What they’ve done at the rooftop is unbelievable. So so so amazing. However this review is for Danni specifically. I couldn’t find the signature eucalyptus towels today, and asked Danni. Turns out they were out. Danni went all the way to the other end of the roof (good 5 min walk) to cool and prepare me one, despite my repeated insisting that this wasn’t at all necessary. It was so kind and really made my night. It’s employees like Danni that make equinox the special community it is. Thank you Danni for going above and beyond. Can’t wait to come back soon.

Unprofessional management very bad experience. Equinox please make sure who you are working with.

I am so excited that I got a Equinox membership. Equinox’s gym is the most luxury gym I have ever been to. They have great hospitality they have a lot of different classes to choose from. I got the sport membership so I can go to every single equinox locations. The gym was super clean Great showers great work out equipment everything about this gym is excellent. five-star service and gym. i’m super excited to be working out now because my atmosphere is amazing. #Peopledontknowaboutthis

They really do everything they can to stay open and to keep us safe. And they are super helpful. You can reach the management people directly. Very easy. Or you can chat online. Equinox is the best gym out there.

Smooth location with an excellent choice OF machines. sadly they have got currently decreased the hours here and this location is no longerlike it used to bestill my to go to equinox around BH area.really enjoy my time there

Love going here. Clean and well maintained.

This is honestly the worst EQX. Referring to “in the wild” setup. Half the rooftop is wide open and unused, no attempt to fill it with equipment, constantly overbooked, they dont ask you to schedule a cardio vs lifting time slot so you end up with 40 people fighting over 30 machines/benches/cables to lift and 5 people using the 20 cardio machines. Total mismanagement of the volume and placement of equipment. They are using a quarter of the space out here for the 5 classes a day they offer. I’m no rocket scientist, but how about you nail down how to be an effective gym space before offering classes? Get the basics right. Insult to injury is the useless lounge area at the front as if people want to chill on couches in the sun. Seriously, put equipment anywhere you can fit it and call it a day. smdh

Love the Equinox brand and especially this location! The best location in Southern California!

Moved here recently from NY, going through gyms trying to find one that’s worth joining. The upper crest of fitness centers is always pricey so their rates were not a shock. I had a lot of questions and Brittany answered every one! To be honest she was also really good looking and pleasant, won’t mind seeing her before my workouts!! Check out Equinox (century city) great staff and environment.

Best gym! So clean and no drama like at the sunset location. It’s just a good space to work out in peace without too many show off types. The classes are all included in your membership (except the Pilates and personal training, which is on the $$$$ side so it’s hard to want to pay those prices) but it’s state of the art equipment and very spa like in the bathroom/locker area. Also much less crowded!

This club is beautiful. Staff were helpful. This club DOES NOT HAVE A POOL OR JACUZZI as the photos indicate. They have no way of removing pictures posted by members of the previous Century City gym. This is a huge sticking point for me, as Im a triathlete looking for some water. Was not worth my time sticking around to see what the rest of the club had to offer. Gorgeous facility, though.

What an amazing human being Audrey is, so kind and was very informal on why my guest should join the gym. I really needed my guest to join this gym for business purposes and she got it done I’m so happy. What an awesome sales professional she is at century city equinox!!

There is not nearly enough room dedicated for squat racks and barbells. Theres always someone is somebodys way. The only way to use the battle rope is to block an entire walkway.The only escape I can get is if I go into the trx/prviate training studio which is well equipped with kettelbells, dumbbells, and viprs. they could use some heavier KBs though ( heaviest is 40lb).

Love Love Love Equinox, Been a member of the Sports Club Location and my experience at the New Century Location is great. Nice Customer Service and staff. Love the fire pitt outside after my evening workout to relax. Yes its Pricey, but worth it.

I’ve been an Equinox member for about 6 years.I was at the Westfield mall and thought I would stop in to use the bathroom really fast while shopping.The girl at the front told me I had to upgrade my membership just to use this restroom.What an idiotic way to treat members.I get into all other Equinox just fine, I wouldn’t upgrade to this gym simply because of the idiot at the front.How about, let the already existing member in to use the restroom, and try to show them why they should upgrade.Long story sort, I walked in anyway, gym sucks, don’t go to this one.

