Frank helped me get my first surfboard he made sure it was the right size and weight for me. It was great that he also made sure my life vest was a good fit. I loved the experience! We showed him a video of me surfing and he gave me some great pointers which has helped me a lot! Overall I loved it and they were really nice and answered some questions I had. We will definitely me going back and recommending this shop to all of our friends and family!!
While visiting my son and daughter in law, I had the pleasure to sup yoga on Lake Byron. The class was great, but unfortunately, my daughter in law got an awful case of morning sickness and would not be able to ride our bikes back home. Thank goodness we met the owner of mountain rentals who went above and beyond! He drove my daughter in law home. He truly saved the day allowing for less exertion and more recovery time out of the sun. Thank you, thank you, thank you!
The best place to go if you need any outdoor sporting gear for any season. The customer service is always spot on. The employees really care that you find what youre looking for at the price you need it to be.
Stopped in to inquire about upgrading my skis and Adam was very knowledgeable and took his time explaining all my options. We decided on a pair that seemed to be the right fit and Frank, the owner, worked with me to offer a really great deal on the skis plus bindings. Because I currently live out of state, they were nice enough to box up the skis so I could bring them on my flight. Frank and his team truly went above and beyond and I will absolutely be coming back here when I move out to CO this summer!!
Been here 3-4 times, each time the man I assume to be the owner has been pushy and down right uncomfortable to be around. Never seen anything to this level at any other business. Shame as we would love to support a local business.
Been here plenty of times over a few years and never had a bad experience. Always treated us well and the staff was knowledgeable and knew how to help us find the best for us. Been recommending these guys to everyone I know looking for any type of ski/snowboard gear. From the work they’ve done to my boards and the set ups they’ve helped my family get, we always come back to Mountain Rentals.
Frank, Adam, Paxton and the rest of the crew treat my Son and I like family.Always amazing customer service!They have the Brands that I love at fair prices. Love my new Enforcer 100s!Ski tuning is top notch as well. I brought in my skis late Sunday after some rock damage and got them back Monday like new! Thanks Guys!Mountain Rentals is the best Ski shop in NOCO! I dont go anywhere else.
Very nice staff! A little pricey
ALWAYS have a great customer experience when I shop or rent here! High quality products, incredible customer service and locally owned! Customer for life my friends!
Little pricey... good shop though
Dont waste your $$. There are free mountains a few miles west of here.
Frank and his team always have the best knowledge and the best prices. Friendly laid back atmosphere. Cant go wrong heading to mountain.
Very pushy salesman who told me he “would put his reputation” on the paddle board I purchased. Said paddle board lasted about 30 minutes in the water before it was too low on air to float.
Its shops like this one that make you want to support local businesses even more. Asiah went above and beyond when offering suggestions and answering questions for me. Frank gave me a great deal on a SUP setup that was waaaay better than any big box stores could offer. This is a great place!
Paxton is an extremely knowledgeable snowboard seller and only recommends the best stuff for you. He will make sure that you are taken care of and will only give the best service. Extremely impressed. Will only be shopping here from now on.
Excellent customer service! Very knowledgeable and a large selection for all seasons of sports.
Great Business! Every time I come in, the employees and/or the owner are ready to help you out. Very knowledgeable, friendly and professional.
Very nice store nice staff. Got what I wanted
All the employees are very helpful and knowledgeable. They take the time to get you the correct gear. Very friendly and welcoming. I will be back.
If you’re looking to buy or rent ski equipment, this place is great! Their dedication and knowledge is unparalleled. Truly great customer service.
Local, and they have something for every season. Bought my longboard and SUP here. We rent our kids skis here every year and Franks always had great deals on last years snowboard gear when its time to re-up.
Very friendly and accommodating! Went in for some wakeboard bindings and they gave me a great deal. Wish Id known about this place before I bought my wakeboard online. Doesnt look like much from the outside but they have a ton of stuff. Will definitely be back!!
