Extremely rude people! While parked at a stop light in Boulder, Wards Lawn Service caused damage to my cars windshield by kicking up a rock from the roadside where they were working. After giving them a couple opportunities to make this right by calling them on the phone, a simple matter really as all I wanted was for them to send a mobile repair service to my house to fix the star in my windshield, I ended the conversation in frustration knowing they were going to be rude to me every opportunity they had. Cheryl, the manager, was extremely rude on all three phone calls, including a threat to review my business poorly. By the way I was treated Im sure Im not an isolated example of how they treat people. Cheryl seemed to have the bullying technique down, read other reviews and you will see more. The issue is not the small expense to repair the windshield, the issue is the rudeness with which I was treated every time I talked with them.
Great reviews but company is not available for months in advance for simple job and wouldnt even provide a quote.
I was very pleased with the total overall experience we had with Wards Lawn Service. The people who answered my initial phone call were able to set up an appointment with the proper people for my needs. The Wards representative who came to check my problem was able to identify the issue, and schedule a time and crew to fix it. The crew who fixed my lawn problem, got the work done in the time frame they promised me. The price was right, the service was great, and the people were very responsive. I recommend Wards Lawn Service, and will be using them in the future.
Great service, while caring for a family member I got behind. My wife made one call and the next day I had a Ward crew in my yard taking care of clean up. They did a great job! Thanks for the quick response.
Wards Lawn Service was with me every step of the way in putting together the back yard landscape in my new-build home. Professional, knowledgeable, courteous, friendly, responsive and absolutely wonderful!I cant believe there would be any company better to work with. They are absolutely top-notch and I look forward to working with them again in the future.
We have been with Wards since 2001. Over the years they have always taken good care of our landscaping. Our trees, plants and shrubs always look great. The people at Wards are awesome. Thank you for such great service over the years and to keep it always looking nice in the future for us.
Wards provides us with weekly mowing at our property in Longmont and they are always prompt to arrive and get the job done in a timely manner. Whenever we need to make a schedule change or have any questions the office gets back to us immediately to resolve the issue. We have been very happy with their service
We had Wards Lawn Service landscape our toddler playground at Gateway Montessori School. They did an excellent job, followed the schedule we agreed on exactly and never left a mess. They were easy to work with and on several occasions went above and beyond what they had to do. The sod they planted really took off, I have never seen new sod look so nice! I highly recommend working with them.
Wards provides jot only great service but a service based in honesty and hard work.If you use these guys, you will find they always follow through with what they say they will do. How refreshing!
Our yard looks amazing! Best one on the street with routine fertilizing and maintenance year-round by Ward’s. Thank you.
I started using Wards a few years ago for aeration and fertilization and they do a great job, I definitely recommend them!
I have been very happy with Wards Lawn Service. Sammy, the foreman, is professional and on time. His team does a great job and works hard. Monica, who schedules services, is always friendly and works hard to find a place on the schedule for my services.
I recently contacted Ward’s for assistance with sprinkler repair / maintenance at multiple properties and have been very happy with the level of service from start to finish. Mike and Alex were friendly, knowledgeable and took the time to walk me through issues and pitfalls to be aware of with my particular sprinkler systems moving forward. Highly recommend!
They were friendly and helpful on the phone. The man who came out to fix our sprinkler was competent and kept us informed about the status of the repair. The price seemed in line with other places.
We have had Wards Lawn Service not only as a residential service, but also in a business capacity for many years. They have always done a great job, whether it was for lawn service or snow removal. We recommend them highly.
Whenever we ask them to cut or trim a certain way, they’re happy to do it. Yard always looks great. Very respectful
We have been their customer for many years. Theyre friendly and knowledgeable which is great. Most importantly they send crews who really know what theyre doing. Weve never been disappointed by Wards.
Great company. The young gentlemen that does my sprinkleres is beyond great. He explains everything to me and is so polite and efficient. Hope he continues to do my sprinkler system.Wish they did snow removal.
Wards checks all the boxes - they are reliable, on-time and do great work. The employees and contractors are very courteous and I appreciate that they are diligent about social-distancing and wearing masks.
Ive been using Wards service for about 10 years. Customer service is exceptional. Theservice folks arrive on time, professional and courteous.
We have been with Wards for a few years now and continue to be very happy with their yard care services. We are impressed with their customer service and attention to detail. Their communication and follow up is exceptional. We are very happy with their business and services. Highly recommended!
They were great. Did an excellent job. and did so below their estimated price. Would definitely use them again.
I have had Wards Lawn Service do weed control on a small acreage/pasture for several years and have been very satisfied with their performance. I feel they are knowledgeable, conscientious, and thorough.
We received outstanding service from all the folks at Wards Lawn Service and would highly recommend them.
Anytime I have an issue with my older sprinkler system that involves more than what im prepared to take on, these guys take care of it correctly for me every time. Highly recommend. Actually need them again at my new house!
