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American Consumer Credit Counseling
633 W 5th St 26th & 28th floor, Los Angeles, CA 90071, United States
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American Consumer Credit Counseling

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Kr
Review №1

Peter was very helpful and friendly. He answered all my questions and addressed every concern. The amount of money and interest this program is saving me monthly is truly astounding. Thank you!! I would definitely recommend to my friends and family.

Mi
Review №2

American Consumer Credit is a great organization. Gabriel gave me fantastic advice and was very knowledgeable and kind. I highly recommend this no-profit organization.

Ca
Review №3

The person I spoke with was not only refreshingly honest, but so helpful i really could not have asked for more. They are courteous, helpful in a realistic way and make you feel like you are talking to someone who really cares, which you are. Great enterprise. The information and help you get may save your consumer life.

Ka
Review №4

I was very refreshingly delighted to speak to Tom on the phone about a question I had about loans. He was patient, unhurried and as helpful as was possible by telling me where I might find the information that I was looking for. It was a pleasure to speak with him. Wish others were as pleasant as he was.

Kr
Review №5

Melissa was extremely helpful in getting me qualified for the program. She made me feel completely at ease with the intake process.My budget and goals are now set and a huge weight has been lifted. She is a great asset to this organization and does her job very, very well.Thank you!Linda Warde

er
Review №6

I have been dealing with ACCC for 4 years now. They have been so helpful. Every person I have spoken to has been professional. They are all very knowledgeable and eager to help. I talked to Kevin today and he was amazing. 5 star customer service. He was fast and efficient with my issue. I am mere months away from paying off over $80,000 in credit card debt and it was all possible because of ACCC.

Jo
Review №7

Talking with Tim I felt like I had known him my whole life. He really listened to me and understood my needs and what he could do for me. I really appreciate having some like him on my team.Thanks.

Af
Review №8

I am so happy with this experience. I just got off the phone with Mary Richardson. She was so helpful, answered all of my questions and took the time to listen and really help. I am in a tough spot right now and Mary gave me so much hope for the future. I couldnt be more grateful.

Li
Review №9

My experience has been a very good one. I have a wonderful counselor named Tom. X5703. He is professional and polite and a pleasure to talk to. He also explains things well and is very assuring when I have doubts or questions. I would recommend this service to a friend, just as a friend referred me after she was helped by repairing her credit. Ty!

Ma
Review №10

I had a two-hour counseling session with Tom. He was very thorough, very professional. I particularly appreciated that he acknowledge when the companys services would NOT be of benefit. That is really something to acknowledge.

Ca
Review №11

Melissa was very understanding of my situation, helped me find the right plan to help with the financial support I needed

sa
Review №12

They were extremely knowledgeable on tis subject matter. they explained all the options available to me, going over each in great detail .went over all my monthly expenditures, and suggesting ways to contain them. if i maintain their strategy, i will be free of my credit card debt in a few short years. i like that they are a non-profit organization. their goal is to help those folks who need financial help a priority rather than profits

Ca
Review №13

Had a credit report question and was very confused on what to do. Tom was very helpful answering my questions and giving me advice on what next steps I should take. Thank you so much for the help!

Sc
Review №14

Just hung up from working with Mike Sheehan, he was very helpful, polite and patient with us! We’ve been struggling financially for quite some time, living paycheck to paycheck! If we paid all the debt we had with interest, we’d be paying till 2076 and tons more money than the original loans!It was a pleasant experience and things are looking up for us!!!

Ro
Review №15

These people are unbelievable!!! Extremely thorough analysis and truly want the best for you. They explore different options for your financial situation and you never feel rushed. They spent around 2 hours with me. And their fees are better than reasonable.

Fa
Review №16

About four years ago, I was certain that I would need to file bankruptcy due to what felt like an overwhelming amount of credit card debt. Luckily, my husband told me that a place like this existed! I called, feeling ashamed of how much debt Id amassed, but was spoken to by a calm and kind customer support representative who reminded me that this is exactly why you all are here. Two days ago, I paid off my last credit card with the agency. They charge $5 a month per open credit line for maintenance, and are able to greatly reduce the APR for each one to help you pay off quicker. Every single time Ive called, whether to add another credit line to the payment plan, pay one off, or just have had general questions about my account, Ive been met with nothing but courtesy and professionalism. Im certain that it was a difficult transition to move to an at-home work model, but ACCC made it seem effortless. Thank you for helping me regain my financial independence - your work is essential and Im so grateful!

An
Review №17

I need to post a review again... because I am so happy with the customer service of ACCC. For example Marly Rateau helped me via email - going back and forth, as I was waiting for the money to arrive in my accounts - to find the perfect timing and date for paying off all my remaining debt. That I can do this now, after only three years in the program is only possible because I joined ACCC who negotiated considerably lower interest rates for me and took care every month of paying each credit card company in time, so I didn´t have to deal with that anymore. Leaving me time and energy, to move forward and take care of earning and saving more money. Again, I can only recommend ACCC, am over the moon that in a few days, I will have paid off all my debt! A big thank you to all advisors and customer support specialists at ACCC.

