From the initial estimate meeting until work was complete, the team at Protect Environmental was very personable & professional. They helped us determine the best location in our basement to suit our & their needs. They were always on time; the work was completed neatly and in less than the estimated time. Pricing was comparable to other companies we contacted. We liked that Protect used a licensed electrician to make the electrical connections; others we contacted did not. Our follow-up test showed that radon levels had gone for 8.1 to 0.9. We very satisfied & would recommend Protect Environmental for radon mitigation.
After a 48 hour mail in test, I spoke with Protect Environmental. Rather than immediately scheduling the installation of a radon mitigation system, I was advised on how to get a more accurate long term test; i.e. short term profit isnt their principal concern. I still needed a mitigation system. My experience was good. Installing the system was fully explained to me, punctual and efficient. Rather than charging me to install additional equipment in the crawl space, they first tested the radon level above the crawl space in the den of our home. I did not need further radon mitigation. I appreciate a company that is honest and competent. I fully recommend Protect Environmental.
Protect Environmental did everything that they promised. Prompt followup, clean and neat installation, and the nicest people. I am very happy with my results and recommend them without reservation.
Wow! Such a professional crew. They were helpful on the phone and even had a same day appointment for a replacement fan. Upfront pricing. Highly recommend!
If only all other contractors were this good. Outstanding customer service and communication, everything about this job was very professional.This company is very detail oriented. I was very impressed that the employee took the time to not only install the equipment, but everything was put back and any trash, debris, etc. was picked up and cleaned after the completion of the installation.
I am in the process of selling my home and had the radon levels tested. The levels were way above what compliance levels are, and I needed to get a system installed. This company was great to work with and to have my mitigation system installed by. They got the job done and worked with my schedule to make sure it was done before closing on my house. The whole staff has been nothing short of professional and kind from the very beginning to the end. Their work is above and beyond that of others. They have open communication on all they do, and are transparent so that there aren’t any surprises. Well worth the price and work that they provide. Go with this company to test your radon and install your radon reduction system. You will NOT be let down. Thank you to the whole staff that I’ve worked and communicated with. You all are great!
This company did great work! Was responsive all throughout the process, efficient, professional, and followed Covid precautions.
From day 1 of me calling through the entire process of using Protect LLC I had nothing but amazing service. Greg was patient and extremely helpful with our situation. From weather delays and me being out of state, trying to work with my schedule it was obvious how much he cares about his clients. I know there were others who helped as well, especially with it came to getting the test results I needed prior to closing on my house and I appreciate everyone on that team! I highly recommend using Protect LLC!
From start to finish, I have never had a more excellent experience from a business. I bought my first home earlier this year and the home inspector ran a radon test at my discretion because I wanted to know for my sake and others living with me. It came back high when I was promised that it wouldnt (concrete slab foundation). I knew better than to believe that high radon was impossible so I researched the highest rated radon mitigation specialists. This is the first and only option. They have perfect ratings for a reason. They are busy and will still make time to come out, get a feel for the layout of the property, and give you a timely estimate. Believe it or not, I was quoted a higher price than I actually paid because they knew what system my home needed and changed the parts out, thus making it more efficient for the system and my wallet. 10/10, I would recommend to every single person that wants a system installed or even just a test for curiosity sake.
My husband and I are new homeowners and when we became aware of the dangers of radon in our home, we knew we wanted to work with a company we could trust to put in the best mitigation system money can buy. The guys at Protect Environmental went above and beyond to explain the process, answer all of my questions, and made sure I felt confident in knowing how to check to see if my system is running properly. I know that Protect really cares that my home and my family are safe. The crew was professional, friendly, and made my basement look better than when they got there! I also appreciated how they took the time to ask me where I wanted the pipe to be in case I had an aesthetic preference. They made sure to fit everything in as snug as they could to the corner so that it wouldn’t take up too much space. I couldn’t say enough good things about this company and would absolutely recommend them to anyone! Thanks, Protect!
The team was very professional and did an amazing job. Prior to installation we saw radon levels as high as 7.5 pCi/L upstairs with our AirThings digital detector. The EPS recommends levels under 4 pCi/L.After installation, our levels dropped to 0.1 pCi/L. Thats a 98.6% decrease! Plus the Protect Environmental team was able to place the pipe in an obscure spot as to not take away from our exterior appearance. Very pleased with the results!
The guys at Protect Environmental were fantastic. Everyone I worked with was both friendly and professional. I understood every detail of the project before they started. The work they did was not only effective, but is of the highest quality. I do not hesitate to give them my highest recommendation.
Wow, where do I start? We had 3 consultations with different companies and after our consultation with Protect Environmental, we knew they were the company for us. From my first phone call with Jeff Sims, he was very informative and explained the extra steps that they take to make sure you get the lowest radon level possible and answered any questions that I had. Doug came out for my consultation and was super respectful, professional, and very knowledgeable about radon and the system installation. Doug was excellent at listening to our concerns about the placement of the system, as we wanted it to “aesthetically” look nice, but not compromise the effectiveness of the system. The other consultations we had with other companies, it seemed as though they wanted to place the system where it was easiest for them and dismissed our concerns of the aesthetics and placement. Protect Environmental also uses a licensed electrician where other companies do not. Doug andSteven installed our system and did an incredible job. They were very professional, respectful, and very neat in the cleanup process as they treat your home with respect. Jeff has always been available to answer any questions and is so down to earth, it’s like talking to an old friend. You will not regret going with this company as they are in line, if not a little cheaper and you get superior service and a great team of people.