Wards has been providing lawn service and sprinkler service for our HOA for many years now. As president I have found them to be easy to work with and they respond in a timely manner to our needs. The staff is very easy to work with and responsive to any questions or concerns I have had. We have a customized schedule for the HOA property that changes week to week and they are able to follow that schedule without a problem. Even this year with the challenges that covid-19 created they were able to do a fantastic job for us!!!
Wards Lawn Service, Inc just completed a landscape redesign for the St. Vrain Sanitation District. The staff was great to work with and all our Xeric plant species requests were taken care of and planting instructions were followed perfectly. I highly recommend Wards staff for assisting with any type of landscape project. The District will be conserving water for years to come with our landscape re-design.
Were always pleased with the service from Wards no matter what they are doing for us - mowing, sprinklers, landscaping, etc. Their personnel are knowledgeable, helpful and so easy to work with.
Im really happy with your services, our lawn looks beautiful again and thanks for the knowledge your staff gave of what the problem was
Wards is reliable - efficient - professional - responsive - reasonable - talented - honest - fair - creative - outstanding, when measured against any assigned criteria. Very highly recommended.
We use Wards because they are one phone call away for anything that goes on in our yard. Communication is very good. They have been honest and fair with us, even in emergency situations.
All the workers are very professional. The quality of the work (tree trimming) was excellent.
Ward’s Lawn Service has been my yard care professionals for over a decade. I am always pleased with their professional and quality work they provide both in the office and in my yard. I will continue to use them for all of my yard services, from watering system management to yard cleanup and maintenance. I highly recommend this lawn service for any yard service you may need!
I have been using Wards for quite a while and am very happy with the help they give me with my yard!
Great experience! Awesome Customer service! Fantastic pricing and the job was done when & 100% how is was supposed to be done. Polite workers, no mess left behind. They respected our property, time and were so professional. I would HIGHLY recommend Wards to anyone looking for a great team of lawn care professionals.
The staff of Wards Lawn Service, from the people on the telephone to the ones who do the labor and work, are professional and thorough. The staff arrives within the time-frame they give and they are always pleasant. We had extensive work done on our irrigation system and flower beds this year. The job was done as they promised and within the time frame given. We have this company do seasonal maintenance and repairs if needed on our sprinkler system. They have always done a exceptional job. We highly recommend Wards!
Good service but getting very expensive. I may have to look for a lower priced company.
Ward’s Lawn Service is an exceptional company. I’ve been very happy with the work they’ve done for me. It is so nice to come home from work and see my yards cleaned and beautiful. Their employees are professional and hard working. I highly recommend Ward’s for your lawn care.
I used Wards Lawn Service last summer for a couple of jobs around the yard. Traveling on business almost every week makes my weekends a very important time to spend with family and not on the lawn!Wards repaired and replaced a section of damaged sprinkler line that another company failed to winterize. Their sprinkler technician worked quickly and very efficiently. He dug up and replaced the damaged section of line and was very careful to minimize damage to the lawn in the process. Once the leak was repaired he fine tuned all of the sprinkler heads so they were actually covering more of the grass and doing what they were designed to do! The Tech carried all of the parts and pieces he needed for my job in his truck and overall did awesome job.I also signed up for their lawn fertilization program last summer and had the greenest grass in the neighborhood! I dont know what they put in that fertilizer but it worked awesome and we ended up using less irrigation water than previous years with hardly any weeds. Their fertilizer truck would show up while we were at work and the tech was very thorough even making sure that our gate in the backyard was closed and locked up when he finished.In the crazy busy world we live in Wards takes care of the stuff that most of us dont have the time for and they definitely know what theyre doing. Id trust these guys to do any project around my house.
Wards Lawn Service replaced a large back yard native grass (really weeds) area with river rock. At the same time, they added a new drip line to that area for two new trees and six flowering shrubs that were installed as part of the project. I am very pleased with the quality of the work. They detached some 1x2 wire fencing inside my 3-rail fence and replaced it carefully, even filling in previous screw holes with caulk. The crew was polite and pleasant to converse with. Final cleanup demonstrated the professionalism of their work. Im a pleased customer.
Wards blows out our sprinklers every year! They always go above and beyond... came around 8 pm this year when we realized too late we were going to get an early freeze the next day. Thankful for them!
The two men from Wards did an excellent job completing the work I needed done. They worked swiftly and did an excellent job! They were very courteous even when my neighbor came over and emphatically encouraged them not to harm one blade of his grass.
In general I would say I am happy with the service, been a customer for a few years now. I do see some weeds (small amount) sometimes in the border areas or along edge of walk, so a little more attention to detail on perimeter of yard would help. I walk my yard periodically looking for stuff I dont want growing in the grass.
We love Wards! Weve had them caring for our yard for almost 15 years and they do a great job. Thank you, Wards, for your consistent service and reasonable prices.
We had a Spring Clean Up done at our home. The crew from Wards showed up on time and did an amazing job! Will add them to my list to call earlier next year to have them come out again. But will also call them in the fall to do a clean up then as well.
Good company with a professional management team that provides good service and gets the job done!
I was satisfied with the lawn and spring clean-up services, but couldnt tolerate the annual price increases... more than a 10% increase every year. After several seasons, I had to find a service that was more affordable.
