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PetSmart
2450 Main St NE, Los Lunas, NM 87031, United States
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PetSmart

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Ph
Review №1

The associates here are super friendly, and immensely helpful. We bought our daugher a fish tank, and all of her fish/supplies here. Multiple trips back, and forth, and we finally have our water at the appropriate levels to safely get her fish in. Going today to pick them out. Would definitely recommend this location to anyone.

Ka
Review №2

Called to find out if they had a particular product as we live 80 miles away. The service rep checked and said yes. When my husband arrived the product was at the check out desk waiting for him. We appreciated the service.

To
Review №3

Excellent dog grooming services and care. Friendly staff. Lots of pet supplies for all different kinds.

Et
Review №4

Had my Shih Tzus groomed. Very good job, they love their haircuts!

Re
Review №5

Nice store. The attendant was very helpful and knowledgeable about what i was needing for my dog and got signed up for their smart savings! 👍👍

Ca
Review №6

I came in looking for a small bottle to feed my baby goat and the service was speedy and wonderful! The staff was so helpful they even helped cut a cross in the nipple of the bottle for me. So nice and sweet!

Ka
Review №7

Wide selection of dog toys. Needed new stuffed toys and entertainment for my 4 yr. old Shepard mix. I found 3 that got loving acceptance!

Pa
Review №8

Its Pricey but worth it. My Furry Baby loves everything we get them from there.

Je
Review №9

Nice organized store, prices could be more competitive.

Jo
Review №10

Had car trouble after buying some pet food. Staff was extremely courteous and let myself, my daughter, and our ice cream hang out until we could get help. Amazing staff!

Fa
Review №11

I think my experience at PetSmart was not good at all the lady there was very rude saying that I couldnt buy a certain fish type because I didnt have the tank, well I was going to buy the tank once it started growing but she refused to sell it to me just because I didnt have a 55 gallon fish tank. Ive had fish for the past 7 years and Im pretty sure that the fish I was going to buy was perfect for my tank. Im not sure if this girl was new but she she was still rude. Thats why Im going PetSmart a 1 star.

Va
Review №12

I LOVE PETSMART. dogs treats toys dog people cat food fish. everything my heart desires!!!

je
Review №13

Nice clean place. The employees are helpful and nice.

Jo
Review №14

The associates at the Los Lunas PetSmart are courteous and efficient. They are excellent at what they do, and they make sure that customers receive the best care.

Me
Review №15

Awesome staff, always nice&willing to take the time to help you find what you need. This is about the only business in Los Lunas that has great employees and they all have GREAT A+ customer service skills!

De
Review №16

Found what I needed and staff very friendly. Recommend to all.

RO
Review №17

Just adopted a kitten from here. The service was amazing.

Je
Review №18

Clean, good supply of everything here and the people running it for very nice. No complaints.Pricing on the dog food seems to be pretty much identical to Petsense at the other end of town, which is a little more than Tractor Supply for the same food. They do have a better supply of it though.

De
Review №19

I get all my dog treats here and they have a really good groomer who takes care of all 3 of my dogs

Sa
Review №20

Awesome pet food and accessories for every pets needs. a little bit pricey but its not to bad

Ka
Review №21

Always very nice people. And sell good products

Ju
Review №22

The staff is wonderful and Sergio the groomer is amazing I highly recommend him

jo
Review №23

I visit for fresh water fish products.Limited lighting products, decent variety of water balancing product. Good variety of fish first aid products, limited fish variety

Ma
Review №24

Great prices for cat n dog food also love the deals on the cat liter

Ka
Review №25

If your looking for an awesome groomer then Serigo is your guy! He is so nice, treats my dog with care, and does a wonderful job! Everyone is really nice at this location.

Ma
Review №26

Very helpful and friendly place. Just need to add more reptiles and or animals. They need to be more like the other petsmarts in albuquerque

J
Review №27

Sergio grooms my Maltese. Soda looks awesome when I pick him up.

Ce
Review №28

Ariel keep doing what your doing, great costumer service. We appreciate it!

