Friendly customer service — I walked in and was greeted with a smile.They were able to accommodate my oil change in a timely fashion and without them trying to upsale me extra “services” like other oil change places in town.Hassle-free, friendly experience that actually wound up being less expensive than I’ve paid before at competitors.The gentleman at the counter also brought to my attention that he thought my battery may be going bad, as my car was a little slow to start. That was very thoughtful and I went and remedied that situation right after my transaction with them.Overall, great experience.
Great service! Called ahead and got an appointment to put on some new wheel hubs, rotors and brakes I had bought for my 2014 Altima. When I got there early, they were ready and friendly. Highly recommend!
The people who work in this shop are some of the friendliest honest people that I have had the pleasure of meeting. They are honest helpful and nice. Always do fantastic work and are thorough as possible. I highly recommend this shop. I have come here many times for an assortment of things as have my friends and family.
They ran a 4th of July special that ended on the 4th which was a Sunday and was closed on the weekend. I work during the week n could only go on the weekend. I had scheduled an appointment on the site and the excuse they gave me was it goes to corporate elsewhere and was never notified. I am extremely unhappy and will never use them or recommend them and they wouldnt even honor the special after the fact. They never fixed the times on the website stating they would be closed and I drove over an hour one way for my appointment to discover they were closed. DO NOT USE THEM!!!!
Great price, excellent service and courteous staff!
Dustin and Austin are soooo cool and super knowledgeable mechanics
The best in texas I love the experience I’ve had in Longview Texas they was sweet and get straight to the job although the first guy on the phone didn’t want to address me his coworkers stepped in and made me feel like a good customer love it
Better than the last place I went. They did the job right and werent especially pricey. The last place overcharged me and didnt get it right. Thank you Midas guys for hooking me up!
Good peeps take care of ya, sell them though not the other way around
I had a flat tire across the street from the Midas store in Longview Texas and a couple gentleman came out and helped me and my son in the blazing hot heat change my tire and where the sweetest nicest most professional individuals that Ive ever come in contact with when it comes to a tire company. You got some really good guys on your team
They took real good care of my Tundra. I had an oil change and brakes done. Everything seems to be fine. The owner was very courteous and the mechanics seemed professional
I like the place, good take your car to take care
Fixed my issues no complaints
Great place, good mechanics
The service was great. I was driving a fleet truck and I was in a hurry to get back on my route and they made sure I was in and out. They performed their duties which was tire rotation, oil change, and brake inspection without hesitation and in a timely manner. I would highly recommend this location.
They are polite, professional and do a great job every time.
Never called me back about making an appointment or verifying one. Went to Valvoline.
Good service
Coupon is no good if the men dont wanna do the work.. Lied like they would.. Rushed me to pick up my truck that they didnt do the work on.. Left my hood up and shorted me 25 in change.. Never again!!
Had a oil change
HONEST, HELPFUL, FRIENDLY & FAIR. They actually care about you and your vehicle and making sure its fixed right. Theyve worked on several of our trucks the past few years and have always done a great job. They know what theyre doing and dont charge you for anything you dont need. THESE GUYS ARE AWESOME!
Wonderful job!!!!!!! Really took the time to work on my van and recommend where it needed to go for the body work that they knew they could not do.
Staff...very knowledgeable and fast
Wasnt packed great pricing, and great food!
Not sure about the last review. Ive used this Midas for years and have always had grest service from them. A couple of times I have asked to have things done like new brake pads and they checked them for free and showed me that they were still good and didnt need to be changed yet. A dishonest company would have grabbed the cash and changed them. Very friendly and professional and they provide great service.
Love this place... I have been using them to do any work on my vehicle for about 3 yrs. They are very reliable and the staff is always willing to help!
Great staff! Dustin is always super helpful. We do a LOT of business with them, no complaints at all.
This is my second time been there .to have my car alignment. And they always put different excuses....definitely this was my last time here
Knowledgable staff & fair prices. I take all my vehicles there for maintenance & repairs,
Great service they didnt treat me like a paycheck they actually explain it to me and helped me save money I will be using them for all my truck and car service
Dustin treats customers with the highest regard given their automotive needs. You can trust a mechanic again in Midas of Longview!
Nice people
Prices are reasonable. Guy did a great job on my exaust
Got the job done and great customer service
I work for them and its nice to know there is a family owned business that cares about individuals and does great work
I think its unprofessional to bring your kid to work with you if the child is going to act disruptive to customers while youre doing something else. The location could also use some music for the waiting area.
Other shops were gonna charge me 1800. They charged 230 to fix it.
HORRIBLE JUST HORRIBLE POINT PERIOD DONT TRUST MIDAS TOUCH MECHANICS ARE SORRY LAZY DONT WANT TO DO ANYTHING RUDE UNEXPERINCED TAKE ALL DAY FOR NO LABOR JUST CHECKING DONT GREET SMILE THANK YOU STILL DIDNT FIND MY ISSUE PAID FOR NONTHING WOULDNT TRUST THEM TO CHANGE MY OIL EVERYONE NEEDS TO BE FIRED
Very knowledgeable people
Great prices, extremely helpful staff.
Curteos and good service always
Argued about wether or not the tires were installed here. Then tried to say the didnt strip the lug nuts when this is the only place that have ever installed tires on this vehicle. Then walked into the shop where I could still hear them and were saying that I must have done something to the lug nuts. Extremely poor customer service!!!!!! My family will never do business here again!!!!!!!
Very knowledgeable and professional, highly recommend!
Very cool people
They are good and professional but a bit expensive.
Always have great service
Great work and Manager!
Staff was short handed and there was a long wait before I could get service.
Had a problem with my tires. Tech had me pull close to building as it was raining. He checked them and found that all 4 were 10 lbs low so he put air in all my tires and wished me well and sent me on my way. Thanks Midas!
Super cool.
Great work
Excellent customer service! Very professional and serious.They have excellent customer service, very professional and attentive. I needed to check a truck and they did it very seriously. I recommend your service.