We had such a great experience with Highland Hardwood! We renovated a home and were on a tight turnaround. They made us feel valued, listened to our concerns, etc. They fixed mistakes that a previous company had done and installed the rest of the hardwood for us and the work was beautiful. Theyre truly the best in KY (and thats coming from someone who is extremely picky). Highly recommend them for your next project!
We are incredibly pleased with the flooring installation and refinishing that Highland Hardwoods team delivered. We provided 100-yr old wood that I knew was in good shape but uncertain of how it would ultimately look. Each crew member on-site was very friendly, professional, and efficient. The job took a total of 5 days (including the return trips for coating to be applied, dried, and re-applied, for a total of 3 coats) but after the first few stages I had full trust that they were going to make this floor look great. For anyone considering investing in their home, this is a company you can trust to do their very best at making your vision a reality. And one day when we get around to reviving the existing floors that were already in the house, we will be calling them to come back! Thanks again to the whole team and fantastic job!
This is the first time I have had floors refinished. The team at Highland Hardwood were exceptional. They took time to educate me, gave me options and checked in with me throughout the process. Mark is a true professional, Knowledgeable and focused on client satisfaction. Joe & Daniel, the teammates that did the work were exceptional. They take great pride in their work, detail oriented and kept me updated at every turn.They were timely too! I highly recommend Highland Hardwood for your flooring needs! They won’t disappoint.Tom Culliton
We had the carpet in our living room replaced with the same type of oak hardwood flooring that we have in our dining room, kitchen, and foyer that are adjacent to the living room. The newly installed floor was then finished and the other rooms were all refinished to match.The floors all look amazing and match perfectly even though the original hardwood floor is 15+ years old. They interlocked the newly installed boards in the living room with the original wood boards in the kitchen and foyer where the carpeting used to start. You’re not able to tell at all that the new floor in the living room is any different than the flooring in the other rooms. With the floors all refinished everything looks completely new and like it was all put down at the same time.The work crews they sent were great and very professional. You can tell they have a ton of experience and do excellent work. I’m very impressed with them and completely happy with how my floors turned out.I would recommend Highland Hardwood Flooring to anyone.Thanks!
My floors look gorgeous and I had a very good customer service experience as well. Mark and team were knowledgable, professional, on time, courteous and helpful. I just bought a 1939 Highlands home with original (but neglected) red oak original floors. One of the realtors (who owns a restored house on St James and super picky) recommended Highland Hardwood as the only business to deal with and I agree. The detail is in the prep which was superb. The sanding and buffing process was meticulous and the finished look shows very well as a result. The clean up and post service was also very good. Mark and team offered to do a snag list that I didnt really even see on the steps so I really appreciated the attention to detail. They also have a showroom where stain colors and final finish gloss levels can be selected which I found really helpful. They answered my endless list of questions as well which was also very appreciated. Highly recommend
This company did an awesome job on our floor. Their showroom is amazing. Everyone we came in to contact with from this company was knowledgeable, professional and polite. We highly recommend this company.
After posting the below review the owner, Daniel, called and said he wanted to make my floors right. I was in the middle of a large bath and closet remodel so Highland coordinated with my remodel contractor to finish some new floor areas as well as refinish the work he originally did. The final product looks great. He even blended in some spots in the kitchen where my new cabinets did not cover the floor the same as the old ones. Thanks for making this right Daniel.I know these guys are suppose to be good but I did not have a good experience. Spent $12,000 to have our floors refinished and they are of different gloss levels in some areas. The process with our foreman was frustrating as he called over and over about the same questions and then still did not do the work correctly or with any level of quality. Asked them to come back out after all the work was done and they blew me off. Not good.
Great job installing new floor and refinishing my older floors. Top quality! Highly recommend!!
This company communicated quickly and kindly with a misunderstanding about another company. They are so nice professional!
I really cant imagine a better company to work with. They were reasonably priced, arrived when they said they would, and most importantly did great work. Michael and team went above and beyond. After the first day on site, I knew that my floors were going to turn out great. My house is over 100 years old and theres a lot of hardwood on multiple floors. They restored most and laid new matching hardwood in the kitchen area. It turned out great. I highly recommend this company!
