We bought a double wall oven and washer/dryer from Howard’s. Very fair prices. Excellent installation on time and done well. Mark is great at providing pricing and performance information. They have been in business a long time (we did a kitchen remodel years ago and bought appliances then as well). Always very professional and helpful.
We needed a new gas cooktop and downdraft. Mark was very responsive to our needs, made great recommendations, completely arranged the installation, which was done in a very professional manner. Howard’s Kitchen had remodeled our kitchen originally almost 20 years ago. He has always stood behind his work.
Great experience with Howards’s! Mark is super professional and customer focused. Goes out of his way to insure your needs are being met. Top of the line brands, great selection and invaluable expertise. Would highly recommend-
Ive done projects with Howards (Loveland and Cincinnati) many times and there is no substitute for experience in remolding and product selection. Combined with outstanding design when you need it, Mark and the team at Howards knows what they are doing.Thanks for another great project.
I ran into some problems when the tear out team took the shims with them and the installing crew came to put down my quartz. Apparently there was a gap and the installer sent pics to the owner who told them to just caulk the gap. So I went to Lowes and purchased 6 tubes of caulk for them to use, which looked okay. They had to also install some wood trim where the cabinet didnt match up. Then when the garbage disposal was reattached it started to leak. I had water leaking onto my wood kitchen floor so the plumber the had came back out and told me I needed a new garbage disposal. So I bought a new one and had him install it, but he forgot to remove the clamp on the dishwasher hose and so my dishwasher wouldnt drain. So he came back out to fix that. It took several weeks for my flooring to dry out but eventually it did. I also had a downdraft hose that wasnt secured properly under my cooktop and had to have that reattached properly. When I called the owner to report these problems, he acted like they did everything they could to accommodate me and went above and beyond. Really? I had to deal with 3 different subcontractors he sent to my house and no one was accountable for all these issues. The owner never called me back when I contacted him to discuss my unhappiness with how the work was performed. The fact that all my communications with him were over the phone, by email and my personal trips to his store in Mariemont should have been a clue. No one from Howards ever once came to my house to look at my kitchen and see what was going on. The sub contractors left in a huff and the quartz installers said the tear out team shouldve left the shims in place. I did get a good price on my quartz but the service after I paid the bill was sub par. I tried to contact them before posting this review to see if theres anything they would do to try and remedy my experience, but no one bothered. So I guess its case closed. I would never recommend them to anyone for a kitchen remodel.
Magnificent job from layout to completion of our new kitchen. Contractors were superior in tear out of old kitchen and installation of new cabinets and appliances. Electrician did excellent job in placement of cam lighting and outlets. Could not be any more pleased with Howard’s Kitchens and Sandee who pulled it all together from layout to completion. Well Done,Well Done
Really loved working with Mark! He helped me make some tough decisions in regards to my kitchen remodel. I would highly recommend Howards over other appliance stores, I really wish I would have done my whole kitchen remodel with Mark!
The owner is very customer oriented and knowledgeable. I replaced a kitchen appliance and he made the experience painless !!
Very responsive and easy to work with on all sorts of kitchen design issues. Highly recommend working with this group.
We went to 5 different places and were about to give up on our kitchen renovation until we saw the design by Howards. It was perfect for what we needed. Their craftsmanship is absolutely top notch and could not recommend them more
My new kitchen is beautiful! The service and work by designer Sandee and the contractors she recommended were excellent. The project was finished on schedule which I consider a bonus.
I enjoyed my experience with Howards Kitchen. They did an excellent job.