person and I cant say enough about the professional job he provided !! If you need a new roof be sure to call Tim !!

The entire process was very smooth from start to finish. The roofers were very thorough in cleaning up after the job was done as well. The general manager, job foreman and customer service were all very professional. I would recommend Feazel to anyone. Excellent experience.

This is a terrible company to use. They put their existing customers last. First of all they messed up on our financing program and second they are supposed to guarantee their product which they have not. We are now 9 months waiting on what they are going to do with our window where the seal has broke because when they were installed they did not seal top of window. They have been out 3 times so far just to tell us the window needs to be replaced and again, 9 months later, nothing has been done. My husband has even emailed the owner and honestly, we dont think he even cares. They are putting new customers first and existing customers last. They already got out money and they simply dont care. If anyone from Feazel reads this, My brother is in need of windows and siding on his home. Of course Feazel will not be getting this job nor any other from our family and friends. For anyone reading this, please reconsider using this company.

Feazel Roofing is an awesome company! They were very professional and friendly from first representative that came to our house to the finish. The roofers were punctual and did a wonderful job! I recommend this company highly!

Great end to end process from quote/sales with Mark C through project management with Scott W. They also left the job very clean at the end of the day. They also handled all the insurance communication and claims documents. I highly recommend.

These guys did a great job!! I have a very complicated roof with multiple transitions and a Box gutter. They showed up early in the morning and didnt leave until 10:00pm when the job was done. They returned the next morning to clean-up and touch up a few points. Great to work with & I would highly recommend Feazel!

Very efficient, professional and got the job done with great communication

Many roofing companies use the same labor pool. There can be mistakes made with any company. The one difference is that Feazel makes an effort to fix them. I cannot rave about them, since they did make mistakes. However I can say they were responsive when I asked them to come back and take care of them.

Worst experience ever. After the contract was signed. Had to contact salesman he never returned calls or texts. There was no coordinating between the work steps being done and myself. I had to call the office weeks upon weeks, never getting answers, on whats the next step. Then finally somebody learned how to look up my records of me asking and with me complaining to contact BB. Then calls from a couple of management and the salesman then the work was completed. Took over a year to compete work.The contactor who did the siding work for some reason when he was completed vandalized the phone line. Phone company came out next day and fixed phone line. Contractor did not replace the back sattered corner piece either. Then after around and around with excuses from contractor, then the foreman sent another crew to replace corner piece.They had take off part of the siding on both walls, downspout, then replace the corner piece and replace siding. To quote the replacement crew We do this all the time, (fixing other crew stuff). Job security. The roof, downspouts, shutters, siding (one wall), and door replacement looks great. The journey getting there was painful. For example Why was the door replacement done after the siding was replaced? The door was being replaced due to rotting, including several 2x4s. Parts of the siding (nails) and edging had to be removed and replaced.

Despite my insurance company (Allstate) being a total pain to work with, Matt jumped through all the hoops Allstate kept bringing up until we finally got it approved after FOUR months. My claim agent did comment how respectful Matt and Mark were during their phone calls which was important to me because if they got on her bad side, she could have denied my claim or paid very little. The communication between Feazel and myself was excellent throughout this loooong process. The roof work was done quickly and done well. Would definitely recommend!

They did s good job, showed up on time and had a fair price.

Feazel did a great job in providing us with a new roof, which was required due to hail damage. Daniel and the Feazel team are very knowledgeable, friendly and dedicated. We are very pleased with the outcome. Thanks Feazel team!

Very professional, timely and thorough insight on roofing repairs. Very businesslike and good follow through. Repairs delivered as expected.

I am a widow and knew nothing about replacing a roof. i was told there was hale damage. Mark Cramer was Feazel’s “front man” and he did a remarkable job educating me and helping me negotiate the insurance system. We have not had a bad rain storm, but as far as I can tell all is great. if I have a problem I sincerely believe they will stand by their work.