Jeff Sims and the great crew at Protect Environmental were excellent to work with. Jeff scheduled the initial visit immediately. Tara worked with me to schedule the installation. Steven and Tony installed the system in a closet, taking up almost no usable space. They answered all of my questions, and cleaned up before leaving. If you need Radon mitigation, call Jeff at Protect Environmental. Youll be glad you did.
After testing positive for radon, a friend told me that Jeff from Protect Environmental had installed radon remediation in her basement and she was very pleased with their prompt response and professionalism.I called and Jeff came evaluated and sent Doug to do the instillation. They arrived on time, did a great job and were neat and professional in their manner, leaving me feeling confident my money was well spent.I would highly recommend this company.
When you came to our home we didn’t know what to expect. Your crew were so very nice and professional and finished the job quickly. We couldn’t be happier with our results. Would highly recommend your company to everyone.
My home had very high levels of radon. Protect Environmental was an awesome company to work with and did a great job of installing the mitigation system. I can now sleep a lot better knowing that my home is a safe place to live. I highly recommend this company.
From the estimate to installation to post-install testing Jeff and his team were AWESOME. We considered a couple of other options before I spoke with Jeff directly. I’m glad I did. He is very professional and knowledgeable about the industry. If you are considering any other radon mitigation companies, do yourself a favor and make sure you talk to Jeff first!
Great company to work with. Highly recommended! No complaints at all. System works great and all the people I had contact with were amazing.
I called and spoke with one of the managers/owners about a radon issue with the home I was selling. He gave me some helpful advice that benefitted me in the sale of my home. His advice was well received and saved me some time, money, and repairs. I highly recommend Protect Environmental as they have proven to be a trustworthy and honest organization.
Protect Environmental was so easy to work with for Radon testing this month. They provided an estimate the same day, explained the new regulations over this area, scheduled us within 2 days, and worked within our limitations and particular needs as a nonprofit. They were even willing to call their lab to get an early verbal confirmation that our property was clear, to get us our results more quickly.A huge THANK YOU to everyone at Protect!
Protect was very thorough and professional throughout the entire process. Jeff spent a tremendous amount of time walking us through their process. After considering 3 bids we felt Protect was the best by far. We couldn’t be more satisfied with the results Protect delivered!
Wonderful company! Doug and Steve were exceptional in their work ethic and professionalism. Jeff Sims did a fantastic job in coordinating the install. I highly recommend this group for your radon reduction needs.
As a NRPP Radon Measurement Specialist, I trust Protect to take care of my clients when the need for a mitigation system is called for. Ive seen hundreds of faulty and poorly installed Radon mitigation systems from all the others in Louisville, but youll get nothing but the best from these guys. Keep up the good work guys!
Jeff and his team were wonderful to work with and explain things to me. I had researched Radon and looked up professionals on the BBB and Protect Environmental had the credentials from the American Association of Radon Scientist and Technologists as well as the National Radon Proficiency Program! This school teacher could not be more relieved to have this health issue resolved!
-Posting for Ladoris Barmore-Protect Environmental was very professional, efficient, dependable, knowledgeable and pleasant to work with. I recommend their company highly.
Backstory: I used Aqualock for Radon Mitigation. Big mistake! They did a sloppy job, plus, didn’t get my readings under acceptable levels. Instead of calling them back, I decided to get a second opionion on their work.In comes Protect Environmental. They not only identified the issues that Aqualock could not address and did not address, but they came up with a more thorough and comprehensive plan. If you have an older home, Protect approaches things differently. Our house was built in 1947. Not all homes are the same, and they know that.They price fairly, are very professional, extremely knowledgeable and they did an excellent job with the installation and the cleanup. The electricians They sent over were equally professional, knowledgeable and competent. They did an excellent job as well. I highly recommend. So far, the system is working great! Don’t mess with anyone else! Call Protect! I’m sorry I didn’t use them first. Don’t make the same mistake!UPDATE 3/16/20: System is still working great! No complaints whatsoever!
Wonderful experience. They make sure the job is done right and the first time. Everyone was very pleasant and thorough in their work.
I can’t recomend this company enough! Absolute outstanding service. We had them install the radon mitigation and it came out great. They took the time to show me their product and I could see immediately that they use much higher quality parts. A simple walk around my neighborhood and it was apparent that some folks used other installers and got less quality. I’m glad Inwent with them.The owner came out Personally before the install and after the install and it is 100% apparent that he only hires the best installers on his team.If you are looking for Radon Mirigation, do yourself a favor and make sure you call these great folks...they will treat you right both before and after the install.Well done!
To advise anyone looking for radon remediation services. PROTECT ENVIORMENTAL is absolutely the most amazing service oriented company I’ve dealt with in my relocation to Louisville. Jeff and his folks are attentive and professional in all aspects of what they do. I have never had a reason for remediation to be done and had no idea what to expect. The two young men arrived and went about their business professional. They vented the drill for the concrete hole they needed and after a couple of hours, they were finished. I thought I’d have a little cleaning to do after the dust as settled. This wasn’t the case. The basement appeared cleaner than when they started. There wasn’t one sign of them having been there. Jeff was right about the equipment on the outside. At first I would notice it. But after a bit it would not be so obvious. The follow up was as described. They called and my convience they came back and set up testing equipment to see if the system worked. Well we went from a 6-7 to a .04 or so. It indeed did work. My wife and I can enjoy the house with no worries about radon gas. Thanks Jeff and PROTECT ENVIORMENTAL.Dennis M.