Scott answered the phone on Sunday afternoon. Appointment was made for Monday. They actually came in earlier than scheduled. They fixed my leak and were gone in about 30 minutes. The technician was also training an apprentice, which I think is great. I highly recommend them.
Existing water heater was 13 years old and my wife noticed it started leaking last night. Called SLS as recommenced by my neighbor and Scott answered the phone immediately. As my other neighbors were had experienced the same problem with their water heaters in the last 3 years, I found out that I needed it to be replaced.He quoted me a price over the phone for a new water heater and labor and I trusted it to be fair as he was recommended by a good neighbor that uses their services for his other properties that he manages.Scott was able to send a team out in about 1 hour and Tony and Jake were very courteous, efficient, kind and professional. It took them a little while with a few unforeseen challenges but they worked with me and Scott took care of any unnecessary charges that could have easily incurred.It was a smaller tank than what I had but I was assured that it would be more than sufficient to take care of my household for at least the next several years.I will definitely be using SLS Plumbing for future services that I will need.
I called Scott because my water heater blew out this morning and was pouring water out everywhere. He answered right away and was able to have his guys out (Tony and Tony) quickly. They were clean, prompt, and professional. Had the new water heater up and running in 2 hours. Great experience with these guys and would recommend to anybody!!!
Joe, Tony and Scott are GREAT to work with. We have had Water heater installed and toilet repair. true professionals and quick to respond! Will recommend them to anyone in need of service!
So, I had sewage backing up into my floor drain in the laundry room, my bathtub and toilet on the first floor. they were able to come out the same day and worked efficiently. the gents were nice and Joe was sure to keep updated on the progress; I appreciate this because I dont know much about plumbing. they were quick and thorough and dare I say, left my bathroom cleaner than they came. Great service and I am a happy customer!
Excellent service at a great price. Diagnosed the issue with my toilet and fixed it. I thought I needed a cast iron flange replacement due to spinning flange bolts but instead of doing that, they told me it was just the wax ring and a missing nut on the flange bolts. Saved me $100. Would use them again with any plumbing, heat, cooling, or electrical issue.
I had a leaking water shut off valve to my toilet and Scott and his crew did a grate job fixing it . They have grate customer service and grate valve ! Thank you guys !!
Had a problem with water not draining and coming up through my basement floor drain. Contacted SLS and received a very quick response. They were able to diagnose the issue over the phone and had someone to my house the next day to address the clog. Very happy with SLS and I would highly recommend them to anyone!
I couldnt be happier that I chose to call SLS Plumbing, Heating & Cooling. On one of the hottest days this year so far our air conditioner decided to go on the blink. They came out the very next morning at 8am! The service men were very friendly, professional and they diagnosed the problem and had our system back up and running in less than 1 hour. We are very pleased and will certainly be using this company for our future needs. I highly recommend SLS Plumbing, Heating Cooling!
The team did a very good job installing (2) toilets. Would recommend them, and will use them for any future work.
Love this company. Quality, friendly service.Service guys that actually clean up after them selves!! You never even know they were there, except now your heating and air is working properly.They answer the phone or return your phone calls immediately.Get your electronic invoice quickly after service is complete.There is nothing better than the personal touch that you get from SLS Plumbing.Ive used them several times now; A/C maintenance, Hot water heater replaced, plumbing clog.Cant speak highly enough.
Cant say enough on how great their service is. Came home on New Years Eve at 1 in the afternoon to a major back up in my house. Called spoke to Scott and he had 2 guys out on the holiday by 330 to have my issue fixed. Never charged me an emergency call charge. The guys were here 2 hours out in the cold cleaning out my issue. Gave me a great price !!! If you have plumbing issues this is the place to call... Thank you again for all of your great and professional service. Happy New Year to you and your great staff.
SLS came by for quick maintenance. Affordable, fast scheduling, and friendly service! We will hire them for any future heating and cooling services. Thanks!
SLS Plumbing is always prompt, professional, knowledgeable and friendly. I love that our repair professional explains repairs so that I understand. Superior service in every way!
Had a gas leak in kitchen from oven. Called SLS and they arrived within the hour. Great service!