Team Feazel did a great job installing our new roof system. They completed the job in a timely fashion including a complete cleanup. A follow up inspection was conducted at the completion of the job to make sure that all work was satisfactorily completed in a professional manner. Minor damage to exterior window screens was taken care of and, Feazel immediately replaced the rain monitor device for our sprinkler system which was damaged during the install. Feazel even painted the roof vent pipes to color coordinate with the new shingles ... a nice finishing touch. Their attention to detail and sincere interest in customer satisfaction is most commendable and I would highly recommend this company to anyone

Sales experience was not pleasant. I did most of the reaching out to get communication, request quotes, Etc. All in all, not impressed. Only reason I chose Feazel was the warranty. Otherwise I would have went with another company due to the lack of response from my salesman.

Initial sales person was excellent, and after that, the whole experience was terrible. Project started a month after when it was to have been completed, and only after multiple calls with no return calls as to when our project would start. And this is after leaving a 50% deposit. Crew that came out had little to no direction as to what was to be done, borrowed my equipment, damaged property (tree/landscape lighting), and had to call multiple times to get project completed as contracted. Between hollow promises and beyond poor communication, this project was very disappointing. Would certainly not recommend anyone put themselves through an experience with Feazel.

Scheduled quick and work performed turned out great

Feazel is about 100% customer satisfaction, which is my #1 priority when it comes to major work being done on my home (roof, windows and doors). Mark Cramer has done a great job and has tied all the pieces together very nicely in a timely manner, easy to reach and not afraid to get into the details.

All facets of our experience with Feazel were top-notch. The estimator/salesman, Gary was friendly and easy to work with. The crew that completed the job were quick and thorough. They arrived at 8:15am, removed two layers of shingles, re-roofed, installed ridge vents and flashing and painted all metal to match, and were finished by 2:30pm, including clean-up. Well done!!

Very satisfied with the work performed.

Everyone was prompt, efficient and friendly.

Tree damage to the roof and gutters. Today the roof went on and I was told that the gutters will be about two weeks out. So far the experience has been excellent. The project manager Scott Widmyer has been very helpful and has explained everything. I was not able to be here for the install but made it back home to check out the finished project thus far. There was a considerable amount of wood that had to be replaced. Scott took pictures to assure us that everything was on the up and up. I greatly appreciate all the attention to detail. They went over the yard with a roller to make sure that we had not stray nails laying. (No flat tires) Thank you for all of your hard work and dedication to the company and their customers.

Feazel was great to work with. Andrew, our sales rep, was prompt and professional and very good at keeping us in the loop. The installers were good at their jobs and cleaned up well after the job was done. I am very pleased with the overall operations of Feazel and highly recommend them.

I was very pleasantly surprised with your company. The job manager checked regularly with the crew to see they stayed on track. The crew worked almost non stop and the roof looks fantastic. The entire process went smoothly . I would recommend your company to others.

They came for a estimate have never heard back from the rep. I have called him and the office still.no estimate almost 30 days later and a promise to send buy this past Monday. Nothing . Did not get a chance to use there full service perhaps a sign .Well a update I finally got the estimate he was emailing to the wrong address but I have moved on not using there service I was under a time crunch

I had made an appointment online and didnt receive a confirmation. I called and they confirmed the appointment and sent the email confirmation. Left work early only to have nobody show. Made another appointment for Saturday. Waited again and nobody showed again. We were able to get a hold of the representative and he said he went to his sons t-ball game instead.Dont waste your time with this company.

Andrew came out to inspect my roof. He approached me with a very positive attitude, as he kept everything very professional. He was a very genuine young man that had great character about him. Kudos for Andrew for representing Feazel and keeping their standard for roofing on an upper echelon level.

Our experience with Feazel was top notch. The crew was compromised of experienced hard working men. The crew supervisor, Scott Widmyer was on top of everything. He checked on the men to be sure all was going well and did a walk around with my husband to see if it met his approval. Before leaving Scott gave Bill his card and said to call if he had any questions or concerns. It was a pleasure doing business with such a conscientious man!

Buyer beware: the sales department is separate from operations. Amie in their Westchester office gave me a date for roofing which was not correct. Then gives me another date for gutters and they never showed up. Gutters installed a week later. She basically just lies and no apologies. It has been several weeks since all work done and I still have not received a copy of the final invoice or letter of completion as required by my insurance. Their sales and marketing are slick but everything else is a hassle.

Feazel is amazing! Scott Widmyer made the process easy and comfortable. I went to work and came home to a new stunning roof! And no mess! Thanks so much!

