Our family have been State Farm policy holders for at least 40 years, starting with my parents first agent, Carleton Bloc. My parents passed away 27 years ago, but they encouraged us to stay with Mr. Block when we became property owners.. That is true for my sister, and both of my adult daughters. We all stayed with the very convenient local agent office when it was taken over by current Agent, Rodney Brown, and we are every bit as satisfied as we all were in the good old days. In fact, Insurance (with its use of technology ) has become increasingly complex, and we all benefit frequently from being able to ask Mr. Brown to help us navigate. He NEVER fails us, AND his staff is very knowledgable and helpful as well.We have been quite satisfied with State Farm over the years. BUT it IS a bureaucracy, and we have required assistance (explanations, translations, encouragement) from Mr. Brown so that we wade through the data collection and provision correctly in order that we benefit from the support this very good company provides at reasonable cost. I dont think you could do better when shopping for a One Stop Agent.
Great experience working with Rodney and his team! Very responsive and helpful. I have car, renters, and personal liability insurance through them. Recommend to anybody in the LA area.
Rodney has been extremely patient, loyal and responsive since I began using his services many years ago. He’s always available for advice or claims. There’s no one better.
I have been with State Farm for 50 years, I switched over to Rodney Browns office 15 years ago. He has such a wonderful reputation, I decided to switch. I am so happy that I did. He is very responsive to my calls. As I am getting older he makes sure that my car and home are fully protected. He checks in to make sure that all is going well. He will suggest different policy changes or additions to ensure that I am not paying for something that I dont need or covering something that I do need. He is also a really wonderful person. Without sounding like the commercial, Rodney is truly like a good neighbor. He is there whenever I call. He has a great staff as well. I cannot tell you what that means in todays corporate climate.
I switched insurance agents because of Rodneys reputation. Upon our initial conversation about policy choices, he was clear what coverages were right for me and my family. He is patient, thorough and confident which gives me comfort about my security.
Best place for a quote without feeling like you are being sold pressured or Bamboozled. Great customer service and they are not just quick to sign you up but also to take care of their clients. Very friendly Staff, bilingual and easy to deal with. State Farm insurance is great!
Very friendly, absolutely the best customer service! They went above & beyond for me, I highly recommend.
They have the worst renters insurance ever... Adjuster is very rude, they ask same papers or informations over and over. Why they cant ask everything together!!!!!! After sending everything they still need the same papers again... It has been 6-7 months they still didnt pay me for my lost!! So finally cancel the insurance and stop contacting them!!
This is my dad love you dad