I highly recommend Utilize I.T. I took my dead laptop in at 3:00 pm, and had my new functioning laptop with saved data files by 10:00 am the next morning. They were courteous, knowledgeable, fast and very reasonably priced. I will definitely use them again.
Would never bring another computer back here again. Broke the outer touch screen on my laptop. Took the to them with the replacement part. They broke the screen underneath, and lied to me about it, said it was broken when they got it, which it was not, we both looked at it. Charged me for the screen they broke.Then they put the wrong screen back in it so I had to take it back again. They finally managed to put the right screen in it. But now its held together with electrical tape, because whatever they did broke it so badly that it wont stay together anymore.And for the record, this is the 2nd time I have posted this review. Because the 1st one has magically disappeared. Guess thats pretty easy for a computer shop to do.
Lose parts, do not return your calls,took to long to get the parts to repair computer.
My computer is running great now!!!
After several failed attempts with purchases and returns from Office Depot to get my computer and monitor to speak the same language, I was referred to Utilize I.T. by the recently retired owner of Team Electronics. I worked with Keith and he came out to my car to look at the computer/monitor setup and recommended the correct cables I needed the first time.Great to work with and very knowledgeable! I would recommend them to everyone. Thank you for your help.
Be aware that you may arrive had their (hard to find) location, only to discover they are not there in spite of posted hours. Also had spoken to someone prior to making my hour drive to let them know I was coming. They may do great work but Ill never know.
Great Staff!!! If you have computer repairs that need to be done or simple questions, this is your place. Kelso, longview and all surrounding towns. You will be well taken care of here.
Quick service and good srevice i will return if i need more work on my laptop
We work directly with Utilize I.T. with mutual customers. They are great whenever we need their help and always very knowable, no matter the platform. I would recommend them to anyone needing any kind of managed services. They are inexpensive and always available to help.
Sure wish you would have called Me and let me know you had to Wipe out All my Pictures before you did it so I at least had a heads up. Broke my Heart that every last one of my pics of my Kids growing up is now Gone
Their service was excellent! I needed my laptop screen repaired and they were able to do it all in one day and the pricing was good too. I would highly recommend them to anyone.
Jesse is always efficient and willing to help. He takes his time to explain processes and makes sure the job is done to the highest level before leaving.
The people here at Utilize IT are wonderful with their customers. I am currently a college student and needed my computer done by a certain time. They worked with me in order to make sure I had it back to take my test. They also offered me a borrowed computer just incase they were not able to fix my in the allotted time frame I had. Amazing company! Thank you all for all of your hard work.
Our computer stopped working....my son thought it was a power source so we took it down and had Utilize It repair it...did not take long to do and they were supper to work with..highly recommend them!!!!!!!GREAT company and VERY FAIR in pricing and quality of work!!!!!!!!!!!!If you have something that needs fixing this is the place to get the job done!!!!!!! (,) We are VERY HAPPY!
I recently had my laptop worked on and they did a great job. I recommend their services to anyone looking for excellent service
Prompt and excellent service from Jesse @ Utilize IT. Sent an important laptop from our company to Utilize for repair and our issues were resolved quickly and completely. Jesse was also very pleasant to work with.
We have used Utlize IT several times now with our computers and always have fast great service at an awesome price. Highly recommend.
Jessie was amazing. He did a great job and was very polite, courteous and helpful.
Yeah these guys are pretty great
The Tec I spoke to Jess was very helpful and polite
Staff was super friendly and knowledgable and a price was great.
Totally satisfied.......
Fair prices good service.
Amazing service and affordable.
The tech that used to help me, Jesse, no longer works there. The new guys they have running the shop take longer, arent as polite, and dont seem to know as much. Did it change ownership? Probably going with Sutinen from now on.
Took them 3 weeks to reset a password 🤔. Not happy