If I could give this place more stars, I would! I was a walk in, got serviced within a few minutes, and had an amazing nail tech, Lynn, take off my gel nails. She was super sweet and positive throughout the process, always making sure I was comfortable and happy. I received many sweet compliments from her and she seemed like she just really enjoyed her job. The nails were removed with no issue and look great! I will definitely come back!
Good service. The woman who did my nails took her time and they turned out really well. Great experience would recommend
They were short staffed when I came in for my pedicure appointment, but they were so accommodating and sweet. Everything took longer than usual and they kept apologizing to all the customers. I sat in a nice massage chair for longer than I would have so I certainly didnt mind! My feet look great! The staff are so wonderful! Come get your nails done here! Support small businesses!
I normally don’t post reviews however the level of service I received from Lyn transcended my expectations. Not only was she personable but she took the time to establish a relationship with all of her clients. Everyone is clean, thorough, and Professional. Although I only got a basic manicure and pedicure it came out exceptionally well. Highly recommended and will definitely be back.
Walked in and was immediately spoken to very rudely. The white girl with the brown hair working was snappy and rude, we couldn’t even tell them what we wanted before she snapped at us to immediately wash our hands and if we had an appointment in a very condescending manner. I have no problem wearing a mask and am also fully vaccinated, however when she immediately came at me to put on a mask before I could even get all the way through the door, it definitely turned me off. Will not be coming back and would recommend hiring some friendlier and more welcoming staff.
First time back since pandemic lockdown. I was needlessly anxious heading in, the technicians were very friendly and kind, even remembered me. Made my day! So pleased with my pedicure. Quality work every single time I am here. My feet look and feel amazing! Very professional and welcoming. I will be back again and again!
When here be cause they have 4.5 stars. It did not disappoint. The nail tech took her time and gave me alot of personal attention. The manager came and introduced herself. I will be back definitely
I called this nail salon to ask about my father getting a pedicure. He just got out of the hospital from a long stay due to a stroke and his feet were in pretty bad shape! The owner was so kind and said I could bring him in. Upon arrival, they were so kind. They didn’t make him feel bad and they gave him amazing care. Other places had turned him down. There is still good in the world and this did not go unnoticed! Thank you to the amazing staff! If I lived in Louisville, I would come here!
I always love going here. They are always so nice and no matter who I see they give the best service!
If you are a busy person and need services to start and end on time this place is not for you. Appointment was at 6 and finished at 7:52. I only got a basic manicure and pedicure. Also, they talk badly about some of their customers behind their back and it can be uncomfortable. Salon is not well ventilated so if you have any breathing concerns or are pregnant, its best to avoid.
I’ve been here 3 times and each time has been progressively worse each time. I went in for a deluxe pedicure today, I asked for my toes to not be cut down & with a French tip. My toe nails were cut down and the left one is bleeding and irritated, as well as the French tip being uneven and awful. I had them remove the polish and asked to leave. During my pedicure another young woman came in and left due to the rude atmosphere. She left a one star review as well and another nail tech came over and started talking about it which also made me very uncomfortable. They were extremely unprofessional and unwelcoming. Worst experience I’ve ever had at a nail salon.
Experience was horrible!! After getting my nails done one broke the next day. Then after trying to give them another chance because they were busy the day I went. So I asked them could they fix my nail they said it would be an hour and hour and a half for them to get to my nail fixed. Like what?! Over this place worst nail shop I’ve ever been to in my life! If I could give zero stars I would.
Kenny is nice and has a great personality. My repair nail broke the next day but maybe the powder wasnt thick enough. I didnt get a pedicure but the customers seemed happy with the work performed.
Absolutely the best salon Ive been to. I highly recommend this place.
Andrea, Lynn, Phoenix, and the entire crew Rock. Always kind, fast, and do a great job. My mom and I go nowhere else unless absolutely necessary.
Lynn is so sweet.. she makes you wanna come back. 🥰💕
Great place great job The Best stylish I would tell everyone to Hillary At Them I Always Tip Thank you Guys Are awesome
Okay I come here every 3 weeks and always satisfied with my hands and feet love the atmosphere and is a very beautiful shot
I came from 30min away because I saw that this shop opens at 9am. As soon as I walked in he asked do I have a mask rudely and do I have an appointment rudely that made me feel uncomfortableThen he said can u come later rudely wanted a Mani and Pedi he said no one can help you ....if he talked with a little more respect everything wouldve been ok he needs to work on how he communicates.
