I cannot speak highly enough of Discovery Mood in Long Beach CA. The admissions process was rocky, and that dept totally fumbled getting us the information we needed ahead of time ... but we flew out there anyway (blind trust) and were greeted by a welcoming and caring staff. They could tell I was anxious and unprepared (due to the admissions fumble) but they were helpful and patient with us.As things went along with my childs treatment, I was repeatedly IMPRESSED with the staff -- so was my teenager. My child loved the care and compassion she received at Discovery. Yes there were consequences for her choices, and a couple staff she wasnt crazy about, but overall she loved it. It is a small, very caring environment.- Excellent and frequent communication to parents- Dedicated staff, that really cares about what they are doing- Camp/dorm environment (not overly clinical)
They are not helpful at all with insurance verification! I was told several times they don’t take my daughters insurance even after I contacted my daughters insurance myself and was told they do because they are a Tri-Care facility! They are very rude about it and no help what so ever! I even asked if I could do a three way call to the insurance company and just kept getting told by Courtney that my supervisor says we don’t take that insurance. Sounds like they lack knowledge in insurance verification and possibly because they would have to do a little bit of paper work for a prior authorization it is just easier to say we don’t take it. They aren’t out to help people in need! I will never recommend this facility to anyone in need!
Changed my life in an amazing way. The leaders are who made the biggest impact on me personally. I read some of these reviews and yes people can do nothing but thats only by their own choices. Nobody can make someone sober they have to choose to do it themselves.
We sent our son to the Long Beach location of The Center for Discovery for addiction and depression in November/December 2012. His condition worsened in the facility. We had a terrible experience and did not make ANY progress towards a healthy life. Kids were sneaking out of the facility, sneaking in drugs and cigarettes, making-out in bathrooms, lounging around in their pajamas all day, not doing their school work or treatment work, etc. The teens were basically on vacation and being enabled in their efforts to not make any changes in their lives. While the staff has good intentions, not one person there is capable of leading a successful program, the staff is not educated enough in rehabilitation, psychology or management to influence unmotivated teens. They do not encourage the teens to heal or work towards anything, they simply keep them in a place where they think the teens will not be able to use drugs or drink. Center for Discovery is a holding place to keep your child until you find a more permanent solution, it is not a solution.
My kid did well and I think the therapeutic approach to addiction helped. Of course the jury is still out, but I am hopeful. As a parent I have learned a lot on the area of respect.
I read the previous review and I am sad that those experiences were had but I have to admit I am a bit confused. In our experience, everything that is brought in for the client/patient is given to the counselor and either they or other employees go through it before it is released to the person it is intended for. We had some of our items rejected as they were not allowed. We didnt even think about an iPod having a video taking capability. Needless to say it was returned to us and our child was not allowed to use it. As far as lounging around.. Yes, kids can lounge around, do nothing and not complete work and in turn they have no privileges as far as personal music, longer visiting time, outside pass, etc. to name a few. They cant MAKE them do anything however they do not encourage this behavior by rewarding them either. If they dont want to do anything, they wont. Period. That goes with anyone with anything. The hope is they will want to work toward recovery and getting out of CFD or at least work toward some of the freedoms they have lost and would like to have back. They each have household chores to do and they rotate so I also thought it was great to teach them responsibility as well.As far as drugs and again very confused. As I said previously, everything we brought in for our child was gone through thoroughly before it was given to him. I am not sure how items were brought in or how that worked and it saddens me that it was the case with the above. The law in California does not allow a lock down facility. That means they are allowed to leave at any time however consequences also follow. Also, it could be possible that someone visiting could choose to bring items that are detrimental to their recovery or health that is again something that CFD cant control. I guess ultimately, unless someone takes accountability with their actions, it won’t matter.As far as our personal experience at Center for Discovery in Long Beach, as you can imagine, words cannot describe how one feels when they have to place their child in a rehab facility. Regardless of whether or not you feel like your child needs it or not, it is heart breaking. Tears and tears and tears.... No matter how hard you try to convince yourself you are doing the right thing, you are still at a loss and second, third, fourth and fifth guessing of yourself. We knew we were doing the right thing and we were very very happy with the facility, employees and the help that was received there. Not for only our child but for our family as a whole. Regardless of what one believes, it is NOT just the child’s issue, it is a FAMILY issue and it is imperative that it is dealt with that way or success is much less likely.In our childs case, we also had issues that needed to be dealt with in regard to school and they went ABOVE and BEYOND to ensure that our childs school career wouldnt be effected and had a seamless transition. Alicia was a LIFESAVER!We really learned a lot about each other, our family dynamic, what we need to work on and what we need to change. We are all forever works in progress. This program was a true lifesaver on so many levels. As our therapist Peter said he hopes to not see us again. I felt like we had an extended family there. We really felt like people cared and we werent alone. Being in this situation is really difficult and many people dont talk about it because of that. Their family group meetings are the best and really appreciated the kids input as well as other parents going through the same thing. We really had a good experience and because our child went to CFD, we have a much higher chance of Peters wish of us not having to come back coming true. Ultimately though, its our childs work and actions that will dictate that.Thank you CFD (Center for Discovery) and most of all Peter for helping our family become healthier, happier and most of all... start to put it back together to make it even better than before. There arent enough words to express our gratitude.
Changed my life
Tiger rocks