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Sunrise Glass & Mirror
10861 Los Alamitos Blvd, Los Alamitos, CA 90720, United States
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Sunrise Glass & Mirror

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Bu
Review №1

Sunrise Glass and Mirror installed over 16 windows in our newly renovated house. Everybody says the property looks amazing now and it is so much more quiet that before. Mels company to other family members and they are in the process of getting quotes. I highly recommend their service.

Ja
Review №2

My family had an absolutely awful experience with this business. Do yourself a huge favor and choose another business for your window needs. The owner blames the customer for everything wrong with the work he and his business provided. The owner yelled at me for asking him to cover his shoes so he wouldnt smear dirt on our rugs. He disrespectfully spoke to my mother so I had to intervene. The whole experience was horrific - it felt like something straight out of a nightmare! Dont just take my word for it - check out all the reviews on Yelp, you can even Google reviews from other sites to see the terrible experience other customers have had.Additionally, just read the owners response to my review. It clearly shows you how they treat paying customers and how he continues to blame them for his businesses incompetent work. NIGHTMARE.

Ja
Review №3

Don’t go this place for replacing windows.If I had read Yelp review I would not have problems I am having now. I am not the first person havingIssues. I trusted the owner because he has been at same location for over 30 years that was my biggest mistake I made. I read Yelp review who had same problems, window is not right size and they came couple times to repair but made no differences. They put border all around window on three windows then one window no border. They shouldn’t have put border at the bottom of the window.I asked take their shoes off the owner said his Workercomp insurance does not cover if his workers take shoes off even when they are coming to patch the gaps.I got rip-off big time. I went to Sunrise mirrors and glass because it is in our city, wanted to use local business since Los Alamitos increased sales tax I was hoping tax will stay in our city. My window was over priced big time. I paid $ 6800.00 for 5 windows and one patio door.Now I am stuck with ugly windows. Premium window is good quality window but owner insisted install Premium window. I wanted to install Milgard windows.

Bi
Review №4

Great service and quality products. Sunrise has replaced the glass in a sliding glass door for us, repaired screens, and installed 2 heavy glass shower doors. All jobs were done very well, and prices were in line with others who bid the same job. I will do business with them again, and I would recommend them to friends.

ti
Review №5

Quick, professional service! My screens are perfect!!

Ta
Review №6

Last week we had a great experience with this company. The technician came out did a thorough job. Did all the measurements correctly installed him the next day for a killer price.Really happy with the service high-quality work very professional I would highly recommend them to anyone that needs any windows screens or doors installed. Thanks again .

Ti
Review №7

I have NOT YET used this company. I received their free visit and quote. I was influenced by the negative reviews posted by others and have not yet gone forward with this company.The Sunrise workers visited us were very friendly, eager and helpful.The store owners are first generation immigrant and appear to have come with good work ethics. They gave me quote and information I asked for on the spot.I feel I can give them a chance, and they will do their job.Their COMPETITOR across the street did not show up on the first appointment, never called to explain. I called the second time, the manager did not apologize, but asked me to arrive at the job site again first, call him, and wait for him to come at his convenience. Then, he asked me three times directly or by hint to promise business before he would give me his quote, and he chose not to quote me after I indicated to him a promise of equal opportunity and fair competition.If the two guys who gave Sunrise one star and meant to praise the competitor on the same street, I feel leery.I am going to give Sunrise a try and will post my experience after... It may take 2 to 4 months, but I will post my experience.Tim

La
Review №8

Ive used Sunrise Glass and Mirror for the last couple years now for different projects I needed. I could not be happier and satisfied with all the results that Ive had. The quotes that I receive are always reasonably priced. Really not a pushy company like other glass companies trying to upsell you.My windows look amazing! They installed 12 new glass windows in my house.Really clean work.After my windows were done being installed they made sure everything was correctly in place.Thanks again.

tr
Review №9

I usually dont write a lot of reviews. I wanted to express how wonderful my experience was. From the beginning to the end it was a stress-free process. The owners are super friendly and knowledgeable about Windows glass and mirrors and doors. We installed a brand new windows as well as doors in my house. I can tell its such a big difference in my home it looks amazing!! Definitely earned a loyal customer.

R
Review №10

Ordered windows and had them installed. Professional work. Very happy.

