They were terrific....they took the time to explain and show me the parts of my brake system and what needed to be done...and for a a VERY good PRICE...would not use another shop...ever
They did a great job on my Dodge Ram and got done fast. Great shop and good guys they definitely know what their doing!
Its hard to find mechanics that wont lie to you or tell you something needs to be replaced just to make a buck. Ive never had that problem with Hanks. Hanks Frame and Wheel is the real deal. I trust them with my car and my wallet.
On time with appointment and very professional and explained what they did
They also do oil changes! Highly reccomend for low cost repairs that would be a fortune anywhere else!
Inspection for the front end alignment was okay but the person w h o m drove my truck needs to make sure he is clean before entering someone vehicle he left Grease on my Matt and carpet
Aligned motorhome after 2 other shops failed. Handles great.
Highly recommend this business for your alignment needs. They stand by their work and will make sure to get the job done right! Matt was a huge help and made sure I got the best alignment for my truck.
Took new vehicle to see if needed an alignment as I had hit some potholes. (Thank you Harrison County.) Was told engine cradle was bent and they could straighten for $450. Husband thought that suspicious and so did I when I read another review that was exact same situation (new car needing engine cradle straightening for $450). Like the other reviewer I got second opinion and I too only needed an alignment.
Every person there was eager to wait on me. Service was great and in a timely order. Prices are always in line with what Ive heard from others. Never had any thing but excellent results from repairs. Would never go anywhere else.
Great people...very professional...Michael ...is a great guy to deal with...
Well I didnt exactly have a car to fix but my bike has a motor... Which happened to stop abruptly when my throttle cable broke. Not only did they let me diagnose the problem but they let me work on my bike in one of the bays by the door until they were ready to leave for the day. Not only did they offer assistance as needed, if needed. The shop is very clean and well taken care of and they were very nice and very attentive and very knowledgeable. I would recommend them just on those factors alone.
I had a bad pull on my 2008 GMC Sierra. someone recommended me to Hanks Frame & Wheel. I asked for an alignment job but I knew it needed a frame job from a bad accident i had. I drop the truck off, then I got called from them explaining what it needs. They communication was on point. Told me what they were going to do and told me a price which I thought it was Fair price! Zack work on mine truck and he’s a cool guy! Explain to me what he did and what he had to do! & also he warranty his work which I thought was freakin awesome because most places won’t warranty their work and they will charge you more for something they did which doesn’t make any sense to me? ...but Anyways, these guys are real cool They keep it 100 & these guys are trustworthy, I would recommend anyone to Hanks Frame & Wheels! 👍🏽👍🏽👍🏽👍🏽👍🏽
Great service and stick to there word on the price they quote you
Quality work, if you need brakes, front end work, or frame work, these are the people you need working on your vehicles. Fair prices in a timely manner.
I was sent there to fix someone’s mistake. What a great bunch of folks. Their honesty was what impressed me so much. I watched them not take advantage of 3 customers. They told them what was wrong, cost, and results if any. No pressure to do work that was optional. I don’t see that very often these days. I’ll be back
Very nice experience
Bad alignment, dishonest mechanics, cost me $325
This is very well known place of business and they do and preform out standing work. This is a great place. Love it and the staff !
Very friendly staff and the work was done correctly. A+ shop!
Very fair, knowledgeable and great price for the work done. Would not take it anywhere else for wheel, brake, suspension and alignment work.
Nice people and they are apologetic when they mess up.
They are an experienced front end alignment shop. At a tire shop, you may not get the best alignment because you dont know how new the guy is. They also seem honest, and did not say parts are worn out when they are not. Which I believe is common in the front end alignment business. I will use them again.
Great people! Courtesy and fast. Ive had to alignments there with great results
No horrible service
Honest and proficient. Call the best (Hanks) and if they cant help you it is time to move on to something else and stop worrying over it.
Quick and straight forward
Excellent service reasonable price!!
They did a great job on my truck
They do very good work and theyre honest they dont try to sell you a bill of goods
As far as I am concerned this is the only place around to get a proper front end alignment!!!
The professional and personal service we receive from owner, Michael Hayden, his brother Byron Hayden along with the other employees of Hanks has never failed to impress us. Great people providing great service. Hanks Frame & Wheel is a positive asset to our community.
Great place saved me some money, friendly staff
We had a confirmed appointment to have some work done on our RV, telling us it would be done same day. After 6 hours of sitting around due to us not having our home, we called and they said itd be 3 days and no parts had even been ordered. Then we tell them we just need to get our vehicle and get on the road, kindly asked them to put the wheels back on and it took them 3 hours to simply put them back on the RV. We will never do business with this establishment again, their word is not to be trusted and their simple lack of communication was frustrating and bad business.
Did every thing I asked for ..Plus saved my old parts..
If you want a True front end alignment, contactMike & his staff. They do a great job. Very friendlyStaff.
Did a great job fixing my flat tire. It was right at closing time and they didnt even blink!! Thanks guys!!!
Ive been to this place several times to get some rims repaired, one of the few places around that will send them off to be welded.They also have quick and inexpensive mount and balance service.
Been using this place for alignments, front end work, and tires for over 4 decades. Awesome service, quality front end work, alignments, rotations, and balancing at competitive prices.
Drivers side front tire, new tires air kept leaking out. It was fixed.
Comfortable and very good services.
Honest reliable and best service in East Tx. Ive never taken any of my vehicles anywhere else
If you want honest and reliable automotive repair mechanics, go to, Hank’s Frame & Wheel and talk to Michael!
Did n Awesome job on my front end.
Honest and reliable service, very professional
Only place Ill go to get an alignment. Michael did perfect work and treats your car like his own
Good work and fast
Overall good, seemingly honest group..
Great place for alignments and front end work.
Customer service sucks we asked if they have a certain tire and they said they dont mount tires the hung up...so yea.
They always do a great job on alignments!
Went there to get some technical help on my mini cooper. Instead of $2800 they could get it done for around $500. Very friendly people.
Two thumbs way up. !!
Great work and fast service.
Good work
Prices way too high
Great service
Great work!
Awesome!
Excellent work!
Great work!
Fast and good
Friendly, and accadating.
They done a great job with my suspension and alignment. Thank yall