Lo
Review №18

The Representative Tom, was very professional, attentive, answering my questions, and went over everything I was convened about, I appreciated his service in the highest level of service. Thanks again. Lori Austin

Ar
Review №19

I’m a veteran that went through a $300k value divorce. My spouse had Power of Attorney and demolished my credit. I was ordered by the judge to pay back the debt or alimony. ACCC helped me keep my word with ridiculously low interest rates. The counselor Paul was patient, educational, and fair. The program will take more than 10 years aka a decade off my financial freedom journey. This is an amazing program with professional and qualified individuals.

E.
Review №20

It was helpful for me to be in one of their programs. Their representatives were helpful and I appreciated the tips in their newsletters too.

Mi
Review №21

Tom did such a wonderful job at explaining my financial situation! I totally recommend talking to a ACCC representative, so they can help you in whatever financial situation you are in. Whether it’s creating a budget or getting out of debt, this non-profit group of helpful people will answer your questions. Thank you Tom for your patience!

Th
Review №22

I spoke with tim regarding program options. Tim was great at explaining all available avenues and offered great feedback. I recommend this program to anyone looking for financial counseling.

Ty
Review №23

They really took the time to go over my budget with me, combing through my payments, spending, and income and coming up with a plan to help me eliminate my credit card debt far faster than I could have done alone. My interest rate has been cut down by 10% and my minimum payment reduced even as the overall time to pay off my debt has been cut down to under half. A wonderful nonprofit!

ch
Review №24

Great experience with these guys especially Tom . I had very little knowledge about all kinds of credit details and he took the time to answer all of my questions and gave me a lot of helpful information step by step to get my credit in order . Really appreciate it !

Em
Review №25

Really helped me understand the options available to me to get out of debt the right way. Thanks again, Edwin.

Da
Review №26

Amazing attention to deal and great service. They were extremely professional through the whole process; without judgement and truly wanting to assist with your financial problems.

Wi
Review №27

Speaking to Gabriel he really helped me find a really good plan and option to pay off my debt, he was really respectful and professional and really helped guide me about what the program was about and which choices I had to pick from and what was best to do and not to do I really appreciate the help this definitely gave me a peace of mind and has help me tremendously .

Je
Review №28

My rep Perkins was very professional and helped make the process easy to understand. ACCC help me make a plan to start recovering from a really, really bad financial couple years caused by the COVID pandemic. We lost almost everything and acquired a large amount of debt. ACCC helped us create a budget plan and worked with our debtors to help make repayment manageable.

Ty
Review №29

Helpful with consolidating payments and offering a budgeting plan to get me back on track

Li
Review №30

ACCC has helped us in handling our debt. Melissa and Perkins are very professional and treated us with the utmost respect - - - no judgment. I highly recommend ACCC who needs to resolve credit challenges.

St
Review №31

Very helpful and informative. Made this process very easy

Qu
Review №32

I was impressed by the exceptional professionalism and help that I received from the representatives that I spoke with.

Bo
Review №33

Everyone is professional, knowledgeable, helpful, and friendly: Nancy answered all of my questions and was very patient. Highly recommended

Jo
Review №34

My credit counselor Tom is very helpful and has walked through the debt consolidation process step by step. Good company👍🏻

Ch
Review №35

I had worked myself into a hole that I couldn’t figure out how to get out of. Not only did they help me to start back out of debt but they have offered me tools to avoid this in the future. Molly was great to work with.

ai
Review №36

They really want to help you get out of debt. Thank you for all the help and advise!

Ta
Review №37

I worked with Matt. He was very professional and legit. I would feel comfortable recommending their service to anyone needing a little assistance at this time.

ka
Review №38

Very grateful for this company who is helping us be successful and get out of hard times.

Ja
Review №39

It took longer than expected to set up but he was professional and sympathetic.

St
Review №40

Gabriel is very good at his job. I want to thank him for his work

Ma
Review №41

Tim you receive the trophy 🏆 from Maureen!!God Bless !!

jo
Review №42

Richard was an absolute first class professional, when it comes to sensitive things such as financial trouble it’s not always easy to look for help Richard took the time to not only take care of me as a consumer but as a person which made me feel so much better about the process he took the time to explain things to me and I for a very long time feel optimistic about my financial future.

Za
Review №43

Fast professional, easy to talk to .

Na
Review №44

Great company

Information
26 Photos
44 Comments
1 Rating
  • Address:633 W 5th St 26th & 28th floor, Los Angeles, CA 90071, United States
  • Site:http://consumercredit.com/
  • Phone:+1 213-533-4115
Categories
  • Credit counseling service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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