Zerorez Cache Valley was able to schedule my cleaning quickly on 3 days notice. They followed through as they said they would. They called 15 minutes out and arrived in the window they said they would. The technician was polite and respectful, answered my questions, and did a thorough job. I was happy with the service and the experience.
I cannot say enough good things about these people and this company. EVERYTHING about them is totally professional and of the highest quality. From the ease of setting up everything online to the communications throughout the entire job this company is top notch. I HIGHLEY recommend them for Duct Cleaning and Carpet Cleaning. On time, fast, thorough, professional, very reasonable and very, very pleasant to work with. I will use them again without any hesitation. If you are looking for this type of service look no further. You will not be disappointed!
I was so impressed by how quick I could get an appointment and what a good job they did. I had a dinning chair that my son always wiped his hands on and it cleaned it spotless! They also got my basement carpet and dog pee smell clean! Their prices were great and the service guy was awesome. Thanks Zerorez!!
Great experience! Was able to schedule not too far out, and the tech was on-time, friendly, and clearly explained post-service details. Service was affordable and my carpets are CLEAN! Tech even lowered the quoted price because he saw that one of our stairs was pretty small. There was a minor issue with the hardwood flooring, and the tech made it right. Would recommend!
They were very attentive and professional. We had last minute changes and they were very adaptable. I would highly recommend this company to anyone!
John did a very good job on my carpet. Had some stains that he worked on to get them out. Looks so much better. No harsh chemicals used which is really why I will always choose Zerorez before any other carpet cleaning company. Thank you, John!
ZeroRez always does an amazing job cleaning my carpets!! Been using them for 15 years!!
Absolutely reccomend. They were so easy to work with from scheduling services to the crew that came and cleaned. They also quoted my prices accurately. I will definitely use them again.
I LOVE Zerorez! I have my carpets cleaned several times a year and they are my go-to company, always. The Zerorez representatives speak, act, and dress professional at all times and definitely make the experience positive. Thank you, Zerorez!
Great experience from scheduling online to the quick cleaning. Josh and Lance were friendly, speedy and answered all my questions. Prices were fair too.
Great job! It is amazing to see my carpet in its original color and state. Technician Mike was very frank about what I should and shouldnt expect, and did a great job in delivering. Definitely will be using zerorez in the future. Thanks!
The technician called before heading to my home, giving me time to make sure I was home, too, and showed up early within the appointment window. He did a thorough job, ensuring my carpets would dry quickly, then asked me if I had any questions or concerns, or if there was anything I needed him to go over again.
We bought a home that desperately needed carpets cleaned before we moved in. Our moving dates changed last minute, but Zerorez was so understanding and flexible in fitting us in to their schedule to ensure everything was ready for move day. The carpets look so much better, and the house smells nice and fresh!
We have used them before and will use them again. Our carpet looks and smells so clean and it stays clean longer than other cleaners. Also they are great to work with!!
After calling a handful of companies, Zerorez was the only one who was affordable and able to come in a short notice. Zerorez had great communication. They stayed in contact before and during my appointment. I felt informed as our cleaner, John, walked me through the process and explained what cleaners would be used. Overall, I am very happy with the overall results.
I felt the associate completed the cleaning in a positive manner. I am very pleased with the outcome. My carpet looks new.
AMAZING service!!! AWESOME guys!!! Moved our parents and getting ready to list. So grateful for the quick service and awesome job!! I will use them again.
They did a great job cleaning my carpets. They kept me informed through the day as to when they would be coming which was helpful. Great company and I would use them again.
Great job on my carpets! High traffic areas look good and they dry really fast!
Awesome Job. Tech was very friendly and knowledgeable. Answered all my questions. Highly Recommend.
Did a great job cleaning our carpets and rental property. They were very fast and our carpets look great again.
I used Zerorez to clean my home air duct system. They did a great job. They were easy to communicate with, sent regular messages to me via email and text, were on time, quick with the job, and now I have clean ducts. Hopefully I won’t need to have this done again for awhile but will use them again. Highly recommend.
I wish I would have taken a before and after picture so you could have seen the difference. Very professional and on time. Zerorez we’ll be seeing you again.
I was able to schedule an appointment for the next day. Their team was quick to respond when I left a message and very friendly. The job was done well and very thoroughly. I would call them again.
