I would rate it a negative star if given the option. My parents and entire family with multiple households have been loyal customers of theirs for over a decade or more. I was taken back by the level of unprofessionalism by their agent Peter Kong. Who, when asked to address a simple task of reassessing my rates after notifying him of a location change did not see through that it got done properly. After several unsuccessful attempts by everyone in his office, I requested to speak to him the only response I would get is he is in a meeting or he is out of the office. I decided to come in to see him in person, instead of trying to resolve the problem he blame everyone in his office and took no accountability. My issue still have not been resolved and I decided to change agent to a different location and he refuse to make it simple transition. My family regrets giving this person who does not deserve our loyalty, trust and business all those years.

Really good place. Took care of me and my family, giving good insurance for the best price . Im really careful for running into this place come check the. Out they are really for the people !!!. Thanks guys .

Not that great been with them over 10 yrs and we haven’t got no discount so we move on

Francisco is great! He has such a great customer service and very helpful! He explains everything about what the insurance covers and he breaks it down one by one to understand it even more. Great customer service and will make sure to recommend Francisco and State Farm to my family!!! Thank you Francisco for your service. 😊

My boyfriend and I bundled our insurance together today, both car and renters and Francisco could not have been more informative. He made everything extremely easy to understand. The process although, complex, because my boyfriends car was stolen recently and in the middle of a claim and whatnot, was super fast and efficient! He even stayed after closing hours. Thank you so much!!

I would like to take a moment to thank Francisco for his great advice and knowledge, with my new car insurance i feel completely covered, I highly recommend to have him help you and explain every single detail of what your insurance coverage really means. Never understood all the details of what I was paying monthly, but he explained all the details clearly. Such a great help for what he does for a living. Thanks again, will be recommending other friends and family to StateFarm.

Service was excellent, very friendly, answered every question I had and did his best to make sure I walked out of there happy. Thank you very much Francisco

Working with Francisco Martinez at this State Farm branch was an amazing experience. I truly believe that he can help you with any of your Insurance or bank needs. Definitely the goto guy if you want to be in good hands. Amazing experience.

Francisco Martinez Melgar is very kind, helpful and very knowledgeable. He answered all of my questions and informed me about other benefits that I didn’t know existed. You guys make my life easier. Thank You State Farm and Francisco for everything!

Thanks Francisco Martinez for assisting me on my visit. Your totally awesome!!!

I just wanted to take the time and say thank you to Francisco Martinez for all of his help, every time I have a question he always calls me back with the answer. Thanks again for your help

Great agent, and great office. Give him a try.

Unhelpful agent .

What a rip off