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R Lance Towing
6776 Patterson Pass Rd, Livermore, CA 94550, United States
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R Lance Towing

Comments
An
Review №1

The supervisor was very helpful and patient.All my things were still there.

We
Review №2

Kenny was professional and very nice, absolutely amazing people! They took care of loading my car, I recommend them!

J.
Review №3

Sean is just a great guy! I was in a wreck and honestly I was a little shaken up. However, Sean was so kind and patient despite my anxiety and countless questions. You’re awesome man. Keep doing what you do.

Je
Review №4

$90 for 2+ miles. Asked for a flatbed since my rx8 have a low clearance, but they sent a regular tow truck and damaged my passenger front skirt.

Ma
Review №5

Excellent customer service very clean location

Sa
Review №6

Great service always!

Je
Review №7

Great service highly recommended.

je
Review №8

They are very cordial and very professional. Extremely helpful.

Ro
Review №9

Kenny provided excellent service. He arrived within 10 minutes and was friendly and courteous. A welcomed service compared to the 3 hours AAA was suggesting.Thanks, Kenny!

Gl
Review №10

I have never had a tow truck driver be the most kind and considerate person like Tom was. Even though he was busy, he still managed to make time for me and provide the service I needed. He was pretty good at listening while keeping a conversation going and telling us about his day (which I dont mind) and vise versa. He was kind, fast, reliable and just awesome as few words can describe! One of the things that he said is that the company is all about customer service and I believe it because all other tow truck drivers Ive had in the past, barely held a conversation other than, Whats wrong with the car? Or Where do we go? So, again thanks so much for having someone like Tom and thanks for helping us out today! :)

Na
Review №11

Great service. The guy there was super friendly. Best towing service Ive ever dealt with

Lj
Review №12

This guy was awesome. Told him where I was and when he showed up he put my jeep on the truck as quick as can be. Was a pleasure to chat with on the way to Alameda. Discussed all our favorite shows. Seriously, youre upset he didnt speak Spanish? Yeah, that would piss me off if I lived in Mexico or Spain, but we dont.

Da
Review №13

Sean from R.lance towing was great. knowledgeable, friendly. Sean alleviated all off my concerns, i felt like he was a friend. i got stuck on top of the altamont, the first thing he asked if i was OK and if i was in any danger, which i appreciated. long story short i was very angry about my car, it was F.U.B.A.R. but by the time i was home i was in better mood and extremely happy with the service i was provided. thanks Sean.

an
Review №14

Called to have them tow the tiny house. The gentleman who answered the phone was very kind and showed me the better alternative to have it towed for less. Thanks.

fr
Review №15

No spanish

Information
2 Photos
15 Comments
4.5 Rating
  • Address:6776 Patterson Pass Rd, Livermore, CA 94550, United States
  • Site:http://rlanceandsons.com/6001.html
  • Phone:+1 925-245-8884
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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