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Duncans European Automotive
3 Liberty Dr, Londonderry, NH 03053, United States
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Duncans European Automotive

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Ma
Review №1

Great experience each time I have been here.They have a great reputation by word of mouth.Once you go, you will see why....and they dont waste your time.Work is done within the timeframe they promised...and I overheard another customer being given options, as the parts they wished to use were not available...very detailed, and all about the customers experience here.Doubt Ill go anywhere else.My Tesla Model Y goes in for annual Inspection, Cabin Filters, Tire rotation & balance, and brake cleaning.

Da
Review №2

Ben did an outstanding job repairing my 1992 Mercedes 300D diesel. I was warmly greeted by the owner in a professional manner. Ben took the time to patiently address all of my concerns with my car. I would highly recommend this repair facility. Work was completed promptly and professionally. I will no doubt utilize this facility for future repair needs.

br
Review №3

It’s so hard to find good, trustworthy mechanics. Looks no further, this is the place. My yoga/Pilates instructor recommended me to this place. Extremely professional. Didn’t wait a second longer than I needed. I always went to the dealership for the maintenance on my car. It was mostly because they provided a loaner car but this place has loaners too! If that wasn’t enough, the money I saved was substantial. Incredible value. Their processes were executed to perfection. Can’t recommend them enough. Awesome job!

Ka
Review №4

Car was in for inspection. Great job letting us know what was needed, what could wait. Car was ready when promised….and spotless both inside and out!

Pa
Review №5

I ordered a window switch. They called me when it came in and I went to get it and they put it in the same day without an appointment in about 20 minutes. Great service

H
Review №6

My go-to place for European car repairs… have been their customer for around 5 years now, never been disappointed by the service. Very knowledgeable and professional service team - have taken my BMW, Audi and VW to their shop for various repairs. I highly recommend this place!

Kr
Review №7

Great shop, always super helpful! Had an issue with my car and they fit me in last minute to get it fixed prior to our trip. The staff is always extremely friendly as well. Would highly recommend!

Fr
Review №8

Duncan’s was highly recommended to me by a reliable source in the industry and they did not disappoint. I like the friendly but no nonsense approach of diagnosing the problem and getting it fixed fast. You can tell the quality of work by the clean workspace and their experience by the type of vehicles they work on. Olivia is a great personality, knowledgeable and represents the business well..... this was an easy 5-Star review to write.

De
Review №9

Very nice people at Duncan’s who know what they’re doing. Just got a Volvo S80 and needed tires and wheels mounted, they were quick and priced well and treated me like a person, and not just another customer. Would highly recommend!

Na
Review №10

Excellent service, diagnosed software problem and fixed the software issue, on time and in a professional and friendly manner at a very fair price. Too, explained the issue in a clear and concise manner and what had to be done to resolve same.I

P
Review №11

I went to Duncan’s for a state vehicle inspection feeling nervous about getting my Tesla inspected (after reading horror stories online about garage damage **not Duncan’s), and was treated with great hospitality, reassurance, and confidence about servicing a Tesla. Very impressed with customer service and cleanliness of the waiting room. Will be returning for all of my cars needs in the future. They are excellent.

To
Review №12

Before service ...Great service always communicating very well.UPDATE Well my Sprinter is home and if I could give them 6 stars I would. They made the process as good as it could be!They inspected it, washed it and cleaned the wheels and replaced the wipers!!Above and beyond my expectations! Thanks Duncans !

Ma
Review №13

Duncan’s Auto came highly recommended by a friend. I’ve been taking my mercedes to them ever since. Ben and his team are great. Always make sure your happy with the work they’ve done for you. The work is scheduled and performed in a timely manner.

Ma
Review №14

These folks are top notch and professional. They know they’re way around foreign cars. I needed some MAJOR repairs to my 2014 Range Rover Sport and when they got done it was running like new.

da
Review №15

Great experience. Easy drop/pick up and ready early in the day so I could avoid 93 traffic.Work was done at fair price which is a good value given the dealer prices. Car was clean and payment online was efficiency. Only regret is I didnt find DEA sooner

Da
Review №16

I have taken my Tesla Model 3 here for service on a number of occasions (mostly for seasonal tire swaps and alignment). I have always had a good experience. I chose to bring my car here initially after doing some research into auto repair shops in the area (since there are currently no Tesla service centers in NH) and discovering that the owner of Duncans also owns a Tesla.