We love our floors. Every craftsman that Highland sent out - Joe, Matt, Brett - all did excellent work, with great attention to detail. Josh, the operations manager was also wonderful to work with - he was knowledgeable and professional, responsive to my questions, and quick to help with any issues. I also appreciated the advice on how to properly care for my beautiful floors after they were finished, and the attention to detail given during the final walk-through. Thank you!
These guys are so great to work with!! I highly recommend them to anyone needing floor work done. They did a beautiful job on our old parquet floors. Very caring and meticulous, I truly appreciate their quality and honesty.
Great job and we are very impressed with the results. The crew was professional, on time, hard working, and within their time schedule. We conducted a walk through after the first coat and they addressed all of our minor concerns. The owners stopped by to check on things and during the final walk through gave us some expert advice on maintaining the product. Class act.
I CANNOT express how satisfied I am with Daniel and the employees at Highland Hardwood Flooring!!Daniel came over twice so I was completely aware of what would be going on before they began the job. I was nervous due to the sentimental value of the old family house that I am moving into and renovating.It has the original floors from 1906. They were in need of repairs also other than just having them refinished. They were actually able to recycle some of the wood from the attic floor boards to keep everything original. The price was extremely fair as well!I would and WILL RECOMMEND them to anyone who wants their hardwood to look AMAZING! THANKS AGAIN!!!
Best flooring company in Louisville! I originally reached out to Highland Hardwood Flooring in 2013 for help with my first property that was a fixer upper in Old Louisville. Portions of the original hardwood floors were covered over with laminate flooring and all of the original floors were in pretty bad shape with stains and signs of previous sanding that was done incorrectly. Highland Hardwood Flooring came in and completely transformed my place bringing the original hardwood floors back to life. They patched pieces of missing floor that matched exactly and stained the floors to go with the look I wanted in my place. I loved what they did then and the floors still look amazing today!After having such a great experience with Highland Hardwood Flooring with my condo they were the first and only company I would call to help me out professionally. My company owns a suite at UofL Cardinal Stadium and it was way overdue for an update. With only 2 weeks to the first football game, Daniel Holyfield (the owner), came out and provided us with some great (and affordable) options for new floors. His crew came in and handled the task of ripping up carpet that had been down since 1998 and padding that was completely glued to the entire floor. They tackled the issue of a big electrical conduit running across the middle of the floor (which is not ideal when you want smooth flooring without any humps/bumps) and we ended up with beautiful new floors just in time for kickoff. Our team could not be more pleased with how the suite turned out and, in my opinion, the most important piece was the floors!Daniel and his team are professional, dependable, very skilled at what they do and are just great people overall! If you are looking for new flooring for your home or business I highly recommend Highland Hardwood Flooring!
Wonderful experience with Highland. Everyone was professional, and Josh, Steve and crew were conscientious and detail oriented in our home.
I love the way this business operates. They were very responsive to my need to get my floors done in the apartment I rent on a tight time frame. Josh was the project manager and was always one step ahead of me. And Alex did a fabulous job on the floors. They will always make return trips to make sure you are happy. Thank you so much.
Highland Hardwood were really great to work with, and did a very nice job refinishing our old red oak floors. The communication, scheduling and cleanup after the work was all very professional, and the floors look fantastic.There were a couple spots in the floor that we were not satisfied with at first, and they had a person out the same day I emailed them. He fixed the issue and made the floors look perfect.Their estimate was reasonable, and the cost was well worth it for the quality of work. Id highly recommend this company!
I hired Highland Hardwoods after a few different recommendations. I made the decision to go with pre-finished hardwoods because I did not want the wait and the mess associated with finish on site floors. One week before my install was to start (and about 2 months after the order was placed for my floors) I was informed there were no prefinished floors to ship and I could either choose something that was in stock (that may not match) or I could go with finish on site (Thanks COVID). In order to keep the job on track I opted for the more expensive, messy option of finish on-site floors. At that point, I would have loved an in-person consult to lay out the poly options - oil vs. water - (and if the fumes, etc. were toxic/should I move out, etc.) and what I was going to experience and expect for the next few weeks (cure times, etc.). I never understood what finish I had on my current floors and if I matched that, what would my wait time be. As it turned out, I could have opted either way since Daniel persuaded me to keep rugs off the floors for 30 days regardless of finish.The finish from old to new floors is different in texture, but the color is perfect. I do understand they will age differently but hopefully it wont be that noticeable.Communication could have been more abundant, and I could have researched more to ask the right questions. The on-site crew was reliable and communicative and trustworthy. I would recommend and/or hire them again.