I love the ladies and gents ‼️‼️. I found my new home 🥰. Very professional. Got me in fast(came as a walk in). My nails were done before my feet. 😁. I love coming here. I’m in and out
Service great! My nails are exactly how I want! And the price is very very reasonable!
I had a WONDERFUL experience here and loved my nails. Drew and Angela were so much fun and made customers feel so comfortable. Definitely coming back!
Wonderful nail salon! I scheduled an appointment through yelp, and received an instant reply about the Date/time I requested. (I messaged them on a Saturday night and asked for a Tuesday evening appointment)Upon entering the salon, I signed in - was greeted by lyn and chose a color for my toes. I was immediately seated for my deluxe pedi.My deluxe pedi took around 30mins (which I loved) the orange scrub that was used - smelled phenomenal.They also offer complimentary water, and I was given a pamphlet with pricing .I had a short wait to get my nails done, because Lyn and the others had customers. So I waited about 10 mins - while doing so I decided to figure out the massage features on the pedi chairs . (Very relaxing )Once it was my turn for nails, I explained to lyn exactly what I wanted - and she agreed it would look nice. I wanted black coffin shaped nails with some pink. (With gel) She listened well, and was very good at conversation. She’s a genuinely nice person with a great nail salon.I’m very glad I found this nail salon, and I can’t wait to go back. Lyn was so inviting, and her salon is clean, organized and everyone who works there is very polite.I highly recommend you give this salon a chance if you’re in the area
I paid for a horrible dipping job. Not going back again. I gave them a couple of chances, but the nails I do myself at home turned out better than what they did to mine. Please don’t waste your money.
I decided to try this place after reading google reviews and i was very disappointed. Worst manicure Ive ever had. Lin was nice however my nails was terrible and over priced. My friend went with me and her nails was worse then mine.
Andrea did an AMAZING job on both my manicure and pedicure!!! I got gel polish with a matte top coat on my manicure and regular polish with matte top coat on my pedicure. She helped me pick out a specific color I was looking for and was super nice the entire time. She also had a great eye for detail and took the time to really go above and beyond with the care and style. There was one issue with the matte top coat, but they fixed it immediately and they were very friendly about it. I absolutely love Andrea and this place! Will never go anywhere else in town.
Over priced for the job they do. I got matte green and the matte wore off w in two days. The tech didn’t do a good job on my nails. They look like platypus tails. I had to file them more when I got home cause she couldn’t see the problem w them. Not to mention I’d been in the chair for almost two hours. I would of went back to have them fixed but if the matte wore off the first time it’s not gonna last the second time. They were really friendly and clean, just wasn’t happy with the work.
Lin And Phoenix are amazing. They are very sweet, and they do their very best to give you exactly what you want. I absolutely love my nails each time I get them down there. I would recommend 100% of the time.
First time at this nail salon and it was great. I had gotten the chrome nails. The owner makes sure she speaks to everybody and staff is friendly. Very clean establishment.
Lin was so so sweet and the best nail technician I’ve ever had. She took her time and did a beautiful ombré acrylic set for me. The place was clean and everyone was so kind and made you feel so welcome. I appreciate Lin so much! I definitely recommend this salon out of dozens I’ve been to. Best and most affordable nail salon in Louisville with the best staff!
We were greeted right away and Lyn was VERY sweet. She did a great job on my nails and the girl that did my daughters nails did amazing! We will definately be back.
Louisville Nail and Spa is my favorite place to get my nails done! I have been a client of Lins for 5+ yrs. The salon is clean and offers a friendly atmosphere where you can get top designs.The technicians are artists and take time to understand your style. I normally get gel polish with a design that lasts 3-4 wks!! I recommend treating yourself to a Louisville Nail and Spa experience!!
They are pretty awesome... first time.. and I had Ashley... she didnt seem like she wanted to be there... but the work was awesome. Second time around..I had some guy that I think was new. Ill be asking for ANYBODY ELSE next time 😜
I came here for the first time and it definitely will not be the last. Phoenix did a superb job and is so friendly and helpful. I highly recommend.
