A Dr thinks hes all that. Hes not. Give your patients correct Rx first time. Save everyone grief. 💢💢💢💢💢💢😡😡😡😡😡😡

Friendly staff, inviting environment, and providers that genuinely care about their patients. Highly recommend

Treated me like a piece of trash. Never have I been so hurt and disappointed with a Dr. and his staff.

Very poor service for people with mental health issues save yourself from joining there group. they dont care about your health and its sad because its their job. i cant believe how unprofessional they are from the physciatrist to the staff and the supervisor. i had to remove myself and go else where. where im actually going to have my conditions taken care of. dr.sherwin needs to remove himself from there if hes unhappy with his work. inpathy is a very reliable clinic i would recommend for mental heath. SAVE YOURSELF FROM MEDICATION YOU DONT NEED THAT THEY JUST GIVE TO YOU AND NOT HEARING WHY YOU NEED THE HELP.

My Daughter has been seeing Doctor Bello for almost a year. He is ok but kind of a odd Character. Very detached, and unsupportive. We only used him to manage meds so it was fine for the time being. Last week however, my we had an appointment and my wife was running late so she called them to let them know, and they said dont bother coming in becuase if youre more than five minutes late he wont see you? Because we were trying to get my duaghers Meds adjusted we were serious about getting a new appointment right away.I called the office and reached a unsympathetic office manager (dont know who i spoke with). She lectured me about being on time and, and told us their actions are justified. She then said you know you could have hoped on an online call. I asked if she told my wife that? She didnt have an answer. I told her we need a new appointment right away. I was told she would talk to doctor bello and get back to me by 5 pm that night. 5 days later i havent heard back. This is a mental health establishement, they should know how to treat people, and understand that their actions can have a great impact on peoples life. Since missing the appointment my daughters behavior has become worse and it has gotten to the point where she is asking for new meds herself.If i could give 0 stars i would, these people are heartless. However, ill close by saying this review is about Doctor Bello and the office staff. I cant speak for other doctors or counselors who work there. However, i can tell you based on the way i was treated by their staff ill never go back and wouldnt suggest anyone go there unless they cant find another office to service their needs. We are now going to drive 40 miles to a new doctor, because psychiatrists are in such demand. However, id rather make the drive then deal with these people!

I was trying to schedule an appt here. The front staff Karen and Stephanie are completely unprofessional. I didn’t get a f/u after over one week from Stephanie. Then Karen says “ you don’t have to get mad”, and transfers me to the wrong voicemail after she had already hung up on me once during our convo. This is a horrible place for services. Do not go.

When I told Dr. Toutman of my suicidal thoughts he ridiculed me and said he wont take my case then. I have never experienced a professional say something like this to a new patient. I had to lie to get some type of help. And as of now I am still not out of the woods of these thoughts. Its too late for me but I pray for other potential recipients of his lack of compassion and professionalism.

It frustrating when the office staff talks over you when youre trying to explain whats going on. Its frustrating having a mental health condition and having to deal with confrontational people who talk down to you, are argumentative, and always try and pass the buck. When it comes to getting my prescriptions refilled, I have to 3-way call between my pharmacy and office staff just to get them to stop blaming eachother and to just focus on my health and well-being. None of it is helpful, and it triggers my PTSD to be talked over and talked down to by people whose job it is just to help me. Its really frustrating that these are the people I have to go through to get the help that I need, that I cant even leave a voicemail for my doctor, and that someone decides if my message is even important enough to put through to my Dr. All of this is unnecessary.

WOW... in the worst way possible.I am new to the area and needed a new doctor. My provider listed Memorial Counselling Associates as one that was close to me. So I set up an appointment in haste, without doing much research, waited the 3 and a half weeks that it took to get in, and nearly INSTANTLY regretted my decision to chose them.I have never been so stressed out nor treated more disrespectfully by a doctor. Dr. Patel, at first glance, is someone who appears of the age that you are surprised to see walking, let alone maintaining a professional position that directly affects peoples lives.On my first (and only) visit with Dr. Patel, shortly after beginning, I noticed that I had to repeat answers several times. He didnt seem to hear, or remember the things I had said to him only moments before.He would then go off into a seemingly-accusatory line of questioning, disregarding the things I had previously told him, going into a tangent, twisting questions and trying to guide my answers.I found this to be EXTREMELY frustrating, and degrading. We spent 20 minutes going over question like, Why I chose Memorial Counselling and How my insurance works before he started putting words in my mouth about a job that I had lost in the past year.Then, going over my existing prescription, a med which he admittedly had little to no experience in, and without going through my symptoms, decided against maintaining my current course that I have had for over 15 years, and cut it by over 30% during a time in my life where I need stability the most.When I questioned his philosophy and reasoning, he gave me an ultimatum, Either 1- Recommend me to another doctor, for which I would have to wait another 3 weeks to see and receive my prescription, or 2- accept the reduced dosage.His reasoning Because [he is] putting [his] name on the line. Unfortunately, the opinions of my doctor (s) for the past 15 years dont mean anything?He then threatened that If I return for the follow-up visit, requesting to go back to my current dosage, that he was going to deny me everything.WHO DOES THAT?I am utterly disgusted. I left feeling guilty for wanting to maintain stability while getting to know and trust the doctor, before modifying any regiment. I left feeling as though I was being judged as a drug seeker for a medication I despise having to take in the first place.I will absolutely never return to this doctor, or to Memorial Counselling Associates.They receive 1 (as opposed to zero) because the staff behind the counter was nice.