Highland Hardwood Flooring and their team of installers were amazing. Everything from the initial meet and greet to discuss hardwood options to the install, sand, and stain was so professional. I can not say enough great things about the high level of work they do. We had our living room and foyer sanded and an additional three rooms of new install. All stained to Bona White. The final look is simply beautiful. I can not wait to schedule our stairs and two additional rooms. I HIGHLY recommend Highland Flooring.
Had a great experience with Josh at highlands hardwood. He was an excellent woodworker and did a great job on installing a new floor to match a whole bunch of old floor in our house in Old Louisville. Very high level of craftsmanship, he really cared about what he was doing. Will definitely Hire them again.
From the beginning of our project to the end, highland hardware has been both professional and very personal. They have communicated about each phase of the project as it was completed. Mark that came out and measured was friendly and efficient. Corey and Ryan that put the floors in were hard working and professional. Mark just cane out to see how the floors looked and to see if we were satisfied. The floors look beautiful. We almost don’t want to put our furniture back on them. Great experience!
Our floor looks good overall, but there are details that if you closely I think show that the installers were not the A team. Im a bit surprised at the number of 5 star reviews. If you are a detail oriented person make sure you get those details noted in advance so it is clear what you want vs what can be done or what the installer can do.
This is the best contractor experience I have had in a long time! They installed wood floors and sanded and stained my stairs to match. They were very responsive and kept me informed of all delays with the wood deliveries. Theirs installers were on time, professional and did a perfect job. A supervisor was sent out to inspect the job and address any concerns. I highly recommend them for and if your wood floor needs.
I took the time to get a handful of estimates from different companies for the job. Highland beat the rest by far on professionalism and cost. They were quick to reply to any questions I had and the crew that came out and did the work were as well. Im amazed at the results and would recommend them to anyone having their floors refinished.
Highland Hardwood does quality work and a nice job answering questions during the process. Upon completion, they do a final walk through in case there are any final punch list items you want finished.
Great job and very professional. Once I told them I was selling my house, the squeezed me in between jobs and everything was finished in less than 2 weeks from when I first called. They had a waiting list of 2 months. Highly recommend
I had a fantastic experience with Highland Hardwood Flooring. I received a quote for the job within 1 business day, and got my floors scheduled for refinishing right away. The crew was courteous and responsible inside my new home. I noticed that they accidentally damaged my thermostat, rendering it inoperable. But guess what? I came by the next day and what do you know - a brand new digital thermostat had been installed at no cost to me, the customer. The finished 1950s floors are now gorgeous and vibrant. The quarter round molding and transitions were done beautifully as well. I vouch for HHF through and through. Thanks for a great job at a great value.
Highland Flooring is an incredible company. They came into our 134 year old historic farmhouse with an attitude of gratitude, full understanding of the task at hand, professional staff and methods and appreciation of the finished product to produce renewed value and incredible visual results on our heart pine floors. We are ready to use them again in a heartbeat and recommend them to anyone wanting a great experience at a great price. Daniel and all his staff are just first-class in very manner.
Highland Hardwood completed another superb job for us and we are happy with the results and the attention to detail they exhibited when working on our older home. Highly recommend.
Highland refinished my 80 year old oak floors, and they turned out gorgeous. Crew was always very nice and respectful of the house while they worked. I would recommend them for sure!
Josh was the contractor that worked on our floor and he was nothing but professional and courteous. He walked us through each step of the process and made sure that we were consulted on what materials were used and explained the reasons behind those material choices. Once we gather the funds to work on another section of flooring, we will definitely call Highland and use them again. I would suggest them to anyone who asks about flooring needs.
This is an excellent company. They are quick to follow up on estimates and on time as scheduled. We had Josh and Matt do a large floor refinishing job for us and the work is top notch. Great customer service, superior craftsmanship at a very fair price.
