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SIG Lou Spalding Insurance Group
300-C, Middletown Park Pl, Louisville, KY 40243, United States
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SIG Lou Spalding Insurance Group

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Ka
Review №1

William Talbott is an absolute pleasure to work with! He is extremely professional, responsive and hard-working. I highly recommend him to all of my friends and family for all of their insurance needs!

De
Review №2

Great people, great products, been a customer for over a decade, its that good! Ari is the best!

JJ
Review №3

If this is your first time getting insurance I HIGHLY recommend SIG and even more, being helped by an agent named William Talbott. He’s very thorough with explainingyour quotes and what you will be benefitting from every option. He helped me get a quote within my budget AND saved me from searching everywhere for rentals insurance. fast, easy, and painless service!

Ka
Review №4

Called Spalding Insurance a few days ago because my home owners insurance was increasing by almost $400 and I didnt file a claim. Chris was the agent that took care of me oh so very well. He was professional and had a very infectious personality. He worked hard and got me better home and car insurance coverage than I had with the company I was with for 10+ years. Not to mention, he also made sure that I qualified for discounts because of my good driving record. He couldnt believe how excited I was buying insurance, but when I get to pay less for something thats necessary; I cant help but be excited. My old insurance company kept raising my rate over the past three years without offering any discount for my business for so many years. I would be still with them if that increase wasnt so unreasonable. Im glad it was! Give Spalding a call. They are the real thing, theyll take care of you, and itll be worth your time.

Ji
Review №5

I called Spalding Insurance with a policy renewal question and spoke with Krystal. She asked me if she could a policy review for me. Less than 24 hours later I have saved a huge amount of money and have a better product. Great job Krystal!! Thank you so much for help. So friendly and professional! I reccomend a call to Krystal!

Ad
Review №6

William Talbott is a fantastic agent! He took the time to explain my coverage to me, made sure I got the best deal, and was timely in getting my quote back to me.I felt confident I was working with the right team throughout the process and would recommend Spalding Insurance Group to anyone and everyone I know.

Er
Review №7

Jessica was great today with helping me switch my car insurance policy to a new car. She explained all of the different coverage in terms I could understand. We had a couple laughs and she got the info to me about my new policy extremely fast. I have used this group for 5 years now and it has been great. They went above and beyond when my home got broke into and always full of savings when it comes to my car. Thank you all for everything you do to make insurance less stressful!

Wi
Review №8

I want to give a huge shout out to Sara Chandler-Banks. She stayed on the phone with me step-by-step to file my claim and then after the conference call with the adjuster she stayed on the phone and walked me through the additional steps to insure my personal belongings.She was not only very professional, she was extremely polite and she very educated in her knowledge of how the insurance process works.It’s staff like Sara that keeps me with Spalding Insurance!!I give Sara 10 stars!!!Happy Terrific Tuesday.William Chad Adkins

Da
Review №9

Jessica with Spalding Group has been great in helping me with any questions or concerns ! She is always on top of everything and I would definitely refer friends and family to her as their agent !-Dana Ray

j
Review №10

I have always had great service and quick response time for any of my questions or needs. I’m very happy.

Ph
Review №11

First time talking to them was recommended to them by carla. I talked to processor ms Sara and she was so pleasant. She made me feel better about my situation that is a tragedy and made me like things will turn around. They way she greets the customers makes their day. What wonderful person you have working for your company

Er
Review №12

Always a pleasure to deal with and get stuff done. Highly reccomend!

St
Review №13

JESSICA has been a god sent - helping me with issues to change my policy and help me save money. This wonderful young lady is especially through about reviewing my policies and helping me make changes that matter to me. Thank you so very much for you help its greatly appreciated.

Ti
Review №14

I just recently purchase home owners and switched my auto insurance to SIG. Chris Clark did a amazing job getting policies quoted and over the same day I called. Any time I have emailed I’ve always received a quick response, as well as leaving me his personal number. Call me old fashioned, but the fact that SIG is local and I can talk to my agent face to face was a huge selling point for me....more importantly not only did I get a great competitive rate on my home owners he saved me a TON of money on my auto! Getting a quote is free, you have nothing to lose!

Ju
Review №15

I called in on 11/26/19 about what I needed to do about reporting a minor accident. I spoke to Sarah, she was just the best and really assisted me in understanding what I needed to do. I would highly recommend Spalding Insurance Group. Everyone there is always so helpful and friendly. Thank you Sarah for being so understanding and helpful. You rock!

Sa
Review №16

I have several policies through Spalding insurance group. They go above and beyond for me anytime I need a questions answered do to changes on my policy that is out of their control. They are exceptional in customer service and always quick to return my calls. I feel comfortable bringing my business to SIG because I know they are honest and reliable. If you need a new rate on your car insurance, home, renters, personal property. Call these guys they’ll continue to shop for you, month after month insuring you have the best rate possible. Thanks SIG!

Da
Review №17

I have been with Spalding Insurance for over 11 years now. They have always been there for me whether it’s about checking rates every year or needing a quote before purchasing a vehicle. I recently sent John a text on a Saturday thinking he would get back to me on Monday but he answered me within 5 mins and gave my daughter her quote. We then purchased the vehicle 4 days later sent him a text telling him it was a done deal and again within 5 mins, her new car was added and she had new cards via email. I appreciate John and his staff!