They get 2 stars for existing, other than that they are pretty unbearable. They earn most their money off of fleecing the unknowing beginner/intermediate into overpriced gear and will play the pity game if you dont want to purchase something. I am a customer not a charity. Had a tune done and was less than impressed. Bases were dry and the wax was not appropriate temp for colorado winters. Felt like velcro until it wore off and edges were far from sharp. The prices and poor tune would be forgivable if the service wasnt so hyper used-car-salesmen aggressive. I will gladly drive by this shop and hit scheels or drive far out of town to another shop before considering mountain rentals and I suggest others do the same.
Went in for rentals. They took their time and made sure I was comfortable with the boots. Ill go back
I have come here for years. I dont need much for my outdoor activities but when i do i come here. They ALWAYS get me out on a deal. I leave happy and stress free. Great attitudes and helpful. Honestly. Its just a good business. 10/10
Best snowboard service Ive experienced. We were talked through every aspect and component, and the staff was kind, friendly, patient, and knowledgeable. Ill be returning for sure.
This is a gem! They have all kinds of outdoor gear here. Wake boards, tubes, paddle boards, snowboards, water and snow skis. Very nice place. I will be back for more gear.
Got great information and was able to make an educated purchase. Very happy!
Top notch if you need skate supplies in Loveland Colorado without booking a stinking appointment.
!!! Best Core Ski/Snowboard/SUP shop in NoCo - Outstanding knowledge and customer service from the staff. Go here for the best !!!!
Frank has been awesome to work with. He gave me a great deal on my skis and Boots. I then blew an edge out of my ski on a rock, he fixed them for me! His service and knowledge are absolutely worth shopping there. He stands by his work, and you will be happy with your gear that you get here. Bravo
Mountain rentals inc is hands down the best place to go for a new setup or anything in between. Will is the The gentleman that helped me out and it was my first ever setup and I couldn’t be happier with the way it performed I went from falling all day on a rental board to being able to rip down the mountain. There all great people and would recommend them to anyone out there!
Great customer service, friendly, awesome employees. All around great first experience. I will definitely go back...
The technicians at mountain rentals have to be some of the best I have ever worked with. They laid out multiple options within my budget all quality merchandise. All in all I believe one of the techs spent nearly 2 hours answering technical questions and doing everything he could to make sure I was happy with my purchase. The owner is extremely personable and a delight to work with as well. I came up from Denver and was definetly worth the drive out of the way.
This place is GREAT! I went in today for some help with some gear I just got and WOW A+ customer service! Helped me out and walked me through everything. Also the rentals are great! I used these guys and again great service and reasonably priced for sure!
Frank is the bomb. These guys know what they’re doing for sure. I’ve pretty bought all my gear from Mountain Rentals! I love my new Never Summer board! Thanks Frank!!!!!
We were loyal to this place for the last 5 years. Tried to support our local businesses and were able to trust what we bought. Unfortunately, we can no longer really trust what we get there anymore based on our last experience.
I highly recommend getting all your ski/snowboard equipment from here. We have bought 3 complete snowboards and have never found a place more accommodating and friendly.
Thank you to Frank and Clayton for helping us get back into skiing after a long break off the mountain! We cant thank you enough for your knowledge and expertise in the boots and skis, they have definitely changed since we were last regulars. It is almost impossible to find service and knowledge anymore, please, take the time and shop locally, support the people who know the business and have a passion for what they do. Thanks again for everything, youre our new go to for anything we need for the mountain!
Excellent service, best rental prices anywhere. Equipment is top notch! Highly recommended.
My 17 year old son said that all other stores should learn from Mountain Rentals customer service. One of the employees, Paxton, was so knowledgeable and helpful in assisting us in choosing snowboard equipment and ski boots for myself. Frank the owner was personable and honest. They will for sure be our go to for all our outdoor needs.
Great place to get your rentals. I hadnt skied in 15 years and these guys helped me get all the equipment I needed for me and my family. Super friendly, and gave me a discount on all the gear I bought. We even had a ski pole break during our trip and they didnt even hassle us about it. This will be the only place we ever go for our ski needs.