Our floors were a real mess. I never thought they could have made them look new again. They did! Without replacing boards or anything. The crew was super professional and it was obvious that they took their time to make it look just beautiful. I would highly recommend Highland Hardwood Flooring to everyone. I love the beautiful natural floors.
Josh is a very skilled artist who is a perfectionist when it comes to this type of work.I never have a problem with someone who takes their time to do the job correctly. Floors are beyond my expectarions.
Micheal did such a wonderful job! So professional and kind. The entire team is exceptional! Thank you!
After getting four quotes from different business we went with Highland Hardwood Flooring because of the prompt response to our inquiry and the fact that Daniel the owner came out and quoted us himself. The overall first experience was beyond pleasant, even during these trying times. Id also like to add that they werent the cheapest quote we got, but they were without a doubt the most thorough in explaining what we could expect from the service and all the options that came along with it.Ive covered what to expect before, but here are some notes on what to expect during the job and after; they were able to squeeze us in earlier than expected by almost a month, which was great. Alex was the employee doing our job and he was fantastic, and made choosing out stain very easy. Mark - Highlands project manager stayed in constant contact throughout the job, and although there was a minor setback early on they were all hands on deck, literally, to assure we were taken care of. You can also count on Mark to do a thorough walkthrough upon completion and also give you a how-to on cleaning and caring for the floors.I would highly recommend using Highland Hardwood Flooring, and fully back their business and customer service. If were ever in need of refinishing our hardwood again down the road, they will be the first I would call and Im hoping our paths cross long before then. Thanks again for a tremendous job from Daniel and the whole team over at Highland!
Highland Hardwood did a wonderful job putting hardwood in my dining room and sanding and staining my existing wood floors to match the new flooring. I highly recommend them!
Love, love, love my floors after Micheal and his partner was done with them. They were extremely kind and informative. Definitely recommend and their price is unbeatable for the quality of work you will receive.
We are so impressed with the hard wood restoration in our house! We ripped up the carpet a few years ago and have been living on some pretty rough floors for a while. Highland was the most competitively priced and they were able to get us on the books the quickest! The process was so easy and they kept us informed at every step. I highly recommend Highland Hardwood!
Great experience with HHF; the quality of the work and professionalism of everyone from sales to finishing the installation was great.- Alex and his crew were phenomenal. They matched the colors of previously installed floor perfectly and were able to speed a couple days the finishing without compromising quality, which was extremely valuable for us.- Corey and his crew did a great job in the installation with great quality and timeliness working around the site complexities that came up.- Cody and his crew made sure the floor leveled and matched perfectly with some existing ceramic floor.Thank you to everyone for a great job !
Highland Flooring just finished laying hardwood flooring in the kitchen of my 1925 house to replace old, dated linoleum. They also sanded, stained and sealed the three adjacent rooms to match. Their team did a wonderful job! Im extremely happy! Highly recommended.
Doug and Doug took fabulous care of me as we removed an old laminate flooring and installed red oak hardwood. It made an incredible difference to my dining room and entrance way. I would recommend this company and installers anytime.
Highland Flooring installed flooring and refinished existing flooring in my 50+ year old home. I cannot be more pleased with the entire process. My floors look amazing! Highly recommend them!
The installers did a professional job. They were on time and kept the area clean and neat.
Josh, the project manager, had excellent customer service and communication and addressed any questions or concerns I had during the entire project. Alex was very detailed with his work and made our floors look beautiful.
We had a wonderful experience with Highland Hardwood, from the incredibly nice and helpful office staff, to choosing wood flooring, to having it installed. It is beautiful and the work was excellent!
Highland did a great job restoring my old and beat up pine floors! Customer service was prompt and professional and they made sure I was completely satisfied after the job was complete. I would highly recommend Highland hardwood to anyone with flooring needs.
This was a professional job all the way around, the crew was friendly and personable and knew what they were doing. I really liked it that the operations manager stopped in to check on my project. I couldn’t be more pleased with the quality of the floors and the finish.
Im very impressed with Highland Hardwood who removed layers of old flooring and refinished the original floors of a 73 year old house. The floors look great! The employees were friendly, respectful and flexible. You could tell they really cared about the end product and wanted the customer to be happy.