Friendly and prompt. Carpets and area rugs look fantastic. And they dried quickly, too!
He was very quick, proficient, and professional. Would hire again and recommend to others.
I always appreciate how honest your employees are. They are quick and always very polite and efficient. Thanks so much!
ZEROREZ was excellent to work with! They showed up on time and we’re very friendly!! I asked if they could do a couple extra things (stairs and bathroom) while they were here and they accommodated and were really good about doing it while they were already here!! I will definitely be using this business again.
Zerorez came and cleaned the air vents in my townhome. I recently moved in and could not get ahead of the dust. Vacuumed the whole house every day for two months straight and didn’t make any difference. It’s been two weeks since they cleaned the duct work out and it’s made an incredible difference. Well worth it. They were in and out in a couple hours and very respectful and professional. Would recommend them to anyone!
I have a puppy.. that says it all.My carpets look amazing and I’ll just wait until they’re dry to see if I can smell anything in a couple of spots.I was impressed when I called for an appointment and equally impressed with the service.I will definitely be calling them next time.
Excellent service! Tech was very knowledgeable. Will be using again.
They cleaned my hardwood, tile and carpets. It looks great, the service was fast and friend. I would recommend and use them again!
They did a very thorough cleaning job. Will definitely use Zerorez again! I give them 5 stars!
Very satisfied with the work that Steve did on the carpet. He was very patient, soft spoken, positive, respectful and very thorough with the work performance. Loved the end results and would definitely recommend these services an more to others.
Very professional, did a great job! Would definitely recommend for your carpet cleaning needs.
Very professional, affordable, and did a great job! Highly recommend!
Edit. Jon came back out the day after and redid the couches and they look great now! They were all over fixing this issue for us and we are very happy with how it turned out. Great company to work with. Thank you...Old review: The guy that helped us today (I dont remember his name) was very professional, nice and easy to work with. He was here for a little under 2 hours. Unfortunately the couches still look dirty. Not everywhere but there are spots that dont look like they were cleaned at all. He mentioned that there is only so much you can do with cotton and that they dont really come clean. This was after he was already done and I asked him about a few places that looked dirty. I asked him to clean one spot again. He did and it is now dry and it still looks dirty. I dont know if thats a zerorez thing or just cotton in general. It would have been nice to know that beforehand. I was expecting to have my couches look like new. He said they would look better once they dried but they are dry to the touch and dont look better.
Loved the service! I can’t remember the name of the employee but he was professional and did a great job. We will use them again. Thanks!
They where very professional and friendly! Will definitely use them again next time!
Courteous and prompt service! Emily got the appointment scheduled within a week, informed me of every step in the process. The technicians showed up on time, were very thorough in there work, took great care to protect my house while working, got rid of the stains, and the price was great! I recommend this company to anyone. The carpet felt nice to walk on! It was not crusty feeling after it dried! It was Zerorez!
Zerorez of Cache Valley is great. Their employees are so friendly and conscientious. Well worth the price.
Zerorez was on time for our appointment and efficient while here cleaning our carpets. We have 2 small children and 2 dogs constantly in and out of the house so we make our fair share of messes. Zerorez made our carpets look and smell fresh and clean. Highly recommendable!
I had Zerorez come in and stretch and clean my carpet. They were super quick and efficient. Very friendly and did a great job!
The young man was very sweet and listened to my concerns and took care of them in a professional manner ! Very happy with Zero Res and will use them again !!
Excellent job on my carpets!! Friendly service. Highly recommended!
They clean twice as good and its half as wet. Love, love them. I will never go anywhere else again!
We had a great experience with Zerorez! Taylor and his coworker were very friendly, very professional, and went above and beyond to help us out! They were a few minutes early, very efficient, and our ancient carpets look much better than they did before! Very impressed with the service and will definitely use them again in the future! Thank you Zerorez!
I was very impressed with their representative. He did a wonderful job, and quick, too!
Zerorez was fast! They accommodated my busy schedule and my carpets look brand new!!! They were terrible, and the stains came right out. 100% recommend! Way cheap.
Zerorez Cache Valley has a great process that keeps your carpets cleaner longer. I have dealt with many carpet cleaners over the years and they are at the top of the list. Their very professional, friendly and they did a fantastic job. I highly recommend Zerorez Cache Valley! their the best!
