I came in because my network was down and the manager, Robert, was extremely helpful getting everything sorted out and working again. I also was due for an upgrade and he showed me all the new options available and was very efficient helping me get everything set up. Im thrilled that they even had the new Samsung flip phone in stock. I highly recommend this at&t store to anyone looking to upgrade their phone and recommend Robert to help with any issues.
Great customer service Robert (store manager) help me set up my new phone smoothly transfer also Christian help me choose the best phone so got exactly what I was looking for. New phone plus best deal! Happy purchase thanks!
Longwood is a great store! Good location, easy parking and very knowledgeable, helpful techs. Brought my phone in because of constant notifications of malware and Christian fixed in within minutes...removed the scam. Also spoke with Robert previously and all were very informative and courteous.
I’m not sure who the manger is because I forgot his name but god was he great! I’ve never been to a phone store at which I had no questions after speaking to a person. I can tell the rest of the team is great as well. Super clean place and overall comfort. I’d give this place 100 stars!!!
Great top notch service!! 5 stars all the way! Go see Robert and get hooked up with great deals!!! You won’t regret visiting this AT&T!
Just want to say, thank you Robert for your help making my phone transition very easy. And painless. Hope at&t appreciates your hard work and diligence.
Great customer service Pablo, super clean store and everything was great . Thank you so much
Robert is great!! I walked in to the store this morning very nervous and anxious to have to get set up with a new plan, a new phone and he made the experience a breeze. Also, this newer store is wonderful and convenient for me so I will surely be back!
I went into this AT&T wanting to upgrade my phone. The manager Robert was very helpful with this process. He answered all of my questions on the two phones I was debating between so that I was able to choose. Excellent customer service!
This location was so clean and organized & the employees working there were so nice and made sure I had everything I needed. Great customer service! I will definitely be returning to this location
Robert was an amazing and helped me with everything. Highly recommend seeing this guy!
Amazing staff and location! Super friendly people who were eager to help me. Recommend this store as it is a one stop shop when it comes to AT&T products.
The guys up at this longwood store are great. Victor helped me with a new purchase and did a great job. Cant say enough about this store. Good people.
Robert was AWESOME! Quick and easy service! Thank you so much!
Robert is knowledgeable, courteous and very attentive. He found my mom the best, most economical package. Clean store with lots of options.
Good costumer serviceOpen the doors earlier than I thoughtGreat job Rob
I got the best service at this store. Miranda was very extremely helpful and knowledgeable. Brandon made me laugh the whole time. And the manager Christian, was there to guide Miranda when she needed help and Brandon when another customer came into the store. I will definitely be back, thank you!!!
This location is great and looks amazing! Robert was beyond helpful with my att needs. I will always return to this store just because of the great service I received. It was above and beyond of what I expected. Wish more att stores were as welcoming and organized/ clean as this one!
Brandon is the Lone Ranger today. He did FANTASTIC job dealing with two groups buying phones and services and we both along with other group left at same time. Cheers to Brandon!!!
Amazing service! Robert was fast and got me back on the network. 10/10 recommend to a friend!
Great service and Robet Iis very knowledgeable. Very satisfied.
Victor was absolutely wonderful, very patient and understanding of my situation, got me the best price for my new contract, Robert also the manager was also very helpful and patient, will only use that office for now on for AT&T, you need to congratulate them on a job well done!
Really amazed by the great customer service. Made me feel welcomed from the moment I walked in the store to the moment I left.
One of the best services I’ve received. The entire team needs a raise, Miranda took care of my needs and then some. I walked in for a bill pay and she noticed that my phone was cracked, went over my options since I’ve been a long time customer. Long story short I left with a brand new phone. 10/10!!
Miranda and Brandon are honestly two of the most helpful people I have encountered. They both are very hands on and attentive. Would recommend either one of them for anyone
Robert was super helpful and got us switched over from Tmobile which he made very easy.
Miranda and Brandon are two of the most helpful AT&T employees I have ever gotten to encounter. Definitely would recommend everyone to come here and ask for them
This is the first time that I visited this store (I usually go to the one in Altamonte), and Brandon was very helpful. He personalized my experience, and he helped me get what I needed. He was so friendly, and he reminded me why I was with AT&T in the first place. The organization is very lucky to have Brandon as part of their team. He is a true asset!
Had zero wait. And they gentleman that took care of us was very nice. Making this my home store now!
Miranda was professional, polite and knowledgeable. I would definitely visit her again for me cell phone needs.
Awsome staff very helpful
My goodness great service! Brandon performed excellent customer service and provided knowledgeable information.
Mo was wonderful kind patience. I am 71 years old and he took the time with me till I understood the phone. You have got a great employee and very knowledgeable young gentleman who needs some reward for his kind service he gave to me. Thanks again ATT.
It was pretty aggravating showing up at the store at 7:25 and finding out they were closed. The website and the front door say they close at 8 on weekdays. There was someone in the store who glanced at me for a second then ignored me. Would have been nice to at least be acknowledged and maybe he can confirm they closed early.
Moe took his time going through phone and plan options to best fit our needs! He didn’t try to push products on us that we didn’t need. Thanks for the amazing service and saving us money.
Christian is awesome! If you’re looking for a cell phone I honestly wouldn’t work with anyone else. I was having trouble with cell service through xfinity mobile and Christian helped me save almost $100 a month by switching to AT&T. Not only that but he was very knowledgeable, professional, and easy to communicate with. I won’t deal with anyone else for my cell phone needs in the future. Give this guy a promotion!
Friendly and good customer service I was in and out with my new phone and service
All team members at this location are helpful and friendly. The service time was quick and transitioning from one carrier to the other was painless. Thank you Longwood AT&T team for your help!
Had a great experience at this AT&T have to say that Brandon is a great associate and definitely recommend him to anyone that comes to this store!!!!
Great place to shop for phones and accessories!
Great customer service. The manager was able to answer my questions thoroughly and resolved my issue.
Robert was very patient, knowledgeable, and helpful
Service was awesome from MO . He is the man !
Good job
Helpful staff