Great job and very professional. Highly recommend joe for any future jobs
I would give Highland Flooring an A+. The floors look better than what we expected. Their professionalism across the board was outstanding. The project manager Mark was fantastic and was very responsive throughout the entire project. I would highly recommend them.
Highland Hardwood did an excellent job refinishing our oak floors. Josh & Mathew we’re friendly, professional and hard working. They kept us informed and completed tasks as scheduled. I highly recommend this company.
The floors we were refinishing needed to match a staircase that is 16 years old and has a polyurethane finish, therefore it had taken on an amber color over time. It was a little tricky to get the right match, but Highland worked with us until we were happy with the finish. They were very particular about the details and finished the project in the time frame given.
Great company to work with. Finished product was great! Highly recommend.
Love our new hardwoods by Highland Hardwood Flooring. Great communication, punctual, finished the project in four days, and the floors and thresholds are beautiful. Great attention to detail. Thank you!
I highly recommend Highland Hardwood Flooring in Louisville. The owner actually came to the house and explained the process and drew up the quote. I thought my hardwood floors would never look good until Highland worked their magic on them. I cannot believe how great the hardwood floors look now.They were also very responsive through out the entire process and assisted in scheduling the moving of my furniture with an 3rd party local moving company. I give them 5 stars but they deserve many more. I can now be proud to entertain in my home.
We had 2200 sq feet of hardwood flooring refinished by another flooring company with horrible results. Chatter marks, uneven color, messy stain application on baseboards....and more. This was a big name flooring company! We were so upset and woud not let this company come back in our home to fix their MESS! What a nightmare!! I needed to find another company to fix our floors. I found Highland Hardwood Flooring after reading through multiple Google reviews. I called 4 companys, made appointments for them to come give us their opinion and an estimate. When Daniel the owner of Highland Flooring came he was on time, very professional and assured us with confidence his company could repair and refinish our floors to the quality we expected. His crew started on time each day, were very respectful of us and our home. They did their job and cleaned up each day. We cant thank Daniel, Mark the field supervisor, Alex the head crew leader and his guys enough for a job well done. They exceeded our expectations with the challenge they took on. We are very happy and we highly recommend Highland Hardwood Flooring!
The team was great and the results are outstanding!
Excellent, professional service. Could not ask for a better job. I would use them again without hesitation.
Just finished my second project with Highland Flooring and Im delighted. The professionalism of their whole team and their commitment to exquisite results is something you dont always find when you undertake a home improvement project. Everything from clear communication to attention to detail to timeliness of completion to competitiveness of price... they nail it. I wish I had another project to partner with them on. Thank you, Daniel, Alex, Mark, Rebekah, and everyone else. You all are the best.
They did an amazing job on my floors. They kept me updated on the entire process daily and wrapped up on time. Removed carpet in a room and disposed for free. Cheapest by a mile of my 3 quotes too! Will use again and highly recommend.
If you need any flooring services I strongly suggest you call Highland Hardwood. I called to set up an appointment for an estimate and was able to meet with Daniel the owner that same week. Daniel was prompt friendly and more than willing to answer any questions I had and explained to me the process of refinishing my hardwood floors step by step. They were able to get me on the scheadule right away as I needed the work done as soon as possible. The floors in my home are original pine floors and are 110 plus years old. I had several repairs that needed to be done including patching a large hole where an old chimney use to be. They were not intimidated by the job and seemed to enjoy the challenge. Josh was a pleasure to talk to through out the process and did excellent work. He understood my desire to keep my floors looking rustic and was able to keep all their original character and charm. I am amazed at how good they turned out and so impressed by his skills. They had my old floors looking shiny and new again in just a week. Pricing was very reasonable and I cannot imagine ever using anyone else. I spent so much time reading reviews and researching local flooring companies and now I know why Highland Hardwood was so highly recommended. They are the real deal people! Don’t waste your time like I did just call Highland Hardwood and Millwork you will not regret it!
We had a water pipe leak that ruined the carpet in the downstairs bedroom. Highland was very responsive, especially in these strange times. Estimate was reasonable, team arrived on time for the installation and did a great job.
