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Home Instead Senior Care
4101 Taylorsville Rd UNIT 200, Louisville, KY 40220, United States
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Home Instead Senior Care

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Ed
Review №1

Home Instead is wonderful! My mom is in her 90s and requires someone to be with her most of the time. I called Home Instead, meet with them on a Thursday and they had the perfect match for mom on Monday. The lady who sits with mom is wonderful. My mom loves her and that says a lot! Mom did not want a sitter, she insisted she didnt need any help. It took two visits and mom looks forward to her friend coming to visit. Not sure if I can say moms friends name, but her initials are MW. Thank you M for being so good to my mom.

Ka
Review №2

This group is so professional, caring, organized, so many positive adjectives! My mother had received help from two caregiver companies in the past with more than disastrous results. Home Instead, from the first moment of contact by phone with the receptionist, has proven to be the best possible choice. They listen to our concerns with empathy and respond quickly and completely. To say that our stress and anxiety have been reduced is an understatement. Mother feels not only cared for, but cared about; what else could we ask for. Thank you to Home Instead with their wonderful office staff and caregivers for being there when we needed you.

ma
Review №3

I had an issue with the aid being late, which caused me to be late to my deceased brothers visitation in Bardstown. A manager Chris said he would see whats going on and he would come if he had to. Never heard from him again I called back to speak to him and was given a case manager. Yes, I was upset and uttered a few curse words. My brother had died and I was unsure I was even going to make it to his visitation. I was admonished by the case manager. The scheduler also had an attitude. Very poor office staff. The aid was 45 minutes late.

Me
Review №4

After having worked at 3 local nursing homes, I am now so thankful for the opportunity to work with Home Instead. They truly care about providing the best care possible to their clients as well as providing support to their caregivers. The office is staffed with workers who are passionate about providing the best care and experience possible to all of our clients and their families.

Sh
Review №5

The entire team was just exceptional. They are very professional, caring and listen to concerns. I would highly recommend them to anyone.

Mi
Review №6

Home Instead Senior Care has been a life saver for my family. With long term care options limited during the Coronavirus pandemic, the caregivers and management have allowed my father to stay home safely and give my mother the caregiving relief that she needs. They have been patient as we have struggled to adapt to the realities of requiring help. The caregivers are very professional and personable. Im really not sure what we would do if we didnt have them helping us.

Ro
Review №7

I hired a companion-care lady from Home Instead for my Alzheimers handicapped wife. It gives me some respite and time to help me sit for a 2 year old grandson. She can drive my wife to some appointments as well as fix hair, go through photo albums, and listen to old music.

JL
Review №8

I was the health power surrogate for the client. My friend lived in Dudley Square and began using Home Instead for daytime care. My friend being in her 90’s soon needed 24 /7 care. Home Instead provided her with this service. The staff always ensured a caregiver would be at the client’s home. All the care givers were very caring people. This client could be difficult sometimes so there were some personality conflicts.Home Instead worked diligently to resolve any issues.After a year, the client had to be moved to Episcopal Church Home . The caregiver who had been with her from the beginning transitioned her to her new surroundings. Her dedication was invaluable..The staff kept me informed. Home Instead is providing a very much needed service. No, not everything is 100% perfect but Home Instead is a professional organization. I would recommend their services.everything is 100% perfect

Bo
Review №9

The ladies that take care of my mommy are so good with her. I would highly recommend choosing Home Instead. They are so professional and have you can tell that they really do care about their clients and that gives me and my family peace of mind.

An
Review №10

I am very thankful for all of the help our caregiver, Juanita Lewis provided for my husband James when he was alive. I cannot say enough great things about the staff at Home Instead and all they did to ensure James was getting the care he needed. I believe they are the reason he was able to live longer due to providing great care.

Ci
Review №11

The staff at Home Instead truly goes above and beyond to ensure that the care provided for their clients and their families meet and exceed expectations. It is rewarding to know how much the caregivers and staff make a difference and improve our clients quality of life with our services. I cannot say enough great things about this company!

Ja
Review №12

My experience as a caregiver working for this amazing company has been positive and enjoyable.The most important quality is Home Instead genuinely care about their employees as much as their clients.Also important is the pleasant office staff and helpful nature they extend to me when I need help.I always feel appreciated by the owners and staff.A great place to trust for your loved ones and employment.

De
Review №13

This company has been taking care of my father and his wife in their apartment for more than a year. They have been highly reliable, patient, caring, and diligent. It is a great relief to have their assistance and it has made it possible for them to live at home, as they strongly desire.