Ja
Review №29

Good service and clean store.

Ma
Review №30

Like the staff. They are always helpful.

Ma
Review №31

Its always good if I can walk out without spinning over a hundred bucks

Cu
Review №32

It was great staff were friendly and helpfull

Ra
Review №33

The customer service representative that checked me out was very friendly and made helpful suggestions.

Ju
Review №34

Love this pets smart big store with a small town feel. The staff were wonderful

Dr
Review №35

The PetSmart Los Lunas NM store is exceptional. The staff is always ready to help with our needs. They are personable, professional, and respectful. We feel blessed to have this store and its wonderful group of people working there.

Gi
Review №36

I go for snake food aka rats and mice. They are consistently friendly and always have what i need in stock.

Ju
Review №37

We like it very much our pets are treated like there own. Thank you Petsmart!!

Ni
Review №38

Lady very rough catching the fish.

Mo
Review №39

Always friendly and find everything I need

Pe
Review №40

Prices are high, but the only place in Los Lunas that sell some fish, fish supplys are always pretty empty especially filters.

Ca
Review №41

Always nice and friendly. They are there to help you find what you need.

No
Review №42

The staff is kind and helpful.

Ke
Review №43

I love the customer service at petsmart

Pa
Review №44

First time there, friendly people and clean. Will definitely go back. 🙃

iv
Review №45

Friendly efficient very helpful. They directed me where. I needed to go for the items I was looking for.

la
Review №46

Everyone is always so nice and helpful!

Ju
Review №47

Friendly people very well stocked

Sa
Review №48

Wonderful, lady was very helpful.

ly
Review №49

Easy in, easy out.Knowledgeable friendly staff.

Di
Review №50

Staff is always helpful and very friendly; almost always has the cat food my finicky cats want

Da
Review №51

Great store helps the animals

Sh
Review №52

One of the friendlier and cleaner pet smarts. Im very picky about where I go to purchase my pups food, treats and toys. Los Lunas and Wyoming/Academy are my pups favorite stores....mine too!!

Tr
Review №53

Fast service

Bi
Review №54

Friendly customer service, good stock, clean store, good prices.

He
Review №55

They have everything you need

J
Review №56

Nice store, nice people. Clean and neat. Very comfortable there.

Jo
Review №57

This was a great place I found all my pets needs plus toys for my puppies they are teething it has get as t customer service and very helpful when asking where u can locate stuff in there store very nice employees

Ge
Review №58

Always around the corner. Cats are happy once again.

fi
Review №59

Good looking fish

Ei
Review №60

Doesnt always carry what u need..may have to go to bigger stores

Gl
Review №61

Great fast service, friendly cashiers,and no lines.

La
Review №62

Sergio did a great job grooming my Yorkie-poo and he took time to understand and clarify what I wanted. He also squeezed us in since we were just in town for this one day. Thank you to all the friendly Petsmart staff! Great experience!!

Jo
Review №63

I took my shepard puppy in to be groomed. The store was clean and my groomer was super friendly and attentive to my pet. I was very impressed with the associate. The value, price and end results were all above average. I will return as long as these high standards continue.

Ir
Review №64

The store was well stocked. The store clerks were very helpful and knowledgeable and the products they sell. They were helpful to assist me with getting the best deal for my purchase. They made my in-store shopping experience great!

Ro
Review №65

Great service and inventory! I do recommend this particular store.

Gi
Review №66

Absolutely an awesome first time visit here. Super customer service! Ill be back soon, thank you!

La
Review №67

Friendly service. No line

st
Review №68

It was nice grooming was awesome for my dog turbo

na
Review №69

Masks and hand sanitizer for customers as we walk in. Employees very helpful.

Ma
Review №70

Had to wait a while, while hoping to get crickets, your employees were really busy. The employee who checked us out was really nice, and helpful

De
Review №71

Our dog was cut on her bottom. Groomer wouldnt let us watch her getting groomed and he was rude!

Mo
Review №72

Helpful staff!

ca
Review №73

Organized. Friendly staff.

