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Illinois Cremation Centers
1000 S Rohlwing Rd #4, Lombard, IL 60148, United States
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Illinois Cremation Centers

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De
Review №1

Losing a loved one is never easy on your heart. Making final arrangements is not something that I looked forward to doing. However, the staff at Illinois Cremation Centers was so helpful and took time to thoroughly explain the entire process. Each time I reached out to them during the process, I was never rushed, they listened and was very receptive of my continued communication. I appreciate their assistance with guiding me and assuring that I felt comfortable. Reaching out to them was the right decision.

Di
Review №2

Everyone was very helpful and caring at a stressful time. Communication and responsive to all our questions and concerns. We felt we were treated with dignity and respect.

Li
Review №3

I can not say enough on how Amazing Illinois Cremation centers was to me and my family on the passing of my brother. every single person I spoke to was so kind, compassionate, sympathetic and so very understanding to my situation. I searched many places, they were affordable compared to other places and I was concerned at first maybe I wont get top notch service. I could not have been more wrong! I had unusual circumstances with my family, but they did not judge, they were so helpful and kept in touch with me every step of the way! You call and get a live, well spoken person, not a recording. regardless of how late you call! I had my brothers remains shipped to me which they did quickly, amazingly packaged. Losing a loved one is hard enough, its even more difficult trying to find the best way or place to care for their remains. If you are reading this, look no more! Wether you live local to them or far away like myself, you can trust these people will care for your loved one like it was one of their own! They even kept in touch afterwards to see how I was! Thank you Ill. Cremations Center!....Lisa Calabrese

ma
Review №4

I’ve used Illinois Cremation Centers twice and both times were as easy as 123. The people that works there were very pleasant to work with. All my questions were answered with great promptness and the prices were inexpensive. I recommend them without a second thought. Not to mention they checked on me and my family numerous times via text after services were complete. Thanks so very much Illinois Cremation Centers

Gl
Review №5

The Illinois Cremation Society handled my brothers remains. Their compassionate and caring approach was greatly appreciated during our family’s loss. They were very responsive and professional and made this transition seamless. I highly recommend using them should the need arise.

Jo
Review №6

Everyone that works at Illinois Cremation Centers are the best at what they do. I cant thank them enough for how they walk you through the process. They take care of everything! Just the Best.

Ro
Review №7

They were more than helpful in the process. They were able to get me my wifes remains 5 days earlier than expected so I could have them for the memorial service. They continued to follow up with me after to make sure I was doing okay. Cant recommend enough.

Ni
Review №8

Illinois Cremation Centers was a pleasure to work with. They made the entire process simple and smooth. Everyone I spoke to was kind and understanding. I would highly suggest them to anyone that needs this type of service.

Do
Review №9

My family and I had a great experience dealing with Illinois Cremation Center. Everyone has been kind, compassionate and helpful. They made the process smooth and not stressful.

Da
Review №10

I would like to say they are the best in every position you can think. They will take care of things that most cremation places would not even deal with. But they are for you and what you are wanting and will fight for what’s right if you have others that’s trying to be competitive. They are not push overs they will do everything for you to they best ability. I would like to say they have done the best for me dealing with my son. I would like to thank you for everything.

Ra
Review №11

Illinois Cremation Center was there when I needed them after my wife passed on June 5th 2021. They came out to our house right away after calling them to inform them of my wifes passing and it was 2:00am. They took care of everything. The price was very good. Under $1,000 for removing, cremation and death certificates for my wife. I highly recommend ICC.

Jo
Review №12

Illinois Cremation Centers is exceptional and absolutely exceeded my familys expectations in our time of need. I cant express how thankful I am that we chose this wonderful organization.Julie, Colton and the team were extremely professional, helpful, mindful of our grief, and very kind throughout the entire process.Thank you again for everything.

Su
Review №13

Julie and Colton were beyond kind and helpful through the entire process of my dads death. They were friendly, patient and helpful. They provided us all information we needed, let us know the process clearly, and were so caring throughout. Even in such a sad time, the laughter was so much appreciated and welcomed. Julie and Colton - THANK YOU on behalf of our entire family. We are so thankful for you!

