This place is fantastic. Not only were they very patient with me, but they were also very knowledgeable and helpful in determining what type of equipment I needed. When a minor malfunction occured on one of the rented equipment pieces, they went out of their way, on a Saturday, to find a replacement. Excellent customer service and very good rates. Highly recommended!
Josh & Allison were a great help....thanks so much.... everyone there is friendly & helpful.
Easy to get what you rented, the only possible downside is from their website shows equipment but its not exactly the same.
Rented a rototiller there, they had me in and out quickly.
Rented a air sled from Arapahoe Rental and it worked awesome! Super friendly staff and they didn’t cry when I came in with no mask on, bonus points
Great deal on propane here each first day of the month.
Good customer service.Will use them in the future
Perfect place to rent scaffolding
The staff is polite, welcoming and helpful. One of the guys showed me how to use the demo saw and loaded it for me. This is a great family business. There were no lines and it was much less stressful than visiting Home Depot or Lowe’s.
Great prices on took rentalI recommend.
Arapahoe Rental feels like a small town business where they continue to care about their customers. Our family thinks Michael is awesome and can tell he has been trained to ensure the customer always gets the best service. Everyone is always knowledgeable, kind, and the prices are great! We also get our propane bottles filled here and they have a frequent filler discount.Thank you Arapahoe Rentals for bringing quality and service to Loveland Thank you Arapahoe rentals for bringing quality and service to Loveland!
Excellent staff.Shortage on parts.
Always the best hookup for trailers & equipment. Highly recommend them for their knowledgeable team!
Great place been renting items from here for years.
Always helpful and they have a veteran discount!
We had a situation where one of their drivers backed over the keypad to our gate at our business. (There was construction going on just across the street and sight-lines were compromised.) The driver immediately told us what happened, and his manager, Jed, took care of getting everything fixed for us.I am so impressed with their honesty and integrity - our company will definitely be requesting their services for all future rentals that we need. We are very appreciative to them for their quick response and diligence in getting our gate up and running again!
Good people the boss man Jeds great man competitive prices
Amazing help from Connor!He called, went around to the front of the building, did an excellent job navigating the scissor lift we rented and was nothing but kind when I had no idea what was going on. Will be using your services again!
Recently used this company for a bounce house rental and was extremely pleased with my experience. Customer service is top notch, pick-up was easy and timely. Every employee that I encountered was friendly and helpful. Particularly enjoyed working with Mr. Jaster as he went out of his way to accommodate our needs! Would happily use again and recommend!
What a wonderful company to work with! Our school recently needed a bounce house and Arapahoe Rental delivered in all areas: costumer service, quality of product, and price! Their namesake bounce house, in the shape of some construction equipment, was a huge hit with our students. I look forward to working with the people here in the future, both through my school and personally. Thanks Arapahoe Rental!
Awesome Service and Prices! Even gave a Veteran Discount! Thank You!
I really like working with Arapahoe Rental. Great knowledgeable team and quantity and quality of equipment. As a business owner I appreciate all they do to keep the process seamless and efficient.
Good quality equipment great customer service.
Aquaterra-Outdoor Living uses Arapahoe rentals exclusively.
Beat rental place in town. Friendly, clean and helpful.
I have rented from this company many times. I use them for every party that I throw. They have reasonable prices and great customer service. The greatest part is when you rent say a popcorn machine (which i have and it was amazing) you also get the popcorn and the bags and also it only has to be emptied and cleaned out a little bit you dont have to scrub it clean! I would highly recommend using this company for your next party!
They have a very knowledgeable staff Michael helped me find the right tool for the job!
Andy is a straight shooter, and takes customer service and experiences very seriously.
Super helpful! Couldnt ask for a better experience.
I am only a weekend warrior when it comes to my landscaping and house projects. Needing a 4 figure tool can be a tad intimidating but the guys at Arapahoe Rental has always steered me in the right direction when I have come in thinking I need the bigger, stronger, better rental. Over it has saved me money buy also time. They always carefully go over how to operate the stuff and have even given instructions over the phone (kindly I might add) a few times. Great new equipment, great location, great service.I know they prob make their bread and butter from the contractors out there but they sure act like homeowners like me are their focus.
I have been renting equipment from Grand Rental Station for several years now and have really appreciated the quality of equipment and friendly customer service I receive each and every time. I was worried when new ownership came in through Arapahoe Rental but they have made a near seamless transitions and have met/exceeded my expectations. Thanks guys for your good attitudes, your friendly service, and for your great equipment it has helped our business continue to grow.
Ive had very good luck with Arapahoe Rental (formerly Grand Rental Station in Loveland). They have everything from excavators to core drills to bounce houses for kids. The last time I returned a rental, they noticed that I had paid too much and refunded the difference, without me saying a thing. Its also nice that they offer hourly rentals (with a 4-hour minimum). This would have been a 5-star review if they had the exact core drill bit size I needed recently, which a competitor did have.
I rented a 9 chipper for a day. They let me pick it up the afternoon before, which gave ample time for instruction on a machine I had never used before. All I had to do is drive my truck up close, they did the hookup, lights and all. The chipper appeared to be relatively new and in excellent condition. It performed well for the nearly 6 hours of constant use on our HOA greenbelt. Returning it was just as easy. Cant say enough about the orientation I was given on the machine, without which I would have been lost the first time it was necessary to reverse the feeder to clear a minor jam.My experiences with Arapahoe Rental, and the previously Grand Rental Station, have all been excellent over the years.
Locals favorite. Thanks for everything Arapahoe
Polite. Helped me load the rental. Preflagged for hauling. More variety than Home Depot.
Always has everything thing I need
Equipment is always in good working order and the staff are helpful. It can get busy in the morning so calling ahead is s good idea.