Be
Review №74

Very helpful employees..

Ja
Review №75

I really like this place because of his ease of convenience. I can walk in, find what I need, purchase it and get right back out. I have always been able to find what I want and need there, and I enjoy their staff. They are friendly, courteous, and helpful. I will be going back to shop for more.

Au
Review №76

Might be small, but is very clean, well stocked, and workers are helpful and friendly.

yo
Review №77

Very disappointed with groomer Sergio here lectured me on how long my dogs hair was in 3 months.... Ive been anxious about taking my fur babies to pet smartthey cut my teacup poodle and she had to get stitches in the past but I called and talked to Sergio took them into be groomed it went fine, but I went back and had to leave without having either dog groomed.

To
Review №78

Got an email from this business, that is in Arizona. For someone named James. They need to be more careful with their emails. Im in Maine I havent been in there store in any state. Im not James either. ROFL

Ch
Review №79

They are always so helpful

Da
Review №80

Associate did not know what I was looking for

He
Review №81

I didnt find what I was looking for there however two employees got on line and helped me find it. There is no way to go in that place and not buy something for the pets. They have some cool stuff and are not overpriced

Da
Review №82

Great service and great selection. My only complaint is they sell so much food that is not good for your pets. Too much grain and not enough vitamins and good ingredients. Maybe someday we will have a higher standard for what we feed our pets.

De
Review №83

Great range of pet needs

La
Review №84

We love this store were from Socorro New Mexico so we went there made a call first they had a dogs food and they had to remove the store for us wow what a wonderful excellent associate they were friendly we were in and out during this time of crisis with the virus they were very professional about it thank you so much PetSmart Los Lunas New Mexico you get a high rating from me youre wonderful keep up the good work your friends Larry and Mary McWhorter in our dog name is Geronimo

Al
Review №85

Great selection

Aa
Review №86

Always good

ro
Review №87

They have crickets

Me
Review №88

Always friendly staff

Er
Review №89

I always love shopping here! Staff so helpful!

An
Review №90

Smaller store. They do a Great job with grooming our dogs. Staff is very friendly abd good with the animals that grace their presence.

Th
Review №91

Went there to look for a cat. Found Sweetie and adopted her. Great coupon book for adoptions.

Je
Review №92

This is a small Pet Smart but has good selection and the staff is friendly and helpful.

Ol
Review №93

Over price for grooming. They charged 80 bucks to groom a small dog because how dirty the dog was (outdoor dog) my dog did not give them a hard time at all for that price. Sergio takes his sweet time on the phone and still bumps his prices. I will not be returning to this place. There are other places in this area that have better prices.

Ch
Review №94

Bought a few fish. A couple died took them back. I had no problems returning them. They were really nice about it. I brought the new ones home and have had no problems.

ch
Review №95

Great service friendly

J
Review №96

This location of the PetSmart brand is very small but there is always parking and the store has the dog food that my dog likes. PetSmart does price match their online prices so just make sure that you are aware of that so that you can get the best deal possible even though they should always offer the same prices they know they can, this I dont particularly like about this business. The service was a bit slow because they were having problems with their registers and I needed to get the last bag of dog food on the top shelf so, I had to wait for a employee to get the ladder to reach the dog food. Just make sure you have a little extra time and shop smart when you go to PetSmart.

Ke
Review №97

Nice and friendly staff very helpful my dogs 🥰love the grooming staff.

Li
Review №98

Staff was extremely kind and helpful for all of our questions on getting a second cat

Yu
Review №99

The staff here are very nice and cheerful always ready to help. Its somewhat small which is good. I personally dont like big crowds.

La
Review №100

Not as many food choices as Petsense. However, some items like toys and bully sticks are less costly.

Information
71 Photos
100 Comments
4.3 Rating
  • Address:2450 Main St NE, Los Lunas, NM 87031, United States
  • Site:https://petsmart.com/stores/us/nm/los-lunas-store2527.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 505-807-3445
Categories
  • Pet adoption service
  • Pet supply store
  • Pet groomer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:10am–7pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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