Very pleased with the thoroughness and quality.

Very Responsive, did a great job. Highly recommend.

Went above and beyond to make sure everything was done right. Great company

We had an Excellent experience with Feazel from the beginning of the process to the end. Logan Fenton (Field Supervisor) was very professional and explained how the entire project would flow and worked with our Insurance company to assess damage. He Explained everything and was always available if we had any more questions.Scott Widmyer (Project Manager)came on the day of installation to check on the install team. He was very professional and took the time to answer our questions and explain things as the team was installing the roof. The install team was great! They did a very nice job installing the new roof in one day! and cleaning up when the job was completed. They walked the entire property to assure there were no roofing nails or trash laying around in the yard. They were a very professional and knowledgeable team to work with. Thank you!!! We love our new roof and would highly recommend them to everyone!!!

We are completely satisfied by the work done by Feazel. Our sales rep, Shane, was early for his visit and extremely knowledgeable and curtious. He throughly explain the job and was very well prepared. Our project manager, Scott, was excellent at overseeing the project, and worked it as if he was servicing his own home. The crew worked really hard for him, and the whole team was very accommodating to our needs. Overall we are very happy with the work done at our home and highly recommended this company for your roof and gutter needs.

I had Feazel out September 30, 2019 for an estimate on 10 windows and a French door on the rear of my house.The rep told me he would have an estimate the next morning. After 5 days and receiving no response, against my better judgement, I called their office. I ask to speak to someone in charge and was told by the young lady that I would have to talk to the rep who had not responded. I finally reached the rep and he told me he was waiting for an estimate from Pella and had no idea when he would have it. 10 days later I still have no response or estimate. Needless to say I have moved on. I had two other window companies out and BOTH sent estimates within 24 hours. I will never make the mistake of ever calling them again.

Feazel delivered on everything they committed to. Roof looks great. The entire Feazel team was very professional and customer friendly. Great job!

Feazel did great job from start to finish. Everyone we met was knowledgeable and polite. The crew did an excellent job cleaning up.

HORRIBLE experience from day one. Roof is 2 years old and still leaking. (My roof that was 18 years old never leaked once). They talk to their customers horribly. I would NEVER recommend this company. Use a local company for better service. Every house on my street got a new roof, mine is the only one that leaked and the only one that used feazel.

The guys from Feazel did a amazing job, They was very polite, offered great service and finished promptly. It looks amazing and they also cleaned up every last nail. Im impressed with the quality of the work and have no complaints, I would recommend them to anyone.

We are so pleased with our new roof and the workmanship of the crew. It was an all-around awesome experience. The sales and project manager, Scott Widmyer, was so helpful and pleasant. He aranged everything for us in a timely manner. We love our new roof!

The sales rep Jeremy Jones made a cold call one afternoon and said that there wasa hail and windstorm that went through the neighborhood last year and would Ilike a free inspection of our roof to see if there was damage.He went up on the roof with his I pad, took pictures of the damage and reportedto me that our roof may have additional storm damage and may be covered under ourhomeowners insurance.The damage was covered and the install crew did a fine job and were helpful in solvinga problem with a part of the roof.We are very pleased with the professional service that Jeremy provided as well as theinstall crew. If Jeremy had not made the cold call on us we would have never knownabout the damage and the time to file a claim could have expired.Thank you Feazel.

Great work! Every was very clean when they left.

The March 1, 2017 hail storm damaged siding and shingles on our sun room and shed. Tim Baltica inspected our home and worked with our insurance company to reach an agreement regarding scope of repairs and price in a timely manner. Scott Widmyer, project manager made a personal inspection of the roofing repairs to insure that they were done correctly and to our satisfaction. Both gentlemen (and employees) were very professional and a pleasure to work with.

Feazel did an excellent job with the roofing project however they left a mess with our driveway. We had oil stains on several locations an some were large. Scott, our representative, tried to use a small pressure washer to remove the oil. Several small spots were completely removed while the larger more deeply penetrating locations only faded. The company gave me a credit of $250 to my bill to have a professional pressure washing service clean my driveway. I still have a faint oil spot in the location that was the worst. Hopefully they have cautioned their roofers to be more cautious with the placement of their equipment on clients property.