Ke
Review №17

Car inspection. I’ve been using Duncan for many years. They are as honest as they come and do fantastic work.

Pe
Review №18

Excellent customer service! I recommend Duncans European Automotive to everyone!Peter C

MA
Review №19

I have been using D.E.A. for over 5 years now. Always professional, great service, accurate estimates and never any issues with service performed. Highly recommend!

Wi
Review №20

They were quick and efficient and reasonably priced and even vacuumed the rug. I would bring my vehicle back to them again.

ke
Review №21

I have been having the worst time finding the right place to bring my extremely needy mini cooper, but it turns out it was 15 mins from my house. Duncans was by far the best experience I have ever had with an automotive shop. They took photos and notes for every step of the process, which made me feel more comfortable leaving my 4 wheel baby there. They emailed me the information and cost estimate, and I safely paid them online with a credit card. I then was able to drop of the loaner and pick up my baby after hours. I did not have to miss work, or take any time off, which is huge!!! I will be going back!!

Da
Review №22

Best mechanics ever. Family owned, excellent mechanics, great customer service.

To
Review №23

Excellent service and always find and fix the issues with my vehicle.

Jo
Review №24

Comparable rates,and top technicians

An
Review №25

Another happy service experience at DEA. Quick and professional. Thanks Guys!

Sl
Review №26

Got my car inspection done here. Professional, on time. Nice clean facility.

Bo
Review №27

I purchased a new winnebago RV built on a sprinter chassis. Duncan’s did an outstanding job working with me to find the tire valve extensions I needed, performing a state inspection. They provided me with a loaner car so I didnt have to hang around all day. They did a great job of communicating with me. I would highly recommend them.

Bo
Review №28

Called to get a price on a fuel injector for a 2006 sprinter, I already have a diagnostic from Mercedes dealership that it’s fuel injector #3, all I wanted was a price for replacement and installation. I was told to pay $165 for diagnostics before they can give me a price. Shady that they want $ 165 before they give you a price on something specific I didn’t need a diagnostics just a repair price, if I told you I need brakes and rotors would you tell me the price up front or say you need to look at it first for $165 and than give me a price for a job. At least give me a range I already told you what I need. Can’t trust that kind of repair shop just like the dealership.

Ka
Review №29

Love the crew and owners. They’re a great group and always do incredible work.

Ma
Review №30

Nothing to dislike about this shop. Excellent service, friendly staff, fair pricing. These guys have everything, can’t recommend them enough

Do
Review №31

Thank You Duncans! What a great operation. We have now had 2 vehicles serviced here recently and will certainly be going back. Bobby is a great mechanic and all services were performed on time and exceeded our expectations on timing and price. Ben the owner is always available as well to answer questions and is great to work with. Vehicles are always returned cleaner then when they arrive. Great customer service. Thank you.

Jo
Review №32

Ive been using Duncans for a few yrs now and have always found the team to be courteous professional and accommodating. Will not take my A7 anywhere else. Ben has gone above and beyond to help me out. His team is outstanding.

Sc
Review №33

Very fast, very helpful, came in under quote!

Th
Review №34

Ben Duncan and his team of experts were able to rapidly identify the problem with my 2017 Porsche Macan GTS. They diagnosed the issue and had a solution and were willing to work on the car right away which was a reasonable budget as compared to the Porsche dealership. The issue they solved was bolts on the timing belt cover cracked and the engine was leaking oil. The overall scope of the project came within budget and they delivered the car on time. They were also able to get all necessary parts delivered for the project in a short timeframe. It was a pleasure to work with their team and would highly recommend them to work on our vehicles in the future. I got the impression that their team of engineers knew more about Porsche engines than the Porsche dealership.

