They replaced my brake pads for a very fair price, and they cleaned the exterior of my car without even mentioning it. I didnt notice until I got home but its spotless, and they didnt charge me for it.Jose, the gentleman who serviced my car, was really kind and warm, and just generally knowledgeable. This is the best auto shop Ive ever been to, and its the only one I will go to from now on.
I absolutely love this place. Jose is the owner and he knows everything there is to know about cars from the inside out.Fortunately, he has also passed on his mechanical prowess to his son and the rest of the mechanics are excellent too.Above all else, Jose is very honest and before he does any work on your car; he will answer all questions you have regarding any repairs that need to be done on your car before he does the repairs.He has gone as far as popping the hood of the car for me and showing me as well as explaining to me what needs to be done to fix my car.Honesty, Reasonable Pricing, and RESPECT for all clients at Jims Auto Repair. It doesnt get any better than this!!
Jose is super sweet and he only charged me what another shop was going to charge me just for diagnostics. I was in and out in less than 2 hours. I know nothing about cars and luckily he didn’t try to rip me off for a simple fix. I’ll definitely come back!
Jim Auto repair is a nice auto repair place to go to get your car repaired a very nice and kind and care about who they working with great job for I can see no complaints other than
Jose is awesome and does great work and very reasonably priced. Will continue to use Jims auto in the future
Hands down the best customer service, fair prices. I highly recommend!
Jose Luis always the best help in town
Nice people, good service. They charged exactly what was quoted for spark plugs change.
Excellent customer service. Good work. I finally found a perfect place to take my truck.
Been a VERY satisfied customer along with my entire family since 1978!
They do a great job and they work so hard. So worth the money.
I scratched my car while sideswiping a wall and they fixed the car and returned it to perfection! Highly recommend!
Mechanics are honest and professional and they have fast service
I love my Mechanic and have been going there for years. Jims Auto is the BEST place to take your vehicle for repairs.
Great place to get older VWs / Audi and higher mileage work done.
Excellent work, knowledge and customer service.Good prices and the people who work there are very friendly, especially its owner José Luis Gutiérrez
Been going to Jims for 20 years Jose helped me get my first car. Always been exceptional service.
Awesome customer service and prices!
They have never let me in my father down for years
You want a GREAT VW repair...this is the place to go...quick service reasonable...best of all HONEST.
Im always happy when I leave, and Ive never witnessed an unhappy customer. I trust Mr. Jose with my vehicles.
Jims auto is awesome will not go anywhere else .
Jose is a great guy. Ive been going there for years, now my girls go there. They do good work. Decent prices.
Took my car to two places before coming here. No one could tell me what was wrong with my car nor give me a guarantee or at least be certain that if I let them work on the car, it would be fixed. I let Mr. Jim test drive the car and he was sure with 80% certainty what the problem was. Didnt play any games or offer any deals. He gave me a fair price to do the work and he did it. My car feels like new. Highly recommend. You can tell as soon as you meet him and speak with him, theres no BS. Absolutely satisfied.
I got a great recommendation from them for a job they couldnt do. Awesome
Jims auto repair is great. Jose was so helpful I bought a 1967 bug and they fixed it up great service.
Great staff and a painless service. They rock. Glad to have found these professionals!
Honest, dependable and fast. Not adjectives normally used to describe a mechanic. Jose and his team have my full endorsement. There are certain places for woman hates to enter speaking for myself its a mechanic and Frys Electronics I can say at least for this mechanic I have never had such a good experience thanks to all involved.
I want to say this is one of the best shops I have encountered. My car was stuck in Long Beach from Hawaii to Virginia broken down. Jose and the guys fixed it in a matter of minutes and had it out quick.
Always great service!
The best mechanic that I really trust for many many years.
Jose has always been reasonable and affordable, and mostly gets the work done on time.
Been going to Jims for a few years now. They always take excellent care of our car.
Consistent, Nice staff, great work overall. Our VW Rabbit is in good hands.
Great honest mechanic. Can be a bit pricey for some services. However Jose will always tell you what is wrong and wont charge for services you dont need. Have taken all my familys cars here and always know I can trust the job was done right.
Jims Auto is the most reliable and honest car repair shop I have ever used. I cant say enough good things about them. We have 2 older cars with high mileage and Jose at Jims keeps them running and not for a lot of money. I will never use dealerships again once warranty is expired on any of our cars. I highly recommend them. If you go elsewhere, you will pay more and pay for things you dont know.
Jose (the current owner) will do you right. I have brought both of our family cars here and he always gives you options with what needs to be done without pushing for the most expensive options. On one of our cars, we opted to postpone having something done because we couldnt afford it at the time. Since he had part of the engine out and he was near the part we were going to defer, he replaced it anyway and said we could pay for the part and service fee for labor next time we came in, saving us paying the full labor cost of removing the part he already had off. When one of our cars had a catastrophic failure, he let me know right away that it was not worth repairing. He didnt make any attempt to push me into a very expensive repair. That sort of honesty is sometimes lacking in car repair shops and is greatly appreciated.
This review is for customer service:I called just to get an estimate and Jr. was helpful,patient, knowledgeable...and even asked for all my info to give me options on repairing my 2009 CC turbo engine. id called more well-known places who quoted me 2-3times higher and have no alternatives to repair.unfortunately,I didnt have all the finances to start the process for installing the new engine but now I know exactly where Im taking my car once I do.Ill follow-up with a final review once installation service is completed!
Perfect
Brought my 1987 Westfalia to Jose as it was making a bad noise from the wheels and the brakes were soft. He found the issue and even tightened up my clutch and shifter. Very happy!
If you have a Vanagon around the Long Beach area bring it here and no where else. They do a great job at a fair price with my 84 Westy.
I just dont have enough words to write down. Excited, happy, glad, fulfilled, thankful, delited and so much more. When I say Im beyond thankful and happy... Jims auto brought my 1974 Volkswagon Battle ( Bug) back alive. Im and just filled with excitement... clean repair, honesf employees, very reasonable prices. The car mechanic Mr. Jose clearly took his time, found out exactly what my bug needed and just Performed the magic. I sure will be using this business for car repairs from this day forward. No more searching and wondering. Sweet Pea has found a excellent hospital and a great doctor.... Tara
Knowledgeable and friendly service personnel.
Good service
Competent and honest. Family owned and operated.
Great place, their work is quality and the techs aswell as the head honcho, Jose, are all honest and knowledgeable guys. Would recommend for any VW or Audi work.They could have easily charged me more or sold me something that I didnt need, since I dont know much about my new(to me) VW Gli. Therefore Ill keep my business with them.The only con is that you have to be proactive about calling them, since they have a lot of cars on their lot.
Great Auto service for Volkswagen and Hondas. Good people!
Good honest work... Ive known Jose the owner since 1990.... good work, fair prices :)
Fixed my leaking oil. Great people.
Excellent service. The best!!!
Mr. Gutierrez is a good Technician.
Good job done
They do a great job
Big jim
Overall bad experience
Excellent service
Great mechanics
Great service
Good guy
Great service
Fast
👍👍
Very Good Customer Service 👍