Ge
Review №14

My family and I have been so pleased with the services that were provided for my parents, especially their caregiver, Vivian B. We love Vivian like our own family and couldn’t have kept mother home as long as we did if it weren’t for her. She went above and beyond our expectations. I wish I could give Home Instead 10 stars! We truly were blessed with one of the best caregivers Home Instead has.

Su
Review №15

I am a Nurse Case Manager for Home Instead Senior Care and I really enjoy my job. This is one of the best places to work. Everyone is so caring,supportive and great to work with. I recommend Home Instead to my family and friends.

Be
Review №16

Excellent best describes the care my Father received from Home Instead. Home Instead helped with my Father for over a year from a few hours a day to around the clock in the last weeks he lived. The caregivers were well trained, neat and clean, and gave him tender loving care. It was so comforting to know that my Father looked forward to the caregivers coming each day and that we could leave him alone with them. Having dependable and caring help relieved our family of much stress, especially my Mother. We are so grateful for the compassionate care he received. I highly recommend Home Instead.

Ma
Review №17

We have had several Home Instead caretakers and each have been excellent and professional. I am especially impressed that if there is a change in caretakers for some reason, they will call and let me know. Detailed reports by the caretaker helps me know what understand my Dads daily condition. I highly recommend!

Jo
Review №18

I wanted a part-time job and to do something that would be rewarding too. Becoming a CareGiver for Home Instead was the best move I could have made. I get to work the hours I want and also make a difference in peoples lives. The rewarding part is I have a client or clients that have been matched to suit me personally. That means I have a better chance to bond with the client and that benefits everyone. The Company is the best to work for and the staff is very supportive.

R.
Review №19

Nice and clean area and surroundings. Employees are nice and friendly and helpful. Easy access to the area and easy to get there. Can be seen from the main road and plenty of parking and lots of stores in the area. Reasonable price and very clean and tidy. Come on over and get some help.

Do
Review №20

Pay is good.You want money u have to work hard! Not easy by far, Im there because of the patients. Just dont let them take advantage of you. I didnt. Get them hours believe me.

Ki
Review №21

I cannot say enough good things about the Caregivers at Home Instead Senior Care. They truly give their all for their clients. Several became close family friends while caring for my Father. The office staff was always proactive and responsive to our needs and concerns.

Ka
Review №22

Home Instead is the shining jewel of home care in Louisville! They respond so quickly and their CAREgivers are so compassionate and are supported by a dedicated, loving staff that takes pride in what they do.

Ti
Review №23

Home Insteads Taylorsville Road Location has been very helpful to our family throughout a difficult time period. Weve appreciated their professionalism, continued follow up and more specifically the care giver they recommended for mom. Our experience with the company and individual care giver has been excellent and well continue to use their services in the future.

Pa
Review №24

In all my years of having careers I can honestly say Home Instead will be the place I retire from. I have never had a more fulfilling job both personally and professionally. As an employee I have never been treated better by this company in all its compassion not only for their clients but in making sure I have the tools to perform my job effectively and the tools to grow as a person and become a better employee. If you are seeking employment in the Home healthcare industry and you have the compassion, care and drive to be successful in giving of your time and yourself to another person Home Instead is the place. I knew I found my calling from day 1!

Mi
Review №25

Recently I was invited to take a girls trip and needed someone to look after my Adult Special Needs daughter. My daughter needs total care such as feeding assistance, tolerating and basic activities of daily living. I contacted Home Instead and the Nurse worked diligently with me to get my daughters schedules and routines down pat so that my absence and Home Inteads presence would be as seamless as possible for my daughter.I am pleased to say that Home Instead got it 100% right, even down to the actual Caregivers that meshed with my daughters personality.I now know that I can accept going on a girls trip at anytime since I now have the confidence that Home Instead can lovingly look after my daughters needs.Thanks Home Instead!

He
Review №26

Home Instead recently provided qualified and reliable care for my father for six weeks while he was recovering from an illnesses. They initially arrived on short notice and they were always there as promised. As much as possible, they provided caregivers that he grew to know and that was very comforting. I would definitely recommend Home Instead to others in need of caregivers for their loved ones.

Ga
Review №27

Everyone you sent to the house was very helpful an went out of their way doing chores an helping my mom

Ju
Review №28

I am so thankful for Home Instead for being there when I needed help. I would highly recommend your service to others!

El
Review №29

This service has been a life saver for my aunt who recently suffered from a strep infection and was too weak to care for herself. Round the clock care providers offered her the comfort and safe care she needed during her recuperation. Caregivers can be trusted and management attends to all additional needs.

ma
Review №30

I have worked at this company for close to 10 years and the hours I have requested have been provided on a consistent basis. This type of work can be very rewarding and fulfilled my desire to help people.