Pa
Review №35

Amazing professionals! Ben and his team are super thoughtful, knowledgeable, and friendly - this is where you want to take your car for service.Their collective talents and expertise has transformed my ‘95 Mercedes C220 and brought it back to its former glory. Every time the car comes back from their shop it runs and drives even better! And as a bonus, I really appreciate the education they provide about repair and maintenance - including the photos they send of issues that need to be addressed, and what causes things to happen.Everything about the way they do business is well thought-out and done with the customer’s (your) satisfaction in mind. You couldn’t ask for more, but if you do I’m sure they will try to find a way to make it happen! That’s the kind of shop Ben runs, and the positive attitude that he and his staff have.If you’re already a customer I’m sure you’ll agree - and if you are not yet one, please give them a try. From my experience and other reviewers’ here, you’ll surely be glad you did!

Ro
Review №36

Excellent company to do business with.Very knowledgeable and efficient.Strongly recommend this company to anyone

Jo
Review №37

Great service!! Would definitely recommend this place to anyone.

Ge
Review №38

I needed a Mercedes-specific repair on my old C-Class and decided to try Duncans. I was quite happy with my choice. The repair was done perfectly at a price that is fair for the work done. The car was sparkling clean when I picked it up and looks great. They do charge a $150 diagnostic fee before they get into any repair work, but they made me aware of it when I called for the appointment. The shop is neat and clean and the staff are friendly and courteous. I would recommend them for any work you need on your Euro brand car and will use them in the future.

An
Review №39

Entire experience from start to finish was excellent. Staff was pleasant and knowledgeable, and there was clear communication about time and pricing every step of the way. Will definitely be returning and recommending to others.

Ke
Review №40

After Mercedes Benz dealership suggested I get brakes done on my GLE350 I decided to check out Duncan after a friend of mine strongly suggested I get a quote from them. I was not disappointed. Price quoted was much lower than dealership. Very professional, fair, communication and customer service is over the top. Highly recommend for all your needs!

Ri
Review №41

I generally don’t trust my Porsche with anyone. I do my own work usually but in this case I needed to install lowering suspension and have it professionally aligned to Porsche spec. Duncan’s was excellent, they sent photos as the work was being done, provided me with a loaner, and completed the job quickly. The price was very reasonable. I liked them so much I had the install new tires the next week. I will definitely be using them again.

Ga
Review №42

Always get professional service,quality and customer service!

Da
Review №43

Duncan’s performed the latest A1 scheduled service on my GLC300. This service includes an oil change, tire rotation and basic system and fluid checks. I contacted them on a Monday and they were able to fit me into their schedule for the very next business day. They completed the work within 2 hours. They washed and vacuumed the car before returning it to me. The charges for their work was 1/3 of what the local Mercedes Benz dealership said they would charge. This was my first visit to Duncan’s. So far, so good. I plan on returning to them for my next scheduled maintenance.

Za
Review №44

Fantastic service! Very professional and friendly. They truly look out for the customers best interest.

Ki
Review №45

I brought my mercedes with an oil leak and lowbeam light. After the twchs went over the car, it was apparent there were other problems. Everything was fixed and got my car back clean and all problems solved . Ery polite and professional.I highly recommend Duncans as an alternative to spending thousands at the dealer

Da
Review №46

Ben and his team are exceptional! Ben and his team show a vast knowledge and experience when it comes to European cars. I brought my car to their shop with an electrical and programming issue, it was a lengthy and difficult progress, at one point we reached a dead end as it seemed, but with some perseverance and outside advice Ben was able to figure out and complete the job. I couldn’t be more happier with the end result. Thank you so much Ben and your team.They’ve exceeded my expectations! I highly recommend these guys and I do plan on bringing my vehicles to their shop in the future for sure.

Al
Review №47

Duncan’s European Auto has been more then professional and provided some of the best service I’ve experiences in a long time. I couldn’t be more happier. Extremely professional team, they go above an beyond and pricing is very competitive and affordable. Very clean repair and car runs like a champ again without a Christmas tree lighting up on the dashboard. You guys rock and I will continue sending you my business. Thank you so much.

Za
Review №48

Quintessential professionals in every aspect. Work was done flawlessly and completed the same day in addition to being affordably priced. Everyone is exceptionally kind and helpful. Will continue to rely on Duncan’s for all my future Mercedes repairs and service. All work is clearly explained and detailed before and after completion. This is the only place I trust with my vehicle.