Initially we had some issues, but honestly, they were our own issues. Once we expressed our unhappiness, they were on top of it and made it so we were happy! We plan to use them again once all the quarantine is over!
Daniel came to our home, quickly assessed the situation and gave us a comprehensive bid to repair our damaged floors (including moving the furniture) and explaining the entire process to do the job correctly. He was spot on throughout the process, his team is friendly, speedy and does the job right. In addition, Daniels crew and referred contractors did an amazing job installing a gas stove w/custom high end range hood and created a tile back splash that looks fantastic. All done in time and on budget. Thank you Highland Flooring!
In a word ... Perfect! Outstanding customer service‘
Very professional company to deal with, no complaints whatsoever, they did a great job.
I am very please with the job Highland Hardwood Flooring did on my floors they took floors that where horrible and made them look brand new they were very professionall the price was very reasonable they did not take a long time in finishing the job even do a walk through after to make sure I was satisfied with the service I can not say enough on this company Mr ALEX NUNES WAS AWESOME I TELL YOU HE DID A MIRCILE ON MY FLOORS IWAS VERY IMPRESS WITH HIS WORK ALSO VERY PERSONAL IF YOU WANT YOUR FLOORS REFINISHED I HIGHLY RECOMMEND HIGHLAND HARDWOOD FLOORING YOU WILL NOT BE DISAPPOINTED THANKS HIGHLAND HARDWOOD FLOORING AND MR ALEX NUNES
Highland Hardware did an excellent job on my floors. There was a decent amount of damage and the floors now look brand new. The workers we courteous and profesional as well . I would reccomend them to anyone!
We had a new hardwood floor installed in our kitchen as well as the floors of our living room, dining room, and family room refinished. The new floor in the kitchen is perfect for our remodel. Absolutely beautiful! The existing floors turned out amazing! Much better than we could have ever anticipated. We also appreciated the owner of Highland Hardwood & Flooring. Daniel communicated with us daily, answered all questions in a timely manner, and was very reliable as far as doing exactly what he said he would do in the time frame he quoted. Our experience was so good that when we refinish the floors upstairs at our house, we will call Highland Hardwood & Flooring again.
I am thrilled with the service that Highland Hardwood Flooring provided on refinishing our hardwood floors. We have an old house in the Highlands and it required matching 100 year old pine with new pine and then sanding and refinishing the floors. They did a fantastic job. Daniel was responsive immediately to my request for an estimate and I am so impressed with the people who did the work. I could not be happier. I highly recommend Highland Hardwood Flooring
Outstanding!! Hardest workers I have ever seen. They communicated each day on what to expect the next day and followed through. Floors look amazing and I wasn’t even close on understanding how much physical labor goes into refinishing hardwood floors. Thank you to everyone that made this happen. If you need refinishing consider Highland for sure. Price and customer service were right on!
These guys did an amazing job of restoring more than 2000 square feet of heart pine floors plus a large staircase in a 125 year old home. There were several challenges including a few areas that I thought would have been impossible to even fix such as large holes and missing sections in the flooring. They had no problems repairing these areas and looking at the floors youd never know a repair even made. Daniel, the new owner, communicates quickly and succinctly. Id recommend these guys for any refinishing or installation projects.
Highland has done amazing work for my husband and I, and also our friends. They are always professional and timely. But more importantly their work is second to none and they literally transform spaces.
We had our entire first floor refinished. Wife was worried about the dust and she was extremely impressed lack of it. Family and friends were highly impressed. Would definitely recommend. Really impressed with new owners.
Highland Hardwood is probably the best provider of hardwood flooring services in Louisville Kentucky and Southern Indiana.
Highland Hardwood Flooring & Millwork is the best flooring company Ive dealt with. They clearly put quality first. Ive had floors refinished before and never knew there could be so little dust! Communication is excellent, and everyone I talked to was friendly and professional. The floors were done in half the time I expected, which was surprising considering the attention they showed to the tiniest details. I would highly recommend Highland Flooring for anyone wanting the best looking hardwood floors in town.
The Nathan & the guys worked very hard to make the floors look perfect. What was impressive to me was they stood up for the quality of their workmanship. They had a great price too. My next flooring job will definitely be Highland Flooring.