Iv
Review №14

The Illinois Cremation Centers gave us the absolute best service we could have asked for. We had an unexpected death in the family and had no idea where to begin the process. Julie and Colton, along with every staff member who took phone calls and messages, were extremely accommodating and informed us every process of the way. Our immediate family lives in Illinois and other family lives in Washington State. There were numerous phone calls back and forth between family members of both states to make sure our wishes were met. The same was done with every step of the of paperwork. Each and every phone call was met with respect, sincerity yet urgency. I would HIGHLY recommend the Illinois Cremation Center to anyone who has lost someone.

Lo
Review №15

I am immensely pleased with the services of the Illinois Cremation Centers as well as with the professional and kind people who work there. They made it extremely easy to handle a new and difficult task. Easy to reach by phone, personable, and professional - all my dealings with them (Colton, Julie, Bambi) were informational and pleasant. They were patient answering my questions as this was my initial foray into arranging a loved ones cremation. Also appreciated is their affordability for this important service and the timely way it was handled from start to finish. Thank you! A++

Ho
Review №16

My family used ICC 4 years ago when our father passed and recently had to use them again for our aunt. Losing someone you love is never easy, but the staff here, particularly Julie, Colton & Bambi, treated us with the utmost care, respect, and sympathy.At times, I was too emotional to even get a sentence out, and Julie was incredibly comforting. Colton and Bambi not only answered our questions promptly, they did so with great compassion, never seeming cold, as if it was just a business transaction.

An
Review №17

Thank you guys so much this was my first experience using Illinios Cremation Center 💯💯💯 They treated me very respectful and handling my loved one with love and care like my mother was there own

Ia
Review №18

It was nice to have all the help I got.made the hard time a lot better .

Li
Review №19

I would like to thank Julie, Colton and Bambi, for their professionalism and support, during this difficult time. The Illinois Cremation Center did a wonderful job, and at a reasonable cost.

El
Review №20

Came out to my house was very respectful of our feelings and respectful of our loss..

De
Review №21

I was skeptical at first because Ive never done a cremation online. I must say they are very professional, they answer all of your questions (and I had plenty}. They returned my calls in a timely manner. Julie made the process quick and painless. I would definitely recommend using their services.

Ra
Review №22

We all know how tough it is to lose a loved one, especially when unexpectedly. Even when all legal documents are in place and there are no disagreements among family members, one is inevitably thrown into a difficult situation. Additional wrinkle for me was in the fact that I live several thousand miles away from Chicago and do not know it well at all.I quickly learned that making burial or cremation arraignments is where everything begins, since that leads to the issuance of a Death Certificate (DS). Not much can get done without a DS! But when you are new to the city, where do you even start???I was very fortunate that one of the first places I contacted was Illinois Cremation Centers in Lombard, IL. People who I spoke with explained to me the process, what to expected and what I needed to do. Their communication, both via email and phone, was very clear, professional and timely. Everything was moving along according to the plan until USPS lost the envelope with death certificates. As mentioned above, without a DS in hand, very little can get done from administrative and legal perspective. In addition, the end of my stay in Chicago was approaching and something had to be done fast. This is where choosing the right company often does make a huge difference. One of Illinois Cremation Centers team members Bambi Jackson went above and beyond to make sure I did not leave Chicago without a DS. She arraigned for new copies to be issued and had a currier go to the Cook County office to pick them up. From there, I drove out to Lombard on my last day before flying out.Overall Illinois Cremation Centers team gets A and Bambi Jackson A+ for excellent customer service experience that they provided to me.

Su
Review №23

Colton and Julie were tremendous to my family during this difficult time. There was a lot of struggle in the planning process for us, and this lovely team of angels swooped in and handled it all for us. Thank You for your kindness and support. We greatly appreciated it!