I had my roof done by Feazel. The crew showed up at 7:30 in the morning and were finish by 5:30 PM. All in one day. They were very professional. The quality of work excellent. The project manager Scott Widmyer explained everything very thoroughly and made sure everything was done to my expectations. Scott is someone whom I can trust and keeps his word. I highly recommend Feasel.

Overall Feazel made getting my new roof after a hail storm a fairly painless experience. The roofers did an amazing job, and the project manager (Scott) was on top of it. We had a couple of minor hiccups related to gutters/down spouts. Basically the sales person put the order in incorrectly for what was being replaced (based on what the insurance was covering) and for the wrong color. Scott did clear this up for us, but it took it a bit longer than needed. I would use again.

All involved were helpful, courteous, and informative. Scott Widmyer was our project manager and he went above and beyond in terms of making sure everything went smoothly.

Where to begin? A salesman came through the neighborhood after a storm and was able to get my roof replaced via insurance (only reason for the second star). From there- it was all downhill. I would NOT RECOMMEND doing business with Feazel. Use a LOCAL company, you will thank me later.First of all the salesman was out of the Columbus office. Once he had the signed contract, that was the last I heard from him. At which point I began working with the Cincinnati office directly. Scheduling took nearly 2 months to put on the roof which ending up being December. The roof itself looks good! Next up was the gutter and gutter guards. Within days after install, the brand new gutters were streaked with black stains from the roof (which looked worse than the 30-year-old gutters did). Feazel sent out Jeremy (their Cincinnati representative)to inspect and confirm this (more time off of work). This apparently, was the result of incorrectly installed gutter guards. Upon his inspection, we also found they had damaged nearly a half dozen shingles during their installation. I had to take more time off work to meet with this repair crew. Now onto the insulation. This was a total joke from the start! They failed to show up not once but twice (another two half days of missing work). When they did finally show up, they Drove the truck through my lawn, creating huge deep ruts (of which Feazel could have cared less about). Apparently, they didnt install baffles to allow the eaves to breath (which would result in a molding attic and a new roof in a few years). Enter Jeremy again, he confirmed this and scheduled them to come out to install the vents. Yep, you guessed it another no show and more missed work time. Last was my Cupola. The old one was a wooden structure and had begun to rot. So the original salesman recommend that this be repaired and replaced with hardy board (a synthetic material not prone to rotting), which I thought was a great idea! However, upon completion it was rebuilt using regular lumber? Additionally, the craftsmanship leaves something to be desired. The flat edges are sloping inward- which now hold water. You and I, both know standing water on top of wood = rotting. To finish off this fantastic job, they left the stickers on the wood and painted right over them!Even as late as September, I tried trading e-mails (2) with Mark Cramer ( the Cincinnati division head) about my concerns and have yet to receive a reply.After researching this company, you will find that the Feazel Brothers sold their share of the business and the only thing remains is the name. The new owner seems only concerned with growing sales and market share. Not the finished product. This is what I have found to be evident with my experience in the Cincinnati office.

Do not truat their online system to book an estimate. as other reviewers said, it wll double book. you will a confirmation email but that does not mean anything. i received an email the morning of appt but no one showed.

Starting with a no pressure sales person and then a great project manger the whole process was very customer friendly all my questions were addressed and Im loving my new roof.

Timely response, great crew, and even better pricing = first-class service! I would highly recommend Feazel Roofing!

The scheduling was slow. the crew andScott were professional and did a good job. clean up nicely

They must pay people to post good things. Because their isnt one thing good about the whole company . Nothing but one lie after another . no shows. Sloppy crew. Had to have them do a return vist to repair a bad roof job they had did. Took over two months. To get them back. We ended up having to fire them . They where to install siding and gutters. That took them 5 months to get to.. And then scheduled a time to come out. And didnt show. And waited till the tme they were to be here. And called to say they were not coming. A day we missed from work . Do not have nothing to do with this company. Its all about the sales. And their commission s. . One lie after another.

4.5 stars. Scott Widmeyer stayed in touch with me and followed up whenever needed. I was very pleased with the crews work and with Scotts leadership and customer service.

Very good experience