Ru
Review №11

We have outdated windows finally we’ve been saving up so we can replace him with double pane windows. We could not be happier with the outcome our windows look amazing it stays nice and cool in our house now. Gave us a whole package deal for the whole house .I set up my aunt for her windows to be done too. How did recommend this company give them a call.

ve
Review №12

Super cool people I was stressing out and these guys came through to help out answered my ?s and they installed the windows the same day quick and easy next week I have an appointment for all of my screens and for the summer these guys are fantasic.I highly recommend these guy Ive recommended my friends and family as well

ss
Review №13

I am writing this review because I read the other reviews and I think it is a real shame that people can negatively affect a business so easily. The people who are satisfied are working and in a hurry and dont expend the energy to write reviews. They thank the owners and move on. I have used this glass shop for years. I am a contractor and they have been to my home as well as at least a dozen of my projects. They have shown up at the scheduled time, produced fine products and all of the work was custom designed. The products held up and my customers were overjoyed as was I. The industry has become a DIY fiasco and I think that people try to do so much to pinch a penny and they simply dont understand the nuances of cutting, fitting, plumb surfaces and old structures. Much of the disdain would be eradicated if people would seek professionals to do the job, describe what they want, ask the pro to give them a sketch and dimensions, ask what the finished product will look like and what issues they might expect to encounter and how they will address those issues. I have always been able to tell these people what I wanted, what my professional concerns were and they made excellent suggestions. ALL jobs were done professionally. I have referred numerous people to them ALL satisfied.

St
Review №14

If you like getting ripped off, go here.Three days after the glass was replaced in a stand up mirror I brought in for repair, it cracked in the middle from side to side. When I brought it back we were told, No problem. Well be able to take care of it. Twenty minutes later we received a call that the owner said it was not their fault. We immediately drove back and found the mirror exactly where we left it and the owner was out. So, obviously he decided not to stand by their work without ever having examined the mirror.I believe it was installed improperly and when the glass expanded from the recent heat, the pressure caused it to crack. Poor workmanship. Poor quality control. Dismal customer service.

An
Review №15

Great service on installing the whole house with double pain windows.The owner even gave us a really great deal for the whole installation.looks amazingly.Just in time for the summer.Thanks again.ten out of ten.

Du
Review №16

I had this contractor company come out to remodel my home. They installed brand new mirrors and doors. From our bedrooms to our bathrooms and I can’t lie I am happy with the work and I highly recommend this company.

Ma
Review №17

Totally love these guys. Awsome customer service, very friendly.Answered all the questions I had regarding my services.Totally going back with them. Highly recomend them.Jason and his crew were very professional.My window quality has never been better, thanks to these guys. Hooked it up with beautiful mirrors.

Je
Review №18

I came in with 2 hard to find shower door parts for a frameless shower. Not only did they have the parts, but the man that was behind the counter helped me put everything together so all i had to do was go home and install them. Had i put the parts together by myself i would have likely broken them as they were difficult to manage with one person.I could not have asked for a more friendly and helpful experience. Thanks for the great customer service! I appreciate it!

mi
Review №19

Great service over all definitely would recommend they came and installed our new windows for our home pretty fast and efficient and would call back for future work we just had a house party and everyone liked our new windows !

Sh
Review №20

Had my glass doors replaced, they took really good care of my house and fixed a couple of other things free of cost, great guys.

Vi
Review №21

Ordered mirrors for 2 bathrooms....neither one fit square on wall....no help whatsoever to fix the problem.....just a lot of loud, condescending talk.Had to order from different company.....great results.... Mirrors cut to fit wall...dont make the same mistake...

J.
Review №22

Had a great service, nd would definitely recommend them to friends and family, they were always on time, really happy with the finished product, and the windows came out perfect

Hu
Review №23

Very good service people were friendly and very helpful.been a couple weeks since they installed some nice high qaulity windows. I would reccomend them to others forsure.

An
Review №24

Needed to have all of our windows redone for the summer on the home we resently just bought and needed a new front door .so we contacted this company and had are screens replaced and are windows on our home plus they had amazingly beautiful french doors and we haf them install that as well service was fast and affordalbe great customer service. Highly recommend this company for ur homes needs.

Je
Review №25

Understaffed and over priced. 3 days to repair a small screen. Paid less down the street at a competitor and had it back same day.

Da
Review №26

Very helpful

Mi
Review №27

Horrible place to shop.

Information
5 Photos
27 Comments
4.1 Rating
  • Address:10861 Los Alamitos Blvd, Los Alamitos, CA 90720, United States
  • Site:http://sunriseglassandmirror.net/
  • Phone:+1 562-493-3528
Categories
  • Glass repair service
  • Glass & mirror shop
  • Door supplier
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–2:30pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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