Da
Review №18

My name is Dan Dickinson. I contacted Spalding Insurance for homeowners insurance question. I spoke with Sara she was very helpful and explained to me the minor issue we had with the change of address for billing purposes. She indicated the change was made and payment had already been processed. She is a real asset to Spalding Insurance Group!Dan Dickinson

Sa
Review №19

Jessica helped me make changes to my auto policy today. She was super nice and helped me get answers to all my questions. I’ve been with Spalding for a few years now and my service has always been top notch!

Ch
Review №20

We have been with Spalding for quite a few years. They are always responsive to our needs and questions. They do a great job of searching to get the best price while keeping our coverage needs in mind. Highly recommended!

Me
Review №21

Thank You for all the wonderful service I received from Jessica Dunne. If I ever have a problem she solves it ASAP. She’s the best of the best. I have referred a lot of people to Spaulding and am thankful to know I have Jessica Dunne who I put all my trust in. Thank you Jessica keep up the good work and Thank You For making me feel like family.

Si
Review №22

I cannot recommend Spalding insurance group enough! When it came time to buy my new house they were totally spot on the minute I needed them ! They are fantastic to deal with on any of my insurance issues ! Total shoutout to Sara from today for taking care of me right away with my emergency !

Br
Review №23

This insurance broker is the best! Sarah goes above and beyond the call of duty... You really feel apart of a family when working with these guys.

Ju
Review №24

Best insurance company in Louisville! The staff there is awesome to work with. I am a personal client and refer a lot of my personal clients to them as well. The team will not disappoint and very good rates on their products. Move forward with confidence!

Cr
Review №25

I had Spalding insurance for several years and was happy during that time. The problem is if you cancel. I have been trying to deal with cancellation for 6 months!!! Even though I cancelled 6 months ago I am still getting bills. I have called and emailed with no resolve. Very disappointing as they were very nice when getting my business.

Sh
Review №26

Coming up on my 6th year with Spalding Ins! The best of the best in terms of service, caring, responsiveness and strategic products! Sara Chandler-Banks & team go above and beyond to ensure it’s done right the first time. Great job treating your clients as family! Thanks, Sara, John & JoLynne!

Al
Review №27

Thank you so much for everything you did for me today Sarah.... AWESOME service from you as always. God bless you sweetie..

Da
Review №28

Great customer service. They have always provided quick results when I file a claim. Since they work with multiple insurance agencies, they can find me the best rate - and they periodically ensure my current coverage is the best bang for my buck.

da
Review №29

Sara was great best customer service I’ve ever had in my life she needs a Raise good help is hard to find Great job Sara

Jo
Review №30

Love working with these guys. Awesome organization, friendly staff, great prices. Thanks!

Da
Review №31

I had an amazing experience over the phone with Sara she was very helpful with what I needed done also knew what she was was doing thank you

Sa
Review №32

Sarah was extremely helpful and was able to handle my insurance needs properly and quickly. Highly recommend.

Di
Review №33

Best experience ever here!!! The staff makes you feel like family and makes sure your taken care of. See John, Chris, Sara and or Paige, they all welcome you with open arms.

Ca
Review №34

Great service! Sara helped me add another vehicle onto my policy today and was awesome :)

Aa
Review №35

You owe it to yourself to let Spalding Insurance Group bid your insurance rates! I have recommended them to so many people. They can get you way better insurance for less money than the big TV advertisers. Thanks SIG!!

Br
Review №36

Sara coming through with the save again.... These peeps always have your back.

Jo
Review №37

I have trusted Spalding Insurance for years they handle all of my Business Insurance and Commercial Properties. I love that my family is my agent. Would highly recommend for pricing and service!

Ge
Review №38

Ive been using SIG for about 8 years now. So far they have been extremely helpful and have been able to lower my rates by $1200 a year from State Farm and doubled my coverage. Dont forget to call and see what they can do for you today

St
Review №39

Spalding has had my business for years and they will continue to! I cant say enough about my incredible experience from their sales team to their service team, I recommend everyone I know to them.

Mi
Review №40

SIG a great local insurance company. Spalding went over my insurance options and had the best coverage for my family. They always answer my questions and have bar none service.

La
Review №41

I have been a client with SIG for 5 years now and they provide the best customer service and make sure that I get the best coverage out there. I highly recommend them!

As
Review №42

Everyone is always so nice and helpful. Thank you Jessica

ca
Review №43

Very friendly...everyone knows their job and is awesome at it

Ja
Review №44

Big thanks to Sara for her help. If youre shopping for insurance, give her a call!

Ro
Review №45

Knowledgeable and professional

St
Review №46

Fabulous group to work with!

Ka
Review №47

Do not trust these guys, they’ll tell you that your auto insurance is a set amount, then they will turn around and charge you an additional 50-60 dollars on top of what you thought your bill was.Then they had the nerve to tell me “Sorry, someone in our office gave you the wrong information, she’s fired now!” How in the world is that going to help me !???

Information
4 Photos
47 Comments
4.8 Rating
  • Address:300-C, Middletown Park Pl, Louisville, KY 40243, United States
  • Site:http://siglou.com/
  • Phone:+1 502-245-3636
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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