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Renaissance Long Beach Hotel
111 E Ocean Blvd, Long Beach, CA 90802, United States
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Renaissance Long Beach Hotel

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Re
Review №1

Located right in the middle of DTLB offers lovely views! The property has both a hot tub and outdoor with dining on property. Their breakfast outlet offered good options and service all around was pleasurable. Would love to stay again in the near future

Kr
Review №2

Positive: Decent location and nice hotel. I felt safe and everything felt up to date and modern. Negative: The beds left a lot to be desired. The fitted sheets would not stay in place and when we went to fix them the mattress protector beneath was completely torn and full of holes. The fitted sheet did not stay on overnight and we spent a lot of time just on

PJ
Review №3

I expected so much more for my money than what I received. Front desk was less hospitable then the last Motel 6. I had reserved a room overlooking the harbor and was told that they gave my room away! I was placed in a room that overlooked the alley and then a parking structure! It was noisy all night long. Needless to say I won’t be staying there again nor can I recommend it to anyone because I could have spent 5 days in the Motel 6 for the amount it cost me to spend one miserable night in this place!

A
Review №4

Quite nice place and a bit better than expected. Walking distance to many restaurants and other venues. Would stay here again

ah
Review №5

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking your room. This site will compare thousands of booking web sites and typically will have rooms a lot cheaper than others! Thank me later on! This resort is the best rated in the area. Ive been coming here for a very long time. If you stay for a few nights you definitely wont be let down.This is a beautiful hotel with all the comfort you would want for your stay. Inside and outside gym with a pool, full restaurant and bar with garage parking. Plenty space for lounging and nearby attractions along with the beach. The view from my room was also nice.

許裔
Review №6

I think this is the best Marriott hotel in the long beach. When you go to long beach, you must stay there. I just have the Marriott gold member, and I told them I was doing the Platinum elite challenge. Therefore, they help me to upgrade the room to jr. corner suite. Its really great room I havent stayed before. Its really big. Its 707 dollars per night. However, due to the pandemic, some facilities is closed. The only thing opening is swimming pools.

Da
Review №7

Poor service. Room not serviced properly at check-in, booking requests not met.

Ed
Review №8

Incredibly nice hotel. A lot of class and great service, views, and vibes.Parking is included!Went out for a night in Long Beach. Had good grub in the restaurant downstairs. Got back super late and reception allowed me to extend my checkout time. THANK YOU.

Da
Review №9

Nice clean hotel. Staff were very polite. Only issue was the stairs we had to carry our luggage up and down stairs after the parking elevators.

ha
Review №10

I can not speak highly enough about the staff and the people who work at this hotel. They are kind and sympathetic and have gone above and beyond to make our experience feel special. They did things like bring us a complimentary charcuterie board because they knew it was our honeymoon. I’m just absolutely blown away by how wonderful they are.

Ra
Review №11

They charged for a meal that was supposed to be included in my package. The pool was way too crowded the whole time I stayed. The breakfast part of it was cold asked for new and then waitress brought back all the food on one plate which seemed that they just stuck it in the microwave. The hotel itself was nice but the food service was unacceptable

Li
Review №12

Positive: We had breaskfast in the morning. It was delicious. Negative: Nope we enjoyed it.

Ve
Review №13

Positive: Clean and safe. Good location with plenty of local restaurants nearby. Negative: None

Ka
Review №14

Pleasant location; scenery is pretty and relaxing. Cleanliness is obviously a top priority here.

Ro
Review №15

This is a beautiful hotel with all the comfort you would want for your stay. Inside and outside gym with a pool, full restaurant and bar with garage parking. Plenty space for lounging and nearby attractions along with the beach. The view from my room was also nice.

Va
Review №16

I didnt stay there, but I plan to soon. Just wanted to check it out. Really nice hotel, and Helena at the front was most kind and helpful. Thank you. See you soon 🙂 ♈alerie 👱‍♀️

Ve
Review №17

Positive: Nice large well lit room with a comfortable bed and pillows. They are following CDC guidelines and we felt safe there. Bathroom was perfect. Staff was very welcoming and professional. Negative: No. We will definitely stay there again.

Pa
Review №18

One of the last 5 🌟Hotels 🏨for enjoyment.Peaceful and Classy and well decorated setting.Exceptional customer service Skills and unique employees.Thee Counselor

Ki
Review №19

I have no complaints, we had an awesome experience here. The whole facility was very clean and comfortable and the view was just amazing. Staff was friendly and helpful. Nearby shopping, plenty to see. Took a walk to Cuppa Cuppa down the street (Im big on visiting local coffee shops), there are nearby shared scooters and bikes, which are super fun btw.I fell in love with this place, we will definitely be staying here again.

