On 26th of July on our way to LA on Vacation when we got slammed by a disgruntle driver at about 73 Mph from a stand still. We were in Fresno. It was hot 104 plus super hot. We had 2 children under 13. What Davin Did for us that day, we are speechless. The extent he went to reached out to help us, we are forever grateful for having you as our insurance agent. Davin had us safely out of there under an hour. With CHP and first response attending to the 2 boys. Carmen and I are sincerely grateful for the caring hand you lend us at our time of need. Thank you!!
Its always a great experience when I go see David Lozano always helps me with Everything I need
If you need flood insurance and you want to save money and time, you MUST call Davin!!We had 30 days to find Flood insurance. After requesting many many quotes, we were frustrated and angry. We got a call from Lupe with Farmers insurance. She was calm, kind, and empathetic. What a relief! Unfortunately we got disconnected. She called back but I was on another call. When I called back I got hold of Davin, the owner of the office. It was obvious that he had the same calm, kind and empathetic demeanor as Lupe had.Davin has knowledge and understanding for the Flood insurance policies. Many of the companies we spoke to asked if we have a certificate of elevation. What is that! Well Davin knew what it was and had a solution to getting one (and an affordable one). Another relief! Davin’s quote was the best by a lot.We have told the manager of our park about Davin and his company as well as family members that will need his services.We are very thankful for him and Lupe. We will continue to spread the word!
The customer service is always amazing!!!!
We were attempting to consolidate our policies; I had one with State Farm, left a message and never received a call back. My wife had a policy with Allstate and the agent never returned the call. I reached out to Davin Lozano and he called me back in less than an hour with cotton balls in his mouth because he had oral surgery earlier.....now that’s commitment. Without question, he earned all of our business and I highly recommend him and his agency.To support our decision further, my wife was in an auto accident. The claims department answered our call immediately that evening. By morning, the adjuster scheduled an appointment with the body shop and he set up our rental car reservation. On top of that, the adjuster made several follow up calls to keep us informed. The level of support from Farmer’s is amazing!!
Great person to person customer service. Always ready to help us save money where we can per their on our bills. There for us whenever we have needed them !
Very kind, polite, arent rude when I have lost my mind! Lol! Sorry it took so long to do this, I thought I had sent it already!
Good service, Lupe Ramirez who is my insurance agent representative, she is very professional and friendly girl, I recommend her agency because they are always working in how they can help you better, my insurance agent Lupe she always is trying to save me money which is very helpful on this pandemic days thanks Lupe Ramirez.
Davin and his team were all top notch! Everything was handled quickly and professionally. Id give them 10 stars if i could!Chad
Friendly, helpful end respectful really nice people
Great customer service! Carmela, Lupe, and Davin explain everything very well. I leave with all my questions answered all the time.
I transferred my policies to Davin s office recently. Shortly after, his office contacted me to come in and go over all my coverages to ensure I am correctly insured and to answer any question I might have. Davin was a warm friendly and knowledgeable agent. He took the time to go through all my policies with no expectation for me to make any changes or buy additional coverage. His office staff was also great as well. Thank you Davin!
Poor service added a vehicle without permission also raised house rates for homeowners insurance.. never could give a straight forward qoute.. one person would say this price another would say another price I dont think farmers is good they give u everything cheap also didnt pay my full payment when someone hit and ran my car. Made me pay my deductible...shop for better prices also charge u for miles you drive if I wanted that I would go to pay per mile Insurance.
Davin Lozano ageny is amazing always takes care of his customersoutstanding staff always friendly and very helpful
Great customer service and very friendly. I been with Farmers Insurance many years.
You guys are great! Always friendly with smiles and always answering questions so promptly! Thanks!!!
Great service! Very friendly and helpful.
LUPE is OUT OF Site
One of the best agents that I have found very professional and happy very few blessings and thanks for your help ..
Very good attention, very friendly
I loved the service