I had Louisville Glass do a sliding shower door in my newly finished basement bathroom. I loved it, so I also had them replace our master bathroom shower glass and re-screen our patio sliding door. Each interaction and transaction was smooth. The installers were fast, polite, and did a great job. Plus they cleaned up?! Good luck finding any contractor that checks all those boxes.
Called to schedule glass shower install. Came out to measure, never heard back from them even after I made numerous attempts to schedule the install. Very unprofessional.
Purchased replacement double pane window glass,multiple times. Excellent experience and fair prices. Always helpful when I’ve had questions.
I loved working here I miss it from time to time
Louisville Glass is a great business. I have used them on 3 different occasions for custom work. They are professional, do quality work in a timely fashion and dont charge an arm and a leg. I will gladly use them for future work!!!
I had a fast, simple and helpful ballpark estimate over the phone with Louisville Glass. We didnt wind up choosing them in the end, but I did want to call out the consultative approach -- he asked many questions about our window and seems to know his stuff. Far more than most service providers. Im sure well do business with them down the road.
Louisville Glass is wonderful to work with! They are professional and caring during the entire process. Im very pleased with the quality of work they produce, from their sales to install. When it comes to warranty they will stand behind their products they sell. I would recommend them to anyone!!
Top quality work, reasonable prices, and professional attitudes. Have used Louisville Glass for a number of projects in multiple houses now and wouldnt think of going anywhere else.Theyve even been so kind as to have a technician come fix an alignment issue with a glass shower door that was installed by my builder (not them!) and did it free of charge. Would definitely recommend them!!
I may live many miles away. Chris gave me solid advice and a solution on mounting some glass. Semi permanent at that. When it came time to remove it, the contractors had a very difficult time. The contractor said they will start to mount glass like this.
Walked in today to get a piece of glass cut. I had my estimate, expert opinion, and glass within a few minutes. The glass was wrapped up and walked out to my car. I was very pleased with the service and product provided and happy to support a small business in our community.
I was really impressed with the service I received today! I got some good advice and free brackets and tape to help me with my shelving project. I would strongly recommend this business.
I stopped by to have a piece of glass cut. A gentlemen named Chris helped me. He was so helpful and nice. The customer service was amazing! Will most definitely return for any glass needs!!!!
Louisville Glass does amazing work and they have great customer service. I would highly recommend them to anyone looking for new shower doors or mirrors! We used them for my parents frameless shower doors and it came out perfect!
I have used Louisville Glass for a couple of projects and I am always very happy with the results. My latest project had a few hiccups (not from them!) and they saved the day. I think Chris does a great job of customer service.
Never do business with them, tell you one thing and do another, terrible customer service. I had a issue and my sister had them bid mirrors and they were a 1000.00 higher than other bids. Save money and headaches and do business with someone else. Would give them a 0 if possible.
I had the best experience with the folks at Louisville Glass today. They were warm and helpful. Service was fast, precise and efficient. I will buy from them again in a heartbeat.
Recently had some screen work done for my home windows. Professional team with an inviting atmosphere. Friendly and helpful.
Great glass company, I use these guys and send my customers here whenever the need arises.
Louisville Glass is awesome, great service, fair prices, they get it done right and fast!!!!
If I could give less than one star, I would! Now I understand why this company has bad ratings - called for customer service on their work and they were incredibly rude. Will NEVER do business with these people nor will I recommend them.
DO NOT BUY FROM THIS COMPANY. They have the worst customer service I have ever experienced. Their voicemail does not work, their email does not work, they do not answer the phone during business hours. They lose appointments, show up late, screw up and order the wrong glass, and then CURSED me out for simple alerting them to the fact that their voicemail was broken. Completely unprofessional. Please save yourself the time and pick someone else.
Fantastic service, high quality work and the best attention to detail! Would recommend for sure!
Awful, awful, awful. This was the rudest customer service I have ever had. While attempting to take care of an issue in a calm and professional manner that was partially my fault and partially theirs, the manager immediately became defensive, made rude comments, then said if you would stop talking I would try to make you a deal. We dont call people when their orders are done. Why didnt you call me? I let them know that I would rather lose my large piece of mirror and take my business elsewhere. Not worth dealing with them again.
Personable staff and quality work, will definitely be using them again in the future!
Family owned and professional! Thanks for doing an amazing job!
I used these guys for a couple separate bathroom remodels. High quality work at a reasonable price...and they stand behind their product.
They refused to repair my window because it was unpleasant. They did not want to go up in my attic because it was insulated and they didnt want to get itchy. I found them totally unprofessional.
Rude, unprofessional, sloppy work with no attention to detail. Stay away
Fine Company does the Job