The guys were super helpful helping me find goggles that would fit over my glasses. They also got me fitted for a ski rental quickly.
Great service, the owner will take care of you.
Best place to go for any winter needs. Levi is the man and helped me get a sweet setup, was so kind, and incredibly helpful/knowledgeable. Support local !
Super helpful and friendly staff! Sent my brother and I out onto the mountain with great gear at a great price (~):)
Amazing people. Very friendly and helpful.
Firstly, the store front is very unassuming. Its much bigger than youd expect with a great selection of outdoor gear (but mostly winter sports).The customer service by Frank and his crew is remarkable and is really what makes this full service shop a total gem. They treated us right and as such have earned a few more loyal customers to add to the ranks.
This is the premiere Pro Shop for outdoor gear. The owner and staff are all fully qualified and experienced to give a full spectrum of answers to help get you on and in the proper stuff to maximize your outdoor experience. Every time I go in there I walk out with what I need and a big smile! Over been a business for 33 years now.
Great local place to get all things winter sports. Very helpful and great staff! I was able to trade in my boots and get new ones at a great price.
These guys and gals are the best when the snow is ready to ride.. Also dont forget they have a very adequate skateboard selection longboards too.. and they rent paddle boards which makes them all season activity enabling!!!!!
After many years away from home here in Colorado I finally moved home. One of my dreams was to ski again as I had done so many years ago. I stopped in first just to look and talk about what I needed.they took time with me and weed my questions and made me feel.comfortable about all the changes that happened over the years with the equipment. I stopped in yesterday and bought all the equipment. I had a wonderful experience and they made my dream after so many years come true. Great.service. prices and.i felt.they really cared..I would recommend them very highly. Thank you for making my dreams come true.
I just bought my second stand up paddle board (SUP) from Frank and his team at Mountain Rentals. What a pleasant surprise to have such excellent customer service still in a world where everyone is going to big box stores thinking they will save a buck. Not only did they sell me the paddle boards and accessories, they let me demo several boards until I found the one I wanted and assisted me along the entire process. You wont that kind of service from the Internet or a big box store! And the prices, once you do your research on what you are buying, are VERY competitive. I highly recommend them for local ski rentals and purchases too. I have rented skis there for years.. so much easier than dealing with renting on the mountain and eventually bought my skis, poles and boots from them. Thanks again Frank and the team for taking such good care of me! Ill be in to get my skis waxed soon!!
One of the best experiences Ive had purchasing skis. Not only do they have a knowledgeable staff, they have genuine interest in you having a great experience using the products they recommend. This will absolutely be the place I recommend to friends, family and anyone interested in winter sports to. They also have rentals...get in there!
We recently rented a tube here. There was a bit of a problem with availability, but the owner stepped in and made sure everything was right, and we were taken care of. I never like to be inconvenienced, but these folks did a great job and made it right.
I wanted to give my husband something he had really wanted for awhile for his birthday. The used car salesman sold us trucks that were already put together. Thats cool. Then I bought the hardware to attach them to the longboard. That hardware wasnt used. This little kid put on 2 bolts instead. He put these on so horribly that the paint got scratched. So, for $104 he got back a board that didnt use the product I paid for, scratched the paint and told us we should be happy with the upgrade.Note to business:Give the client what they want and paid for. If some dude asks for a rattail mullet, give it to him! Do not give him a high and tight flattop and tell him it was an upgrade.
I had the absolute best experience here. I went in looking for a snowboard with a tight budget and left informed and with a great setup that I ride the hell out of. I couldnt be more pleased. Outstanding service. Highly recommend.
Best ski shop Ive ever been to. They were extremely nice and helpful. I have been to a couple shops and this one wasnt pushing the top dollar items in your face. They recommended the best fit.