Kr
Review №31

Home Instead, especially Lynn and Regina have been FANTASTIC! Dealing with a grandpa recently being diagnosed with CHF and having Dementia is not an easy thing to swallow. Weve felt heard through the entire process and have had to make some difficult decisions, but having the guidance and support of Home Instead has helped us navigate easier through this tough process. There were times we needed immediate assistance and Home Insteads staff were able to accommodate any situation thrown at them. We could not have done this without them and truly appreciate all theyve done for us!

T
Review №32

I love working for Home Instead, they take good care of their clients and are very supportive of their employees.. Give you the tools and training you need to succeed. Its very rewarding & makes you feel good to help elderly. I worked alot of places by far this is one of my favs..

Ju
Review №33

The staff is well trained. When a caregiver is off they are very good about finding a replacement. I like nurses being involved in planning.

Lu
Review №34

I worked for them and still work for them. This is the best place to take your loved ones their very caring. I rate them 10/10

Mi
Review №35

My name is Mike and my grandfather is entering his final time here on earth after 95 years. After a 13 day stay in the ICU it was time to move him to his final resting place. His request was to finish his time at his home since 1953. After 2 days it became very apparent his wish could not be fulfilled by family due to the amount of 24 hour care that was needed. I began my research with friends who had experience within home care. A few names were discussed but the service from one company continue to surface. Those discussions lead me to Home Instead Senior Care. My first call to their contact information was answered by Becky Beanblossom. She was kind, considerate and professional in the discussions I was having in a very trying time with an urgency to have needs met for my grandfather. Becky quickly worked with me during the New Years Eve holiday to format a plan to get a nurse in to access my grandfather and to formulate an action plan. Unfortunately, due to my grandfathers health we needed to move him to an impatient facility. After getting my grandfather settled I called back to Home Instead the next morning to advise that I needed to cancel the appointment and would no longer need their services. Being a professional working in a high demand environment like most experiences I figured it would be a quick call and off to the next patient. My phone call again was greeted on the first call and I explained my situation and they recommended that I speak with Becky again to cancel what was in the works. Becky Beanblossum spent time with me and again was kind, thoughtful and insightful while being more concerned about me, my family and my grandfather than moving onto the next patient that would generate income. If you are looking for a professional care giving team that puts you and your beloved family member first I highly recommend you interview them and others and compare the diffference. Thank you Becky for your time and will be a voice for those in the community. Your kind words hit at the right time after many days of mental stress.Good eveningMike

El
Review №36

The best feature of Home Instead is the caregivers compassion. Anyone can perform care tasks, but not everyone can convey compassion to the client and his/her family.

Se
Review №37

I love this company. The entire team was awesome.

Ke
Review №38

Home Instead Senior Care is the best non-medical home care company around. They are responsive and reliable and always give great care!

Sh
Review №39

I used to work here, even though I can’t be rehired I’d recommend this care to anyone. They really care about the customers AND the employees, you can rarely say that about any job.

Ja
Review №40

Home Instead provided a fantastically quick response to our sudden need for assistance.We are very happy with their service and personnel.

Ar
Review №41

HISC has been a vessel for me in continuing the legacy of moms love and care for people in her past profession of Nursing. From my application and interview I felt HISC was a right fit for me to share the Love! On the job, my ongoing clients are great and picking up additional shifts and meeting new clients just keeps getting better! My family has comfort that the staff of HISC are there to assist at the drop of a phone call when I am on shift and taking time off or vacation time to spend with family. HISC has been such a fantastic fit in my life, looking forward to many years as being part of HISC family! 😍

Ja
Review №42

I am an employee at Home Instead and cant say enough good things. The owners truly care about their clients and employees.

4b
Review №43

Great office staff, very courteous! Great place to work!

Ry
Review №44

Absolutely the worst experience trying to find care for my mother. Cannot believe anyone would ever choose them for Senior Care because they dont care at all.

Zu
Review №45

Home Instead Senior Care Louisville is a great place to work ! I would recommend it to a friends !

Te
Review №46

Home Instead is a great company with care givers that really care!

Yo
Review №47

Poor management and extremely unprofessional. No senior citizen should be trusted with this company.

Li
Review №48

They are rude and will not hear you out!

Ka
Review №49

IF YOU NEED HELP, CALL ON USE

Sa
Review №50

Wonderful company to work for

Hu
Review №51

Wellness

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14 Photos
51 Comments
4.4 Rating
  • Address:4101 Taylorsville Rd UNIT 200, Louisville, KY 40220, United States
  • Site:https://homeinstead.com/269?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 502-515-9515
Categories
  • Social services organization
  • Home help
  • Home help service agency
  • Aged care
  • Home health care service
  • Transportation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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