An
Review №49

There is no other place that I would trust to have my vehicle serviced and repaired. The entire staff at Duncan’s European Automotive is professional, accommodating, knowledgeable and courteous. They love cars and their customers; it’s very clear the moment you meet them. Wouldn’t think twice recommending them to anyone!

Ed
Review №50

Very satisfied with the service and quality of the repair. Duncan’s worked directly with our extended warranty to get a lot of the cost down. More importantly, the communication was excellent as the warranty authorization took extra time, I was given daily updates. We will use Duncan’s again and recommend them. We have a class B RV on a 3500 Sprinter chassis and the mechanics knew exactly what was needed.

Mi
Review №51

Duncans is fantastic. Theyre easy to work with they communicate well and often. I always know whats going on and what to expect. They take pleasure in answering my questions and make me feel taken care of. Its nice to have an automotive partner I can trust so I can focus on what matters to me.

Ed
Review №52

I have been using DEA for all my cars maintance & service for over 10 years & have never been disappointed. Ben & team are always professional & very up front on the service to be performed. Bet of all is that there is never a surprise.

Je
Review №53

I was looking for a knowledgeable service center in New Hampshire that I could trust with my Tesla. Ben and his crew have been excellent to work with for all routine maintenance. Tire rotations, brake service, and battery checks have all been handled with friendly service and when needed the offer of a loaner vehicle. It helps that the owner also owns a Tesla. They will wash your car while you wait if desired. The location is excellent being right off exit 5 and they even placed the vehicle on the charging station before I picked up the car. I highly recommend Duncans European Automotive.

El
Review №54

Personally would NOT recommend!!!!! Got my car done somewhere else for $971 when Olivia said itd be over $5,000. Not to mention they kept coming up with problems when my car was sitting in my parking lot. They wanted to recharge us for work they had already done! My car was worse when we got it back. I should thank them though because I found a fantastic mechanic who doesnt want to rob customers blind. I literally could go on and on....

Ca
Review №55

Always timely and professional.

St
Review №56

This was our first time having prospective work diagnosed and estimated and then performed by Duncans European Automotive. Josh, whom I talked to a number of times before taking the car there, is extremely knowledgeable, experienced, and returns messages and calls very quickly.The problem was a vibration and handling issue with a 2015, BMW, X4. Duncans quickly diagnosed the problem, worked with our warranty company, got OEM parts for the repair, and performed the repair quickly, exactly as described and planned, and had the car back to us more quickly than their estimated time.One thing we found particularly honest and helpful is the web-based system they used to take a video of the problem they found (worn drive-shaft joint), describe the problem, provide a description of the repair, and an estimate of the repair, and the ability to authorize the repair via that system. Use of the system clearly shares with the customer what the problem is, what the repair is, the cost of the repair, and if you want to go ahead... it works very, very, well.In closing, I feel that Duncans is an honest, open, very knowledgeable and reputable business that I will use again and recommend to others as a place to trust with the repair of their vehicle.

Eh
Review №57

I havent been to Duncans until this week. I only visited this place because I saw some great reviews in my neighborhood Facebook post.From the moment I walked in to the time my repair was completed I had an outstanding experience. The staff were amazing. Specifically Olivia !! She was nice, friendly and was always making sure that I was kept informed about the progress of my repair.People at Duncans have the passion for their work that translates to wonderful customer experience. This is for the first time ever I feel confident that if I have a car trouble I will have a genuine, trustworthy team of professionals who will take care me. Thank you so very much for your service.

St
Review №58

They did work on my 2011 Mini Cooper in the summer of 2019. I had issues in 2020. They did not hesitate to fix my issues and did not charge me anything. That is some excellent service and very much appreciated. They have a customer for life in me. I highly recommend them for your European vehicles. Great job.