Th
Review №24

Colton J Nix, Counselor is the best. I really appreciate his support. Thanks.

ge
Review №25

Its been necessary for me to utilize the services offered by Illinois Cremation Centers in both 2019 for my cherished only brother and 2020 for my beloved Mother. Its been a particularly difficult time since both instances were both sudden and unanticipated. Both individuals previously indicated a desire for Cremation for their final arrangements and the process was been almost effortless using the Services of Illinois Cremation Center. I highly recommend them for reasons of their contact availability at any hour, their professionalism, helpfulness and efficiency. Its comforting to know that when the unfortunate occurs, you are stressed and your nerves are fried, there is a service ready and available to respectfully handle final arrangements in a timely manner. I seriously dont know what I would have done without the availability of Illinois Cremation Centers.

MA
Review №26

Talk about top notch service especially with their employee- Colton Nix! This was difficult for me to have to use this service due to the unexpected death of my brother but Mr. Colton Nix answered each of my constant calls and questions so fast and amazingly. He also handled my entire situation delicately with patience and understanding. He is so friendly and showed a genuine interest. Also, Julie, helped with the handling of personal effects and was so professional. I am eternally grateful to them both for making such a traumatic situation so much easier! I can imagine the hundreds of customers they must deal with working in a extremely large city and they are pleasant each and every time!

Ze
Review №27

We want to thank Julie for taking such good care of us in the aftermath of our mother’s death. We’re especially grateful for the care and concern she took with our father, who is naturally bereft in response to losing his life-long companion. We are beyond touched that she called my father after he received her ashes to check up on him.Julie is obviously very intuitive. She picked up on how distraught he is.The urn is beautiful. Julie took the time to find an urn in my mother‘s favorite color.Her compassion, as well as her patience with us, is extraordinary. We are so grateful for Julie. She went above and beyond.In addition to Julie, everyone with whom we dealt was empathetic. From the initial call on the day our mom passed away unexpectedly to the day my dad received her remains, we were treated with kindness.With Gratitude....

Br
Review №28

Julie & the Illinois Cremation Centers provided my family with the highest form of customer service. Losing a parent, especially during a pandemic, is one of the most difficult processes. Julie was extremely empathic, supportive and assisted in any capacity needed - even just checking in. She has a great spirit and our family appreciates her assistance in every step.Thank you 🙏🏾

A
Review №29

Julie and Colton are two of the most wonderful people. Unfortunately my father passed away very sudden(not covid related). Out of nowhere Illinois Cremation Centers came up on my moms phone. I called them and couldnt have been more, for lack of a better word, happy. Considering the state I was in calling, they were so helpful and understanding. I just wanted to hug them. They handled everything. I couldnt be more appreciative, and and cant possibly thank them enough.

RA
Review №30

Both Julie and Colton were wonderful to work with they both showed me they really cared and were both sympathetic they both really made me feel at ease and that’s husband was well taken care of, I thank you from the bottomof my heart for making this an easy transition and would recommend your service to anyone who needs itThank you againRaeline Thompson

je
Review №31

I would like to thank Illinois Cremation Centers for taking care of our Loved One in our time of need. They were very understanding and respectful. They are also very reasonable. Coltan and Bambi answered all our questions and concerns. Bambi walked us through the process step by step.I would recommend this fine establishment to anyone who is considering Cremation of their Loved One. They are professional, understanding, courteous, and considerate.Sincerely,Jennifer Jones

Da
Review №32

I had a very good experience with ICC. I first spoke to Colton and he gave me information I needed and spoke with the nursing home of my Aunt. Julie also was very helpful and made the process go smoothly. They did everything necessary in such a loving and caring way.

Ja
Review №33

Julie, Colton and everyone I was in contact with at Illinois Cremation Center did an exceptional job in caring for the handling of my late fathers cremation. My family and I are so grateful for their compassion and fast dignified service during this most difficult time.

Na
Review №34

I would highly recommend Illinois Cremation Centers. Julie and Colton were a pleasure to work with, and their options are extremely affordable. The postmortem process can be difficult but they made every step seamless and stress free, even during COVID. Thank you!

Ke
Review №35

Colton and Julie made a terribly sad event bearable with their compassion and professionalism. The gentlemen that came to our home were so very kind and respectful at such a difficult time. Our family is very pleased with Illinois Cremation Centers.