I was not happy with this place. I was charged $55 for my nails (acrylics) which in my opinion is way too high (Ive had them done for $35-$40 elsewhere). The lady kept trying to get me to do more things and charge me close to $80 even though I kept telling her I didnt want any of those things. She then refused to talk to me and had a sour look on her face the whole time. She cut FIVE of my fingers to the point I had to get up and wash my hands from bleeding. She also gave me the wrong color then went looking for the color I asked for and said they didnt have it after I was told they did. She even got the polish on my HANDS! Not just my fingers but my actual hands... Needles to say I will not be going back there and I dont recommend this place to anyone!!! 😒
Ive found my new nail salon! I loved this place. They are super friendly and the prices are very reasonable. I didnt get the guys name but he was fast but not rushed. I went during my lunch break for a fill-in and came out with gorgeous nails! Very recommended.
This is hands down my favorite nail salon! I have been to several around Louisville and always seem disappointed afterwards, either with the service, my nail work, or both. It only took one visit here to know I found my new nail salon! The staff is fantastic and each time they do an amazing job. Lynn is so sweet and you can tell she really loves doing what she does! Highly recommend!
Great nail salon! Phinx and Lin are amazing nail techs and always go the extra mile. Thanks for the awesome service and experience!
The owner is very nice, polite and professional. I love this salon.
They do a great job every time I get my nails done and they are very friendly!
I loved this place. It was my 1st time going, and I will definitely be back. Ask for Phoenix he did my nails and slayed them to the Gods. AND that message he gave my hands OMG.....
Super nice and talented staff. Did not over inflat the service prices like Dixie Spa and Nails.
My daughter-in-law & I went February 3rd, it was are first time being there & we will go back. Excellent customer service & our nails looked absolutely Beautiful!! I would recommend this nail salon to everyone!! This is for sure our new nail place!! Thank you again for GREAT SERVICE & MAKING US FEEL SO COMFORTABLE & FOR OUR AMAZING NAILS!!!
Great place. Two friends and I went there, prices are very reasonable. I’ve been to nail places in the area before, and this one is by far my favorite. We were offered waters while we chose our colors, and when we had questions, they helped us. After two of us were done, they let us watch our other friend and even offered us chocolate. I don’t get my nails done often, but when I do, this is my go to place
Amazing nails, unforgettable customer service and wonderful atmosphere. I couldn’t be happier with my experience here. The prices are great and the quality is unbeatable.
I absolutely love this place! Every time I go there, I get amazing service and gel nails that last for weeks! My nails are very brittle and most of the time, a manicure barely lasts me 10 days. Since I have been visiting this salon, my manicure lasts nearly a month! Yes, the nails grow out and what not but they don’t chip! Absolutely amazing!
Louisville Nails is one of the best in Louisville. Ive been getting my nails done here for over 2 years. The owner, Len, is the best at making one feel welcome, and comfortable. Your satisfaction is her main concern. Staff is friendly and kind, and technically proficient. I highly recommend Louisville Nails to anyone looking for a great nail salon, Im so grateful that I found them.
The staff was absolutely amazing especially A young girl whose name I don’t know but I think she might be the owner her and her husband the only reason I’m rating it at three is because the paint job was awful they offered to repaint them but I just was like no and it’s funny I’m from Illinois and I will drive 10 hours round-trip just to go up to my old nail place because they are amazing but I will give this place another shotI just don’t want the same lady that I had
First timer but this is the BEST set I’ve had in months, the BEST salon I’ve been to in months, everyone is very friendly, the owner was very very sweet and welcoming and my nail tech was the bomb, definitely will keep going back!!!
I actually left another salon across from my apartment to drive 15 minutes to Louisville Nails & Spa because Lin and Phoenix are so great! They clearly care so much about what they do and pay such close attention to every little detail when they do your nails or a pedicure even if a customer is waiting or they have been there for twelve hours. The prices are great and their work always lasts forever! At other salons, I’ve found in rude when nail technicians communicate with one another in other languages but I’ve never heard them do that to customers in the three years I’ve been coming to them. They really talk to you and see you as a person rather than a customer. This spa is nice in comparison to others. The massage chairs are great and Lin always lets me sit in them as I wait for friends even if I’m not getting a pedicure, ha. They also offer you water and candy. I love the designs they do and they have so many colors both gel and regular polish. I’m constantly bringing friends here and they all never go anywhere else after. I love this place! Definitely go!
Today was my first time at Louisville Nails and Spa and it was by far the best experience Ive ever had at a nail salon! I love my nails! Lin took her time and made sure they were perfect. She and all of her nail techs are so friendly and welcoming. They even give their clients bottled water and chocolate! 😊 I can tell that Lin truly appreciates her clients and goes above and beyond to make them happy. I felt right at home and will definitely be back!