Great service and friendly service people
It was wonderful to come home from work and see spring clean up done! Wards accomplished in 8 hours, what would take us several frustrating weekends. From the first phone call to completion, very happy with Wards, will definitely use them again.
This place used to be great and I scheduled my back flow service with them every year. Then they hired some idiot named Jamie to do scheduling and shes the most repulsive, disagreeable person on the planet. I called 3x and she refused to schedule the back flow appointment saying I didnt need it. No matter how many times I explained to her that I had back flow equipment and received a letter from the city every year and that Wards had been out every year for the last 4, she refused to believe me. She wanted me to go to Kinkos and scan her a copy of the letter or photograph it and send it to her. A real whack job. Its a shame theyve hired someone like this to represent their business. I know its hard to find good help these days, but geez. Why hire the people that scream at customers, refuse to let you talk to a manger, and act like the gate keepers trying to keep you away from a business rather than get you in the door?Go elsewhere. These people arent interested in long customer relationships.
TLDR: Overpriced, low quality, and poor customer service.We were only customers with Ward’s for two months. At the time we signed up for service, we chose bi-weekly full service and fertilizing treatment. After two services, they had not fertilized nor had they been maintaining the hardscapes (which is part of full-service). When we contacted them to ask why full service was not being completed, the rep took the opportunity to tell us we should get weekly service as weeds grow too fast to be managed under bi-weekly service. However...we contacted her immediately following a service where the crew had not weeded. How would weekly service help if the work is simply not being completed at all? With that said, she did provide feedback to the crew and the hardscape maintenance improved on later visits.A few weeks later, we had our backyard re-sodded by a different company. We followed the installers’ instructions on how often to water and how long to wait before mowing. We immediately notified Ward’s to not mow the backyard until a certain date due to the re-sodding. The crew abided on the first visit, but then began mowing the backyard on the next visit, which was too soon.I immediately notified Ward’s and provided pictures of the backyard. The crew had sunk into the fresh sod in a few spots and torn up a small section of sod altogether. While both the crew and the customer service rep were very apologetic, the rep still wanted to take the opportunity to let us know what we had done wrong (sod too wet/soft, sod too tall/overgrown). However, it had only been 2.5 weeks since installation and we were following the installers’ instructions to a T. The grass would not have been too wet/soft if Ward’s had waited until the appropriate date to mow, as we had already started reducing the daily waterings. The rep did offer to bring the crew back out to fix the sod and complete the service, however we chose to discontinue service, as our short history with them made it hard to be confident that they could fix the damage they caused.I’m giving two stars because it appears they do try to improve when provided feedback, but I can’t give more because:1. $200/month for full-service bi-weekly visits is insane.2. We had to contact them with feedback a few times within a two-month period. The amount of time/thought/effort we had to put into having a lawn service was not worth it.3. When we provided feedback, Ward’s always wanted to tell us what we had done wrong that caused the issue.
Wards lawn service never disappoints me. I have had fall cleanup for a few years now and I cannot tell you how perfect my yard looks when they’re done!!!
I had Wards relandscape my entire yard and have continued with their service since. They have always been professional, knowledgeable friendly and responsiveness. I hold them in high regard.
Wards has taken care of our old, outdated irrigation system for years, but we have recently had them redesign and install a new system. They were on time, no surprises on the bid and we love the new system which gives us total coverage. We love Wards!
Efficient, they know what they are doing. Have used them for years and will continue to do so. Used them again in 2020 and they did an excellent job.
Wards Lawn Service did an awesome job with spring clean up in my yard! I love how it looks!Thanks
Wards Lawn Service is an excellent group for your lawn and yard needs. The crews are knowledgeable, friendly, timely and efficient. I have used them for over 15 years and highly recommend them.Bill Bassett, Longmont
I have worked with Wards for my home and office for well over a decade. Honest, professional and price competitive. What else do you need?
Responsive and knowledgeable.
We have been using Wards Lawn Service for many years and have always done a great job, on time.
This company is extremely unprofessional. We hired them for their snow removal service this last winter and we were over charged, lied to, and there is damage to our property that has still not been fixed. One of their drivers backed into our awning of the building and also ran over one of our trees and snapped it. They tried to charge us over $900 for a parking lot and some sidewalks that would normally take one truck and one person manually shoveling less than an hour. Then they had the audacity to attempt to charge our company for 3 extra hours of work while their truck was parked in our parking lot and no work had even been done yet!
Weve been using Wards for 17 years now for lawn, fertilization, sprinklers, spring and fall cleanups, tree pruning, water features, and minor driveway repair. Jamie, Nick, and Deb are why we have never used anyone else and never will. ¡Viva Wards!
Wards s owners are native Coloradans, They are a professional company and their service is very good. I have used them for nine years.
Ive never met someone polite here.
Have not done lawn,
Efficient and timely.Reliable service
Excellent lawn care, honest quality service
Scheduling and Cheryl were extremely rude. Not pleased with the service or the work.
Always dependable always great!
Crews are always friendly and polite
Professional, dependable, efficient!
Good service!
Great service