Peter is very knowledgeable and personable. Listens to what your are trying to say and steers you in the right direction. Great pricing and after purchase support. I will keep giving Frank and his establishment my business. What sealed the deal was Franks advice on getting my two year old going on a Burton Chopper versus buying a cheap living room roamer.
Fantastic local shop. Frank is a great guy and always takes care of his people. On a regular basis I here him not taking advantage of people. He wont let you spend money you shouldnt, an odd trait in a business owner these days.
These guys & girls are very helpful and know everything. They are willing to work with you on pricing as needed and theyre a local shop that gives you that local feeling! Definitely recommend getting all your winter and summer gear here!
It looks small on the outside and parking can be awkward at times but they have a large selection of gear inside. The staff are super helpful and know what theyre talking about. Best place around and locally owned.
Best ski shop in the area! These guys are so passionate and so knowledgeable but will make you feel at home; something you don’t get everywhere. I wanted to buy a snowboard and was worried about being judged and laughed at for not knowing what I wanted but instead the staff here took time to understand the sort of rider I aspire to be and found a board that would fit my preferences and challenge me to be better; all without judgement! I felt so great knowing I came away with exactly the right gear for my needs. Their experience and attention to detail really sets them apart from ski shops I’ve been to in the past; everything from boot fitting to outerwear fit, these guys are experts at it all! I will definitely be going back whenever I need anything else and can’t recommend them enough.
All the ski resorts in CO closed due to executive order and my brother and I had rentals for today that we had just picked up. We came in and before we could even say anything the owner came up to us and said he was putting credits on our account to rent this season or next or even just to use towards gear in the shop. I know the industry is getting hit hard right now and i was worried about having to ask for money back but it’s a huge stress off after coming in. Will continue to stay local and rent/shop here.
These guys are great! Really knowledgeable on all sports, winter and summer. If you buy something from them you know its good and they stand behind it.
The people here are awesome and they rushed my board for a quick snowboard trip! The place is unassuming and pretty awesome! I will for sure come back here for all my tuning needs.
Great store experience! Every time I have shopped I have received excellence service. From rentals to being outfitted for my first board. Shout out to Levi from the set up no service.
Frank did us well, he explained how my skies from 15 years ago were not worth investing in anymore, and how the set we got for free years ago for my wife were dead and old. he found us a great deal on some HEAD demo boots and skies. They were a great price, he also, gave us a great deal for my wife to rent a set for a week while we were up at Copper MT. The kids boards were waxed and edged with a reasonable price. We will be back for a demo/used pair for my wife soon. Thanks
Mountain Rentals is the place to go! The owner and his crew are so experienced, prompt, efficient, friendly and overall helpful for everyone from a novice to expert snowboarder / skier finding the right equipment. They have everything you need at a one stop shop with all the latest equipment at amazing prices. Clothing, gloves, eye wear, snowboards, skies, boots, bindings, water skies, wake boards and a HUGE PADDLE BOARD selection!! My family has gone since the 80s and Ive referred so many family and friends throughout the years. I most definitely recommend Mountain Rentals for your winter and summer gear. I cant say enough good things about this place!!!
Super friendly and knowledgeable service. It feels personable and welcoming.
These guys really want to help. Cheap prices on services compared to Colorado ski/ golf with better quality service. I now frequent this store because of the level of service they provide.
Love this place! The staff here are awesome and always take great care of me.
Great customer service and friendly staff. Great prices and fair.
Best place to get your rentals, wont go anywhere else now! All of the staff were so friendly and helpful. Frank you got an awesome shop there!
Frank is an extremely aggressive and condescending know-it-all. I went here based on great reviews, but was very disappointed in the way he treated me. I understand he probably knows his stuff, but to have him verbally bash the new skis that I spent $500 on was unacceptable. It’s sad that I will not go here again, because I know the other employees are great, but I simply do not trust my skis in the hands of someone who treated me so harshly. This is the first google review I have ever left for a business, because I wish to inform people what they are dealing with before they have to actually deal with it. If you can avoid Frank, then your experience will be positive. But if you come in contact with him, be prepared to be lectured on why the skis you bought were not the right kind.
