I had my truck’s wheel bearing assembly replaced on New Year’s Eve and the mechanic (Brian) did a great job replacing the assembly in a very reasonable timeframe considering there was two vehicles needing repairs in line before mine. I dropped off my truck at noon and was already back in it, repaired by 4pm. I’ll recommend Will’s Automotive to anyone needing work done to their vehicle. The price was more than fair for the work that was done. I’ll be returning for any future repairs needed on my Dodge Ram. Brian Bush is a great mechanic in my opinion.

They fixed my vehicle for a fair price.

Good people, fair and honest

Brought my vehicle in October to get rear brake pads and rotors installed. The first time after we picked it up, there was an awful grinding sound and it turned out there was a rock between the pad and the rotor. Brought it back and they fixed it, no problem. The day after I picked it up, I began hearing a metallic clunk sound from the rear drivers side wheel. My car is almost ten years old with 90k miles, so I assumed the shock was bad. I had the shocks checked out by the VW dealership, and it turns out the suspected bad shock was actually blown and leaking oil. Got those replaced, and the noise continued. The driving feel of the car wasnt bad. It felt good to drive, so I figured it was the rear sway bar link since that doesnt contribute to the smoothness, or lack thereof, of a car. Well, today I brought my car to Automotive Super Center to get it checked out. It turns out that my rear brake pads were installed incorrectly. The spring wasnt set right and they were loose, rattling around. The scary thing? I drove maybe 8 or 9 thousand miles on those brakes. Personally, Im slightly terrified about it and very glad I decided it was worth checking out. I will not go back to Wills. Brake pads are one of the easiest things to replace on a car, and I would have done it myself if I had a jack and stands and a flat work surface to work on. But I didnt.I will say, they are very friendly people. I dont think they have malicious intent at all. The work could just be rushed or sloppy, which isnt much different than a malicious mechanic. I dont plan on going back.

VERY NICE PERSONAL GOOD MACKANACS

Great work. These guys are informative about whats going on with your vehicle. Prcing is better than the other places Ive gone to

My vehicles A/C wasnt blowing cold. They fixed it. Drove it home, The A/C quit blowing cold and it used a lot of gas. Took it back in, and they said two regulators went and the new part was defective. They fixed it but now they are saying that the compressor is out. I believe I am being taken advantage of. Ripped off. Once I get it back, I will never return. Will also warn others of them.

My grandparents said the first couple of times he has worked on their vehicle he did good but this time around its been a mess. He has had my grandparents vehicle for over 3 months and my grandpa has been down there numerous times to speak with him and he will not speak with him most times, he will just leave the office. He has told my grandpa It will be ready tomorrow, ill give you a call so many times and hes never called. My grandpa still goes down there and gets ignored and to this day we still do not have the SUV back. I WOULD NOT RECOMMEND. My grandparents will NOT ever go back to this place.

They worked on my car last year. Treated me very good & were very honest in doing the work. Would recommend them to someone needing repair work

Honest and Fair. Phillip and his crew are prompt and professional. I recommend them to family and friends.

Very nice and knowledgeable people.

I always bring my car here. Good service and nice people. I love Wills Automotive❤️❤️👍 Phillip and his work crew are good at what they do.

Awesome Service, dependable quality work in estimated time.

Nice guys, honest, fair prices. Highly recommend

This place is ridiculous I forked out $803 and they didn’t fix my car all they said was to come pick it up that they didn’t know what was wrong with them so I have a tow truck come and tow it to a dealership because they don’t know what the hell they’re doing I would not recommend this place to anyone and I would definitely be careful when bringing your car there.

Have been doing business here for 25 years. Best mechanic in town. Honest too!

After 2 other people (I want call them mechanics) looked at my van wills looked for less than 10 min and told me the problem. Great job Philip and thanks.

Thought they were way overpriced

These are good guys, fair price too Thank you Phillip

The first time i went here, he fixed what was wrong. they had to put new injection coils in the engine. the second time something else was wrong. the third time, he left as soon i as got in my car. I made it one block before i heard a popping sound, and didnt have any power. I could only go 30 miles a hour.I made it to KIA. they called me the next day and told me my transmission was burnt up. if he couldnt fix it, why didnt he just tell me. now, my car wont be ready for another week. I wont be going back.

Service and staff is very friendly

It has been about a month since I chose Wills Automotive to put a crate motor in my 2002 Z71. I dropped my truck off on a monday...I ordered my engine around noon on tuesday and I picked it up at 4pm on friday and it has not missed a lick since then. Truck runs perfectly and seems to be getting much better gas mileage and I couldnt be happier! They were very professional and kept me posted when it was necessary and only replaced items that were in really bad shape and gave me a 3yr warranty on work done which is what other shops in town offer for almost twice the price. These guys are fair and the work is impeccable! I have only lived in Longview for 3yrs and was nervous about getting ripped off but I dont think I could have done any better anywhere else and these guys have another loyal customer now.

Agreed best in town Ive ever dealt with...

Busy

Not so much