K
Review №59

Shady, incompetent or just a mistake? I brought my car in for an alignment after having some suspension work done to the tune of $600 at another shop. The previous shop didnt have the right equipment for the alignment so they recommended DEA. Duncans did the alignment and called for me to pick up my car. I immediately noticed my steering wheel was not aligned properly. After an alignment the steering wheel should sit at 12 oclock when driving straight, mine sat at about 11:40-11:45. I Googled to see if this was acceptable after just having an alignment done or if I was just being picky. Every answer I got was bring it back. I called Duncans and they had no problem with correcting the issue so I brought it back. Later that day, they called with the news that the reason they couldnt get a proper alignment is because there was $1000 worth of work that needed to be done in the same area that the previous shop overlooked AND Duncans overlooked when doing the alignment. I gave them permission to do the work and a day later got my car back. Alignment was still off and at that point I felt I would just deal with it. After a few days a clunking started to appear in the area that all the work had been done. I didnt want to bring it back to DEA for fear they would find another $1000 worth of work they missed the 1st and 2nd time my car was there. A few weeks went by and the clunking grew louder so I found another European auto expert in my area to take a look. I explained the whole ordeal to them and they said they would try to figure it out. A few hours later they called and I braced for bad news as they said Are you ready for this?. It turns out the last shop it was at (Duncans) didnt tighten a bolt on the suspension and over time it was backing its way out more and more. This new shop tightened the bolt, fixed my alignment and charged me for a 1/2 hour labor. My suspension and alignment is perfect now. Times are tough right now and everyone is trying to make a buck, I also know mistakes happen. Ill never be sure whether this was malice, incompetence or just a tech rushing to get the job done with a lot on their plate but either way, this could have been a dangerous outcome had I not brought it in to be checked out. I can say their shop is very nice, clean, everyone I dealt with was professional, but not the quality I had expected after just dropping $1400 in repairs.Edit:I did receive a call from Josh at Duncans European Auto early this morning. He was apologetic and had an explanation for what might have happened. These cars (BMW) need to have weight on certain parts of the suspension when tightening everything and Josh said he spoke with the tech who had tightened this stuff while it was still on the lift. I appreciate them taking time to call me and explain this and there is a lot to be said for a shop that cares about the reviews they receive, good or bad.

Mi
Review №60

I highly recommend Duncan’s European Auto! I recently brought my 2014 Audi Q5 in for issues - and they were incredibly friendly, helpful, communicative about what was needed. I thought I had been spoiled by Audi dealership with their service - but you pay a big premium. With Duncan’s, I felt their service was at just as high if not higher level than at dealership - while being more affordable and convenient. For me finding them was a big win all around.

Gi
Review №61

Great service and very personable. Ben always makes a point to chat with me to give advice and updates on my Tesla. I would highly recommend using Duncan ‘s.

Ch
Review №62

Ben Duncan and his team are great. These guys are Mercedes certified mechanics that dont charge Mercedes prices and dont have the standoffish attitude that the local Mercedes dealerships here in Southern NH all have. I got into a pickle on my Sprinter based motorhome and Ben Duncan and his team came to my rescue when the local Manchester dealership was indifferent to my dilemma. From this point forward, my Audi and my Mercedes based motorhome will see no other local mechanics than those at Duncans European Automotive.

Ma
Review №63

Excellent service and everyone is very friendly. I looked around for someone that I can trust with my Tesla. After finding reviews and on forums that this was the place to go. I tried it out and got my inspection there last fall and tires rotated last week. I will continue to go back. Thanks again!

el
Review №64

Ben and his team are very professional and knowledgeable. They put their customers and their needs first. Reasonable prices and great quality. Very happy to know them and have them in NH. Keep up the great work!

Ma
Review №65

My car started hesitating and my engine light came on while on my way into work. I was not sure I would make it to the office, but knew I could not drive to my regular garage. I remembered passing Duncans on my way in and had researched them a bit on- line. I popped in and Olivia greeted me with a smile and was happy to help. She knew exactly what was wrong based on the description of the issue. They serviced my car that same day! I received updates throughout the day and drove my car home that night. All of the staff I interacted with were friendly and helpful. The garage was clean and they even sanitized my keys. I was also grateful that my seat was not moved. I appreciate the service and will be back in 5,000 miles!