I love Zerorez! They always do a great job. The carpets look and smell great and always dry soft.
These guys are fab!! Showed up on time, explained options/barriers, and set straight to work. They made my kitchen, hall, and bathroom tile and grout look brand new after a messy addition to my home. They cleaned my severely dusty couch, double chair and ottoman upholstery so clean and fresh. I’m going to start doing my tile once per year. Thanks guys!!!
They were easy to work with. Gave a courtesy heads up call saying that they were almost to the house. Very professional and genuinely nice all around. Carpets look great. Would definitely use Zerorez again.
Great to work with my schedule. Very friendly staff. Very satisfied with the cleaning. I will use them again and recommend them.
The whole experience was wonderful. Emily was very helpful when I called and worked hard to fit me into the schedule. The technicians were super professional and knowledgeable. They were also very knowledgeable.
Scheduling and estimate were straightforward over the phone. Text reminders came for the appointment and the technician called a few minutes before arrival, right on time. The technician was courteous and completed the carpet cleaning ahead of schedule and even took time to clean a few more area rugs. They all look much cleaner. Drying time is expected to take a few hours. Based on this first experience with ZeroRez, I would recommend their service.
We love zerorez! They have always done a fantastic job for us. Owning a pet can be very hard on your carpet but they always do their best to help with the pesky pet stains! Theyre very knowledgeable and are always very kind and polite and professional. They go above and beyond. We highly recommend them.
They were average that’s why I gave them a 3. They were nice and quick to schedule. However, they left some throw up on the cushion zippers and there were a few spots that still smelled like vomit. They left a few stains. One was a small, about 2-3 inch, puddle of laundry detergent my son spilled in his room. The tech said it wouldn’t come out. After he left I worked on it with a lot of hot water and it came out. The red stain he said wouldn’t come out, I tried a carpet stain remover and it came out. I would expect from professionals, they would get out all or close to all stains, especially ones I can get out on my own. The general cleaning was good though. They lifted the dirt off heavy traffic areas except one spot still looks dingy. Not the worst but not the best service.
Im so impressed! The carpet looks amazing. And my technician was awesome. Personable, comical and above all knowledgeable. Exceeded my expectations!
Our baby boy spilled a quart of oil-based paint on our carpet a week before we were to sell our house. Zerorez was able to come in a couple days and with a spare piece of carpet we had, replaced the painted carpet in under an hour. Reasonably priced and great service!
The team that came to clean the carpets did a wonderful job they were very efficient and the carpets look so nice and clean and smell better.
The man that cleaned my carpet was greatHe joked the whole time, was careful and quickNice guy.
Steven was very professional and super nice glad they have a good guy like him working with them. He did a amazing job and recommend him to anyone
They were prompt and friendly and di a great job!
Zerorez and Will were fabulous to work with. Will was courteous and worked hard and fast. He made our basement carpets look like new. I’d advise everyone to utilize Zerorez for all their cleaning needs. Thanks!
Cleaned my couches and tile. Did a great job.
I’m so impressed with Zerorez!!! They cleaned my carpets, tile, and air ducts all in one day and my house has never felt cleaner!!! The pricing was more than fair, and the employees were so much fun to talk to!!! Excellent customer service id give them 10 out of 10 stars if it were possible!!!!
He worked very hard to get things as clean as possible. Even the two large sofas were cleaned thoroughly everything looks great.
Zerorez was responsive, quick for appointment scheduling, and fair priced. The technician that visited our home was polite, detailed, and answered all concerns/ questions I had. They really understand that it is someones home that theyre entering and respect that. Well definitely be using them again.
Im SO pleased with my experience with Zerorez. Taylor (pizza tattoo guy) is fantastic!!! Hell be my go to guy in the future. He did a thorough cleaning on my living room furniture and it feels new again. Just beautiful!!! Also, I felt very comfortable having Taylor in my home. He is respectful, kind and easy to converse with and he is a hard worker. Thanks Taylor!!!!I would also like to mention how wonderful and helpful Mylee was on the phone while setting up my appointment. She too was easy to talk with, personable and kind. Very lovely crew!!! Thanks Mylee!!!!
Good service. Fast and friendly.
Very nice, very professional, and did an excellent job. My carpets look great.