Li
Review №36

I had a very good experience with Illinois Cremation Centers. I found the 3 staff members I spoke with to be very compassionate and professional. They were responsive to my questions in a timely manner, and helped me to fill out the necessary forms. They were by far the most inexpensive option I could find when my dear friend passed away after a long battle with cancer. She had expressed a desire to minimize the cost of her funeral arrangements, and I don’t believe that we sacrificed any quality of service by going with this more budget friendly option.

Ki
Review №37

It was a very difficult decision for me to have my Mom cremated. But after speaking with Julie and Colton, they made me feel like it was the right choice. So this is what my family did. We got the urn home and couldn’t open it. So I spoke with Julie she made me an appointment and took care of it. Plus they filled my keepsakes as well. Thank you guys for being so kind and professional.

Al
Review №38

Julie and Colton were so helpful and kind during this difficult process. They helped and informed me through every step and made sure I was ok. Thank you Julie and Colton for your kindness and service.

St
Review №39

Illinois Cremation Centers was absolutely wonderful in helping guide me with the cremation of my father. Julie was kind, professional and all around helpful during this difficult time. I would recommend them for taking care of any of my loved ones in the future!

We
Review №40

I can’t say enough wonderful things about the experience we had with Julie during the hardest times of my life. Losing my sister unexpectedly in November couldn’t have been harder. Julie at Illinois Cremation Center— made me feel like she really cared. She listened even when I was upset about details and things she had no control over — but just was a sounding board during my grief. I can’t tell you how much I appreciated everything she did for us. Little did I know that I would be calling her again so soon in June. My Dad and Mother-in-law passed away on the very same day— June 1st. It was a horrible day. There were so many details to be worked out and Julie was patient and kind during all of it. You need someone who makes you feel like isn’t a business — but that they truly care about your family and your deceased family member. Certainly, I hope I don’t have to use their services soon but I am very grateful for the extreme grace shown and respect during this terrible time. The Covid part of all of this makes it even more complicated— and Julie was there every step of the way to guide myself and my family through it all. Thank you for your compassion.

Ga
Review №41

At every step of a difficult journey, the staff at Illinois Cremation Centers was sensitive, caring, and extremely professional. They were available at any time to answer my questions and help me. I recommend them highly.

Ge
Review №42

Julie at Illinois Cremation Centers was very helpful in a time of distress. With the loss of a family member and never planning a cremation for a loved one can be overwhelming. Julie and other staff were kind, patient and took the time to go over the options and the costs to ensure I was informed. They delivered everything promised in the defined timeline as described. Thank you for your help, Julie.

Ka
Review №43

I am sending a big shout out to Julie and Nick at Illinois Cremation Centers for the smooth process in getting my mother cremated. They were very thoughtful and considerate and were absolutely wonderful in answering any questions I needed whether day or night. Thanks again!

Li
Review №44

Very friendly and kind. They made a difficult process easier to deal with. They also worked to make sure we had dads cremains back in time for his funeral, which we greatly appreciated!

Re
Review №45

I would like to express our gratitude to Colton, Bambi and Julie for the excellent customer service provided during one of the most difficult times in our lives. Your tactfulness and consideration in addition to your great guidance and assistance made it easier for us to made our decisions. We will forever treasure your kindness in our hearts and highly recommend your services to others. Muchas Gracias!

Br
Review №46

I had a great experience with Illinois Cremation Centers! During the pandemic I unfortunately loss my sister and the Cremation Center (Judy) was so kind and sensitive. Their services were affordable and I was so appreciative of service level. During this crazy and sad time, They were so kind and made the process seamless!! Thank you!

Kr
Review №47

There service were impeccable in my time of grief. Julie was very understanding she took care of everything .for me I’ve had 3 people cremated thru them.

Jo
Review №48

My father passed away from the stroke, during the pandemic. My family and I were prohibited from visiting him, we weren’t even allowed to identify the body. As painful as that was, I’m so thankful that Illinois Cremation Center was there to support us.They are such professionals through and through.I had the pleasure of working with Julie, she’s such a kind, loving, compassionate and caring person. I’m so grateful and appreciative for all they do!