Dr. Sheth and Dr. Tuckman are impeccable! Wonderful therapists!

Ive been coming here for 4 years seeing dr Soliman. She is great. the staff is efficient. She has reduced her workload to semi retire so you may not get her if you are a new patient. Ive had nothing but a great experience here.

Doctor miller is awesome and legit thats my counselor personally

I wasnt happy at first. My medical coverage had switched from Orange to LA county and I needed a new psychiatrist. The first Dr. They set me up with made all kinds of weird changes to the medication regiment I had been on for several years witch started some really adverse effects. Additionally he was always late for my appointment times. I think 15 minutes late was the closest he came to being on time.I finally asked one of the desk staff if they could find me another Dr. which they did.I want to talk about the staff for a moment. They are definitely 5 Star imho. They are always friendly, helpful and understanding!They set me up with a new psychiatrist Dr. Alan Tuckman. From the first minute with him I knew he was a much better choice for me and my mental health condition. He immediately expressed concern regarding my medications and was not afraid to give me controlled medications where warranted. I have had incoming problems all my life. Although all of the psychiatrist I had seen over the past five years new this was a major issue for me they would only prescribe medications that had a side effect of making me tired. Dr. Tuckman took a different approach. This is just one example of how the right doctor fitting the patient is really important especially in mental health.I have been on and off of psychiatric care since I was a child. I am now considered permanently disabled partially due to my mental illness. There was only one prior time in my life where I felt like I was making some progress. At that time I was seeing a psychiatrist and most importantly a clinical psychologist. There were several places that had turned me away several years ago due to my complex conditions and the fact I could run circles around anyone at a training facility or just a counselor. I am quite knowledgeable about my conditions and the subject in general. So the normally taught curriculum what be waste of both of our time. I had the president and dual PHD of psychiatry tell me this directly at one such facility. Which brings me to to my final review. I asked up one of the ladies up front if the could find me a psychologist that was covered by my insurance?They set me up with Dr. Matthew Miller. From our first interaction I knew he was a perfect fit for me. He has a wonderful easy and laid demeanor to begin with which put you at ease when you first meet him walk through his door. And, it does not hurt that we share several of the same interest.The four star review is due to the fact that that not all doctors are the same in this office as I have witnessed in my own interactions as well as the way Ive seen other doctors interact with their patient in the lobby.

I had a horrific experience with Dr. Patel. It was my first visit recommended by my primary, gyno, and several ER doctors because of recurring panic attacks with cyclic vomiting.We did not focus on the cyclic vomiting what so ever or my panic attacks. We went into my past history and when sexual abuse was brought up, he automatically said I associated it with pain and pleasure. And that I liked it. Who says that? He victim blamed me the whole entire time.He did not go for the welbutrin or hear me out about how I wanted to quit smoking. He automatically went into a rant about Ativan and how I’m addicted. Ativan is one of the best things that stops my panic attacks.He brought up my acne and made me feel incredibly insecure and challenging me when I said it was hormones related to PCOS.He asked me why my teeth are yellow? Who says that???He mentioned to me since you’re into pain and pleasure maybe you’ll be into therapyAgain who says this? It was one of the worst experiences I’ve had and now I am suffering from ptsd related episodes.My husband and I plan on filing a complaint with his license and the medical board.

Terrible. No knowledge of how to treat schizophrenic patients. Still punches herself in the face and is influenced by people that arent there. Medicare/Medical turnstile. Hope to take her to somewhere actual insurance covers.

Hey Ken, I think this alan tuckman guy believes in religion!

My 6 year old son and I have been coming here over a year. I did have a concern and it was handled very well. The staff is friendly and the office is very professional.