My nails are so cute!!very busy but worth the wait
GREAT SERVICE! Extremely customer friendly! Their hospitality is great! Lynn offered water, chocolates etc. I also received a quick massage while waiting on my nails to dry 😊My Mom and I got our nails done and they look fantastic! I would definitely recommend this salon to everyone! Thank you for such great customer service ❤️
Absolutely amazing! My mom and I came in to town for the Bruno Mars concert and wanted to get manicures and pedicures together. I made appointments at this location. Our expectations were definitely exceeded. Phoenix and Kenny did our nails and they were perfect!!! They took their time, made conversation, and made us feel truly welcomed. They are both perfectionists and did such a wonderful job. Ive never liked how my nails turn out but this time they were truly amazing. We are from Nashville, TN and are even planning to make the drive just to get our nails done here. I would recommend this location to anyone. The prices were really good as well!!
My friend and I decided to drop in today to get pedicures. We were automatically greeted and taken back. The atmosphere is absolutely incredible, the workers are so friendly, price is perfect, and the job is wonderful. Highly recommend.
Never going back
Another beautiful job by Lin! I’m now hooked on dip for my natural nails. Lasts 4 weeks and never chipped. Had to get new color because my nails grow so fast. Sparkly red just in time for the Christmas season!
Lynn the owner is such a sweetheart and has mad skill.Ii had Bill, and he was just so nice and personable. Everyone there is just so kind and helpful. they tended to everyones needs and answered any questions. the prices werent bad at all. I can totally see myself coming back with my girls.
Rude soon as I walk in. I left before I could even pick out the color i wanted. Not the way you talk to your customers. I wont go back
Great service and friendly staff. Owner was really attentive to all the customers and ensured everyone was getting good service. When I return to Louisville I will be back.
Awesome experience! I just love this place. The owner is a doll. My nails look fabulous! We brought our bridal party here and were treated like super stars. It’s a must visit!
I had a great experience here! I called in the morning and got an appt for that evening. They made appts a priority and were super friendly. I got acrylic tips and love them! I loved my technician Lynn! She made me feel like family, was fun, and did a great job!
I flew into Louisville for the Derby. I needed to find a salon last minute to fix and re-do my nails. This salon wasn’t close to where I was staying downtown (about 10-15 min), but they were so accommodating over the phone & able to get me in when I needed. All the other salons I had called were telling me at least a three hour wait.Bill helped me fix my nails and suggested the best way to go so that they would be low maintenance in the future. I appreciated that. He took his time and was very detailed- making sure every nail was stripped of any fuzz or bumps. He did an amazing job and my nails turned out EXACTLY how I wanted!Every person I spoke with at the salon was very friendly and nice. I truly appreciate their kindness and ability to get me in when I wanted to come in. I highly recommend this salon, you won’t be disappointed!Thank you!
Excellent service. The owner Lynn is fabulous and did an amazing job on my nails. I will definitely be coming back in two weeks!
I literally googled nail salons open on Sundays and i just so happen to be up the street.. Let’s just say I’m glad i decided to go my nails looked amazing. I didn’t get to post my nails but they looked amazing i will definitely be back.4/1/19For some reason i cant write a new review. SO my first experience was great as you can see i have even been back several times twice i have made an appointment whhhy make an appointment when you still will be in for hours? i literally spent my WHOLE DAY in this place. mind you this is my second time going and my tech has been out sick. That part i dont mind but you ask for our phone numbers so i feel you should have at least given a curiosity call saying my tech has called in sick and given us the option to either still come or reschedule. I had my child with me so of course i didnt want to crush her feelings so i stayed once i came and you told me my tech wasnt working today. the tech who did my nails DOES not know what he is doing my Real nail broke literally the next day. You think i want to keep spending 100+ in your establishment to have to turn around and pay someone else to do my nails?? and the tech who did my pedicure was beyond slow.. I truly cannot return and thats really disappointing.
It was very comfortable and the staff made us feel welcome. They did a great job on my toes!
This is the best place I have ever had my nails done. After having bad experience after bad experience I stopped having my nails done... till I found Lin at Louisville nails and spa. I have been coming here every three weeks for a year and a half. Every person in the salon is so nice, they always remember my name and what I’m doing in my life. They have even called to check on me! Sometimes you want to go where everybody knows your name!Speaking of Cheers, I’m a craft bartender. My hands are constantly in cleaning chemicals, hot water, high proof alcohol, and fresh citrus, and I have never had a chip or a break. Highly recommend for a relaxing, attentive, friendly, and creative experience 💙
Coming here was my first experience at a nail salon/spa. I was nervous at first, but the staff made me feel welcome and were so nice and knowledgeable. My nails look and feel great! :) I would recommend this salon to everyone looking for great nails and a fun time!
