I had a service contract with another company who was unable to fix a leak in my irrigation system after 6 calls for them to come out. Was referred to Prostaff by a neighbor and they scheduled Bob out to come and assess. Bob spent a short half hour or so at my house and immediately determined the issue. We rescheduled a time for him to come Back out with the part to repair the broken part. Bob was super professional and friendly and his knowledge of my old system was great! Would highly recommend this company to anyone needing irrigation services. And to top it off, they waived the fee of the diagnosis visit and only charged me for the repairs.

Excellent staff friendly atmosphere they know so much about bugs lawn and irrigation I would highly recommend them especially when their monthly plan is unbelievable

Great job. Very professional and excellent results. Had Massey at one point for my lawn and they did a poor job.

Best pest control service I’ve used since living in Orlando for 20+ years. We’ve only had one incident since we started using ProStaff where we had a breakout of cockroaches (welcome to Florida), but ProStaff stayed on top of that problem with repeat visits and varied techniques until it was fixed. Besides that one incident we’ve enjoyed a bug-free home for many years as a result of their services.

While Im not happy right now with the service i will continue to use it for now. I talked to a very nice lady Charly on the phone about my issues, so no need to go into it here.Thanks Mrs. Miller

Pro Staff was five star in every way from the first moment they contacted me to every appointment and service. They always called me in advance and always walkthrough the property once the service was completed. I recommend them without Reserve.

From the very start when one of your associates came to give mi a quote, also Fransico that repaired my sprinkling system and Carlos that treated my lawn. They were all professionals in thier job. Very curtious and polite. I am very happy that I choose your company. Thanks Irwin Rodriguez

The first scheduled date and time the man was here to do the work. My landlord paid the entire bill up front (mistake) With about an hour left of work to do he said something on his machine broke so he would have to reschedule. He said he wasnt to busy and should be back out the same week and he would call to make an appointment. A couple of days had passed and I hadnt heard from the company so I called. The woman who answered the phone was pleasant but she tried to push the job completion out a couple of weeks. I told her that was unacceptable as I had just moved in and I had everything everywhere and needed to get the pesticide into the holes, for the termites, and the holes sealed. She scheduled for that Friday of the same week. Well the time for his appointment came and there was no one here. I waited about two to three hours and then I called the company. The lady (same one) who answered the phone told me that he was out with an emergency and she wanted to schedule for sometime the following week. I told her that someone should have called me to let me know as I was waiting around the house for this person. The next available time slot was late in the evening a couple of days later and when the time came for him to show up, I called immediately this time, and was told that he still was not able to come out. I told them that this has gone on long enough, they had gotten their payment for the completed job up front, and I needed someone to get out here ASAP. Finally, we scheduled for a couple of days later and he came back out to finish the job. This very long scenario is just to advise people do not pay for jobs upfront. Poor customer service when it comes to notifying customers if an appointment cant be kept.

Customer service was excellent, Amber was quick to respond to questions and friendly to speak with. Ive only had the initial treatment so far, so I will have to wait and see how effective the service is, but the explanation of what they used and how it works gives me confidence in the long-term. Very satisfied so far!

We have used this company for 8 years for our lawn/pest care. Everything was great-until we needed services outside our standard. We needed flea treatment and we understood it may take more than one time. The first time didn’t work-so we had to reschedule a second time. I have several cats-one of which I can’t get crated to removed the animals while they treat-she only likes my daughter who off to college. My daughter drove down 3 hours to help me-and ProStaff was a no call/no show. Since my appointment was at 5pm on Friday-they don’t have a service to follow up with and I can’t do anything till Monday...which my daughter has to go back for finals. Our house is steadily getting worst and I’m loosing a the battle. They sure as heck call me for payment the very next day for flea treatment that still has yet to work. Very unhappy. And I don’t think I’ll renew my annual treatments and go to another lawn/ pest control company after this experience.

Tried to get a quote from them for termite protection. All I got in response was a blank email with random phone number followed by my own information. Looked like a scam until I read the email address it cam from. Too many other quality options out there to deal with poor customer service.

UPDATE: Since my original review (below), Bob Welch - President of ProStaff - visited, stood behind his work & acknowledged responsibility by installing 2 pallets of sod. His crew was very professional & did excellent work.Thats the good part!Unfortunately 2 pallets of sod was not enough to cover all the damage, but it was the amount they felt responsible for.In the end, I only wanted a good lawn treatment service & didnt want to go through any of this. DO YOU?ORIGINAL REVIEW: After 3+ months of service from Pro-Staff my lawn is a mess!It started with a full service treatment in May with Arena pest control - at a premium price.In less than 30 days they came out again because there were still bugs!Several managers visited and tried to blame it on the irrigation system and while the system may not be perfect - it was getting the lawn wet. And I addressed the irrigation deficiencies. Plus, it rained almost every day or every other day. My neighbors lawns dont seem affected.Supposed treatments of something or another are being done and heres the results (see early August pics). In my opinion the lawn has gotten worse and areas that arent getting bare are filling with what Ill call weed grass.BUYER BEWARE!! In my opinion, if you need lawn service call someone else!

Daniel is the best! He is always on time and has been taking care of preventive bug service. The ladies in the office are always helpful as well. Im very pleased and highly recommend them to my friends.

I have had Pro Staff for over 4 yrs. When I moved I hired them again. Always very professional & friendly. They always explain what they are doing. If I have any issues, they address them immediately! Great company!

I was happy with The Pro-Staff Termite company. They scheduled and came out to see me the same week. Brandon the technician was great in explaining my options, the process, and treating my home. I give them thumbs 👍.