Cu
Review №66

Ben & the staff offer exceptional knowledge of euro cars, particularly Mercedes. Nobody enjoys paying for repairs and some repairs are necessary, some are optional. They will point out everything that COULD be repaired, but will be honest about what is critical and what is optional when asked.The shop is on par with the level of experience and professionalism found at the dealership, but at a fraction of the cost. Whereas most dealerships are content to scrap any part and just replace with new, these folks prefer fixing to replacing when possible, which tends to save some expense.

ke
Review №67

Good service and great communication

Kr
Review №68

Ive been bringing my Porsche to Duncans for several years. I know I can count on them to treat me fairly and respectfully. All the folks Ive interacted with are great. Ben, Olivia and Josh are very helpful and help me keep my Porsche in excellent condition. Thank you guys!

ke
Review №69

We have been using Duncans for the last 10+ years and have had nothing but a great experience each and every time. Never a problem with a repair to any of the vehicles they have serviced. Their customer service is second to none. Always a pleasure to work with everyone at Duncans!

Ra
Review №70

Very clear description and photos of what and why things on my automobile needed replacing. Staff are always respectful and courteous and try to work with me to understand work being done and what can/ should or should not be delayed. Much more reasonable, transparent and accommodating than local dealership services. A+ service!!!!

Ke
Review №71

We’ve been using Duncan’s for 7+ years, and my in-laws have been using them at least twice that long. A trusted mechanic is so important, and I’ve never had any qualms about the work suggested or performed by their team. They go above and beyond - including driving me hope, or even dropping off / picking up my car when my work schedule makes it difficult to get it there. I would highly recommend them for any make, any model, any repair.

Le
Review №72

On the recommendation of my neighbor, I took my car to Duncan’s European Automotive and was very pleased with the speed and quality of the service. I scheduled my appointment by phone and they were able to get me in on the same day! The staff was professional and courteous! The service was quick and top notch.I highly recommend them!!

Je
Review №73

I was in a bind. Took our Sprinter style motorhome out of storage planning to drive to cottage in Canada the next day (13 hours). Looked at odometer and saw I was due for Service B. Duncan’s for me in the next morning and helped me out. Great service at a reasonable price. Thank you very much.

Sh
Review №74

Ben and his team are incredibly professional.The place is spotless clean.They are trustworthy.Ive never felt like I was being taken advantage of.Fair pricing.Been going to Duncans forever.They even washed my car and clean my rims last time I was there! :)Highly recommend

Ch
Review №75

Duncan’s does a great job and has worked on my vehicle a number of times. Their work has been impeccable and their dealings always fair, in some cases finding a solution that was much less than I anticipated. Everyone I’ve dealt with here has been professional and courteous in every instance. A great team with excellent results. Strongly recommended!

Se
Review №76

I thought it was the end of my hobby car that repairs were gonna be almost what I had paid for it, but Duncan’s did it for about half of what I expected. The job far surpassed all my expectations. I loved the texting estimates and photos with options to approve all on my phone. I would never hesitate to go back or recommend them to anyone. Fantastic.

Be
Review №77

I have had an excellent service experience with Duncans Automotive. Great customer service and technicians. My go to place for all my car repairs.

Ti
Review №78

Although they are extremely friendly, After picking my van back up I can’t understand the high reviews of this location. It’s not for sprinter vans for sure. I truly had high hopes but left sorely disappointed. It’s just like any other shop-throwing parts at the vehicle until the problem is eventually found instead of true Diagnostics.After 3 days diagnosed bad EGR valve, and replaced. But, the original EGR valve given back to me has proper spring back and the van didn’t have an egr code. So two tell tale signs it wasn’t a needed $650 repair. They also argue it needs a new turbo. Anyone that owns an early sprinter knows this is almost always never the case. Further they argued the turbo was never removed from this van. So apparently when the last shop took it out and gave it to me to bring it to a shop to have a bench tested I was imagining that. All in all after another $650 spent on trying to find a shop that can repair an early sprinter van properly I still haven’t found it. And drivability is probably worse than before I dropper it off.