Louisville Nails and Spa is the best nail shop I have ever been in, it is conveniently located. The shop is very clean and very nice. Lin and her staff are the best. Always prompt service and very friendly!
Linn the owner has been doing my natural nails for over 7 years. She cares about the health of my nails! She is the sweetest nail tech Ive ever had. She and the rest of her staff Rock! !!
DON’T GO HERE! Horrible pedicure & customer service! You normally can’t mess a basic pedicure up but this place definitely did! One lady did a poor job on the pedicure alone & when it came time to polish, it looked like my toddler niece polished my nails. After complaining, the salon owner advised that they were short staffed and another guy would fix for me. I’m not sure what that had to do with a poor pedicure & polish. I was there for 3 hours when I originally signed in for a pedicure & dip powder set. After that poor pedicure, I opted not to get my nails done. The guy did a better job polishing my toenails but did not last a week.
Terrible. The fact that they don’t have their gel polish on display and just a mess everywhere was the first red flag. Then they took over an hour to finish my friends fill in I didnt even have time at that point to get mine done. They clearly do not clean their salon regularly either. The floors were disgusting as well as the nail stations. I’m pretty thankful I didn’t let them do my nails.
I visited this location one time and the older gentleman who works in the shop was my nail tech. He was very kind as well as the other staff but he did a terrible job. The first red flag was how long it took him to do a fill in, and six days after getting my fill in there two of my nails had broken off and it looked so bad as a result of that and the grow out. I just took them all off and I was easily able to do that myself because the job was done so poor they were all pretty loose. They totally ripped me off and I will never visit this location again unless Im given a specific recommendation to a person within the shop and I still may not go at that time. I am extremely disappointed by their work it was a total waste of my hard earned money!
I’m a very patient person but they take FOREVER. On one visit you could still see my nails under the polish. I did not complain but the next trip the guy who did my toes had a very hard time shaping them. He acted like he had never done nails before. When he polished them he got red polish everywhere! My toe nails were clumped and honestly looked like a 3 year old did them. Another worker walked by and was shocked at how badly he was doing. Someone else had to redo them, which took even longer. I talked to the manager to let her know that he may need more training. She was nice but said that he was fine and he would be better with more practice on clients. It’s not okay to work with clients if you are not ready. I will never go back.
I went there for the first time Friday and really enjoyed my experience. I got my nails done for a Quinceañera on Saturday and the color made me look very good. However, one of my nails did break as I was getting out of the car to walk into the party but I think that was more of my own fault than anything else, I would love to get it fixed but Im not sure what it would cost.
I picked Louisville Nails and Spa based on a Google search, knowing it was a gamble to go there without a word of mouth referral. Lynn and her staff took great care of me and I am super happy with my acrylic nails. I’ve already been back for a fill in and another round of polish. Very happy, and will be going back! Thank you!
Had a great time as always! I enjoying seeing smiling happy faces. I love coming in and getting pampered offered water and waited on at the same time. Love how everything works and I can sit in a massage chair and wait a few minutes if need be while someone finishes up. Love the atmosphere and the music. Its very uo to date and kept up nicely. They do a fantastic job! Always making sure clients are pleased! I leave with a smile on my face every time.
I love this salon. Its so clean, the chairs are new and comfortable, it is well-ventilated, the music is good and there are so many nice colors to choose from. I have been going to Lin for awhile; she used to work at La Perla. She is the best manicurist Ive ever met. She is talented (really an artist), thorough, professional and always willing to try something new. Her gel manicures last forever and never (literally not at all) chip. She is fun to talk with, hard-working and smart. The other technicians are very talented as well and everyone is nice and courteous. Come support this local business!
Phinx did amazing with my nails. He paid such close attention to detail. This is the most amazing they have ever looked. Great conversation. Clean store and great atmosphere. :) VERY pleased.
Great job on my nails. Very friendly.
I love my nails. Lynn is the best! She is a wonderful person. Great conversation I learned a lot from her!
Best nail spa in Louisville. Highly recommended, great facility for pampering. They treat you like family and are very down to earth. I wish I could give more stars.