Ca
Review №20

Great atmosphere. Very clean. Great hot tub and pool area.

Ve
Review №21

Positive: I¿ve stayed here multiple times and have Always had a great time. I loved my room, it was large and comfortable. The young lady that checked me in was so nice and helpful. She went above and beyond. Negative: The night employee was unpleasant. I called to ask for towels, he said ¿I¿ll have them down here.¿ I have no problem going down since it was around 10pm. But his snappy tone on phone/in person he literally threw 2 bags on the counter and walked a

Kr
Review №22

Our go to place when doing a staycation. Staff is friendly, place is clean, and great views. Im giving 4 stars because rooms are a tad bit outdated.

Kh
Review №23

This place was really clean and nice. The beds and pillows were also surprisingly soft and not what I expected from a hotel. Overall had a good stay. Didnt get a chance to look around the hotel for any other things they offer but it looked pretty high class for the price.

Je
Review №24

Horrible experience that I had with this hotel... This hotel charged me $1700 US dollars for international phone calls (MX), this is definitely unfair as this was never advertised... I wouldnt recommend staying here... Hotel is very expensive for basic services and basic amenities. And plus you get robotic attitudes and absolutely no human connection. I would say go to the Hilton instead. Complain will be filed with the Better business bureau for this scam.

Be
Review №25

The house keeping does a wonderful job 👏the front desk customer service very professional, the manager in the restaurant is horrible very poor attitude,he seemingly does not being the service industry. Furthermore, what is more complex is they have 12 floors, one microwave, and no washer and dryer for those that stay long term. That is bewildering. However, its a decent stay hotel 🏨

Ma
Review №26

Positive: Kind stuff, clean rooms accesible parkings Negative: Time the hotel closes the pool, to early :(

Ro
Review №27

Stayed at the Renaissance for Valentines day . Hotel was very clean staff were polite and attentive. Stayed on the 10th floor with a Balcony the view was amazing. Rooms are sound proof and they have a convenient elevator that takes you straight into the hotel from their parking structure. Even with their hotel being seemingly full we werent disturbed by any noise from other guests. I would recommend this location highly to anyone needing sleeping arrangements in downtown Long Beach. I plan to pay a return visit.Thank you to The Renaissance and their staff for helping me have an amazing night.

Re
Review №28

Loved the room. It has a Starbucks coffee shop. Less than 2 block away from the boulevard.

ro
Review №29

If you are ever in the downtown area of Long Beach California you must stay here. Rooms are very gorgeous! Breakfast menu is great too which is included

Di
Review №30

Very nice, luxurious. The hotel has everything you need for a really nice stay.

Ke
Review №31

They have excellent food down by the bar language

So
Review №32

I booked 2 days thought Expedia on this hotel. Nice hotel, good location but watch out when they email you the bill.They charged AGAIN my credit card for 2 nights. So I paid over 500 dlls with expedia and another over 500 dlls the hotel charged my credit card. I keep calling and they seem to be at lunch all the time. I need someone from billing to call me and return my money back to my credit card. This is ridiculous. Sonia Watterson

Br
Review №33

Positive: Wonderful location. The rooms were clean and parking was convenient. Negative: Upon check in I was charged $35 for parking and $100 for a pet. I have a licensed and registered service animal which I declared at check in. Its illegal for them to charge a fee. I was not made aware of either of these charges.

ju
Review №34

Good costumer service, located in a really good area in the downtown .. so you can walk to the main restaurants, stores and attractions

Kr
Review №35

Positive: The staff and location Negative: I loved it

Ju
Review №36

First wouldn’t let me check In finally after some back & forth I was able to check in. When I got To my room nothing what it looks like in the picture super small rooms & too top it all off I dried off with a peiod stained towel do yourself the favor and look somewhere else too stay. Hotel didn’t care at all.

Me
Review №37

Positive: Check and check out were seamless with courteous employees. Negative: Walking in and out of the hotel you get a sense that the area is not very safe. Right to the side of the hotel there was about 5 tents of homeless people. Its not a deal breaker but it would be nice to know for future families visiting the area.

Ma
Review №38

Beautiful place 😍 nice people and check out time good 2:00pm.

Me
Review №39

Very relaxing, would stay here again..

Ve
Review №40

Positive: The room was clean and quiet. Negative: The parking was $36.00.

br
Review №41

I very nice I Loved it.Always a great experience

DW
Review №42

Toto, I dont think we are in New York any more.

Ve
Review №43

Positive: I liked that they have a Starbucks even though its closed. Negative: The pool was not very clean people not staying as guest sneaking there way into the property not wearing masks. Especially sneaking into the restaurant. Employees are not very professional including a older snappy female. People jumping garage fence.