Very very pleased with how the floor turned out. Michael was great, very conscientious.
I recommended Highland Hardwood Flooring to my wifes co-worker. The owner came out the next day and gave them a very thorough estimate. 3 weeks later they did the job and it turned out amazing! 50 yr old flooring refinished and brought back to life! When we renovate our house, I know who is doing my floors!
Very Nice work!..They are really friendly and explained as they went to what they were doing and to how take care of my hardwood floors, Was very pleased with the work..Well done!.. I would recommend this company and have already to my Famy and Friends..GreatJob Highland Hardwood Flooring A+A+A+
We recently bought an older home and decided to get our hardwood floors refinished by a competitor. He was highly recommended by Home Advisor. The floors actually looked worse than before. The contractor agreed to redo some of the areas but it didnt look any better. We contacted Highland Floors and the owner was very gracious. His crew did a excellent job. The floors look brand, exceeding our expectations. Our only regret is that we didnt contact initially.
Great job removing old carpet & restoring the underlying hardwood in our 1940-built home. Pricing was affordable & service was timely.
They did a great job on my installation and refinishing. Would recommend them to anyone. Thanks so much!!
Just bought a house and realized the original hardwood floors were under the carpet. But they were stained & sctrached up.I called Highland flooring to have them redone. Daniel and his team did a wonderful job. The floors look like they were just installed. They look brand new. Great Job! I would highly recommend them to anyone.
Highland Hardwood installed and finished the hardwood floors in my home and they look fantastic. Exactly the detail and look that was asked for. The new owner Daniel Holyfield communicates very well and showed up on time with meticulous attention to detail. I would not hesitate to use them again.
I have used Highland Hardwood Flooring on several large renovation jobs with exceptional results. Lead by then contractor, now new owner Daniel Holyfield, demands perfection with his attention to detail. I trust Highland Hardwood Floors for all my projects.
First class company with great customer service. We just had our hardwood floors refinished & they look brand new. The crew that did the work on our project did an excellent job & were very respectful. I actually tried to refinish my hardwood floors by myself. Let’s just say it didn’t turn out too well. I called Daniel, the owner, and he came out to my home the very next day and saved me! Refinishing your hardwood floors is a huge undertaking and usually a huge mess, but not with Highland flooring. The crew was efficient and meticulous throughout the whole process. I can’t say enough good things about this company & would highly recommend them to anyone.
We used Highland hardwood for our upstairs hallway and master bedroom. The price was right! The crew and install was professional with meticulous! I will definitely use them again if I have a need for more hardwood!
My experience with Highland Hardwood Flooring was abysmal. Work on my floors was extremely slow and upon checking each day, I saw very little progress. Maybe thats what happens when you work less than 6-hour days. I was present on the first day of work and repeatedly asked the crew to keep my front door closed. I checked my house each night and found the crew had left numerous lights on and turned my air conditioning down (and left it turned down) to 55 degrees every day. Phone calls, emails, and texts to the owner were not returned. Upon completion of the work, I found stain marks all over my woodwork and door frames; a hole in the baseboard; and a closet door stuck to the flooring, which resulted in a large scrape on the new floor. The owner came out and claimed his crew could not have put the hole in my baseboard and made excuses for the scrape on my floor. He eventually had an installer fix the two problems, but I had to paint the repair and apply polyurethane to the area of the scrape because the installer neglected to do either one.The ladies in the office were very nice. Each day when I called in with a complaint, they acknowledged my right to be upset, were properly horrified by the days events, and said they would contact the owner. He not only didnt call me back, he didnt address any of my concerns.I would not do business with Highland Hardwood Flooring again and strongly urge others to look elsewhere.
Best company Ive ever worked with cleanly fast prompt best work ive ever seen hands down! I have used many other flooring companies in thirty years time by far the best Ive used!
Honest, hardworking, friendly!! Love my new floors and refinished floors. I was able to arrange w Highland Hardwood finishing work as well! Top notch company!
Floors look much, much better than they did.
Very professional and courteous. Repaired termite damage on my 100 year old pine floors with care after first guy I hired ruined more than termites. Care about my position and floors as much as I do. Highly recommend.