Ma
Review №79

Started taking my Tesla here about a year ago after looking for a shop in the area that was equipped to work on it. Ben, the owner, and all the staff here are always courteous and friendly. Haven’t had any issues with their workmanship and their prices are competitive. Will continue going here for all of my auto work

De
Review №80

The previous owner of my sports car used Duncans to service the vehicle. I decided to continue with them since they came highly recommended.They are now my regular automotive service provider.I cant say enough about the professionalism, communication, and the excellent work they perform. To TJ, Olivia and the rest of the crew at Duncans keep up the great work! I highly recommend giving this business a try!

La
Review №81

Pretty good job. Always great when you get your car back and it feels brand new.

St
Review №82

Last year I had the ac condenser replaced and some work to my radiator in my mini copper. The ac wasn’t working this week and there was a leak in the radiator. I brought it back 2 days ago, they diagnosed and repaired any issues with no charges. Will definitely keep using Duncan’s for my minis repairs. Thank you!

HA
Review №83

Always great service at a reasonably price. I have been bringing my cars to Duncan European Auto since the early 2000’s.Very professional staff.

Al
Review №84

I have brought my BMW and Porsche there for service and repairs.Duncan’s has the same capability as the dealer without the sticker shock prices.More than anything else they have a great staff.

Jo
Review №85

Nothing but an all around great experience. Friendly staff, great loaner car, good price and they washed and vacuumed it to boot. Will be back. Thanks guys.

Do
Review №86

Duncans was able to diagnose my tire vibration issue and correct it. Would highly recommend using them for any car service needs.

Er
Review №87

Duncans always make you feel like youre their most important customer. Great experience as usual!

Ro
Review №88

Great place! Very professional and friendly to deal with. Gave me a brand new Mercedes loaner to drive while they were working on my C300. Very happy with the repair. Would highly recommend Duncan’s.

Jo
Review №89

Great service from Duncan’s European Automotive once again! Great people! Definitely recommend working with them! —Joe

Se
Review №90

Took me right in for an inspection of my Tesla. Friendly and very professional. Will use them again!

Co
Review №91

I am so happy my father-in-law convinced me to try Duncan’s. They do quality work with better service than I’ve ever had at a dealer for a lower hourly rate and often fewer hours billed than the dealer for the exact same job. We couldn’t be happier with the service and I refer everyone I know with a European import.

Sh
Review №92

I live 40 miles away and still wont go anywhere else. When you find a shop you can trust, you stick with them. Ive also been broken down after hours and was able to get help from them and able to get my car out of a potential dangerous area. I cant recommend them enough. Im confident you will appreciate them as much as I do!

Mi
Review №93

Duncans has great service, theyre very transparent, and they get the work done very quickly. I have a VW GTI that has needed regular maintenance and a few problems fixed. Duncans really knows European cars.

Da
Review №94

With many issues with our MB C300 Sport, they worked with us to cover all the repairs, were creative around solving some of the issues without major cost. A great experience and repaired,/delivered on time.

SU
Review №95

We just took Our Airstream Interstate sprinter Rv to have work done on it and they are the most professional company we had the pleasure to work with. The owner Ben was very patient with all my questions and went above and beyond with the services offered. They have made a vey happy customer and they are very resonable. Wont take it anywhere else.

He
Review №96

Excellent service as always.

Li
Review №97

Great service and value. Olivia is on top of communication. Fair prices and transparency. I trust them to not recommend unneeded work. Love that its very easy to make appointments and their use of texting and electronic estimates/approval of services needed. Very efficient and most importantly - I trust them! Highly recommend.

Mi
Review №98

I am a patron of Duncan’s for all of my Volvo XC90 work. I am a happy customer. Haven’t left them since finding them.

Mi
Review №99

Brought my car in to Duncans for a state inspection and all around look over as I had just purchased the car. They were fantastic every step of the way. They were able to determine what repairs needed to be done and Im returning this week to have them completed. Excellent staff and work quality.

Ri
Review №100

Excellent!!! The best place to take your special car for service The service staff, Josh and Olivia the techs are friendly and very knowledgeable.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3 Liberty Dr, Londonderry, NH 03053, United States
  • Site:http://duncansauto.com/
  • Phone:+1 603-434-5796
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:7:30am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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