I have nothing but positive words to speak of Scott and the PROFESSIONAL plumbers of SLS! Short story long... I spoke with Scott over the phone and gave him the run-down of my problem, my home lay out and what I thought could be some potential problems for my plumbing issue. He was more than obliged to give me his opinions, including where to start if I were to attempt to solve it myself. I attempted and failed. Called him back the next morning, not in emergency mode, and told him I needed help. He was pretty busy and I have a strange schedule myself; could be a couple days. I could tell on the phone that kind of bothered him and he wanted to solve the problem sooner. He ended up having a crew make an end of day stop for me THE SAME DAY! Im terrible with names but I believe it was Tony and Joe that came over. They were the epitome of professionals - knowledgeable, fast and hardworking. This was the end of their day. Im sure they were hoping it was a fast, easy fix (as was I). It wasnt. It was dirty, nasty and time consuming. Im a blue collar worker myself and I can say I would have been pretty upset with what happened. Ill leave it at that. Joe and Tony werent, or at least didnt let on that they were deterred. Absolute professionals! After all that, at the end of their day, when most folks are racing out the door to get home and start their evening routines they also cleaned up MUCH more than I expected them to - and again, quickly! These guys are not trying to milk the clock by any means! After all was said and done, yes, it did cost me more than I was hoping - but not much more! And these are well trained (cant say professional enough), highly skilled individuals that absolutely deserve every penny (and more) that theyre making! After reading all the reviews, seeing one nasty one, and seeing one well thought out response (usually business owners dont take the time to go into that much detail about negative responses), I thought SLS deserves a detailed review - and IMO, if you want what I believe is the best of the best, people who know what theyre doing, people who know codes, people who work hard with a great attitude at the end of the day - call SLS. Thanks, guys!
I called because I needed a new water heater and valve since mine broke. It was nice to get some one actually answer the phone instead of a machine and this was on a Sunday. Tony and Joe were able to come out first thing in the morning and get everything installed. I liked how the valve was done and existing pipe modified to not touch the flue like it was before. The new water heater works great and lasts longer on hot then my old 25 yr old unit. Definitely will use again.
Scott and his crew were very nice to work with. They showed up on time, worked very hard and left the area clean. Highly recommend and would definitely use again.
If I could give 10 stars I would. For 6 years we have not had hot water pressure in our upstairs bathroom and we finally said enough is enough, lets get it fixed. After 2 other plumbers couldnt figure it out, I reached out to Scott at SLS and explained my situation. He was thorough in the breakdown of pricing and approach for the job. His plumber, Tony, who has been with him for 18 years (Scott is a great guy so I can see why), showed up at 8am on the dot, which was the time I was told. When Tony realized there would be the potential of cutting open a wall, rather than wing it he contacted Scott and got his opinion. Scott came by and diagnosed the issue. He pinpointed exactly what kitchen cabinet had to come down (once we realized the issue was further down in the line) and low and behold found the copper pipe that was completely clogged. Took about 3 hours and we have hot water in our upstairs sink again. Fair price, great communication and what I really appreciated, Tony works C L E A N (wiped my countertops down as if it was his own). Thanks guys this was a great experience!!
I was very please with the service I received from Tony the plumber. I was looking for a company that did both plumbing repairs as well as HVAC, as I have a humidifier as part of the furnace. I choose SLS based on some of the positive customer comments I read. Some of the plumbers I used previously seemed to charge more than the service provided. When I called for the appointment they gave me the price and estimated cost. Tony arrived at the time scheduled, did the plumbing repairs and also checked and installed some of the replacement parts for the humidifier that I had purchased. He was very professional, didnt waste time, and completed the repairs to my satisfaction. I would definitely recommend them to anyone and will be utilizing them in the future if necessary.
It was a pleasure working with them and will recommend them to everyone I know. I called at 8 in the morning and had a new water heater installed by 1. Highly recommend. Thank you Scott and your team.
SLS is a great choice for a local plumber - Scott is the owner and he is a great guy with a great attitude. I know he was honest with me which is something hard to find these days. I recommend SLS for any residential plumbing problem you might have.
I have used S.L.S Plumbing for home and busines since they opened their doors and this review is long overdue. From price to professionalism to prompt service, it would be next to impossible to find anyone who can compare! Every job they have done for me has been completed in the time they state and at very reasonable prices, and other then the stellar work, you wouldnt even know they had been there! I would, and have dozens of times, recommend them to anyone in need of an outstanding and fair company that delivers on their promises. Thanks Scott and company!
We have had SLS plumbing do several jobs for us recently. Their work is top notch, the employees are friendly and professional and they provide you with all the information you need to know that will help you in deciding the best option for your situation. I have referred them to neighbors who have also been very pleased. This is the company to call for all your plumbing needs.