Friendly technician. Responsive and proactive receptionist. My carpets look great after being cleaned by ZeroRez.
Our carpets were cleaned well and in an efficient amount of time. I recommend Zerorez.
Nice job very professional great attitude thanks for your help
On time, polite, carpet looks great, took extra steps in problem areas and provided shoe covers for the contractor coming in today. Would definitely use again.
They were willing to work with my schedule and get me in as soon as possible! They were very professional and quick when they came to clean! It looks and smells great!
Made a carpet that I thought needed to be replaced look almost new in just a couple hours for a reasonably price.
Fast and professionally done. Very happy with the results.
He was very efficient and did a thorough job!
The gentleman who did our carpets and upholstery did a great job. I would recommend them for all my cleaning
We had Zerorez clean our carpets and our tile. Also seal the tile. Very professional. On time. Explained everything he was doing. Would definitely use their service again.
Super nice, well trained .. great service will use these guys again :)
Taylor did a great job. He made sure we knew how much we were going to pay before we got started so there were no surprise charges at the end. We also have 3 rooms with really light colored carpet. One of these rooms was occupied by a teen boy for 4 years. Yiu know how those rooms are never clean, laundry everywhere so much so you cant see the floor! Well our son moved out, so it was time to clean the carpet. Taylor got food, soda, and even teen boy smell out of that room. I would 100% recommend this company to anyone who needs carpets cleaned.
They did a great job. The rugs look new again.
If I could give our experience 6 stars I would! The process of booking the appointment was easy, and on the day of the technician called to let us know the exact time he would be arriving. When he got to our home he thoroughly walked through each room detailing the best action plan. The service itself was quick and effective. Our carpets look better than the day we moved in!
They are very friendly and prompt explaining all options to use very satisfied
Zerorez came and cleaned all our carpets! They look amazing and the technician was so friendly and professional!
Thank you my carpets still look new after 22 years Thanks for your great service over the years.
Our carpets haven’t been this clean since they were new. The process brought back the vibrance of a multi-colored throw rug. Our tech was helpful and answered all questions. Price was fair. And even with water extraction we were able to walk on carpet by the end of the day.
This company is great. I scheduled the appointment through the web. Mylee reached out through text to get more info. Taylor was here when he said he would be. He did a great job on some tough stains.I am very happy with their work and I’ll be using them again!
They did an amazing job! Courteous and friendly technician!! We will definitely be a repeat customer!
The technician came on time and was very friendly and knowledgeable. Everything looks so much cleaner and like new. We will definitely be recommending zerorez and using them again!
The technician was very friendly and efficient. He sprayed spots needing extra cleaning and worked quickly and hard to get old carpets looking great. I love Zerorez and I really liked Taylor and the job he did.
The technician called the morning of my appointment and let me know he was ahead of schedule, which worked out great for me. He did an inspection of the areas I needed cleaned and told me his plan for carrying out the work.I had a tile room, a large area rug over hardwood floor, and carpeted bedrooms, living room, hallway and stairs that needed to be cleaned. He was careful with the hardwood floors and did a great job with my area rug.The tile is in my mud room, which is the perfect name for what that room looked like. The grout was terribly dirty but Zerorez did a great job getting it clean so we can reseal the grout. I love how fresh my home smells and looks after having it cleaned by Zerorez!
I LOVE Zerorez! They system they use leaves no buildup, no residue. They are prompt and courteous. They come on time. The techs have always been very respectful and thorough. We had Will as our tech today and we hope he comes back on our next cleaning! If I have questions the techs and receptionist promptly address them. I would highly recommend getting your carpets cleaned with Zerorez!
Great service and the technician was very prompt and friendly. He wore a mask and was conscious of social distancing which we appreciated. And we were very happy with the way the carpets turned out.
Reasonably priced and did amazing job. Technician was on time and concerned about doing a good job. Very friendly.
They were friendly and professional in all of their communication with us. They were very quick in responding to our inquiry, unlike other local companies that we tried to contact. The end result was great! We feel a lot better knowing our air vents/ducts are clean! The most important thing for us was getting our extremely long dryer vent properly cleaned! We have no reservations in recommending Zerorez of Cache Valley to anyone thinking about having their air ducts and dryer vent cleaned!
Quick and friendly with the desired results