This is in no way meant for the local chain…Autozone as a business continues to become more and more hungry. Forget the fact they are an all in one shop, and in the converse anyone with a slight familiarity with the magnifying glass can do the job of the personnel on site…Forget the fact any time I go in I know EXACTLY what I need and I pay a PREMIUM for said ability…But let’s go ahead and mention the lack of value on anything worth investing in unless you decide to change your oil every 1000 miles…The fact you treat your points system as an inherent joyous achievement, when you continue to add stipulations so far fetched that IF I were to adhere, my future generations would come to you doing what was wrong…Any of the above should bring the search for answers, or at least questions….
Very friendly staff and wonderful service. One of the best AutoZones I’ve been to. Highly recommend this for auto parts in town.
Always has what I need. Down to earth people. Great store
Clean, easy to find things, helpful staff.
Went in looking for a Optima RedTop battery, had the model number and part number in hand. Dealt with an older gentleman there, when I asked if he had the model number I was looking for, he just pointed me to a rack of batteries with 8 batteries behind him and says, well we have these. 4 are redtop and 4 are yellowtops. At which point, I tell him, I need this specific model number. He then goes to the rack with the batteries on it, doesnt find the model number were looking for and then tells me nope, we dont have the battery youre looking for. So I ask him, can you order this battery? He types in battery into the search bar, all kinds of battery related items pop up but no batteries. He scratches his head. Then he calls the lady manager over, asks her if they can order a battery. She states Did you type in battery on the search bar? At this point I ask if they have a suitable yellowtop battery for my needs. The closest one we could find was $50 more than I was willing to spend. Then, I went to ORielys, gave the gentleman behind the counter my model number and had the exact battery I needed within 30 seconds.
The team is always helpful and knowledgeable. Good sale on oil and filters too!
Helpful & friendly staff, with good inventory & quick access to more necessary parts.
I am new to the area and had a low coolant light come on in my husbands truck. He had recently passed away so I couldnt get him to take care of it. I asked the gentleman on duty for help and he totally handled it for me. I thought a tail light was out but he double checked and they were fine. I was in and out in less than 15 minutes on Labor Day, no less! Exceptional service and reasonably priced.
Bought and replaced two different starters one for my 98 grand cherokee and one on my friends 02 pontiac in a single day each
Always ready to help.
I bought a replacement battery at the Los Alamos Autozone today. Casey sold it to me, and volunteered to help install it. Well, I stood back, and he did the whole job in a very professional and helpful manner. To say nothing of friendly! Im now a loyal Autozone customer.
Had a question regarding battery discharging on my RV trailer, could have delayed our pending travel trip. Clifford answered the phone, after a few minutes of discussion, he invited to bring it to the parking lot for a few tests he would run. Using his own tools, he resolved the issue, refused any payment and simply said to travel safe. Excellent service when he could have taken a different tactic, but not Cliffords style. Five stars in service and friendly manner.
Lilliana was great! I couldn’t find a certain optima battery I needed for a project, she was quick and precise, knew exactly what I was looking for. With over a decade and a half in parts sales, I’d say she’s got it nailed. Anyone who says these guys don’t know what they’re doing are liars. Thanks Cliff and Lilliana!!!
I went in to buy a new battery for my F150 and received excellent service. Clifford was extremely helpful and even came out and installed the new batter for me, and took the old core. In and out the door in under 15 minutes.
Very friendly helpful staff
Johnny, Cliff, and Steve are top notch CAR GUYS! They know the language us car guys speak and are very insightful to customers needs. Great bunch in Los Alamos!
Very nice and knowledgeable group of individuals working at this particular AutoZone. Ive generally been impressed with their professionalism as well as their willingness to help when needed. Great job guys!
Lilliana is the best person to do business with - she is very caring and friendly and is very knowledgeable about her work and I highly recommend her help.
Hadnt been to this Auto Zone awhile but not a bad place quite not to many people . Service was day and good no complaints. Ill be going back.
Staff were very helpful.
Only got antifreeze & washer fluid.
I had a burnt headlight and Clifford changed it for me, and he showed me how to do it step by step for future reference! Really recommend this place for small repairs at great prices. Saved me from having to be haggled by a mechanic.
I was driving down from Jemez springs to Los Alamos when my 2001 astro van starting over heating. When I got into town I turned into a strip mall and there was a auto zone. I told the guy what was going on and he said it was my thermostat . He found the one I needed. I was out looking at the motor and he realized I had no idea what to do. He jumped right in and changed it for me. I would still be there if it wasnt for Clifford. Best service I ever had! Thanks big time, Clifford!
Just left Auto Zone in Los Alamos, N.M. We had a dead battery on a Sunday with no repair shops open. A pair of girls (good Samaritans) gave me a ride to the Auto Zone in Los Alamos. Lili let me take their charger pack and we just got the van started. We drove back to Auto Zone, they did a diagnostic on the key fob and battery. Cliff installed a brand new battery very quickly and professionally. Our vacation was saved!! Many thanks to Lili and Cliff for their help, we really were in a jam!
I came in with a battery issues that had actually caused my vehicle to shut off while driving earlier in the day. I was nervous about making it home. Cliff showed me the parts I needed and made sure everything was together and in working order before I left the parking lot. Incredible service and also just a nice guy in general.
Clifford at the Los Alamos location was extremely helpful in replacing my car battery. Friendly and efficient service! Recommend 😊
Love these guys. Came in 30 minutes before close needing a replacement battery (had jumped the car and driven straight to the store). They replaced it in the cold, rain, and dark, and even replaced a blinker that was out while they were at it. Tried to tip and employee refused, so I figured a great review was the next best thing.
This is a pretty good auto parts store one of the two good ones here in town. theyre a chain and they can get most anything you need delivered within a day or two but they dont have it on the shelves.Im not a fan of rewards programs, and AutoZone does have one which is generous but has some pretty strict daily limits to qualify. So one thing I wish they would change
Pretty good place for a small town. If they dont have it, they can usually get it within a day and the folks who work there are friendly and helpful.
I needed a new battery, Clifford checked it and put it in my car. It is not an easy task on these new cars. Timothy sold me the battery, they both have great customer service skills. Great job.
The people at the store have been very helpful been going there for several years and will continue to do so.
They are helpful, honest, and kind. Highly recommended. They also check your battery and error codes for free.
They have what I need and the staff is friendly and helpful.
I have been here for almost 2 years and this is by far the friendliest and helpful place I have been in 2 years.. The best prices also.
I really love this autozone always friendly and helpful!
Always friendly service
Good service and prices.
Good customer service
Showed up early this morning to the autozone as distressed millennials. Our engine had overheated and the handsome young man Diego came to our aid. He swiftly directed us to the resources and antifreeze we needed. He then proceeded to diagnosis our car problem. Like the volcanic mountains around us he stoically and beautifully resolved our issue. We thought we were going to be stranded or need a new engine. We will never forget you Diego thank you.Very professional and patient. We really appreciate yalls help.
Great customer service, solid selection of parts and good value.
Came in with a battery problem, and Clifford was very knowledgeable and sorted me out. Thank you!
Great prices, customer service.
Great help. Even put my battery in for me. :)
Friendly and very helpful services.
I bought my battery online and picked it up there. They were kind enough to lend me some tools to change it.
Courteous and friendly service
Great Service