And the staff, dont go there macho,hahaha,no attitudes,pros, business,fitness,n,well then some, at door!

Its almost insulting how a facility that largely resembles any 24 hour fitness/LA Fitness costs over $300/month.Very unimpressive facility having spent some time there. The cardio machines are crammed into a limited space, equipment space is limited, and bathrooms like like any decent/good gym.I understand the rationale that avg. income/property prices in century city are higher than average and thats what Equinox is banking on - but at least have something real to offer. There are a million options in LA, so why dont you really try to stand out if youre going after the executive market?Half-baked effort.

I am a regular member. Paid $35 extra to get into this facility. Steam rooms & showers close 30 minutes before gym “closes” as well as the juice store at the entrance. The NYC flatiron is great but this is an absolute joke!!

I am an Equinox member for the past 12 years. Recently I went to this location and asked the front desk person if I would be able to try the facility before upgrading my membership. The lady laughed at me and told me i can try it after I upgraded my membership. She also laughed when I asked her to validate my parking ticket and told me for members only. If any of my employee’s treat my customers with that kind of attitude I fire them on the spot.

I am updating my review from 2 stars to 4 stars. My main gripe would be that it doesnt have the same sense of community or feel as the previous CC Equinox, and that it’s in a ritzy mall which can be off-putting. The facility feels pretentious, SJW, and politically correct. The front desk has gotten better and is nice. Still: Trump 2020.

I feel very fortunate to have been welcome into this club and I do not foresee myself ever wanting to leave.

Not worth the expensive cost compared to other Equinox gyms that are less expensive and offer same amenities ( and in certain cases other locations have more)

Very small gym with a very poor equipment choices, I did not find a lot of machines that I usually use. Front desk staff was too lazy to go show me womens locker room giving me his loud sigh, lol. Nobody says hi, all trainers are mostly from Sports Club West LA. I only liked it for fresh clean new facility. Will be coming back sometimes just to mix it up, but definitely would not recommend this gym to be your primary one.

I am a current member of Equinox in Miracle Mile and I want to try this coz its close to work. I am a little disappointed that you have to pay $35 to try the club for a day. After reading all the negative comments I already know I wont like this gym. :(

Friendly staff, more than enough machines and they are cheaper.

Great place to work out. Not sure it is the best value for money though

This is a foo foo gym where people dont actually work out, pretty much just wanna be seen and socialize. I could name about 50 things that are better you can spend $250-300 per month on and this gym isnt even worth $100 per month.I guess you could do arm curls here while wearing cucumbers over the eyes and getting a facial if thats your thing.In all honesty though, its overrated for what it is and its at a fuc-ing mall which is sleezy in itself.

I waited patiently for this place to open after being a member of the old CC Equinox for a few years. What a massive let-down! Im finally canceling my membership after a couple of awful experiences.Bafflingly, the new floorplan for the main gym is less spacious than the old one (ceiling height doesnt count, guys)..? The air conditioning was broken during three of my workouts in one month (IN SUMMER!). The system frequently crashes and causes waits at the front desk. Many pieces of equipment have been poorly assembled or are otherwise non-functional: most pull-up handles spin (the cushions arent attached right), the platform for olympic lifts is a slippery mess, the layout is nonsensical, theyre missing basic equipment like a single proper pull-up belt...To add insult on top of injury, now they cant locate my laundry number or my bag of clothes that I left there last time - apparently the number disappeared when they canceled my account.Like... Nobody wrote it down first..? Great. Cool.Remind me: what the hell about this place is worth $250+/month?

Very rude employees. Lazy morose front desk. Nothing special. Avoid this club it aint worth it even if it was free

Equinox is the worst! Dont ever buy a gift card there; they wont let you use it. Ive tried at five different locations in California and New York, and theyve all given me the runaround, telling me various reasons why I cant use it. A total ripoff!

They dont let other equinox members have that free pass to see the gym and you cant park your car by yourself you have to pay 35$ for one day pass plus that vale date fee

Continue to deduct monthly fee from my credit card after I canceled membership

The only reason I joined this club was to stay away from the negative Nancy’s who write negative reviews about this “exclusive club.” 😂Yes, it costs more because it’s exclusive.