Da
Review №49

Julie and her staff were extremely helpful and respectful. Everything went smoothly and on time....thank you!

Ca
Review №50

In one week, my family lost two loved ones. I cant begin to describe how devastated we were. As the family member handling arrangements, I knew I wanted to honor my grandparents wishes for cremation, and wanted to make sure their bodies were being taken care of after their deaths. I found Illinois Cremation Centers online, and from the get-go, working with them was a very simple process. I spoke with Julie and Colton multiple times, and was always treated with utmost respect and kindness. Losing a loved one, let alone two, is overwhelming. I felt supported and at ease knowing good people were handling this part of the process. This was my first time handling these type of arrangements, and Colton and Julie broke it down for me and answered any questions I had, small or big. For anyone looking for services that are affordable and come with individuals who are pleasant to work with, I recommend Illinois Cremation.

Si
Review №51

I was at my wits end and didnt know what to do, or how to find a reasonable cremation center. I got several estimates up to to $2,600. Price was a huge concern. When I called Illinois Cremation Centers, they took over completely, from start to finish. They told me what I needed to do, and what they were going to do, and what to expect.They were so compassionate when they spoke to me. I did not get one person who wasnt kind, sympathetic and caring. If someone is interested finding out more about this service, I would highly recommend this company!

Co
Review №52

Colton and Julie were so compassionate and sympathetic to my needs. Very professional and comforting .

to
Review №53

Over the course of business, I spoke to Julie, Bambi and Colten. All were outstanding in their empathy, understanding, and communication. Made a difficult time easy to navigate. I highly recommend them!

Ly
Review №54

Wow! From start to finish the Illinois Cremation Center made this process seamless, from my many questions, filling out the paperwork, the low costs and excellent customer service. My family and I were taken care of, I highly suggest them for all your cremation needs.

Ba
Review №55

I was truly happy with the Illinois Cremation Center cause they are the best in my book they took a lot off my mind an they handle my uncle with care an the staff was just comforting in the time when I needed it most🙏🏽👀to me this is a place that care about you an your love one - we need more loving careing people like this ❤️👀 much love Barbara flowers

wa
Review №56

Colton and Julie were extremely accommodating during this difficult time for my family and I. Very polite and prompt.

Sh
Review №57

They are very professional and caring during a heartbreaking time. I really appreciated Julie‘s professionalism as well. I highly recommend them!!!

Ro
Review №58

Our Dad passed away a couple weeks ago. Julie and Kolten were very kind and compassionate. There were a few times I needed reminders of next steps and they were always accommodating. The team performing the removal of Dads body from our home was also professional, patient, and caring.

Ca
Review №59

I have nothing bad to say about Illinois Cremation Centers, Everyone was professional and compassionate, And Julie, the manager went above and beyond to make sure I received Documents as quickly as possible. In a time of distress, knowing I was in good hands was very comforting.

No
Review №60

Very friendly staff. Excellent safety protocols during Covid.

Si
Review №61

Julie and Colton were very kind and sympathetic when i reached out to them to help with the process of having my mother cremated.And just wanted to thank them again. wonderful job.

An
Review №62

Illinois Cremation Centers, in particular Julie and Colton, are courteous, prompt and understanding during a time of need. When mistakes are made filling out documents they will go above and beyond what is needed to help their customers make corrections and move on past their confusing, trying and difficult situation. If the need presents itself again, I would not hesitate to make use of the services offered.Thank you Julie & Colton!

do
Review №63

Compassion and sympathy. Illinois Cremation Center has the gentle touch that makes this process possible.Colton and Julie helped me thru this with the only thing that could, LOVE.Thank You for your all your help.Don Deckman

Je
Review №64

My father died of COVID-19 in April and after calling a few cremation centers, we decided on Illinois Cremation Center as soon they answered the phone. Their customer service is TOP NOTCH. Julie, Colton an Bambi took the time to explain the process with care and attention to my grief. If I needed to call and check the status of my dads cremains or share updates of the impending military service, they were always willing to answer my questions. A few days before the service, Julie called me to make sure that everything was all set and asked if I had any other questions. Julie explained the final steps in the internment process and I appreciated her calling. (transfering the cremains). My entire family felt that the staff at Illinois Cremation Centers will take care of our needs with care and attention to detail. Thank you Julie, Bambi and Colton. May God bless each of you as you lovingly care for families in the Chicago area.