Purchased a ski setup here and the staff was friendly and helpful. They offered free follow up help on fitting the boots. Would certainly purchase here again. Thanks!
Frank, the owner of Mountain Rentals, provides exceptional customer service. I took a K2 ski that had delaminated to Frank to see what he would recommend I do with it. I had not bought this ski from Frank, and it was uncertain whether the damage would be covered under warranty. Frank took pictures of the damaged ski, email the pictures to K2, called them up, and got them to cover this damage under warranty. I consider this kind of service above and beyond what I would expect from any ski shop owner. I would highly recommend this shop to anyone looking for great equipment and great service!
Exceptional shop and customer service. I frequent Mountain Rentals for skiing/snowboarding gear as well as the many youth sports my kids are involved in. Every time I have entered their store I have received excellent service. Highly recommended.
People are willing to help answer any questions that I had. We were in and out for getting equipment .
What a great place! Frank is an excellent guy to match a clean, well stocked, well designed excellent store. Great prices and fair deals. This will be our mountain sports store from here on out.
The owner is awesome some of the managers are not the best but they always help you out and have good information great place I highly recommend this shop for your snow sports
Wonderful local shop with great gear and exactly what I want - good information and service. Our family fun always goes right both winters and summers when we rent or purchase outdoor gear from these folks.
Very knowledgeable and great customer service. They rent all sorts of outdoor items from skis and snowboards to SUP and life vests. I will definitely be returning here!!!
Awsome store friendly people
This place carries some higher end gear that you wont find elsewhere, along with guys who can help you get what you need. Add to that they are the only Liquid Force dealer aground and Im hooked. Ill be back for sure.
Frank is the best and really knows his ski stuff!
These folks are always helpful. Im grateful to have this kind of small town shop in my home town. Great rental experience.
Great prices for ski rentals. Staff always help me unload everything when I return my rentals. Great place.
Great place to rent gear. In and out in 15 mins, super easy process!
Renting out paddle boards and getting the skinny on local free places to float make this place a staple in summer, great deals on boarding gear make it a destination in the winter!
Great rentals here. Great staff very friendly love this place
Best local ski rental shop around! Great service, very friendly, always knowledgeable
Friendly and very helpful staff. Clean and good selection. Buy new or purchase rentals no used inventory. Snow sports and skate boards.
Best ski shop in northern Colorado. Great gear and prices with a friendly, knowledgeable staff. The only place I go to get ski and snowboard equipment.
The very best local place to rent your gear. Family friendly, affordable caring and very very customer service oriented.
My fisrt experience at this shop I came in for a set of bindings. It was late in the evening, pretty slow and what I assume to be the owner of the shop was laying in to the employees in the middle of the store about how to sell more products and what they’re doing wrong all the time ( in no way constructive criticism at all ) it was very awkward even being in there while this was going on. Very unprofessional!Seccond experience I call on a Saturday about bringing in a new snowboard for a hot wax, the employee that answered the phone tells me that since the board is new they recommend me getting the edges de-burred with the hot wax. I said great and asked if they could get it done that same day, the man said no problem bring it in right away and I’ll have it done in one hour. I drove from Greeley to get this done at 12pm and the same man that I assume to be the owner tells me no way can they get it done on a Saturday unless I come back at 6pm to pick it upI understand businesses can be difficult to run and it’s a busy industry but the vibes and the way people are talked to at this place infront of customers was unacceptableI’ll be looking for a new small business to supportEven if it means driving a little further to Fort Collins
Dont go in unless you are positive you are going to buy something or you will be interrogated by the owner about why you didnt buy anything. Very uncomfortable situation and terrible to treat a customer like that. He makes you feel pressured to buy expensive gear and if you dont, he makes you feel like you wasted his time. Thats his job to help you find the best gear for you, not just supply you with the wrong gear just so he can make money. Bad business ethics.
The prices were good, and the serving was amazing. Everything is customized to you.