I just got off the phone with Jed at the Loveland store further from my house. He said he was heading to Johnstown store and could take the tool I need over there for me. Nice fella. These guys are awesome!
Great customer service, friendly and helpful. I rented a carpet cleaner, but when I got it home and set up it leaked dirty water on my carpet due to a crack in the hose. I called and explained the problem and within thirty minutes a new hose was delivered and the guy helped me spot clean where the broken hose had leaked. They also discounted the price of the rental for my trouble.Would have given five stars had the rental been in working condition, but I was extremely pleased with how they handled the problem.Will rent from them again.
One of the best rental places for tools that I know of
I want to give a shout out to Josh and Jed at the Loveland location. They really were helpful to me trying to navigate a drain auger and I appreciated so much their kindness and making me feel at ease since my husband is the one who comes in the most when we need a piece of equipment. Just wanted to let someone know. Thank you!!
Very convenient, reasonably priced and almost always have exactly what I need. Great staff.
Josh is the hardest working man in the company! Appreciate what he did for me
Hosting an outside dance at Roosevelt High School in Johnstown. Arapahoe Rentals was there to help out with all of our lighting needs! Great service! Friendly staff! Thank you!
I was also there when Josh helped he’s amazing give the man a raise!
Always friendly and knowledgeable service! Reasonable prices as well
Great place to rent your construction equipment needs! Fair priced great service
Michel moritiz help me out he did great I can’t wait to see him againThat kid can load a skid steer so quick I did not even get out of my car, josh help me out on the counter he was quick and very nice p.s where did that tall kid with glasses go he was cute!
Rented out a scissor lift and trailer from this place. The trailer fenders were held on with two small bolts that did not even have lockwashers or nylon thread. Fender lost on gravel road now they are coming after me for the damages 1.5 days later. The other fender was also as poorly connected as the other one. I pointed that out to them. Still expect me to pay. And I am barred from renting further until the repair is completed. It is been over a month. Save yourself the hassle and go to Home Depot.Regional manager gave me a call and tried to clear up the confusion. I will rent there again and give them another shot
Arapahoe Rental Loveland always surpasses my expectations! They are always so friendly and happy to help, not to mention their reasonable pricing! Fantastic experience every time!
Who needs to own a Stump Grinder, when Arapahoe Rental is nearby?We had to cut down the nicest tree in our front yard, after a heavy snow storm damaged it. It was a beautiful faux crab-apple tree, which had the wonderful white blooms in the spring, but did not produce fruit in the summer.The staff at Arapahoe Rental asked how large the stump was in diameter and advised that I rent the larger of the 2 units they had available. Thinking that I knew better, I felt the smaller one would be adequate and they accepted my choice about which unit to rent. In the end, the staff was correct, because the larger unit would have ground the stump quicker then the smaller one did. I did not get the stump ground down as quickly as I hoped I would, and had to pay a little extra because I returned it later than I expected. This extra payment was equal to the cost of renting the larger unit, which would have had the job done even quicker.Lesson learned:Listen to the staff at Arapahoe Rental.They do know what they are talking about.
Rented a power washer at closing time and when I got home I couldnt get it started. Mostly user error. I texted the company and someone responded in 10 minutes (if even that long). He walked me through my problem and got me back on track.I rent from Arapahoe all the time. Grest equipment and Great service.
Great place to rent trailers some heavy equipment, just so much to txt so go visit.
I admire all the employees at the Loveland Grand Rental Station for their honesty and commitment to customer service. I rented a Penske truck and left some cash in an envelope in one of the compartments and they set it aside and called me to let me know they had it safe and sound!! Their honesty is shown because it could could have easily been taken by anyone handling the truck without notice. I would recommend any service they provide and trust them with any of your needs!!
Nice to see that we can rent hard-to-reach stuff. Little pricey fellows but overall the job
Very fast and efficient
Nice well maintained equipment and great staff!....
As always, the guys at Arapahoe Rental are ready to service my company with the best and I really feel like an important part of their operation and they always make me feel important.
Lets of great toys at this place. Their customer service is exemplary.
You are right, I cannot prove anything but regardless of whether one of the employees are innocent or guilty your customer service and response to the situation have been basically non-existent. You have only heard one side of the story and several concerning details clearly have not been conveyed to you.This theft did occur on your property and had I been the owner I would most certainly have contacted the victim as soon as possible to both, hear their side of the story and perhaps try to help rectify the situation by maybe filing a claim for the theft on your business insurance.. Something...anything.. however you have done nothing.. an email two weeks later, only after I contacted True value and voiced my concerns is too little too late. In my opinion the lack of customer service is reason enough to never do business with you again. It is nice to know what considerate thieves we have in Loveland to have locked the truck back up after taking my purse! Your manager assured me that it was locked when he got in.. that is, after he remembered that he had been the first one in the vehicle that morning to warm it up.
Rented a chainsaw and the chain was as dull as my bike chain when i said something the clerk responded as if i commented on the weather. All in all totally unimpressed and will never rent here again.
I have rented alot of equipment and this place use to be great but it went down after awhile. They dont keep track of parts for equipment and tell you theres available equipment and then get it and its not available. Use to like this place
Friendly and helpful staff. Ive rented from this place many times.
Always polite and helpful.
Excellent Customer Service, well maintained equipment, and fair pricing.
Had advertising of stuff they didnt habe available and the lack of stuff they did have they had no set up or tear down on those items.
Great service and prices
Great customer service
Used them to fill a 30lb propane tank, very expensive, but they do have alot of well maintained equipment.
Great service!
Great prices
They are rude with customers they dont address problems and complaints,, They let machines run and the fumes go in Windows in houses right next to them,, They way over priced
Great customer service
Outstanding service.
They rock