Ke
Review №44

Always a pleasure to stay here the view of the queen marry from here is awesome.. the bench seat in the window makes for a great time with whatever we type of stay you are into.

Ve
Review №45

Positive: The experience from the time we checked in and checked out was pheonomenal.

Ra
Review №46

Great front desk. Safe clean

US
Review №47

We planned on staying for 5 days. Ended up leaving early based on spider bites. It was so bad it made us sick. The room had no indication of any insects. We didnt realize it was from the private balcony. We only used the balcony in the evenings so we could not see the many webs and filthy floor. When we wrote management they said that the PRIVATE balcony is an outdoor issue and refused to work with us. How is that? 1. The room was actually called a balcony room and we were CHARGED for the balcony. 2. The private balcony is on the 9th floor the only access is from the our room. 3. The balcony had furniture! Come on. I have attached pictures.

Kr
Review №48

Kool patio vibes with Johnny and his crew

Ve
Review №49

Positive: Elevators worked Negative: Did not like Clogged toilet, spiders, cleanliness, Netflix not working, TV not working, customer service from hotel was horrible

Ve
Review №50

Positive: Room,view & location were fabulous. Front desk gal at check in was very friendly & helpful with questions about the area. Cleaning staff lady also very friendly.

Ja
Review №51

My fiancee and I stayed here for one night and it was a wonderful experience. The parking was very convenient, and the rooms were spotless. The staff was very friendly and helpful. Due to covid their room service was limited but they did provide a list of everything open around them and if they where dine-in or just carry out. The pool was clean and warm, and the room was very comfortable. We definitely will be staying again in the future.

Al
Review №52

Beautiful, clean and a delicious breakfast!

Jo
Review №53

Nice rooms right by the beach. Plus shopping and lots of food around try out

Ge
Review №54

Hotel close to everything in walking distance. Rooms clean lot of room.

Ca
Review №55

Positive: The view was beautiful, room service was tasty, staff was attentive. Negative: There were no stocked drinks such as milk or soda in the marketplace. I needed milk for my baby in the morning. The morning desk person was a little busy. Phones throughout were not working.

El
Review №56

Positive: Great staff and excellent service. Perfect location for walking to the beach, shops, and restaurants. Negative: No

Ur
Review №57

Very clean and good rooms they where awesome

Je
Review №58

Positive: I asked about an upgrade to an ocean facing room and it approved.

Er
Review №59

Positive: Nothing Negative: The walls are too thin. I can hear everything from next door. Handprints on the window, tub fills up with water when you shower. Not a four star.

Pa
Review №60

Great location and friendly staff but no microwave or kitchen.

Le
Review №61

The location was great I was on the 7th floor with my kiddos and a view of all of downtown long beach Ive lived here for over 20 years we love it here the room was ok it was kinda small for a family of 4 and the parking cost is outrageous at the price of 40$ a 🌙night

ja
Review №62

Clean rooms! Great customer service! Amazing experience overall I would definitely tell all my family and friends to stay at this location.

Ve
Review №63

Positive: It was clean, the view was amazing, and the pool was open. Negative: I wish the hot tub was open. But it didn¿t ruin my experience.

Da
Review №64

Nice view from the hotel room.

Ve
Review №65

Positive: Located within walking distance of shops and restaurants Negative: No

Ju
Review №66

Positive: Great location within walking distance of many restaurants with outdoor dining options. The hotel was clean and as well maintained as one would expect. It’s also worth saying that every staff member we encountered made sure to greet us and

Ga
Review №67

Its exactly what I expected. Clean and comfortable.

Ve
Review №68

Positive: Good friendly quick service Negative: That I only had one night stay, I would have enjoyed two nights even more.

St
Review №69

Nice clean rooms, very spacious...not to bad of a view. Was not happy that I had to pay an extra amount for parking at the hotel. A bit pricey and almost not worth it.

Ve
Review №70

Positive: Breakfast and dinner on site. Negative: Older female that was rude to me and other visitors. She seems a bit unhappy to be in the hospitality business.

Ty
Review №71

Positive: Quick checkin Negative: room service had to be called twice for breakfast order, forgot salad dressing.

Lo
Review №72

Room was soo cold at night. No heater. I had both my grand kids with me and at 2 am I hear acouoke arguing. I prayed the juds wouldnt wake up. Horrible experiences.

Ch
Review №73

Positive: Easy check-in and in and out parking....Nice room and view.

Jo
Review №74

Nice place I would call it home. Great service

An
Review №75

Room service was good and they had a good very nice breakfast menu

Pa
Review №76

Positive: Bed was comfortable. Negative: Central air horrible was so hot and uncomfortable the hole night! Tried to call twice to guest service to see if they could help or had a fan and no answer both times! Also had no ice bucket had to go back and forth all night to ice machine!