De
Review №65

Staff was very kind and patient,answered all my questions,would definitly recommend.

Jo
Review №66

Amazing place! The staff are very compassionate. I called in advance of needing their service, I spoke with Julie and she assured me they would take care of everything and then she explained the process on how their service works. One week later I had to make the call and she lived up to her word and took care of everything. Thank you for making this difficult time easier to deal with.

Bo
Review №67

Professional, caring funeral cremations at an affordable price. Thanks.

PP
Review №68

I had both my mom and dad cremated here, the process went very smoothly. All my questions were compassionately answered, theyre attentive and available. It was a good option for our family, when we first used their service we never imagined we would be calling on them again a short six weeks later, but we didnt hesitate, and again no issues. Sadly, I have referred a friend to use their services, I know they will be in good hands. This is a service you never want to have to use, but its good to know of a reliable place when you are in need. Thank you.

Pa
Review №69

I was beside myself. I had to take on the remains of an ex spouse and had no idea what to do. Julie took control and walked me through everything. Very compassionate and warm people. Helped me with all my concerns.

sa
Review №70

This is Kimberly Muchinyi thank you JULIA for you kind words and spirit working with you was a blessing. You help me out with everything that i needed to get done thank you again

In
Review №71

My father passed in December of 2016. Bambi has been very nice and understanding. I have been blowing off getting his cremains because I couldnt bare to see him reduced to nothing but ashes. After viewing his body in his apartment and not really knowing when he passed; I had to much guilt and pain. So, not picking up his cremains meant I could just forget about it instead of looking at him on a daily basis being reminded of how I could have done more to care for my father, I failed him and I will never forgive myself. Bambi has made numerous attempts for me to come and pick the cremains up. She did not make harassing phone calls. Her attempts were very timely and approbation for someone grieving. Bambi was very empathic and showed sympathy. She was never rude to me by phone. However, I will be going to pick up my father cremains in person soon and will do another review.

Lo
Review №72

Very helpful staff who helped me through a difficult time. I would highly recommend.

Be
Review №73

Thank you so much for all your help! Is being a very difficult time, we were not prepared and nothing was taking care of for my Grandfathers cremation and they helped me above and beyond, we made the arrangement for them to pick up my Grandpas body last minute and they did everything to help us! We didnt have the paperwork they need it and they took the time to wait for all of it and answer so many phone calls we made to them!! They were so incredibly kind and patient! I will forever be grateful for your help!!

Te
Review №74

Julie is amazing she has been working with my family thew this very sad time extremely professional help us with granting all of my grandmothers that wishes we are truly grateful that we chose this company!!!!! Thank you from THE JACKSON FAMILY

Da
Review №75

Just started to work with Julie and her direction, help and guidance has been wonderful.

La
Review №76

Excellent, professional service. Bambi was particularly helpful and understanding.

Do
Review №77

I was in a bad spot my mom passed this year in September... They were considerate of my financial situation and keep in touch with me the whole process Thank you guys so much

Ni
Review №78

Very professional and helpful throughout the entire process. Thank you

Ja
Review №79

Excellent. They are very helpful and kind.

Ca
Review №80

My father is there now awaiting cremation and this place wants me to pay $90.00 for some of his hair.

Ro
Review №81

Excellent, professional

Jo
Review №82

The staff at Illinois Cremation Centers were very thorough and helpful in guiding me through the process. The cost was fair and the staff was very empathetic. They called to check up on me a month after the cremation.

Information
9 Photos
82 Comments
4.8 Rating
  • Address:1000 S Rohlwing Rd #4, Lombard, IL 60148, United States
  • Site:https://illinoiscremationcenters.com/index.php
  • Phone:+1 877-368-7005
Categories
  • Cremation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Identifies as women-led:Yes
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