We have been customers for years and are generally very pleased, when there is an issue the follow up is good.Things I would like to see, if a customer desires a notice of when the technician will visit..the day is fine,,,,it would be a reminder and opportunity to make a comment, ask a question etc.Again for customers who would like this, if there are seasonal weeds that are obvious that cannot be treated for whatever reason, say so.....and then those door hangers that tell me you have gone paperless and will email the report.....well then email the report and no need for the doorhanger, especially if we are away :)

They are people of their word. Professional, knowledge. Pricing is great. Service is phenomenal. I have referred them to several clients and family members. Definitely recommend using them for your pest control needs

I have been using this company for over 20 years. It has grown over the years and I know that is because of their great service. I just added the Lawn Pest Control to my Termite and bug service.

We have used MANY home pest control companies and have stayed with ProStaff for many years from house-to-house. This is the only company that we haven’t had to call back out after doing the annual prevention measures. We have used them for both pest prevention and lawn maintenance and have been completely satisfied with both. We would absolutely recommend ProStaff!

It was good service, very professional.

Kathy (office) and Miguel (technician) do a great job. Very professional as well as personable to work with and haven’t had any issues in the years of service provided. Highly recommend.

Received my annual service for Bug and termite prevention.

Very good service

Great business and professional.

We have been using ProStaff for years. I just had to write because they are ALWAYS the most knowledgeable and kind staff! Especially Shawn who calms my nerves about the bugs! Truly the best!

They will definitely take care of anything thats bugging you!

This pest control company has been wonderful. We recently made a switch from Massey and the difference is incredible! I have not seen one palmetto bug to date. They are fast and friendly, and Hope at the front desk is always helpful!

Most of the dollar weed in my lawn is gone. Where the frost did not get to the lawn it looks healthy.

Angel our service man is the best.

Reliable and knowledgeable service for our lawn.

Best in the Business. This firm cares about their clients! Top notch service and quality work. I highly recommend them.

Brandon was very professional in his annual inspection of our home for termites.

I made a special lawn followup request via email to Yolanda. Almost instantly she communicated my request to Jay, my field service tech. Within ten minutes and because Jay was servicing others in my neighborhood, Jay knocked on my door. Amazing employees, amazing communication and amazing response. Pro Staff and especially Yolanda and Jay are the BEST!

Excellent and professional staff and always prompt and thorough service!

I’m using this company since I moved into Seminole county, almost 9 years ago. I’m very pleased with their pest service as I know they were able to control a serious roach infestation when I just moved into this house. It was awful. They were honest to let me know that the won’t dissapear overnight but they managed to control that infestation. As of today, I just see a couple but always dead. It is impossible to ged rid of all living in Florida but I’m very pleased with my quarterly service at a reasonable price. I always get the same dedicated technician. Shawn is very professional and works diligently.

Great staff who really care. On time and no mess.

We came across Pro-Staff when we learned we had a Carpenter Ant problem. They not only remedied the situation, but also sold us on their annual service. It has been right about a year and have had no pest issues since that time. We will be renewing considering the value and quality of service provided by Yolanda and team.

I just moved to Longwood and was looking for a pest control company. Prostaff had great reviews. I called for a quote and spoke with Yolanda, who was very friendly and knowledgeable of all the services offered. She scheduled my free quote. Im impressed.

My grandsons friend Nick Tucker has been taking care of my lawn for about a year. He definitely does a great job, goes above and beyond. He has extensive knowledge in the field, and takes pride in his work.

I love Prostaff as our pest company but our technician Jason is even better! He comes out every time we have a problem, he is always on time and very professional! I would recommend him within the Prostaff family to anyone!

I love Pro Staff, everyone there is so friendly, helpful as well as professional. I had a problem in my yard and I called Pro Staff and a gentleman name Joe Boeshko, came out and inspected my yard. He took out a lot of his time to figure out what the problem with my yard. Ever since then, my yard has been doing great! Thanks Joe and Pro Staff! Lisa Singleton

Wonderful customer service!

We have had several treatments now from ProStaff and are extremely pleased! Nick Tucker came in and assessed our pest problem. He was efficient, professional, and prompt with getting us scheduled. We saw a great difference almost immediately! I would recommend Nick and ProStaff to anyone with any type of pest/lawn concerns.

Just started getting our property done for pest control and it has been an amazing experience with this company... the technician Shawn has been nothing but helpful and professional ... I strongly recommend this company for anyones pest related needs.

On time, friendly and professional.

We have been customers of Prostaff for years and have never been disappointed. We would like to give special thanks to Joe B who has been our technician for years now. Every visit he spends a few minutes to talk with us to see how we are doing and to see if we have any questions. This company is rock solid from the office help to the technicians. If we ever have any concerns, we contact the great office help and they will have someone at our house within 24 hours taking care of our concerns. I will continue to refer any friends and family to prostaff for years to comeThanks again for outstanding service Prostaff and Joe BMrs Lisle

This has to be the most dishonest, and horrible company I have worked with. The staff does not care at all. Ritchie came out, and stated we had a fire ant problem. He said nothing could be done as it would be a lawn control issue. Which is not what I was told when I signed up for this service. I was told that if the ant mounds are three feet away from the house, it would be a separate charge for lawn care. My wife was at home tending to this, and said the ant mounds were not more than 3 feet away. I was told when signing up, the inside and out would be taken care of. I have canceled my service, and will be opening up a BBB complaint. Funny, since I started this service, my ant problem has also gotten worse. Stay far away from this company. Oh, and they wanted to quote me almost 200 dollars a month for both services.

Staff was polite and on time, very understanding.

Love them!

Annual