Br
Review №77

Clean and the location is very good.

Ty
Review №78

Positive: Ease of checkin Negative: Front desk took complimentary breakfast order and made me call 2 time to order. Called at 6:00am and then again at 6:45am delaying morning walk before eating and then I had to call back for salad dressing .

Ve
Review №79

Positive: Friendly staff, easy check in and great room service. Negative: No.

Ri
Review №80

Positive: Hotel was amazing staff friendly and very clean close to everything I will go back only for this one anc don¿t forget amazing window city views ! Negative: Price of parking was high 36$

Ke
Review №81

Terrible attitude from a staff member when we tried to go in for the Starbucks.

Sa
Review №82

Wonderful experience. We will definitely be back! Th staff were so friendly, courteous and personable. The rooms were clean and comfortable. The food was delicious. Hotel is in a great location! Everything you need within walking distance. My only issue is that parking was $30 and I can’t find that anywhere on the hotels site. I wish I would have known that because I would have turned my rental car in before closing time to save myself the parking fee. Though that small issue isn’t enough to warrant anything less than 5 stars from this hotel! If you can, stay here. You won’t regret it!This has nothing to do with the hotel- there are a lot of panhandlers around the area asking for spare change so be aware of that.

An
Review №83

Horrible customer service. Was give 1 room that smelled like smoke. The given another room that smelled stale and musty with wet carpet, then given another room with wet carpets was argued with stating the floors were checked. Had to seek another room somewhere else....Dont stay here

ra
Review №84

5 biLLion doLLar cash

Ve
Review №85

Positive: Location.

J
Review №86

Best place to stay at hospitality 10 tour of 10

Bo
Review №87

The room itself was great. We got a larger room with a king bed and it was very large. The bathroom was very large also, but no separate water closet. The bed was very very comfortable. The room was very clean.However there were issues with a lot of the ancillary items. The plug on the floor lamp was broken, so it did not work. The air conditioning did not work, so an engineer had to fix it. The ice machine did not work for three of the four days we were there. The TV kept dropping its internet connection, and signing us out of online services. The pool was cold and a little debris. The front desk offered to send up a coffee maker, and then didnt. When I asked the next morning it was sent up right away.

Ch
Review №88

Great staff! Very clean facilities. Taking care of guests during this pandemic.

Mi
Review №89

Hotel is very nice. Very clean great staff.

Al
Review №90

Clean modern and good location from restaurants and bars.

Ve
Review №91

Positive: Nice rooms, good location, great view...

Ve
Review №92

Positive: location was great, staff was friendly, I really liked the locked parking garage Negative: Not sure they really clean in between reservations (esp during Covid). there was hair (like mens shaving remnants) all over the shower curtain. The shampoo and lotion were used .

Sh
Review №93

Came down to Long Beach to watch a college softball tournament and ended up staying at this hotel. Great location which was close to the convention center, mall and the city walk which was full of a variety of food locations. All within walking distance. Staff was friendly, room was very clean and spacious. Would definitely stay here again when back in town.

Ar
Review №94

Rooms were good even though we stayed during quarantine and all the amenities were unavailable. This is more a business hotel since theres only a small fridge and just enough space for a person in a room. Would have liked a microwave somewhere at least for some hot food. They did have dinner reasonable dinner options at least, but they did try to accommodate as much as possible

Da
Review №95

One of the banquet room

Cr
Review №96

Positive: The room and the view from it. Negative: No

Ke
Review №97

Not one complaint. Everything was great.

An
Review №98

Expensive parking thats NOT included in the price so be careful!

Ja
Review №99

This hotel is definitely a 10! The room was beautiful, the view breathtaking, and the staff was helpful and kind. There were many amenities, including a bar, dining, Starbucks, pool, spa and firepit. The glass elevator was a nice touch as well. It was within easy walking distance from the Long Beach Pike, and across the street from the Convention Center. It was a little bit longer of a walk from the Aquarium of the Pacific and Seaside Village, but certainly doable if you like to walk. I would definitely recommend this hotel.

Da
Review №100

Positive: I love the personnel there. The view i fel in love Negative: I love this hotel

Information
100 Photos
100 Comments
4.3 Rating
  • Address:111 E Ocean Blvd, Long Beach, CA 90802, United States
  • Site:https://marriott.com/hotels/travel/lgbrn-renaissance-long-beach-hotel/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_NzQ4MDYyLTcxNS1sb2NhdGlvbi5nb29nbGVfd2Vic2l0ZV9vdmVycmlkZQ%3D%3D
  • Phone:+1 562-437-5900
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