We were very excited to hire this company based on the wonderful reviews. We booked an appointment and asked about the post construction cleaning since we just remodeled. The tech was 30 minutes late with no advance call. I had to leave for work so my husband was home when the tech came. The tech didnt talk about any options I had asked about and cleaned everything quickly and left. When I arrived home I was very upset with the level of cleaning. The windows were not opened when the sills were cleaned so no tracks were cleaned as described on the website. The post construction cleaning was not done. After receiving the invoice I contacted the company about not receiving the post construction we asked about and the level of dirt still present on the sills and tracks. They offered to send the tech back on Thursday to finish the cleaning and do our post construction deep cleaning. I was appreciative and accepted. I took the afternoon off to be here for the tech to arrive at 130 to 230p. Come 5:00pm we had received no call and no visit. I emailed the company again and was told the techs phone died and that was why they didnt call or come. The company took $50 off the invoice so we ultimately paid $100 for 3 windows that are kind of clean and 2 that are not clean at all. I am thankful they took money off the invoice in the end but it was still a disappointing encounter. The pictures attached are 2 of the windows as they are now after the initial basic cleaning.
I have been using Sonlight for various subjects since 2017. The customer service has always been great. The academic advisors are patient and helpful. They even supported me when I stated I preferred another science curriculum. They truly want you to succeed and have been the backbone to most of our homeschool studies. Even though I dont use all of their subjects they treat me well.
Sonlight has been a great supplement to public school and a great way to keep eduction going during summer months. The teachers guides make it possible to provide consistent and meaningful direction even if you arent a teacher. Ive used the math teachers guide to figure out homework sent from school so I could then help my daughter. Also, my daughter had to finish the last four months of school at home due to illness and we were able to order what we needed from Sonlight. She tested above grade at the end of the year. I highly recommend Singapore Math and Wordly Wise for everyone. If we did decide to homeschool, Sonlight would be the only way to go.