Well my service is still covered as I have not yet hit 2 years or 25K miles. The place is excellent. But the rate at which the prices on the sheet before they zero it out has been increasing makes me think that I will likely be finding somewhere else to service the car after the included service is over.5K service was about $35 (that does not include an actual oil change as they do that at 10K intervals on this car) and the 15K was almost $70. Wow. I guess I will see how much the 20K and 25K services are reported at.But again the people and the service are great. As is the place.

Got my oil changed in under an hr. The service dept a full work up and found that I need new rear brakes. They werent pushy and very honest w me letting me know I had some time to get $ together and that it was safe for me to take it on a quick weekend girls trip. The chick @ checkout left little to be desired but other than that top notch service.

They service my Camry and they do a great job, would not go anywhere else.

I do not have just anyone work on my 96 Camry. I take her to Oxmoor where I know she is getting the care. Love the staff. Especially Nick White. He is the guy I call every time.

Our salesman Terrell IS AWESOME! The dealership was highly recommended, AND thanks to Terrells fabulous customer service IT lives up to that recommendation!Looking forward to MY next purchase at Oxmoor and Terrell!❤

Very timely and friendly. Love the 2 year free maintenance!

Service was done quickly and professionally. Waiting room is spacious, comfortable and clean.

In and out in about an hour for oil change, rotate and balance. Good job!

Friendly staff. Gets the job done quickly.

Always great serviceWe trust our Prius to their care

Easy after hours drop off and service hours provide lots of options.

They checked out our car and said that we needed multiple things done: spark plugs replaced, batteries replaced, etc. The total bill was a couple of thousand dollars to get it fixed; obviously we wanted a second opinion. We got the same car checked out by a family friend, after driving it a bit he told us that none of those problems were in our car. We just needed a part replaced for our windshield washer reservoir which he did free of charge. Never going here again.

After a month of having a part on back order, me calling insurance to see if I can take the car to another shop who could take care of it that day, I get a call from Toyota 2 hours later saying the part had already been installed that morning and the service person I spoke to earlier was just unaware. Right...

They told me my leaking tire was irreparable during routine service, but I didnt buy it, so I decided to take it elsewhere (where it was patched for free). When I picked it up they didnt know which tire the leak had been rotated to. The guy who brought my car around said it was maybe the front right since it had been on the back left. I texted and left messages and no one called me back. It was the front left in the end, but they really could have told me this valuable information. Since apparently they didnt even follow the usual rotation pattern that the pickup guy suggested. I hate taking my car to this place.

Kelly and his team have always been very responsive. They go over and above to provide great customer service. I have never been one to have my service done at the dealer but Oxmoor Toyota has won me over.

Excellent service!!

What can I say. Amazing service. Outstanding people. Everything you want in a dealer.

Awesome customer service

Nice, clean, and friendly service. Got an airbag recall service done there and it was quick and painless. Nice waiting area.

Purchased a 2018 Sienna and had the 5k service done every interval. The positive: Their staff is professional and they have a great waiting area. Thats where it ends.At our 20k service the service guy tells us we need 2 new tires. The have HALF the tread of the other tires. They confirmed that we had tire rotations every 5k miles. Obviously, this was not the case and the management were not willing to concede or offer any credit. Only after insisting they call Michelin did the OEM offer a 25% credit.After consulting with two other tire shops, the only explanation is the tires were not rotated. Ive had similar challenges with Oxmoor Ford so we are officially taking our purchasing and service business elsewhere. Very disappointing!

Elliott was great!

Sales mngmnt unprofessional and condense ding. unfortunate.

The best dealership service department Ive ever dealt with

All service techs are very knowledgeable & friendly and only once did my car take longer than estimated, but I was shuttled to Oxmoor Mall, so I wasnt sitting around waiting, although when I have waited, the reception area is clean & comfortable with coffee to brew fresh, TVs & papers, etc...

It was expensive, but it was relatively quick and everyone was friendly.

Always a professional experience at Oxmoor Toyota Service.

$100 to hook up a propriatary computer to the OBD II port. Takes the tech 1min, they got me by the balls and sqeezed as service departments at dealerships usually do in the city. Wont own a Toyota hybrid or any hybrid again, even if it was given to me.

Be wary...

Very expensive