We have been using SLS Plumbing for several years and have been very pleased with not just the service they provide, but the quality and friendly way they conduct business. We feel they are honest and know the plumbing business well. They answer all our questions, and there prices are very fair. We have dealt with others in the past that dont even come close to the service and quality of work they provide. We recommend them highly.
We had an issue where a previous plumber had incorrectly connected our sump pump to the sewer system. Scott came by, took a look, made recommendations, which included adding a drain to our external basement stairwell, plumbing the sump correctly, and putting a trap on our sewer line.They did an excellent job, and finally we feel like our basement is safe. I wish wed found SLS plumbing when we originally had the work done on the sump, but Im glad we found them to fix the problem. Will 100% be using them for any plumbing work moving forward.
I’ve used SLS plumbing for 6 years. They are always able to schedule appointments quickly, arrive on-time, are knowledgeable, professional, and solve the problem. Plumbing is something that gives homeowners huge headaches and Scott Ellis and his team have been a consistent relief of those feelings. Thank you SLS!
The plumbers arrived right on time. They were careful to be clean and neat. They also took time to answer any questions I had regarding repairs that had to be made. They were polite and courteous. I was confident that they knew what they were doing.
Great Job! called at 7:30 and 2 nice guys came at 9 faucet in bathtub had a steady stream of water all night. They fixed it and were gone by 10. I have had sls out in the past and they have always been good a little pricey but a dirty job and they deserve to get paid well for it!!! Highly recommend them....gls
I needed an old, leaking water softener removed. SLS did a nice job of removing the tank and straightening the new water pipes. They were quick, friendly, efficient and affordable :)
They were on time and very professional. Explained what they were doing and answered all my questions.
We were having issues with our washing machine, and it had flooded the bathroom on the opposite wall. I called SLS and was able to schedule an appointment right away. The guys arrived wearing masks and foot coverings. They finished the job and the bill was very reasonable. Scott and his crew are the best. I am a repeat customer, and I will continue to only use SLS for my plumbing needs!
Scott showed up within one hour of my emergency hot water call. He was polite, knowledgeable, and honest. I will call him for any future issues, and would highly recommend him!
Very professional and responsive service. Quick diagnosis of problem and fixed with reasonable price and time.
Scott at SLS Plumbing was very responsive to my needs. I have used this company for several projects and highly recommend them.
I called SLS plumbing for some repairs at my place of business. A gentleman named Scott showed up and took care of my toilet leak within 20 minutes of my phone call. It was a messy job and Scott cleaned up after his work. I definitely will be using SLS plumbing again.
Answered the phone on a Sunday, fit me into Monday morning schedule. The guys sent out were great!!! Explained everything, professional I would recommend to anyone.
Very professional crew of men arrived when they said they would, fixed the problem and cleaned up after themselves. I would highly recommend them
I found his phone number on the internet they were so professional and helpful. They came out after my daughter got off work we were out of town on vacation at the time when the water heater went out. They came exactly when they said and fixed it in a half hour. Called me to let me know what the problem was and that it was all fixed! Great company I would call them again in a heartbeat! June Muncy -Lombard
Scott Ellis has been very professional in his dealings with my company - I would recommend his services to anyone.
Quick service, had all parts and very reasonably priced. Definitely would use again.
Thorough, great job. Thank you!
Nice guys, great service, very knowledgable!
Prompt response to our call.
Use them every year for RPG inspection. Fast and Friendly service.
Fast and reliable, guys were professional and did a great job.
Awful experience. Spoke withe the owner the day before and nothing was mentioned about a 65 service fee just to ahow up and then 30 per 15 minutes on top of that just to tell me what needs to be fixed. I am told that they cannot get my tub overflow cover off (small leak in basement because overflow gasket behind tub overflow plate needs to be replaced). They said they tried to remove it and said it just isnt possible, which sounded strange, and then said they would need to remove and replace all of the pipes below in my basement to fix the problem since the plate couldnt be removed. And, they would also need to move my hot water heater to do it because the pipes were above it. They would have to have their boss get back to me with total cost but it would be at least 1k. When I called to ask the owner why a service fee was never mentioned and that I felt it was dishonest not to mention it he became very nasty. I had another plumber come out that night, who removed the overflow plate in less than 2 minutes and fix the problem for $95. They saved me $900!
Thanks a lot for your work!
Scott and his team were very professional and on time. Would definitely recommend them to anyone needing professional plumbing service.
Great service, efficient and friendly
On time, friendly and professional.